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All Journal Economic Journal of Emerging Markets Jurnal Akuntansi & Auditing Indonesia Research Report - Social Science Jurnal Ilmu Administrasi Bisnis JDM (Jurnal Dinamika Manajemen) Jurnal Administrasi Bisnis Journal of Indonesian Tourism and Development Studies JIPAGS (Journal of Indonesian Public Administration and Governance Studies) Jurnal Manajemen Pelayanan Publik Sosioglobal : Jurnal Pemikiran dan Penelitian Sosiologi Wahana : Tridarma Perguruan Tinggi Prima: Jurnal Pendidikan Matematika Jurnal Pendidikan Lingkungan dan Pembangunan Berkelanjutan Jurnal Penelitian Kesejahteraan Sosial Jurnal Pendidikan dan Konseling International Journal of Economics, Business and Accounting Research (IJEBAR) Journal of Global Business and Management Review ATRABIS: Jurnal Administrasi Bisnis (e-Journal) Jurnal Kesehatan Tambusai Jurnal Media Informatika International Journal of Science and Society (IJSOC) Economic Reviews Journal Tedc Malcom: Indonesian Journal of Machine Learning and Computer Science Indonesian Management and Accounting Research Euclid Society Jurnal Akuntansi
Gandhi Pawitan
Jurusan Ilmu Administrasi Bisnis, Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Katolik Parahyangan, Bandung
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Pengaruh Kualitas Layanan terhadap Customer Loyalty pada Starbucks Coffee di Wilayah Bandung Linda Ayu Puspitasari; Gandhi Pawitan
Economic Reviews Journal Vol. 3 No. 3 (2024): Economic Reviews Journal
Publisher : Masyarakat Ekonomi Syariah Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mrj.v3i3.245

Abstract

This study aims to determine the effect of service quality on customer loyalty at Starbucks Bandung City. The population and sample used in this study are people who have bought Starbucks in Bandung. the Total of respondents collected in this study were 110 people. The method used to collect data is a questionnaire through Google forms. Data analysis techniques were performed using simple regression analysis using the Statistical Program Social Science (SPSS) software version 29. The results of this study found that there was a significant positive effect of service quality on customer loyalty. 
Faktor – Faktor yang Mempengaruhi Niat Kewirausahaan di Provinsi Jawa Tengah dan di Provinsi Jawa Barat Hasil GEM 2022 Fiona Stella Pricilia; Gandhi Pawitan
ATRABIS Jurnal Administrasi Bisnis (e-Journal) Vol. 10 No. 2 (2024): ATRABIS: Jurnal Administrasi Bisnis (e-Journal)-Desember 2024
Publisher : Program Studi Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38204/atrabis.v10i2.2139

Abstract

In 2024, Indonesia is experiencing economic instability. This can be seen by the rampant layoffs (Termination of Employment) on a mass basis. There is a jump of 46,000 jobs that have lost their jobs (Ashhadi, 2024). From this problem, an alternative solution is obtained, namely by opening jobs or it can also be by increasing knowledge about entrepreneurship. This research will examine the variables of independent creativity, self-efficacy, business networks/networks, and the introduction of opportunities for the dependent variables, namely entrepreneurial intentions in Central Java Province and West Java Province. This study uses binary logistics regression analysis using SPSS application. The results of this study are that the creativity variable has a significance value of 0.402 > 0.05 (alpha), H1 is rejected so that the creativity variable does not have a significant influence on entrepreneurial intention; the self-efficacy variable has a significance value of 0.053 < 0.1 (alpha), H2 is accepted meaning that self-efficacy has a positive influence on entrepreneurial intentions; the business opportunity variable has a significance value of 0.181 > 0.05 (alpha), H3 the business opportunity variable has no influence on entrepreneurial intentions; the business network/network variable has a significance value of 0 < 0.05 (alpha), H4 is accepted means that the business network/network has a positive influence on entrepreneurial intention; The regional variable has a significant value of 0.824 > 0.05 (alpha), H5 is accepted meaning that the region has no influence on entrepreneurial intention. It can be concluded that self-efficacy and business networks/networks have a significant positive influence on entrepreneurial intentions. Keywords: Creativity, Self-efficacy, Business opportunity, Business Network, Entrepreneurial Intentions.
Sentiment analysis of Indonesia’s new digital Tax Administration System (Coretax) Shelvi, Shelvi; Rachdian, Adinda Oktaviani; Pawitan, Gandhi; Sari, Diana
Jurnal Akuntansi dan Auditing Indonesia Vol 29, No 2 (2025)
Publisher : Accounting Department, Faculty of Business and Economics, Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/jaai.vol29.iss2.art4

