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KINERJA BIROKRASI PEMERINTAHAN DI KELURAHAN KALIBARU KOTA BEKASI Moch Rafi Febrian; Rachmat Ramdani; Gun Gun Gumilar
Jurnal Sosial Humaniora Sigli Vol 9, No 1 (2026): Juni 2026
Publisher : Universitas Jabal Ghafur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47647/jsh.v9i1.3939

Abstract

Penelitian ini bertujuan untuk menganalisis kinerja birokrasi dalam pelayanan administrasi publik di Kelurahan Kalibaru, Kota Bekasi. Fokus penelitian menggunakan indikator kinerja birokrasi menurut Agus Dwiyanto, yaitu produktivitas, kualitas layanan, responsivitas, responsibilitas, dan akuntabilitas. Metode penelitian yang digunakan adalah kualitatif dengan pendekatan studi kasus. Teknik pengumpulan data dilakukan melalui wawancara, observasi, dan dokumentasi dengan informan yang terdiri dari kepala kelurahan, kepala seksi pelayanan, staf administrasi, serta masyarakat pengguna layanan. Hasil penelitian menunjukkan bahwa secara umum kinerja birokrasi di Kelurahan Kalibaru telah berjalan dengan cukup baik. Dari aspek produktivitas, aparatur mampu menyelesaikan pelayanan administratif secara relatif cepat meskipun menghadapi keterbatasan jumlah pegawai. Dari aspek kualitas layanan, pelayanan dinilai cukup baik oleh masyarakat, namun masih terdapat kendala pada fasilitas fisik dan kenyamanan ruang tunggu. Pada aspek responsivitas, aparatur dinilai cukup tanggap dalam merespons kebutuhan dan keluhan masyarakat, meskipun masih terdapat hambatan teknis seperti gangguan jaringan internet. Responsibilitas aparatur juga telah berjalan sesuai prosedur dan standar operasional yang berlaku. Sementara itu, dari aspek akuntabilitas, pelayanan telah dilakukan secara transparan dan dapat dipertanggungjawabkan, meskipun masih perlu peningkatan dalam sistem pengawasan dan evaluasi. Penelitian ini menyimpulkan bahwa kinerja birokrasi di Kelurahan Kalibaru sudah tergolong baik, namun masih memerlukan peningkatan pada aspek sumber daya manusia, sarana dan prasarana, serta sistem pelayanan berbasis teknologi guna meningkatkan efektivitas dan efisiensi pelayanan publik.Kata kunci: kinerja birokrasi, pelayanan publik, kelurahan, administrasi,
The purpose PARTISIPASI KEPALA DESA DALAM PENGIMPLEMENTASIAN PROGRAM PEMBERDAYAAN MASYARAKAT: (Studi kasus Desa Kondang Jaya Kecamatan Karawang Timur Kabupaten Karawang) Abdul Azis; Rachmat Ramdani; Gun Gun Gumilar
T JDP (JURNAL DINAMIKA PEMERINTAHAN) Vol 8 No 02 (2025): Agustus 2025
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/jdp.v8i02.6394

Abstract

The purpose of this research is to find out how the participation of the Kondang Jaya Village head in implementing the Village Community Empowerment Program, especially in increasing village income and taking advantage of opportunities and aspects that exist in Kondang Jaya Village, East Karawang District, Karawang Regency. The research method used is descriptive qualitative method. With techniques in analyzing data in depth through interviews, observation and document review. While the number of respondents who are taken is 3 people. Based on the results of the study, it shows that the efforts made by the village head of Kondang Jaya in implementing the existing community empowerment program are quite good, but there needs to be an increase in the quality and capacity of the human resources themselves, providing assistance and monitoring of the ongoing program. running or still in the planning process, the evaluation process of existing and running programs and so on. Not only that, the village government is also faced with several obstacles, including the lack of time for the community to participate in village government activities because they are busy working in the fields, and the lack of cooperation between the village government and the community. Therefore, the importance of the participation of the village head is very influential on the success of development, especially in empowering the community in the village, and support from the community must really exist so that all village government activities can be carried out properly.    
Strategi Strategi Kampanye Politik Faisal, SE dalam Pemilu Legislatif Kota Bekasi Tahun 2024 Anastasya Putri Andini; Rachmat Ramdani; Gun Gun Gumilar
T JDP (JURNAL DINAMIKA PEMERINTAHAN) Vol 9 No 01 (2026): Januari 2026
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/jdp.v9i01.6889

