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All Journal Ilmu Administrasi Publik Phinisi Integration Review Jurnal Office CARADDE: Jurnal Pengabdian Kepada Masyarakat Indonesian Journal of Learning Education and Counseling JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan) JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) International Journal of Educational Administration, Management, and Leadership Pinisi Business Administration Review Jurnal Administrasi Bisnis Pinisi Journal of Education and Management Pinisi: Journal of Teacher Proffesional Jurnal Aktor Journal of Social Sciences and Economics IJAE Jurnal Lamellong: Pengabdian Kepada Masyarakat Journal of Educational Development and Learning (JEDAL) Journal of Public Policy and Regional Government (JPPLG)
Haedar Akib
Universitas Negeri Makassar
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

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Journal : Pinisi Business Administration Review

 1 
Effect of Service Quality on Company Customer Satisfaction Haryati haryati; Haedar Akib; Aris Baharuddin; Andi Cudai Nur; Muh Nasrullah
Pinisi Business Administration Review Volume 3, Number 1, March 2021
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v3i1.20571

Abstract

This study aims to determine the effect of service quality on customer satisfaction of the Makassar City Regional Public Drinking Water Company in Tallo District. This type of research is a descriptive study with a quantitative research design. The data collection technique is done through observation, questionnaire (questionnaire) and documentation. The data analysis technique used consists of descriptive statistical analysis and inferential statistical analysis. In this study, researchers tried to determine how much influence service quality has on customer satisfaction. This study used a survey method, data collection was carried out by observation, questionnaires and documentation and analyzed using SPSS assistance. From the results of data processing for service quality variables obtained a value of 85 percent, So it can be concluded that the service quality of Perumda Drinking Water in Makassar City in Tallo District is in the good category. The results of data processing for the variable customer satisfaction obtained a value of 82 percent, it can be concluded that customer satisfaction of Perumda Air Drinking City of Makassar in Tallo District is in the high / strong level category. From the results of the correlation coefficient analysis, the correlation coefficient is = 0.425, so it can be concluded that the quality of service is correlated with a high level of correlation with customer satisfaction of the Regional Public Drinking Water Company in Makassar City in Tallo District. The results of data processing for the variable customer satisfaction obtained a value of 82 percent, it can be concluded that customer satisfaction of Perumda Air Drinking City of Makassar in Tallo District is in the high / strong level category. From the results of the correlation coefficient analysis, the correlation coefficient is = 0.425, so it can be concluded that the quality of service is correlated with a high level of correlation with customer satisfaction of the Regional Public Drinking Water Company in Makassar City in Tallo District. The results of data processing for the variable customer satisfaction obtained a value of 82 percent, it can be concluded that customer satisfaction of Perumda Air Drinking City of Makassar in Tallo District is in the high / strong level category. From the results of the correlation coefficient analysis, the correlation coefficient is = 0.425, so it can be concluded that the quality of service is correlated with a high level of correlation with customer satisfaction of the Regional Public Drinking Water Company in Makassar City in Tallo District.
Entrepreneurial Motivation of Street Vendors in Seruni Beach, Bantaeng Regency Muhammad Darwis; Rifani Sri Wahyuni; Muhammad Guntur; Haedar Akib; Risma Niswaty
Pinisi Business Administration Review Volume 2, Number 2, September 2020
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v2i2.16396

Abstract

Motivation to develop a new business is required not only by self-confidence in its ability to succeed, but also by its ability to access information about entrepreneurial opportunities. This study aims to determine how the motivation to entrepreneurship street vendors in Seruni Beach, Bantaeng Regency. Data collection used through observation, interview and documentation techniques. Informants in the study were seven informants with the type of research and the approach used was a qualitative description. Data collection used through observation, interview and documentation techniques. The results showed that the motivation of the street vendors on Seruni Beach, Bantaeng Regency in terms of each indicator, starting from the entrepreneurial spirit indicator displayed by the street vendors, the results showed that there was indeed enthusiasm in a trader, an indicator of creativity whose results showed the traders had creativity, an innovative indicator whose results show that traders have innovative, risk-taking indicators of courage, the results show that traders are brave enough to take all kinds of risks in entrepreneurship.
Correlation of Organizational Culture with Company Innovation Miftahul Rahmat Rauf; Haedar Akib; Muhammad Rizal
Pinisi Business Administration Review Volume 2, Number 2, September 2020
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v2i2.15789