Abstract

This study explores public sentiment toward Indonesia’s new digital tax administration system, known as Coretax, by analyzing conversation among tax-savvy users in a WhatsApp Group. Public sentiment was analyzed by examining more than 53,000 messages using a lexicon-based approach to classify them into positive, negative or neutral categories. The findings reveal that negative sentiment dominates (39%), indicating frequent technical issues, procedural confusion, and access problems during Coretax’s early implementation phase in 2025. However, neutral (31.5%) and positive (29.5%) messages show that users also shared information and expressed appreciation, especially during successful interactions. Spikes in communication occurred during major events such as webinars and statutory tax filing deadlines. This study provides a novelty using real-time peer-to-peer digital conversations to capture how knowledgeable users experience tax digitalization in its earliest months. The findings suggest that user-oriented design, clearer guidance, and responsive communication are essential for improving user experience in digital tax reforms.
Community-based Ecotourism Model for Development UNESCO Global Geopark: A case study of UGG Batur Bali, Ciletuh-Palabuhanratu West Java, and Toba Caldera North Sumatra Jane, Orpha; Pawitan, Gandhi
Journal of Indonesian Tourism and Development Studies Vol. 9 No. 1 (2021)
Publisher : Graduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2021.009.01.08

Abstract

Geopark or the established UNESCO Global Geopark (UGG), such as Toba Caldera, Batur, or Ciletuh, in fact, will stimulate local economic development, such as through ecotourism, by monetizing the potential of their geo-diversity, bio-diversity, and local culture. It is argued that the ecotourism model that involving the local community has great potential in supporting the success of Geopark's sustainability. This study contributes as the best practice and guidance in managing the current UGG or developing the next UGG. Hence, this study aims to explore and describe the implementation of Geopark management following a community-based ecotourism model. Three cases study were carried out in UGG Batur, Ciletuh, and Toba Caldera.  Some aspects were studied, including key stakeholders and their roles, mapping community involvement, and implementation of the CBE in managing the UGG. Focus group discussions were done with resource persons from five main sectors, namely academics, government, community, entrepreneurs, and the media. The results show that in most cases, the Geopark sites belong to the community or managed by the community, which is considered as a good condition for stimulating the CBE model. Applying the CBE model effectively requires key actors in the community with soft and hard skill competencies. Keywords: Batur Lake Bali, Ciletuh-Palabuhanratu West Java, Community-based ecotourism, Community involvement, Geopark, Toba Caldera North Sumatera.
Co-Authors Alexander Joseph Ibnu Wibowo Alifia Widya Ghaissani Alvina, Cicely Amelia Maya Irwanti Amithya Paramasatya Amithya Paramasatya Andriyana, Yudhie Arie I. Chandra Arie Indra Chandra Atom Ginting Munthe Bryan Hilton Catharina Badra Nawangpalupi Christovani, Yustina Fendrita Cicely Alvina Dharma Lesmono Diana Sari Diyanah, Mumsikah Choyri Donna Desita Donna Desita, Donna F Nugro Hardianto Fiona Ekaristi Putri Fiona Stella Pricilia Gerry Oktavia Gerry Oktavia, Gerry Ghaissani, Alifia Widya Hanipah Apriliani Hirlan Khaeri Hubertus Hassan Indraswari Indraswari Inten Safitri Kuswandy Jeffri Yosep Simanjorang Kinley Aritonang Lee, Ricco Ivan Linda Ayu Puspitasari Marcella Kristani Martin Sandyawan Mellisa Andiana Monique Mega Mahardhika Mufti, Nurul Orpha Jane Parjuangan Gultom Pius Sugeng Prasetyo Pius Suratman Pius Suratman Kartasasmita Poetro Bagoes Purnomo R. Gerry Oktavia Rachdian, Adinda Oktaviani Regina Rosari Rina Sri Kalsum Siregar Rina Sri Kalsum Siregar, Rina Sri Kalsum Rulyusa Pratikto Sari, Hanifah Kartika Sasmita, Yoga Sasmita, Yoga Shelvi, Shelvi Sheren Nadia Sitohang, Yosep Oktavianus Sitohang, Yosep Oktavianus Sukawarsini Djelantik Theresia Gunawan Vivi Bunga Ratih Vivi Bunga Ratih Yudhie Andriyana Yuliaty, Tety ~ Erwinda ~ Erwinda