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Journal : JURNAL RELASI STIE MANDALA JEMBER

ANALISIS PENGARUH KUALITAS PRODUK, KUALITAS PELAYANAN, DAN HARGA TERHADAP KEPUASAN PELANGGAN (Studi Kasus pada Home Industri Kaca Grafir di Desa Grujugan Kidul Kecamatan Grujugan Bondowoso) Damanhuri Damanhuri; Muhammad Firdaus; Yani Dahliani
RELASI : JURNAL EKONOMI Vol 17 (2013)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v17i0.5

Abstract

Companies need to understand the things that is closely related to customer satisfaction:  quality of  product,  quality of service,  and  price. Based  on this, the aim of this study were to analyze the effect of product quality, service quality, and price  to customer satisfaction  in the  Home Industrial  Glass  Engraving  in  the Grujugan Kidul Village, Grujugan District Bondowoso Regency. This study  are used primary data  and multiple  regression analysis. The results showed  that  the variable  quality of the  product  and  prices  significantly affect  customer satisfaction.  Most of customer  satisfaction  in the  Home Industrial  Glass Engraving are influenced by the quality of the product and the price.
OPTIMALISASI EKONOMI PEMILIHAN POLA TANAM UNGGULAN DI KABUPATEN JEMBER Muhammad Firdaus
RELASI : JURNAL EKONOMI Vol 18 (2013)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v18i0.12

Abstract

This study aims to determine the type of commodity and  planting patterns that can provide the maximum benefit to the farmers. Determination ofcommodities using the Location Quotient while typing planting patterns using linear programming and sensitivity analysis . The results showed that the planting patterns: paddy-horticulture-horticulture conducted in District of Ajung, Jombang, Kencong, Ledokombo, Panti, Patrang, Rambipuji, Semboro, Sumberbaru, and Tempurejo; paddy-horticulture-“palawija” planting pattern conducted in the district of Mayang, Mumbulsari, and Silo; paddy-tobacco na oogst-horticulture planting pattern conducted in District of Ambulu, Balung, Jenggawah, Kaliwates,Puger, Sumbersari, Tanggul, Umbulsari, and Wuluhan; paddy-tobacco na oogst-“palawija” done in District Jelbuk; paddy-tobacco kasturi-horticulture conducted in District of Arjasa, Bangsalsari, Kalisat, Pakusari, Sukorambi, and Sukowono;paddy-tobacco kasturi-“palawija” done in District of Sumberjambe, and planting pattern: paddy-“palawija”-“palawija” should be done in the District of Gumukmas.
ANALISIS RESPON PENAWARAN KEDELAI DI INDONESIA Muhammad Firdaus
RELASI : JURNAL EKONOMI Vol 10 No 2 (2014)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v10i2.47

Abstract

Soybean is a major cropafter rice and maize. Most soybean sare used as raw materials of tempeh and tofu. Indonesian soybean production is always less than the demand. This study aims to: (1) to determine the factors that affect the response of soybean a cre age in Indonesia, (2) to determine the factors that affect the response of soybean productivity in Indonesia, and (3) to determine the most dominant factors that affect to soybean supply response. The data used are secondary data, iethe data of national soybean 1979-2013 period. This study uses the Partial Adjustment Model by Nerlove. The results showed that: (1) Lag soybean prices and dum my base price does not significantly affect soybean acre age. Soybean soybean acre age only significantly affected by soybean acre age lag. (2) Lag productivity and lag soybean prices have a significant effect on the productivity of soybean, soybean acreage where as no significant effect. (3) Response offers more influenced by the response of productivity than the response area.
ANALISIS KINERJA DAN PROSPEK SWASEMBADA KEDELAI DI INDONESIA Muhammad Firdaus
RELASI : JURNAL EKONOMI Vol 16 (2012)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v16i0.59

Abstract

This study aims: (1) To identify trends harvest area, production, and productivity of soybean in Indonesia. (2) To determine the tendency of soybean demand in Indonesia. This study uses secondary data (1995-2011). The data were obtained from the Deptan, BPS, and FAOSTAT. Data analysis using the least squares method . The results showed that: (1) The harvested area and soybean production in Indonesia tend to decrease, but the productivity tends to increase. (2) The level of soy consumption will still higher than the level of soybean production, so without the right policies, soybean self-sufficiency target will not be achieved.
PENGARUH CITRA PERUSAHAAN DAN CITRA PEMAKAI TERHADAP KEPUTUSAN PEMBELIAN JASA PERBANKAN SYARIAH DI JEMBER Saiful Amin; Muhammad Dimyati; Muhammad Firdaus
RELASI : JURNAL EKONOMI Vol 12 No 1 (2016)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v12i1.90

Abstract

Business engaged in the banking industry, need to pay attention to aspects of corporate image and user image. These two aspects, has always been a discussion that is very important in developing the banking business, because of the growth in this business depends on customer confidence in the company that can be created through the corporate image and user image. This study aimed to test the effect of the corporate image and user image on purchasing decisions Islamic banking services in Jember. The population in this study is that people who use services Islamic banking in Jember. Given the large number of population in this study, the sample used was simple random sampling which is used to specify the bank to be sampled and purposive sampling was used to determine the respondent from bank customers was selected. Based on these two methods, the obtained sample of 140 respondents. Methods of data analysis using multiple regression analysis with latent variables with the help of software lisrel 8.72. Based on the results of data analysis showed that the corporate image and user image has significant effect to the purchasing decisions of Islamic banking services in Jember. This result also reveals that the corporate image most dominant influence on purchasing decisions Islamic banking services in Jember.
PENGARUH PENGHARGAAN INTRINSIK DAN PENGHARGAAN EKSTRINSIK TERHADAP KEPUASAN KERJA DAN KOMITMEN TENAGA PENDIDIK SEKOLAH MENENGAH KEJURUAN (SMK) DI KECAMATAN PANDAAN KABUPATEN PASURUAN Ruslita Nur Aini; Muhammad Firdaus; Zainollah Zainollah
RELASI : JURNAL EKONOMI Vol 13 No 1 (2017)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v13i1.107

