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Nur Afifah
Universitas Muhammadiyah Tapanuli Selatan
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Digital Politeness Berbasis Emoji dan Dialek Batak Angkola dalam Komunikasi Akademik Mahasiswa di WhatsApp Devinna Riskiana Aritonang; Eli Marlina Harahap; Nur Afifah; Kurrota Akyun Siregar; Nikmah Sari Hasibuan; Rofiah Rofiah
Assyfa Learning Journal Vol. 4 No. 2 (2026): Expertise and Innovative Instructional Design
Publisher : CV. Bimbingan Belajar Assyfa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61650/alj.v4i2.1097

Abstract

Academic communication through WhatsApp requires students to negotiate institutional hierarchy, interpersonal relationships, and linguistic choices within a digital environment where nonverbal cues are limited. This study aims to examine how emojis and the Batak Angkola dialect function as relational and pragmatic resources in students' academic communication and how their use varies according to participant relationships and academic purposes. The study employed a qualitative case study design with a digital pragmatics approach involving 80 students from the Indonesian Language Education Study Program at Universitas Muhammadiyah Tapanuli Selatan. The primary data consisted of 58 conversation threads comprising 185 messages obtained from eight course-based WhatsApp groups between September and December 2025. The data were complemented by semi-structured interviews with 16 students and 6 lecturers and were analyzed through pragmatic coding, relational analysis, and thematic development. The findings indicate that digital politeness is relational and adaptive rather than determined by isolated linguistic forms. Student-lecturer interactions more consistently employed greetings, academic forms of address, mitigation, explicit communicative purposes, and appreciative closings, whereas student-student communication tended to use a more familiar and direct register. Emojis functioned contextually as resources for mitigation, appreciation, affection, solidarity, humor, and emotional response, while the Batak Angkola dialect contributed to interpersonal closeness, solidarity, clarification, emphasis, and group identity. These resources did not automatically reduce academic formality but were adjusted according to the interlocutor, communicative purpose, and interactional context. The findings demonstrate that digital politeness can function as communicative scaffolding by helping participants manage social distance, preserve interpersonal relationships, and facilitate academic coordination in WhatsApp-based learning environments.
Co-Authors Abdul Azis Nasution Anisa Apria Nanda Aritonang, Devinna Riskiana Asmaryadi Asmaryadi Azijah Tussolihah Siregar Devinna Riskiana Devinna Riskiana Aritonang Dewi Yanti Nasution Dinda Hafizah Edida Pinta Ito Eli Marlina Harahap Eli Marlina Harahap Gunawan Sandi Idawati Idawati Kemal, Isthifa Khatib Lubis Kurrota Akyun Siregar Lidiana Harahap Lili Herawati Parapat Lili Herawati Parapat Mawaddah Saragih Nadia Hasibuan Nikmah Hasibuan Nikmah Sari Hasibuan Nikmah Sari Hasibuan Nikmah Sari Nikmah Nila Sudarti Nur Haida Pulungan, Husniah Ramadhani PURBA, HAPPY SRI REZEKI Rofiah Rofiah Rokiyoh Maae Sukatno Sukatno Sumaiyah Menjamin Tuti Herawati Yoanda Wasillah Mei Erwin