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The Influence of Service Quality and Educational Facilities on Student Satisfaction is Mediated by the University Image Setyadi, Bakti; Fitriasuri, Fitriasuri; Utari, Karmila
QALAMUNA: Jurnal Pendidikan, Sosial, dan Agama Vol. 15 No. 1 (2023): Qalamuna - Jurnal Pendidikan, Sosial, dan Agama
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah Program Pascasarjana IAI Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/qalamuna.v15i1.2399

Abstract

Universities are now competing with each other to become the institution of choice due to global competitiveness. This essay examines the relationship between student enjoyment and various qualities of university services and facilities, which are mediated by the university's reputation. A cross-sectional survey is the methodology used in studies of this kind. This type of research uses a cross-sectional survey methodology. Participants in this study were students of Bina Darma University Palembang. One hundred twenty respondents were randomly selected to represent the sample. Least squares structural equation modeling was used for data analysis (SEM-PLS). The findings of this study indicate that the existence of service quality has a positive and significant effect on student satisfaction to provide the best service and improve the quality of service to students. The accuracy of the services offered can also be seen from the feedback given by students on certain services, and the extent to which the services provided are to student expectations and the image of the University mediates between University services and student satisfaction. Hence, efforts to improve campus image positively affect student satisfaction.
IMPLEMENTASI SIA PERSEDIAAN DAN PENJUALAN PADA PT MANTRI PANDITA PALEMBANG MENGGUNAKAN MICROSOFT ACCESS Indah Purnama, Beauty; Armaini, Rosy; Setyadi, Bakti; Indriasari, Desi; Djuniar, Lis; Satriawan, Indra
Jurnal Pengabdian Masyarakat Akuntansi, Bisnis & Ekonomi Vol 1 No 4 (2023): Jurnal Pengabdian Masyarakat Akuntansi, Bisnis, & Ekonomi (JPMABE)
Publisher : Jurusan Akuntansi Politeknik Negeri Sriwijaya Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.10608143

Abstract

PT Mantri Pandita is a PKM Partner which operates in the general trading sector in the form of selling office stationery, whose inventory and sales recording activities still use a manual system. The PKM Team took the initiative to help Partners by utilizing Microsoft Access, to design an Inventory and Sales Accounting Information System (AIS). Researchers collect technical data by means of observation and interviews. Primary data was obtained directly from the original source, namely the company PT Mantri Pandita, while secondary data was obtained through historical records and reports available in the company archives. This PKM target is to produce a computerized Inventory and Sales AIS, which is expected to help the Partner's warehouse and financial cashier departments in recording their business activities. Keywords: Accounting Information System, Sales&Inventory, Microsoft Access.
Optimalisasi Perencanaan Proyek Konstruksi melalui Pendampingan Penyusunan Studi Kelayakan Bisnis di PT Sahabat Anugerah Sejati Ryo Setyadi; Fitriasuri Fitriasuri; Bakti Setyadi; Septiani Fransisca; Poppy Indriani
ARDHI : Jurnal Pengabdian Dalam Negri Vol. 3 No. 6 (2025): Desember: ARDHI : Jurnal Pengabdian Dalam Negri
Publisher : Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ardhi.v3i6.1717

Abstract

This community service program aims to optimize construction project planning through assistance in preparing a business feasibility study at PT Sahabat Anugrah Sejati. The construction sector is a strategic industry that requires effective resource management, proper risk mitigation, and accurate planning to ensure project success. Therefore, the program supported the partner in analyzing financial, managerial, market, and economic aspects prior to making investment decisions for the proposed project. The results show that the project is feasible based on the Net Present Value (NPV) and Internal Rate of Return (IRR) analyses. An efficient organizational structure, a competent management team, and strong supervision mechanisms further strengthen the project’s operational readiness. Increasing demand for construction services also enhances the company’s market prospects. However, several areas still require improvement, including heavy equipment utilization, material efficiency, and digital marketing strategies. This program provides strategic recommendations to help PT Sahabat Anugrah Sejati improve project feasibility, operational effectiveness, and long-term business sustainability.
DIGITAL LITERACY MODEL TO IMPROVE THE MARKETING SKILLS OF MSME WOMEN WITH A COMMUNITY-BASED EDUCATIONAL APPROACH Helmi, Sulaiman; Setyadi, Bakti; Wedadjati, Ratna S.; AM, Muh. Asriadi; Yahya, Nurhidayah
Jurnal Ilmiah Ilmu Terapan Universitas Jambi Vol. 9 No. 1 (2025): Volume 9, Nomor 1, March 2025
Publisher : LPPM Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jiituj.v9i1.32670

