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Usability Evaluation of Pekanbaru dalam Genggaman Application using System Usability Scale (SUS) Putera, Thariq Pratama; Angraini, Angraini; Saputra, Eki; megawati, Megawati; Fronita, Mona; Marsal, Arif
Sistemasi: Jurnal Sistem Informasi Vol 13, No 2 (2024): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v13i2.3782

Abstract

One of the e-Government applications that has been implemented at the Pekanbaru City Statistics and Information Communication Service is the Pekanbaru Application in Your Hand. This application has been running for approximately 2 years since it was launched on September 2, 2021 and has not undergone any assessment using specific standard methodologies to gauge end-user satisfaction levels. The purpose of this research is to assess the user-friendliness of the Pekanbaru In Hands Application website through the utilization of the System Usability Scale (SUS) method. The SUS method, known for its validity and reliability, offers a straightforward application. It comprises ten questions formulated by John Brooke, and the outcomes are presented as scores ranging from 0 to 100.. The 65 respondents consisted of ASN and non-ASN employees from the Pekanbaru City Communications, Statistics and Informatics Service. The result obtained from the SUS calculation is 59, for the adjective assessment category including ok, with a scale value of F, and including marginally low for the acceptability range category where the application can be accepted but the level of acceptance is still low. This indicates that enhancements are required for the application to achieve a higher acceptance rate. This research produces 4 suggestions for enhancing solutions, serving as valuable references in forthcoming application development.
Analisis Loyalitas Pelanggan Business To Business Berdasarkan Model RFM Menggunakan Algoritma Fuzzy C-Means: Business to Business Customer Loyalty Analysis Based on RFM Model Using Fuzzy C-Means Algorithm Al-Yasir, Al-Yasir; Afdal, M.; Zarnelly, Zarnelly; Marsal, Arif
MALCOM: Indonesian Journal of Machine Learning and Computer Science Vol. 4 No. 1 (2024): MALCOM January 2024
Publisher : Institut Riset dan Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57152/malcom.v4i1.1163

Abstract

PT. XYZ merupakan perusahaan yang bergerak di bidang distributor atap plastik dan Aluminium Composit Panel (ACP) yang mengadopsi model usaha B2B. Saat ini strategi yang digunakan oleh PT. XYZ masih belum berfokus pada segmentasi pelanggan dan masih memperlakukan setiap pelanggan dengan sama. Selain itu data penjualan yang terdapat ribuan lebih riwayat transaksi hanya digunakan sebagai arsip yang seharusnya dapat digunakan untuk pengembangan strategi perusahaan. Berdasarkan hal tersebut, penelitian ini melakukan segmentasi pelanggan pada PT. XYZ menggunakan model RFM dan algoritma FCM untuk menganalisis pelanggan bersasarkan karakteristik dan perilakunya. Data yang digunakan terdiri dari 9163 transaksi yang memuat 494 pelanggan. Untuk mendapatkan jumlah cluster yang optimal maka dilakukan pengujian pada jumlah cluster yaitu 2-10. Hasilnya menunjukkan 2 cluster sebagai jumlah yang terbaik dengan nilai DBI 0,4908. Cluster 1 yang terdiri dari 387 pelanggan dikategorikan sebagai loyal customer sedangkan cluster 2 yang terdiri dari 107 pelanggan dikategorikan sebagai lost customer. Sebagai pelanggan yang loyal, perusahaan perlu memberikan apresiasi untuk mempertahankan hubungan baik dengan pelanggan seperti memberikan diskon, ataupun penawaran khusus. Kemudian untuk segmen lost customer, perusahaan perlu mengambil langkah yang tepat untuk mencoba memulihkan hubungan dengan pelanggan dan menganalisis faktor dan penyebab pelanggan pada segmen ini beralih ke perusahaan lain.
Implementasi Metode WASPAS Pada Sistem Pendukung Keputusan Penilaian Kinerja Perawat Terbaik Pratama, Arya Yendri; Muttakin, Fitriani; Permana, Inggih; Zarnelly, Zarnelly; Marsal, Arif
Journal of Information System Research (JOSH) Vol 5 No 3 (2024): April 2024
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josh.v5i3.5068