Abstract

Copyright © 2020 Universitas Negeri Makassar. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/) Organizational Culture is an important component in organization. This research discussed the correlation of organizational culture with company innovation in Perum Bulog Sulselbar Regional Divisions. This type of research is a descriptive research using a quantitative study design. Data collected techniques are carried out through observation, questionnaires and documentation. In this study, researchers tried to ascertain whether organizational culture has a relationship with company innovation. This research using a survey method. The data was collected by a questionnaire and analyzed using a statistical formula, with Spearman Rank Correlation which is calculated using SPSS. Based on data processing for the organizational culture variable, it was obtained a value of 82 percent, so it concluded that the organizational culture, was in the very good category. For the company's innovation variable obtained a value of 86 percent, so it concluded that the innovation is in the very good category. The results of this study are that there is a relationship between organizational culture with company innovation, with a high correlation coefficient score up to = 0,705, So it can be concluded that organizational culture is correlated with a high level of correlation with company innovation at the general company Bulog, the Regional Division of South Sulawesi in Makassar.
Application of The Situasional Leadership Style in PT. Bank Negara Indonesia (PERSERO) TBK, Mattoangin Branch Office Makassar Andi Lisna B; Haedar Akib; Jamaluddin Jamaluddin; Andi Caesar To Taddampali; Nurfadillah Guntur
Pinisi Business Administration Review Volume 3, Number 2, September 2021
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v3i2.24357

Abstract

It is impossible to manage organizational members with different personalities, backgrounds, levels of willingness and abilities by using only a single leadership. Therefore, facing different situations or levels of employee maturity requires different leadership styles. This study aims to determine the Situational Leadership Style applied PT. Bank Negara Indonesia (Persero) Tbk, Mattoangin Branch Office Makassar, in terms of the dimensions of Telling Style, Selling Style, Participating Style and Delegating Style. The research method used is a descriptive research method with quantitative approaches. The data collection techniques used were questionnaires / questionnaire, structured interviews, direct observation and documents. The sampling technique used nonprobability sampling with saturated sampling (census) as many as 42 employees. Respondents' answers were analyzed using descriptive analysis through frequency distribution and percentage. The results of this study indicate that the application of a Situational Leadership Style which consists of four dimensions, namely the Telling Style is quite good and has a percentage of 77.30 %. Selling Style is good and has a percentage of 84.32%. Participating Style is very good and has a percentage of 85, 95%. Meanwhile, Delegating Style is good and has a percentage of 80.00%.
Co-Authors A. Amiruddin Tawe A. Octamaya Tenri Awaru Abdul Muin Hafied Ahmad Wahidiyat Haedar Alimas Jonsa Ananda Saputri Andi Caesar To Taddampali Andi Cudai Nur Andi Ditha Arianasari Andi Lisna B Andi Muh. Yusril Haris Andi Tenri Fani Andriani Andriani Aris Baharuddin Ariskah Karmilah Aslinda Aslinda Asrul Safa Baharuddin Baharuddin Bunga Rani Chalid Imran Musa Faizah Khaeruddin Fatimah Akbal Feby Triadi Firda Amanda Wulandari Firman Umar Fitri Sari Untung Fitriani S Haerul . Hamdan . Hamsu Abdul Gani Haryati haryati HERI TAHIR Herlina Sakawati Herlinda Herlinda Herman Hesty Rosita Husain Syam Indah Sari Intan Maharani Isgunandar Isgunandar Jamaluddin Jamaluddin Jamaluddin Jamaluddin Kassim Thukiman Khusnul Hatimah Maranti Maranti Miftahul Rahmat Miftahul Rahmat Rauf Muh Amin Muh Guntur Muh Nasrullah, Muh Muh. Darwis Muh. Fadlan Muh. Nasrullah Muh. Resky Febriyanto Zul Fadli Mustafa Muhammad Fadli Muhammad Guntur Muhammad Rusdi Muhammad Syukur Nasaruddin H Nasaruddin Hasyim Nasir Nasir Nelly Agustina Nining Angraeni Ningsih Nur Amalia Ramdlani Azis Nur Rezky Amalia Nurafni Ayu Lestari Amrul Nurfadillah Guntur Nurhasni Muis Pirda Pirda Putri Abadi Handayani Qalby Afif Rahim, Abd Rahman, Nawir Rahmatullah Raodatul Jannah Rifani Sri Wahyuni Rifdan . Risma Niswati Risma Niswaty Riswan Abdullah Rosa Anjani S, Muh. Rizal Sahabuddin Sahabuddin Shofian Shofian Sirajuddin Saleh Sitti Hardiyanti Arhas Suharti Suharti Sulfiani Sulfiani Sumiati Sumiati Suprianto Suprianto Syamsul Syarifuddin H M Umar Sugeng Hariyono Wahyuni Perdani Cindykiawan