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All Journal JURNAL EKSEKUTIF Jurnal Tirtayasa Ekonomika (Tirtayasa Economica Journal) Akrab Juara : Jurnal Ilmu-ilmu Sosial STUDI PELAKSANAAN SELFMEDICATION PADA PENDERITA DIARE BERDASARKAN TINGKAT PENGETAHUAN MASYARAKAT PESISIR KECAMATAN SOROPIA KABUPATEN KONAWE Journal of Industrial Engineering & Management Research (JIEMAR) Entrepreneurship Bisnis Manajemen Akuntansi (E-BISMA) Jurnal Administrasi Bisnis (J-Adbis) Al-MIKRAJ: Jurnal studi Islam dan Humaniora Jurnal Penelitian Ekonomi Manajemen dan Bisnis Jurnal Riset Manajemen TOFEDU: The Future of Education Journal Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan Jurnal Ekonomi Bisnis Antartika Jurnal Portofolio: Jurnal Manajemen dan Bisnis Global Leadership Organizational Research in Management Journal of Creative Power and Ambition (JCPA) Jurnal Ekonomi, Manajemen, Akuntansi Tamilis Synex: Multidimensional Collaboration Jurnal Pengabdian Cendekia Jurnal Cakrawala Akademika JMAEKA: Jurnal Manajemen Ekonomi Akuntansi Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Jurnal Riset dan Inovasi Manajemen JURNAL MANAJEMEN DAN AKUNTANSI CAKRAWARTI
Usran Masahere
Universitas Bina Sarana Infomatika
Religion Humanities Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Analisis Efektivitas Penerapan Lean Man ufacturing Dengan Metode Value Stream Mapping (VSM) Pada PT Panasonic Manufacturing Indonesia: Analysis of the Effectiveness of the Implementation of Lean Man ufacturing Using the Value Stream Mapping (VSM) Method at PT Panasonic Manufacturing Indonesia Prawita Dameyanti; Usran Masahere
Jurnal Manajemen dan Akuntansi Cakrawarti Vol. 1 No. 3 (2026): Oktober 2026 - Desember 2026
Publisher : PT Cakrawarti Empat Proksi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.67183/jmac.v1i3.179

Abstract

PT Panasonic Manufacturing Indonesia is an electronics manufacturing company that needs to continuously improve operational efficiency, including operator activities on the production line. This study aims to analyze the effectiveness of lean manufacturing implementation using the Value Stream Mapping (VSM) method on the Motor Assembly production line of the Fan Business Unit, IAQ Department, PT Panasonic Manufacturing Indonesia. The study uses a non-statistical quantitative approach. Data were collected through observation, documentation, literature study, and structured interviews with 11 operators. The analysis included lead time calculation, classification of activities into Value Added (VA), Necessary Non-Value Added (NNVA), and Non-Value Added (NVA), identification of motion and waiting waste, development of Operator Workflow Maps, and Process Cycle Efficiency (PCE) calculation before and after improvement. The results show a lead time of 540 minutes. Before improvement, VA was 416 minutes, NNVA 108 minutes, NVA 16 minutes, and PCE 77.04%. After improvement, VA increased to 448 minutes, NNVA decreased to 92 minutes, NVA became 0 minutes, and PCE increased to 82.96%. The improvements consisted of using personal protective equipment before entering the production line, moving the drinking water dispenser closer to the production area, and providing a dedicated mobile-phone storage cabinet. The 5.92 percentage-point increase in PCE indicates that lean manufacturing implementation using VSM was effective in improving operator work efficiency.
Pengaruh Fasilitas dan Harga terhadap Kepuasan Pelanggan pada BSS Arena Mini Soccer Depok: The Effect of Facilities and Prices on Customer Satisfaction at BSS Arena Mini Soccer Depok Fatwa Tulada; Usran Masahere
Jurnal Manajemen dan Akuntansi Cakrawarti Vol. 1 No. 4
Publisher : PT Cakrawarti Empat Proksi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.67183/jmac.v1i4.187

Abstract

BSS Arena is one of the mini soccer field rental service providers in Depok City. This study aims to determine the effect of facilities and price on customer satisfaction at BSS Arena Mini Soccer Depok. This research employed a quantitative approach, with data collected through questionnaires distributed to customers who had used BSS Arena’s services. The sample consisted of 161 respondents selected using probability sampling with a systematic random sampling method. Data were analyzed using IBM SPSS Statistics through validity, reliability, classical assumption, t-test, F-test, and coefficient of determination analyses. The results indicate that facilities have a positive and significant effect on customer satisfaction, with a t-value of 12.461 and a significance level of 0.000 < 0.05. Price also has a positive and significant effect on customer satisfaction, with a t-value of 13.150 and a significance level of 0.000 < 0.05. Simultaneously, facilities and price have a positive and significant effect on customer satisfaction, with an F-value of 394.849 and a significance level of 0.000 < 0.05. The coefficient of determination shows that facilities and price explain 83.1% of customer satisfaction, while the remaining 16.9% is influenced by other factors outside the study. Therefore, improving facility quality and setting prices according to customer expectations can increase customer satisfaction at BSS Arena Mini Soccer Depok.
Pengaruh Kualitas Pelayanan dan Kualitas Produk Terhadap Keputusan Pembelian di Ranch Market Pesanggrahan: The Influence of Service Quality and Product Quality on Purchase Decisions at Ranch Market Pesanggrahan Peni Wulandari; Usran Masahere
Jurnal Manajemen dan Akuntansi Cakrawarti Vol. 1 No. 3 (2026): Oktober 2026 - Desember 2026
Publisher : PT Cakrawarti Empat Proksi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.67183/jmac.v1i3.196