Abstract

Hospitals are health service institutions that provide various services to the community, including inpatient, outpatient and emergency care. Hospitals as health service institutions require optimal nurse performance in providing quality services to patients. At XYZ Hospital, assessments and calculations are still carried out manually, often experiencing difficulties because in carrying out the assessment all the calculation data is carried out one by one, resulting in large errors and taking quite a long time to obtain the decision results and it is difficult to carry out rankings due to frequent assessment forms. scattered. There are 14 criteria for assessing nurse performance, namely loyalty/loyalty, work performance, responsibility, obedience/discipline, honesty, cooperation, communication, knowledge, competency I nurse (PK I), competency II nurse (PK II), competency III nurse (PK III), the presence of hand washing in the room, the quality of the work carried out by the person concerned, and the availability of ready-to-use facilities & infrastructure for the next shift. To obtain accurate performance assessment results, a decision support system was created using the WASPAS method. The WASPAS method is said to be appropriate for selecting the best nurses because it is ranked based on specified criteria values. It is hoped that the research carried out will help obtain effective results. In this research, the results obtained were that the best nurse at XYZ Hospital was the alternative with a score of 50,038 in the name of EET.
Analisis Penerimaan Pengguna E-Wallet DANA Menggunakan Metode TAM dan Delone Mclean Sari, Gusmelia Puspita; Salisah, Febi Nur; Rozanda, Nesdi Evrilyan; Afdal, M; Jazman, Muhammad; Marsal, Arif
Journal of Information System Research (JOSH) Vol 5 No 4 (2024): Juli 2024
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josh.v5i4.5334

Abstract

The industrial revolution 4.0 motivates advances in information technology through the idea of ​​the internet of things (IoT). One form of implementing the internet of things is the use of e-wallets as a payment medium. One e-wallet that is popular among users is the DANA application. The DANA application helps users make non-cash or cardless payments, making transactions easier and more practical. Despite the advantages offered, there are several problems in its implementation, such as delays when making transfers, not being able to top up and losing balance. Therefore, using the TAM and Delone Mclean approach, this research aims to analyze user acceptance of the DANA application as an effort to see what factors make the DANA application able to be accepted and used by many users. This research was conducted on DANA application users who live in Pekanbaru City with a sample size of 100 respondents. The research uses quantitative methods by distributing questionnaires online. The data that has been collected is processed first using Microsoft Excel, then continued using SmartPLS 4 to analyze PLS-SEM. From hypothesis testing, the results obtained were that seven hypotheses were accepted and declared positive and significant, while one hypothesis was rejected because it did not show a significant relationship.
Evaluasi Kesiapan Calon Mahasiswa Terhadap Teknologi Sistem Pendaftaran Online Dengan Pendekatan Technology Readiness Index Naufal Fikri, R. Adlian; Permana, Inggih; Nur Salisah, Febi; Saputra, Eki; Marsal, Arif
Journal of Informatics, Electrical and Electronics Engineering Vol. 4 No. 4 (2025): June 2025
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jieee.v4i4.2481

Abstract

This study aims to evaluate the technological readiness of prospective students in using the online registration system facilitated by LPSDM Aparatur, employing the Technology Readiness Index (TRI) approach. TRI comprises four key dimensions: Optimism, Innovativeness, Discomfort, and Insecurity, which measure an individual's readiness to adopt new technologies. The research objects are newly enrolled students who registered through the online system provided by LPSDM Aparatur at two partner universities: Universitas Ekasakti and Universitas Nurdin Hamzah. The research uses a descriptive quantitative method with a proportional stratified sampling technique. The sample size of 43 respondents—28 from Universitas Ekasakti and 15 from Universitas Nurdin Hamzah—was determined using the Slovin formula. Data were collected using Likert scale-based questionnaires and analyzed with SPSS version 20 through validity and reliability tests, as well as descriptive statistical analysis. The findings reveal that the overall level of technological readiness is high, with a TRI score of 4.49 for Universitas Ekasakti and 4.36 for Universitas Nurdin Hamzah, both exceeding the threshold for the “high” category (>3.51). Students from Universitas Ekasakti scored highest in the Innovativeness dimension (1.11), indicating a strong tendency to try and adopt new technologies. In contrast, students from Universitas Nurdin Hamzah scored relatively high in negative dimensions, namely Insecurity (1.162) and Discomfort (1.08), suggesting psychological barriers and discomfort in using the online registration system. The study recommends training, socialization, and system simplification to ensure inclusivity and accessibility for users from diverse backgrounds. Academically, this research expands the application of TRI in the context of online-based rural education. Practically, it offers a foundation for LPSDM to develop targeted training and outreach strategies for students in regions with lower readiness levels
RANCANG BANGUN SISTEM INFORMASI PERPUSTKAAN BERBASIS WEBSITE (STUDI KASUS : SMA NEGERI 2 BANGKINANG KOTA) Arrazak, Fadlan; Marsal, Arif
Jurnal Ilmiah Rekayasa dan Manajemen Sistem Informasi Vol 10, No 2 (2024): Agustus
Publisher : Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/rmsi.v10i2.28558