Abstract

This study uses a community-based approach to develop an educational model for digital literacy among MSME women. Employing a qualitative case study method with 15 informants from the Indonesian Muslim Entrepreneurs Association Palembang MSME Community, data was obtained through interviews and analyzed thematically. The findings, indicating that most female members have at least a high school education and less than five years of business experience, highlight challenges in digital literacy and marketing skills. These challenges, including difficulties in technology adoption and security concerns, underscore the necessity for initiatives to enhance digital literacy and marketing skills. A community-centric model is proposed, encompassing Digital Literacy Workshops, Mentor-Mentee Programs, Sharing Sessions, Best Practices, and Specific Skills Training, with interview conclusions serving as a basis for model design to elevate Marketing Skills effectively
Analisis Perhitungan Harga Pokok Produksi Menggunakan Metode Full Costing pada Pempek Feri Palembang Siska Amalda; Bakti Setyadi; Dewi Sartika; M. Titan Terzaghi
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 11 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i11.9833

Abstract

This study aims to analyze the calculation of the cost of production at UMKM Pempek Feri Palembang using the full costing method. The research method applied is descriptive qualitative with a case study approach. Data were collected through observation, documentation, and interviews to obtain information regarding raw material costs, direct labor, and factory overhead costs. The results indicate a difference between the company’s calculation of the cost of production and the full costing method, where the full costing method provides more accurate results as it includes all cost components, both variable and fixed. Therefore, the implementation of the full costing method can assist the company in determining a more precise selling price and improving the accuracy of production cost control.
Evaluating Corporate Social Responsibility Budget Effectiveness and Efficiency in Supporting SDG 12: Evidence from PT Pupuk Sriwidjaja Sri Rahayu; Ratna Sesotya Wedadjati; Bakti setyadi; Sulaiman Helmi
Journal of Current Studies in SDGs Vol. 2 No. 2 (2026): June
Publisher : Sekolah Tinggi Agama Islam Sabilul Muttaqin Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63230/jocsis.2.2.163

Abstract

Objective: This study aims to evaluate the effectiveness and efficiency of the Corporate Social Responsibility (CSR) budget at PT Pupuk Sriwidjaja and examine its contribution to responsible resource utilization in supporting Sustainable Development Goal (SDG) 12: Responsible Consumption and Production. Method: This study employed a survey approach using data from the Environmental Social Responsibility Department of PT Pupuk Sriwidjaja. Data were collected through documentation techniques and analyzed descriptively based on CSR budget realization across program categories. Effectiveness and efficiency were measured by comparing budget allocations, realizations, and program outcomes. Results: The findings indicate that PT Pupuk Sriwidjaja implemented its CSR budget effectively and efficiently, achieving an effectiveness rate of 78%. Among all CSR programs, the Natural Disaster program received the highest proportion of CSR fund allocation. The results also demonstrate that efficient CSR budget management contributes to greater social benefits while supporting responsible resource utilization. Furthermore, effective CSR implementation can strengthen corporate reputation and enhance market competitiveness. Novelty: This study contributes to the CSR literature by integrating effectiveness and efficiency assessments of CSR budget management with the perspective of sustainable development, particularly SDG 12. It provides empirical evidence on how responsible CSR budget allocation can support both social impact creation and sustainable corporate practices.
Evaluating Corporate Social Responsibility Budget Effectiveness and Efficiency in Supporting SDG 12: Evidence from PT Pupuk Sriwidjaja Sri Rahayu; Ratna Sesotya Wedadjati; Bakti setyadi; Sulaiman Helmi
Journal of Current Studies in SDGs Vol. 2 No. 2 (2026): June
Publisher : Sekolah Tinggi Agama Islam Sabilul Muttaqin Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63230/jocsis.2.2.163