Abstract

Rewardwas an honorarium or a remuneration which is accepted by someone depend on his job that has done. Reward was divided into two types, the first one was intrinsic reward, and the second one was extrinsic reward. Intrinsic reward was a reward which derived from the internal of someone. Extrinsic reward was a reward which derived from the external of someone. Theoretically, reward could give an effect on job satisfaction and individual commitment. Job satisfaction is a reflection of what was want from the job and what was received from the job. Commitment is a condition which individuals become bounded and involved by its activities and keep retaining the activities and the involvements. The purpose of this research was to study the effect of intrinsic reward and extrinsic reward on job satisfaction and commitment to vocational high school educators in Pandaan district Pasuruan regency. The types of this research was explanative research and using primary and secondary data collecting methods. Results of this research was reward, both intrinsic and extrinsic reward, had a direct, positive, and significant effect on job satisfaction and commitment to vocational high school educators in Pandaan district Pasuruan regency. Besides, job satisfaction also had a direct, positive, and significant effect on commitment to vocational high school educators in Pandaan district Pasuruan regency. Data analysis methods that used in this research was descriptive statistic analysis and inferential statistic analysis with path analysis. Based on the results, it is expected to vocational high school in Pandaan district Pasuruan regency could give more priority to improved the reward, both intrinsic and extrinsic reward by improved the job satisfaction, so that the commitment of educators also could be improved.
ANALISIS POTENSI PERTUMBUHAN EKONOMI DI KABUPATEN PROBOLINGGO TAHUN 2011-2015 Sahiratul Himmah; Muhammad Firdaus; Farid Wahyudi
RELASI : JURNAL EKONOMI Vol 14 No 1 (2018)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v14i1.251

Abstract

The research objective are: (1) to analyze the development of GDP for 5 years in each sector, (2) to analyze the economic base sectors that can promote economic growth territory and, (3) to analyze economic sectors that have potential to be developed as supporting economic growth in Probolinggo Regency. The tools used GDP growth analysis, Location Quotient (LQ) analysis, Shift Share analysis and Klassen Tipologi. The results showed the transport and communications sector is the highest growth sector in Probolinggo Regency and Agriculture, electricity, and water and services into potential sectors in Probolinggo Regency. The growth rate of the agricultural sector, the sector of excavation, and electricity and water supply sector is faster than GDP of the East Java.The agricultural sector and the electricity and water sector are excellent sectors of good potential, while the services sector is a sector with good value potential. Keywords: Analysis, Economic Growth
Pengaruh Komitmen, Komunikasi Dan Penanganan Masalah Terhadap Kepercayaan Nasabah Pada Bank Jatim Cabang Banyuwangi Angga Ade Permana; Muhammad Firdaus; Muhaimin Dimyati
RELASI : JURNAL EKONOMI Vol 16 No 2 (2020)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v16i2.366

Abstract

This study analyzes the effect of commitment, communication, and problem handling on customer trust. The purpose of this study is to test and analyze commitment, communication, and handling problems to customer trust simultaneously or partially. The sampling technique in this study is nonprobability sampling and uses purposive sampling. The sample in this study amountedto 125 sample respondents to customers. The research method used in this study is multiple linear regression, t-test, f test,and the coefficient of determination R2. based on the results of the study indicate that the variables commitment (????1), communication(????2), and problem handling (????3) simultaneously influence the customer's trust and commitment variable (????1) and problem handling (????3) partially effect on customer trust while communication (????2) has no partial effect on customer trust in the East Java bank in Banyuwangi. Keywords:commitment, communication, problem handling,andtrust
Pengaruh Kualitas Siakad Terhadap Kepuasan Mahasiswa Dengan Perceived Usefulness Sebagai Variabel Intervening Yulias Primita Siswanto; Muhammad Firdaus; Supardi Supardi
RELASI : JURNAL EKONOMI Vol 17 No 1 (2021)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v17i1.419

Abstract

The purpose of this research is to measure and test the variables and indicators that influence the success of academic information system (SIAKAD) in universities with STIE Mandala Jember as a case study. Adopting Delone & Mclean IS Success research model, a set of structured questionnaires were distributed to 100 respondents. Exogenous variables include System Quality, Information Quality, Service Quality, and endogenous variables Student Satisfaction. Perceived usefulness variable used as a intervening variable proved it could mediate the quality of information, the quality of system and the quality of services to user satisfaction. Path analysis is employed as analitical technic. The result shows that there is a significant effect on the quality of the system, quality of the information, the quality of the services to the students’ satisfaction. Perceived usefulness variable, can mediate between exogenous variables to endogenous variables. This conclusion support the prediction of many previous researches.This indicates that the model used is not proper because the model is built on the construct of implementation of academic information system onstudents’ satisfaction. Keywords: System Quality, Information Quality, Service Quality, and Perceived Usefulness.