Abstract

Pada Perpustakaan SMA Negeri 2 Bangkinang Kota ditemukan beberapa kendala dalam pengelolaan data perpustakaan seperti data buku, data peminjaman dan pengembalian buku,serta data rekapan laporan. Untuk mengetahui kendala yang ada penulis melakukan pengumpulan data melalui observasi secara langsung pada bidang perpustakaan serta mewawancarai kepala perpustakaan. Untuk mengatasi permasalahan tersebut maka membangun sistem informasi perpustakaan untuk membantu proses bisnis pada perpustakaan sekolah tersebut. Sebelum membangun sistem informasi maka perlu dilakukannya analisa dan perancangan sistem menggunakan metode Waterfall yang menjadi pedoman dalam membangun sistem informasi perpustakaan SMA Negeri 2 Bangkinang Kota. Dengan adanya sistem informasi perpustakaan ini didapati dapat meningkatkan pelayanan kepada anggota dalam peminjaman, pengembalian buku, dan juga memberikan kemudahan anggota dalam mencari buku.
THE GENEALOGY OF MARRIAGE HADITH INTERPRETATION: Power, Knowledge, and Islamic Family Law in Fath al-Mun'im Sharh Sahih Muslim Yunus, Adynata bin; Chandra, Agus Firdaus; Ikromi, Zul; Hayati, Safira Malia; Marsal, Arif
RIWAYAH Vol 12, No 1 (2026): Riwayah : Jurnal Studi Hadis
Publisher : Ilmu Hadis, Fakultas Ushuluddin, Universitas Islam Negeri (UIN) Sunan Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/riwayah.v12i1.36782

Abstract

Interpretations of hadiths on marriage have commonly been treated as objective and normative religious explanations, despite being shaped by historical, intellectual, and sociopolitical contexts. While previous studies have primarily examined marriage hadiths through legal, theological, or textual approaches, limited attention has been given to the power relations underlying their interpretation. This study investigates the genealogy of marriage hadith interpretation in Fath al-Mun’im Sharh Sahih Muslim by Musa Syahin Lasyin through Michel Foucault’s genealogical framework. Employing qualitative library research, the study analyzes Fath al-Mun’im  as its primary source to trace the formation of interpretive discourse, the operation of power relations, and the production of knowledge embedded in the commentary. The findings reveal that Lasyin’s interpretation is not derived solely from the authority of hadith texts or the classical commentary tradition but is constructed through the interaction of fiqh heritage, Al-Azhar’s institutional authority, and the sociopolitical realities of modern Egypt. This interaction produces an epistemological shift from a predominantly normative legal orientation toward a maqasid-based and socio-contextual reading, particularly in discussions of marriage, betrothal, spousal relations, and women’s rights. The study concludes that hadith interpretation constitutes a dynamic discursive practice in which textual authority, institutional knowledge, and power relations continuously shape religious meaning. By integrating Foucauldian genealogy into hadith studies, this research contributes a critical analytical framework for understanding hadith commentaries as historically contingent sites of knowledge production rather than merely neutral textual expositions.Penafsiran hadis-hadis tentang pernikahan selama ini umumnya dipahami sebagai penjelasan keagamaan yang bersifat objektif dan normatif, meskipun sesungguhnya dibentuk oleh konteks historis, intelektual, dan sosial-politik. Sementara penelitian terdahulu lebih banyak mengkaji hadis pernikahan melalui pendekatan hukum, teologi, atau analisis tekstual, perhatian terhadap relasi kuasa yang melatarbelakangi proses penafsirannya masih terbatas. Penelitian ini bertujuan menganalisis genealogi penafsiran hadis-hadis pernikahan dalam Fath al-Mun’im Syarh Sahih Muslim karya Musa Syahin Lasyin dengan menggunakan kerangka genealogi Michel Foucault. Penelitian ini merupakan penelitian kualitatif berbasis kepustakaan dengan menjadikan Fath al-Mun’im sebagai sumber data utama untuk menelusuri pembentukan diskursus penafsiran, relasi kuasa, dan produksi pengetahuan yang terkandung dalam kitab tersebut. Hasil penelitian menunjukkan bahwa penafsiran Lasyin tidak semata-mata bertumpu pada otoritas teks hadis maupun tradisi syarah klasik, tetapi dikonstruksi melalui interaksi antara warisan fikih, otoritas kelembagaan Al-Azhar, dan dinamika sosial-politik Mesir modern. Interaksi tersebut menghasilkan pergeseran epistemologis dari orientasi hukum yang normatif menuju pembacaan yang berorientasi pada maqasid dan kontekstual, khususnya dalam pembahasan mengenai pernikahan, peminangan, relasi suami-istri, dan hak-hak perempuan. Penelitian ini menyimpulkan bahwa penafsiran hadis merupakan praktik diskursif yang dinamis, di mana otoritas teks, produksi pengetahuan, dan relasi kuasa secara terus-menerus membentuk makna keagamaan. Dengan mengintegrasikan pendekatan genealogi Foucauldian ke dalam studi hadis, penelitian ini memberikan kontribusi berupa kerangka analisis kritis untuk memahami kitab-kitab syarah hadis sebagai ruang produksi pengetahuan yang bersifat historis dan dinamis, bukan sekadar penjelasan tekstual yang netral.