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Apakah Perilaku Belajar Dan Kecerdasan Spiritual Berpengaruh Terhadap Stres Belajar Mahasiswa Akuntansi? Moch. Rachmandany Firmansyah; Mahjudin Mahjudin; Dody Suhermawan; Achmad Daengs GS; Enny Istanti
Journal of Management and Creative Business Vol. 1 No. 4 (2023): Oktober : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jmcbus.v1i4.1618

Abstract

The causes of stress in students can come from their academic life, especially from external demands and their own expectations. External demands can be in the form of coursework, course load, parents' demands to be successful in their studies, and social adjustments in the campus environment. Spiritual intelligence is able to encourage students to achieve success in their studies because spiritual intelligence is the foundation that encourages the effective functioning of intellectual intelligence and emotional intelligence. Study behavior (which consists of the habit of attending lessons, the habit of reading books, the habit of visiting the library, and the habit of taking exams) of a student greatly influences the continuity of his studies. This research is quantitative research in the form of a case study using multiple linear regression analysis methods. The results of data testing show that learning behavior can have a negative but not significant effect on college stress. The results of testing spiritual intelligence show that spiritual intelligence can have a negative but not significant effect on college stress.
INCREASING THE SERVICE QUALITY FOR CUSTOMER SATISFACTION Achmad Daengs GS; Mahjudin Mahjudin; Mashudah Hufron
Journal of Economics, Business, and Accountancy Ventura Vol. 15 No. 3 (2012): December 2012
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jebav.v15i3.112

Abstract

Business competition is unavoidable nowadays, whether it is either product or service, it has alwaysits own strategy to win. In this condition, service is the most important factor that should bebuilt and delivered to the customers. For that reason, service has to be qualified. This is due tothe fact that with qualified service, the customers will also be satisfied and then they will not thebusiness. A qualified service is marked by the number of consumers who were satisfied totallywith the service. So, every business must focus on it. PT. TIKI Branch of Kedung Sari Surabayawas the object of the research because service quality was critical. Theoretically, there are fivedimensions of service quality such as assurance, tangibles, reliability, responsiveness, and empathythat may influence customer satisfaction. The objective of this study was, to determine theeffect of service quality to customer satisfaction. Structural Equation Modeling (SEM) was usedto analyze the primer and secondary data during the research. With the probability of > 0.10, itwas found that assurance dimension could establish unidimensionality of service quality, whiletangibles, reliability, responsiveness, and empathy dimensions could not. Therefore, it could beconcluded that assurance was the prominent factor that caused customers satisfaction.
Model Strategi Penguatan Resiliensi Usaha Mitigasi Burnout terhadap Kinerja Finansial dan Kinerja Psikologis Pelaku UMKM Enny Istanti; Achmad Daengs GS; Ramadhan Kurnia Iman; Mahjudin Mahjudin; Dody Suhermawan; Moch. Rachmanday Firmansyah
Anggaran : Jurnal Publikasi Ekonomi dan Akuntansi Vol. 4 No. 2 (2026): Juni: Anggaran : Jurnal Publikasi Ekonomi dan Akuntansi
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/anggaran.v4i2.2471

Abstract

Indonesian MSMEs face high work pressure due to limited capital, market competition, and daily operational demands, which have the potential to trigger burnout and threaten business continuity. This study adopted a quantitative approach with a cross-sectional survey design and employed Partial Least Squares Structural Equation Modeling (PLS-SEM) for data analysis. The findings are expected to contribute to the development of the Job Demands-Resources (JD-R) model in the context of MSMEs and provide practical insights for improving business resilience. The results indicate that burnout significantly influences business resilience. In addition, both burnout and business resilience have significant effects on the financial and psychological performance of MSMEs. Business resilience also acts as a mediating variable in the relationship between burnout and MSME performance. Thus, the success of MSMEs is not only determined by economic achievements, but also by the ability of business owners to maintain psychological health, optimize resources, build support networks, and respond to changes in the business environment in a flexible, planned, and sustainable manner in the long term more effectively.