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All Journal Tuturan: Jurnal Ilmu Komunikasi, Sosial dan Humaniora Student Research Journal Filosofi: Publikasi Ilmu Komunikasi, Desain, Seni Budaya Jurnal Budi Pekerti Agama Islam Konsensus: Jurnal Ilmu Pertahanan, Hukum dan Ilmu Komunikasi Jurnal Riset Multidisiplin Edukasi Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara Dialogika : Jurnal Penelitian Komunikasi dan Sosialisasi Proceedings of Jogjakarta Communication Conference (JCC) Ekonomi Syariah, Perbankan, Hukum, dan Sistem Garuda: Jurnal Pendidikan Kewarganegaraan Dan Filsafat
Tria Patrianti
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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THE ROLE OF RELIGIOUS INFLUENCERS IN THE DA'WAH DIGITAL SYSTEM A STUDY OF OPPORTUNITIES AND CHALLENGES IN THE COMMUNITY Ahmad Soleh; Tria Patrianti
EKOSSISTEM : Islamic Economics, Banking, Law, System Vol. 3 No. 6 (2025): Ekossistem Vol 3 Number 6 (2025)
Publisher : Yasi Learning Education Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17605/nfksah90

Abstract

This study aims to examine the role of religious inOluencers in digital da'wah in Indonesia, a country with a majority Muslim population. Despite the signiOicant potential to disseminate Islamic teachings through modern technology, communication barriers hinder the understanding of these teachings. Da'wah communication is considered crucial in Islam to attain the best rewards. The research methodology is qualitative with a descriptive approach. The results indicate that religious inOluencers bear a signiOicant responsibility in accurately and effectively conveying religious teachings through various communication channels. While easy access to online information presents opportunities, challenges such as misinformation dissemination and societal resistance need to be addressed. To overcome these obstacles, inOluencers must become intelligent, adaptive communicators who build trust with their audiences. By bridging tradition with technology, digital da'wah can serve as an effective means to responsibly disseminate religious values in the continuously evolving digital era. 
Challenging Virtual Rigidity: Gatekeeping and Organizational Communication of a Remote Housewives Editorial Team in Small Publishing Dian Istiaty; Tria Patrianti
Jogjakarta Communication Conference (JCC) Vol. 4 No. 1 (2026): The 7th Jogjakarta Communication Conference (JCC)
Publisher : Jogjakarta Communication Conference (JCC)

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Abstract

Traditional organizational communication theories often characterize virtual workspaces as rigid and limited in building team chemistry. However, this study challenges that assumption by exploring the organizational communication dynamics of Forsenbooks, a small, independent publisher in Indonesia operated entirely by a remote editorial team consisting of six housewives. This research aims to investigate how these women negotiate their dual roles as domestic caretakers and professional gatekeepers in a virtual environment. Utilizing a qualitative case study method, data were gathered through participant observation and in-depth interviews. This paper uses Gatekeeping theory and the Computer-Mediated Communication (CMC) perspective as its primary analytical framework. The findings reveal that this team successfully dismantles the limitations of virtual communication. They achieve this by developing an adaptive internal communication strategy, fostering strong chemistry through text-based interactions while maintaining rigorous editorial standards via online platforms. Ultimately, this study concludes that such virtual gatekeeping practices not only ensure business sustainability but also serve as a driving agent for digital literacy and the socio-economic empowerment of housewives in the modern creative industry.
EVALUASI KEBIJAKAN PENJADWALAN PEMADAMAN LISTRIK BERGILIR PADA JAM ISTIRAHAT MELALUI PERSPEKTIF KOMUNIKASI KRISIS: STUDI PADA PENGGUNA RUMAH TANGGA Rosya Amalia; Dewi Rahmawati; Tria Patrianti
Jurnal Riset Multidisiplin Edukasi Vol. 3 No. 7 (2026): Jurnal Riset Multidisiplin Edukasi (Juli 2026)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v3i7.2413