Abstract

The increasingly tight political competition in the 2024 Bekasi City Legislative Election, particularly with the electoral district (Dapil) shift experienced by Faisal, SE., necessitated an effective campaign strategy. This study aims to analyze Faisal's political campaign strategy based on the political marketing mix theory (4P) by Niffenegger (1989). A qualitative approach with a case study design was employed, utilizing interviews, observations, and documentation for data collection. The results indicate that Faisal successfully built an image as a young politician close to the people through campaign products based on a track record of social services, specifically in education and health. The political price offered was non-transactional, focusing instead on the sacrifice of time, energy, and moral commitment. Strategy placement focused on the support base in Pondok Gede, with information distribution expanded through digital media. Promotion was carried out through integrated face-to-face activities, social media, and campaign props. This research contributes to political marketing theory by demonstrating that non-material sacrifice (psychological price) and social track records (tangible products) are more effective in building voter loyalty in a new district than transactional approaches
STRATEGI PENINGKATAN DAN PEMANFAATAN LAYANAN SPBE KETENAGAKERJAAN STUDI KASUS APLIKASI BEBUNGE KABUPATEN BEKASI Khoerunnissa Putri Syahdani; Indra Aditya; Gun Gun Gumilar
T JDP (JURNAL DINAMIKA PEMERINTAHAN) Vol 9 No 01 (2026): Januari 2026
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/jdp.v9i01.6976

Abstract

This study aims to examine the strategies implemented by the Department of Manpower in utilizing and enhancing employment SPBE services, namely AK1 or digital yellow cards integrated into the Bebunge application. The method used in this study is qualitative with a case study approach. Data collection techniques include field observation, in-depth interviews, and documentation. The results of the study indicate that the strategies carried out by the Bekasi Regency Department of Manpower, reviewed through indicators of organizational strategy, programs, supporting resources, and institutions according to Koteen (1991), are able to improve the accessibility and efficiency of AK1 services. Although there are still network and administrative obstacles, service innovations such as chat features and mobile BOTRAM services expand the reach of services for job seekers. These findings indicate that an integrated strategy based on cross-regional collaboration plays an important role in improving the quality of digital-based public employment services.
TATA KELOLA KECAMATAN KARANGBAHAGIA DALAM MENINGKATKAN PELAYANAN PUBLIK Tisa Sumaya; Gun Gun Gumilar; Lolita Deby Mahendra Putri
T JDP (JURNAL DINAMIKA PEMERINTAHAN) Vol 9 No 01 (2026): Januari 2026
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/jdp.v9i01.7202

Abstract

Good governance is a reflection of optimal public service quality. Therefore, planned and systematic service managementis an important requirement in improving service quality. With quality human resource management and the application of good governance principles, the government can formulate and implement policies that are more responsive to the needs of the community. Indicators in analyzing governance in services include accountability, transparency, democracy, and the rule of law. This study uses a qualitative design. A case study method was used to understand and explore management in the Karangbahagia subdistrict. Data collection was carried out through observation, interviews, and documentation. Based on the research results, it is known that Karangbahagia Subdistrict has implemented the principles of good governance, especially the principles of accountability, transparency, democracy, and the rule of law. However, in its implementation, it still faces challenges, such as uneven SKM, community participation that does not reach all levels of society, and access to service information that is not easy for some community groups.
Mengkaji Persepsi Aktor Pemerintah Daerah Dalam Melayani Aduan Kekerasan Seksual Anak : Studi Naratif : Icha Meisya; Gun Gun Gumilar; Mochamad Faizal Rizki
T JDP (JURNAL DINAMIKA PEMERINTAHAN) Vol 9 No 01 (2026): Januari 2026
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/jdp.v9i01.7263

