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Okki Trinanda
Fakultas Ekonomi, Universitas Negeri Padang
Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Public Health Social Sciences Transportation

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Pengaruh Kepuasan Kerja terhadap Organization Citizenship Behaviour (OCB) pada Perawat di RSUD Tuanku Imam Bonjol dengan Komitmen Organisasi Sebagai Variabel Mediasi Wilson Malau; Okki Trinanda
Journal of Management and Social Sciences Vol. 5 No. 1 (2026): Journal of Management and Social Sciences
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimas.v5i1.3090

Abstract

This study aims “to examine the effect of job satisfaction on Organizational Citizenship Behaviour (OCB) among nurses at RSUD Tuanku Imam Bonjol, with organizational commitment as a mediating variable.” This research is motivated by the importance of Organizational Citizenship Behavior (OCB) in supporting the performance of nursing duties and the quality of care in hospitals. Job satisfaction and organizational commitment are factors that can encourage nurses to exhibit positive behaviors and a willingness to perform tasks beyond their formal job requirements. This study employs a quantitative approach. The research population consists of 109 nurses at the Tuanku Imam Bonjol Regional General Hospital (RSUD), with a sample of 65 nurses selected via purposive sampling. Data were collected using a questionnaire based on a Likert scale and analyzed through Structural Equation Modeling (SEM) using the Partial Least Squares (PLS) method via the SmartPLS software. The findings confirm that job satisfaction has a positive and significant effect on organizational commitment. Organizational commitment, in turn, has a positive and significant effect on OCB. Furthermore, organizational commitment is shown to significantly and positively mediate the relationship between job satisfaction and OCB. The results indicate that enhancing job satisfaction can strengthen organizational commitment, which subsequently fosters OCB among nurses. The implications of this study underscore the importance of creating a work environment that boosts nurse satisfaction and commitment, thereby supporting positive behaviors and the quality of care at the Tuanku Imam Bonjol Regional General Hospital.
Co-Authors A. Abror Aan Satria Ahmad Istiqlal Ahlunnazak Ahmad Rizky Putra Andre maulana Aris Agung Wicaksono Astri Yuza Sari Deri Afrizal Fauziah Hasanah Fira Yulia Geny Syahdiany Hari Setia Putra Hilya Ghevira Jerri Andrian Mufira Widianti Ofanto Ofanto Putra Deta Mutaqin Putri Dwi Amanda Putri, Dea Zami Rahmuliani Fithrah Regi Erlan Marta Ressa Indah Sari Reza Irsyaddillah Rifka Aulia Zahra Rini Sarianti Rino Adilla Putra Ronaldo Diego Irviandra Sari Arsita Susi Evanita Syahrizal Syahrizal Thaib, Ilham Vidhara Islamia Vika Ayu Fhadilza Wilson Malau Yunia Wardi