Abstract

Objective: This study aims to evaluate the effectiveness and efficiency of the Corporate Social Responsibility (CSR) budget at PT Pupuk Sriwidjaja and examine its contribution to responsible resource utilization in supporting Sustainable Development Goal (SDG) 12: Responsible Consumption and Production. Method: This study employed a survey approach using data from the Environmental Social Responsibility Department of PT Pupuk Sriwidjaja. Data were collected through documentation techniques and analyzed descriptively based on CSR budget realization across program categories. Effectiveness and efficiency were measured by comparing budget allocations, realizations, and program outcomes. Results: The findings indicate that PT Pupuk Sriwidjaja implemented its CSR budget effectively and efficiently, achieving an effectiveness rate of 78%. Among all CSR programs, the Natural Disaster program received the highest proportion of CSR fund allocation. The results also demonstrate that efficient CSR budget management contributes to greater social benefits while supporting responsible resource utilization. Furthermore, effective CSR implementation can strengthen corporate reputation and enhance market competitiveness. Novelty: This study contributes to the CSR literature by integrating effectiveness and efficiency assessments of CSR budget management with the perspective of sustainable development, particularly SDG 12. It provides empirical evidence on how responsible CSR budget allocation can support both social impact creation and sustainable corporate practices.
Efektivitas Sistem Administrasi Coretax Dalam Meningkatkan Pelayanan Pajak Pada KPP Pratama Palembang Seberang Ulu Wiwik Amalia; Dewi Sartika; Bakti Setyadi; Poppy Indriani
ABDIMAS : Jurnal Pengabdian Masyarakat Vol. 4 No. 1 (2026): Juni 2026
Publisher : PT. ZIVANA CENDEKIAWAN BANGSA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Modernisasi administrasi perpajakan melalui penerapan sistem coretax merupakan langkah strategis pemerintahan untuk meningkatkan efektivitas pelayanan kepada wajib pajak. Observasi ini bertujuan untuk melakukan analisis terhadap penerapan sistem Coretax dalam mendukung peningkatan pelayanan di KPP Pratama Palembang Seberang Ulu serta mengidentifikasi kendala yang muncul dalam tahap implementasinya. Observasi ini menggunakan pendekatan kualitatif deskriptif, sumber yang digunakan dalam analisis ini berupa data sekunder dan primer seperti, wawancara, observasi, dan dokumentasi terhadap pegawai pelayanan yang terlibat langsung dalam penggunaan sistem Coretax. Hasil observasi menunjukkan bahwa sistem Coretax memberikan kontribusi terhadap peningkatan pelayanan, seperti kemudahan akses pelayanan, akurasi data dan sistem yang sudah terintegrasi. Namun, penerapanya belum sepenuhnya optimal karena masih terdapat beberapa kendala, seperti gangguan sistem, kurangnya kompleksitas sitem dan perlunya peningkatan pengetahuan bagi pegawai yang menyebabkan proses pelayanan belum optimal. Penulis menyimpulkan bahwa Coretax dinilai efektif dalam meningkatkan Pelayanan pajak pada KPP Pratama Palembang Seberang Ulu, tetapi masih memerlukan penyempurnaan lebih lanjut terkait stabilitas sistem dan adaptasi pengguna.                                                                                        
Meningkatkan Motivasi Kewirausahaan pada Masyarakat Desa Simpang Pelabuhan dalam Kecamatan Pemulutan Fitri Anggraini; Fitriasuri Fitriasuri; Bakti Setyadi; Septiani Fransisca; Poppy Indriani; Efan Elpanso; Andrian Noviardy; Dina Mellita
Aksi Nyata : Jurnal Pengabdian Sosial dan Kemanusiaan Vol. 3 No. 3 (2026): Juli : Aksi Nyata : Jurnal Pengabdian Sosial dan Kemanusiaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/aksinyata.v3i3.3389

Abstract

Community entrepreneurial motivation in Simpang Pelabuhan Dalam Village, Pemulutan District, remains relatively low, limiting local economic development. This condition is influenced by limited entrepreneurial knowledge, low self-confidence, and the perception that starting a business requires substantial capital. This community service program aimed to enhance entrepreneurial motivation through entrepreneurship socialization and training using a participatory approach. Community members were actively involved in problem identification, planning, implementation, and evaluation. The program included field observations, coordination with the village government, preparation of training materials, entrepreneurship workshops, interactive discussions, and evaluations conducted through interviews and questionnaires. The primary participants were members of the Karang Taruna and local residents. The results indicated that participants responded positively to the program and found the materials relevant and beneficial. Most participants reported increased interest, motivation, and confidence in starting independent businesses. They also gained a better understanding of entrepreneurship as a means of improving household welfare and recognized business opportunities based on the village’s local potential. Overall, the program effectively strengthened entrepreneurial motivation and contributed to community-based economic empowerment in Simpang Pelabuhan Dalam Village.
Factors Affecting the Quality of Palembang Regional Government Financial Reports in South Sumatra, Indonesia Bakti Setyadi; Sulaiman Helmi; Isna Khorul Azizah; Dewi Sartika
Ilomata International Journal of Management Vol. 5 No. 4 (2024): October 2024
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i4.1250

Abstract

This research aims to identify the factors influencing the quality of the Palembang regional government's financial reports. The factors examined include the application of Government Accounting Standards, the Internal Control System, Human Resources Competency, and the Role of Internal Audit. The study employs a qualitative research method with data collected through interviews. The findings reveal that the application of Government Accounting Standards, the Internal Control System, Human Resources Competency, and the Role of Internal Audit significantly affect the quality of the financial reports. The implications of this research suggest that local governments should enhance the implementation of Government Accounting Standards, strengthen the Internal Control System, improve Human Resources Competency, and optimize the role of internal audit to elevate the quality of financial reports.