Abstract

Penelitian ini bertujuan memahami bagaimana aktor pemerintah daerah memaknai peran mereka dalam layanan aduan kekerasan seksual pada anak di tingkat daerah. Menggunakan pendekatan kualitatif dengan pendekatan studi naratif, penelitian ini melibatkan aktor dari UPTD PPA sebagai pelaksana layanan serta DP3A sebagai koordinator program pencegahan. Analisis dilakukan menggunakan teori peran Biddle dan Thomas, dengan fokus pada harapan peran, norma, wujud perilaku, serta evaluasi terhadap tugas yang dijalankan. Hasil penelitian menunjukkan bahwa aktor persepsi dipengaruhi oleh tuntutan kerja, situasi kasus yang dinamis, koordinasi lintas sektor, dan keterbatasan sumber daya. Aktor UPTD PPA memaknai peran mereka sebagai pendamping langsung korban, sementara DP3A memusatkan perhatian pada pencegahan dan penguatan kebijakan. Temuan ini menunjukkan adanya jarak antara SOP dan praktik lapangan, terutama ketika kasus memerlukan respons cepat atau melibatkan kerumitan emosional. Penelitian ini memberikan gambaran mengenai tantangan struktural dan persepsi peran yang mempengaruhi kualitas layanan aduan kekerasan seksual pada anak.
PERAN PEMERINTAH DAERAH SEBAGAI DINAMISATOR DALAM MENGELOLA DAMPAK SOSIAL DI KAWASAN INDUSTRI EJIP Mutiara Diva; Hanny Purnamasari; Gun Gun Gumilar
T JDP (JURNAL DINAMIKA PEMERINTAHAN) Vol 9 No 01 (2026): Januari 2026
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/jdp.v9i01.7300

Abstract

Pertumbuhan kawasan industri di Kabupaten Bekasi memberikan kontribusi signifikan terhadap perekonomian daerah, namun juga memunculkan berbagai dampak sosial bagi masyarakat di sekitarnya. Kawasan Industri East Jakarta Industrial Park (EJIP) sebagai kawasan industri berstatus Penanaman Modal Asing (PMA) menunjukkan dinamika pengelolaan dampak sosial yang melibatkan berbagai aktor, termasuk pemerintah daerah, perusahaan, dan masyarakat. Artikel ini bertujuan untuk menganalisis peran pemerintah daerah sebagai dinamisator dalam mengelola dampak sosial di Kawasan Industri EJIP Kabupaten Bekasi. Penelitian ini menggunakan pendekatan kualitatif dengan jenis penelitian deskriptif-analitis. Data dikumpulkan melalui wawancara mendalam, observasi, dan studi dokumentasi dengan informan dari Dinas Perindustrian, Dinas Sosial, pemerintah desa, serta masyarakat sekitar kawasan industri. Analisis data dilakukan secara kualitatif dengan menggunakan kerangka teori peran pemerintah daerah menurut Ryaas Rasyid, khususnya fungsi dinamisator. Hasil penelitian menunjukkan bahwa peran pemerintah daerah dalam pengelolaan dampak sosial EJIP lebih banyak dijalankan sebagai penghubung dan fasilitator administratif, sementara fungsi dinamisator sebagai penggerak partisipasi dan kolaborasi sosial belum berjalan dengan baik. Program pemberdayaan masyarakat yang dijalankan pemerintah daerah belum bersifat inklusif dan belum menjangkau masyarakat secara merata, sehingga inisiatif penanganan dampak sosial lebih banyak didominasi oleh sektor swasta melalui program Corporate Social Responsibility (CSR). Temuan ini menegaskan perlunya penguatan peran pemerintah daerah sebagai penggerak kolaborasi lintas aktor dalam pengelolaan dampak sosial kawasan industri secara berkelanjutan.
Peran Dinas Pemuda dan Olahraga DKI Jakarta dalam Revitalisasi Gelanggang Remaja di Jakarta Timur Desy Fitriati Samputri; Gun Gun Gumilar; Hanny Purnamasari
SOSMANIORA: Jurnal Ilmu Sosial dan Humaniora Vol. 4 No. 4 (2025): Desember 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sosmaniora.v4i4.6433

Abstract

The revitalization of youth centers in East Jakarta has been hampered from 2019 to 2024. This study aims to analyze the role of the Jakarta Provincial Youth and Sports Agency (Dispora) in revitalizing the youth centers in East Jakarta. The study focuses on three dimensions of government roles according to Pitana and Gayatri's theory: motivator, facilitator, and dynamic agent. This study uses a qualitative descriptive approach with data collection techniques including in-depth interviews, field observations, and documentation. The results show that Dispora also motivates the community to participate in using youth centers as public spaces that support sports, social, and educational activities. As a facilitator, Dispora provides representative facilities and infrastructure and manages fees to support health facilities. As a dynamic agent, Dispora builds cross-sector collaboration, including local community involvement and joint monitoring with relevant institutions. Although the revitalization has shown significant achievements, several obstacles remain, such as delays in project implementation in several sub-districts. This study recommends increasing the effectiveness of coordination, mapping community needs, and conducting regular evaluations of youth center management so that the benefits of revitalization can be felt evenly.