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Journal : Jurnal Ilmiah Administrasi Publik (JI@P)

KUALITAS PELAYANAN E-AUCTION PADA KANTOR PELAYANAN KEKAYAAN NEGARA DAN LELANG SURAKARTA Nugroho, Dwi
JI@P Vol 5, No 1 (2018): JI@P
Publisher : JI@P

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Abstract

Wealth Of State And An Auction Of Surakarta”. Slamet Riyadi University.Thesis, unpublished.The purpose of this study is: to know the procedure of service andcommunity satisfaction in E-Auction at the Service Office a wealth of Stateand an auction of Surakarta? Research conducted at the Service Office awealth of State and an auction. Research conducted using qualitativeapproach. Data collection techniques used are in-depth interviews,documentation, and observation/observation. Data analysis techniquesusing interactive analysis models. Results of the study shows that theprocedures E-auction services On Service Office a wealth of State andSurakarta Auction consists of 11 stages, all stages conducted meleluiinternet media, the level of satisfaction of the public against the E-Auction,belongs to the satisfied, because the expectations of society.Keywords: quality of service and E-Auction.