Abstract

Rolling blackouts implemented by Indonesia's state electricity utility (PLN) throughout mid-2026, particularly those scheduled during evening and night hours that overlap with household rest time, have raised public concern not only about service reliability but also about the quality of crisis communication accompanying the policy. This study evaluates PLN's crisis communication practices during rolling blackout events in several regions of Indonesia (Java, West Kalimantan, and South-Central Kalimantan) between June and July 2026, using Coombs' Situational Crisis Communication Theory (SCCT) and Benoit's Image Repair Theory as analytical lenses. Using a qualitative case-study approach with media content analysis of news reports, official statements, and publicly recorded household responses, the study finds that PLN predominantly relied on justification and rebuild strategies, technical explanations of generator disturbances combined with public apologies, while proactive notification channels such as WhatsApp and social media were frequently issued at times poorly aligned with household rest hours, which reduced the perceived transparency and timeliness of the communication. The study argues that crisis communication protocols for essential-service disruptions must explicitly account for the timing of message delivery relative to the audience's daily rhythm, not only the content and tone of the message. Practical recommendations for utility communication management are offered.
MENJAGA REPUTASI DI TENGAH BENCANA : ANALISIS KOMUNIKASI KRISIS PT KAI PASCA ANJLOKNYA ARGO BROMO ANGGREK Uly Wali Daturrahmah; Vidya Citra Ramadhita; Tria Patrianti
Jurnal Riset Multidisiplin Edukasi Vol. 3 No. 7 (2026): Jurnal Riset Multidisiplin Edukasi (Juli 2026)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v3i7.2423

Abstract

This study analyzes the crisis communication strategy of PT Kereta Api Indonesia (Persero) in handling the derailment of the Argo Bromo Anggrek train on August 1, 2025, in Subang, West Java. The incident, which resulted in five carriages derailing, 80 train journeys canceled, and 42 journeys diverted, became a severe test for PT KAI's reputation and public trust. Using a qualitative case study approach, this research analyzes official documents, media coverage, and relevant literature to identify the crisis communication strategies implemented. The analytical framework employs Coombs' Situational Crisis Communication Theory (SCCT) and Benoit's Image Repair Theory. The findings reveal that PT KAI implemented a structured three-stage crisis communication strategy: pre-crisis through zero accident principles and CSR programs; during crisis through rapid response, empathy, transparency, stakeholder collaboration, and concrete actions including 100% refunds; and post-crisis through evaluation and system improvement. Based on SCCT, this incident is categorized as an accidental cluster with effective diminish and rebuild strategies. This study concludes that consistent messaging integration, digital sentiment monitoring, and balancing technical explanations with empathy were key factors in PT KAI's successful crisis communication in restoring public trust. This research recommends strengthening digital communication strategies and conducting periodic communication audits to enhance future crisis management effectiveness.
Co-Authors Adelia Dwi Ratri Agnia Mumtaza Ahmad Soleh Aini Okta Alfiana Ainun Nusharatillah Al Falah Anggita Candra Adnaneswari Azifah Faza Aghnia Carolina Fernanda Diaz Aprianto Dafina Dewi Puspasari DEWI RAHMAWATI Dian Istiaty Duvalio Adnan Zordi Dyah Ayu Prazna Paramitha Evi Satispi Faiha Alya Nur Isnaini Farhatuz Zahra Faris Aulia Riski Fina Malika Azmi Gilang Handoko Indira Dwi Kusumawardani Intan Dyah Ayu Apriani Keisya Amanda Putri Khansa Alifatun Nabila Mohammad Syahrul Ihsan Muhamad Aprian Nazarudin Muhammad Mahesa Rizieq Akbar Nailah Azizah Firdausi Nasywa Damayanti Nazila Putri Kyla Neima Aulia Nur Azel Rizki Syahbani Putri Vania Iftatunnisa Rachmandita Oktavian Raihani Khairunissa Barni Rara Salsabila Rosya Amalia Shafira Rixas Febriana Shifa Nurfitri Aulia Isti Silvana Septi Libriyanti Uly Wali Daturrahmah Uswatun Nur Auliya Vidya Citra Ramadhita Zahwa Safira