Abstract

The competition in the modern retail industry, especially in the premium supermarket segment, pushes companies to not only rely on having a complete range of products but also to offer added value through excellent service. This study aims to find out the effect of Service Quality and Product Quality, both partially and simultaneously, on consumer Purchase Decisions at Ranch Market Pesanggrahan. This research is a quantitative study with a causal associative approach. Data was collected through online questionnaires (Google Forms) from 100 respondents selected using purposive sampling. Data analysis included validity tests, reliability tests, classical assumption tests, and multiple linear regression using SPSS version 27. The study results show: (1) Service Quality partially has a positive and significant effect on Purchase Decision (t-count 8.361 > t-table 1.984); (2) Product Quality partially has a positive and significant effect on Purchase Decision (t-count 3.896 > t-table 1.984); (3) Service Quality and Product Quality together have a positive and significant effect on Purchase Decision (F-count 57.583 > F-table 3.09). The coefficient of determination (R²) indicates that these two independent variables can explain 54.3% of the variation in Purchase Decision, with Service Quality being the most dominant factor.
Pengaruh Kualitas Pelayanan Dan Kepercayaan Terhadap Kepuasan Konsumen Pada PT Ninja Xpress Caban Bogor: The Effect of Service Quality and Trust on Consumer Satisfaction at PT Ninja Xpress Caban Bogor Anna Alpiyani; Usran Masahere
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 3 No 1 (2026): Desember 2026 - Februari 2027
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v3i1.628

Abstract

This study aims to determine and analyze the effect of service quality and trust on customer satisfaction at PT Ninja Xpress Bogor Branch. The study employed a quantitative method with a survey approach. Data were collected through questionnaires from 100 customers using non-probability sampling with accidental sampling. The instrument consisted of 28 statements: 10 items for service quality, 8 items for trust, and 10 items for customer satisfaction. Data were analyzed using SPSS through validity, reliability, classical assumption, multiple linear regression, t-test, F-test, and coefficient of determination. The results show that service quality has a positive and significant effect on customer satisfaction, with a t-value of 4.324 and significance of 0.000. Trust also has a positive and significant effect, with a t-value of 5.009 and significance of 0.000. Simultaneously, service quality and trust have a positive and significant effect on customer satisfaction, with an F-value of 49.492, F-table value of 3.09, and significance of 0.000. The R Square value of 0.505 indicates that the two independent variables jointly explain 50.5% of the variation in customer satisfaction, while the remaining 49.5% is explained by other factors outside the study. These findings highlight the importance of improving service quality and maintaining customer trust to enhance customer satisfaction at PT Ninja Xpress Bogor Branch.
Pengaruh Gaya Hidup Hedonisme Dan Perilaku Konsumtif Terhadap Penggunaan Paylater Di Kalangan Generasi Z: The Influence of Hedonism Lifestyle and Consumptive Behavior on Paylater Use Among Generation Z Anindya Octaviani; Usran Masahere
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 3 No 1 (2026): Desember 2026 - Februari 2027
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v3i1.655

Abstract

Financial technology development has encouraged the emergence of digital payment services, including Paylater, which allows users to buy now and pay later. This study examines the effects of hedonistic lifestyle and consumptive behavior on Paylater usage among Generation Z, both partially and simultaneously. A quantitative survey was conducted involving 100 Generation Z respondents. Data were analyzed using SPSS version 26 through validity and reliability tests, classical assumption tests, multiple linear regression, t-tests, F-tests, and the coefficient of determination. The results show that hedonistic lifestyle has a positive and significant effect on Paylater usage. Consumptive behavior also has a positive and significant effect on Paylater usage. Simultaneously, both variables have a positive and significant effect on Paylater usage.
Co-Authors Abdul Hafizh Adhi Farhan Agil Suyana Alfia Annisa Alfiana, Devi Ana Ramadhayanti Ana Ramdhayanti Ana Ramdhayanti Ananda Prassetiyo Andi Martias Angelia Juniarsih Anindya Octaviani Anna Alpiyani Asep asep asep Ave Olosius Chintya Alfitriani Diana Dio Rahma Fauzi Dio Rahma Fauzi Eliza Indriyani Ertya Rizki Fadli Ilyas Fahmi Kamal, Fahmi Fatwa Tulada Guntur Setiawan Putra Haliza Nur Rila Indah Khurnianingsih Indri Astuti Juniarsih, Angelia Juwita Marlina Leo Rafi Pratama Lukman Hakim Lutfi’ah Mila Natalia Muhamad Fauzil Adzim Muhammad Fajri Munawar Nada, Febyola Noviyani Suprihatini Nurhadi Fauzi Nurul Fadilah, Adisty Nurvi Oktiani Peni Wulandari Prawita Dameyanti Raharjo, Santosa Budi Rickyanto Ames Ryan Dwi Pangga sabil sabil, sabil Salsabillah Santi Rusmayanti Santi Rusmayanti Selly Tri Rosanti seno sudarmono Hadi Siti Nur Mala Syabrinildi Syabrinildi Taat Iman Waruwu Tiara Indah Pratiwi Tri Lestari Ulta Rastryana Wahyu Widodo Wanda Putri Clara White Roodriques Wiyanti, Rahma Yenny Suheni Zihan Natasya