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Efektifitas Pelayanan Terintegrasi di Dinas Kependudukan dan Pencatatan Sipil Kota Ambon Rahmad Rahmad; Wahab Tuanaya; Mike. J. Rolebessy; Hendry Selanno
Jurnal Pemerintahan dan Politik Lokal Vol 5 No 1 (2023): JGLP, MEI 2023
Publisher : Universitas Pancasakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47650/jglp.v5i1.670

Abstract

Penelitian ini dilaksanakan di Kantor Dinas Kependudukan dan Pencatatan Sipil Kota Ambon, yang menggunakan informan sebagai narasumber, dengan empat fokus dan dekripsi fokus: 1) sumber daya, dana, sarana dan prasarana, 2) jumlah dan mutu pelayanan jasa yang diberikan, 3) batas waktu dalam menyelesaikan pekerjaan, dan 4) tata cara yang ditempuh untuk menyelesaikan tugas. Dinas Kependudukan dan Pencatatan Sipil Kota Ambon secara intens memperhatikan batas waktu dalam menyelesaikan pekerjaan, yang terkait dengan pelayanan administrasi kependudukan yang efektif dan integratif, dalam proses pembuatan: Kartu Tanda Penduduk, Kartu Identitas Anak, Kartu Keluarga, Akte Kelahiran, Akte Kematian, dan Akta Nikah. Dinas Kependudukan dan Pencatatan Sipil Kota Ambon secara kontinyu memperhatikan tata cara yang ditempuh untuk menyelesaikan pelayanan administrasi kependudukan yang efektif dan integratif, dalam proses pembuatan: Kartu Tanda Penduduk, Kartu Identitas Anak, Kartu Keluarga, Akte Kelahiran, Akte Kematian, dan Akta Nikah. Hal ini bersandar pada berbaga peraturan yang mengatur tentang pelayanan administrasi kependudukan.
Customary Negeri Government Without Government Critical Analysis On The Case Of Customary Negeri Government In Central Maluku District) Wahab Tuanaya; Marno Wance
Journal of Governance Volume 9 Issue 2: (2024)
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31506/jog.v9i2.21831

Abstract

This research aims to analyze and describe the definitive government vacuum in customary lands and the role of the Central Maluku district government in the succession of government leadership in the lands. The problems in this research are: (1) What are the issues causing the definitive government vacuum in customary villages and negeris? And (2), what is the role of the Central Maluku District government in the succession of government leadership in customary villages? The results of this research are theoretically expected to enrich the literature regarding the customary government vacuum due to problems with the mata rumah parenta (clan heredity), which are the descendants of the customary land ancestors, and the role of local governments in the succession of government leadership in customary villages and negeris. Practically, the results of this research are expected to be an input for the district government in assigning the acting village heads to fill the void in the customary land government. For this reason, the selected informants are those who are considered to have closeness to and clear knowledge of the data and information needed at the research location. The data collected from the field used in-depth interview techniques and was analyzed qualitatively. It was found that there was still a government vacuum in the existing customary villages caused more by customary problems (the matarumah parenta problem), which could not be resolved by the acting village heads on behalf of the local government. This fact describes the less optimal work of the acting village heads in carrying out their role during their years of service and their extended periods afterward.
The Role of Members of Regional People’s Representative Council (DPRD) in Making Regional Regulations (PERDA) in Eastern Seram Regency (Kabupaten Seram Bagian Timur) Maluku Province Tuanaya, Wahab; Rengifurwarin, Zainal Abidin
Journal of Governance and Public Policy Vol 10, No 2 (2023): June 2023
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jgpp.v10i1.15700

Abstract

This research aims to describe the role of members of the Regional People’s Representative Council (DPRD) in making Regional Regulations (PERDA) as one of the important dimensions of regional government administration in Eastern Seram Regency (Kabupaten Seram Bagian Timur). It is also a part of the study of public administration narrowing to identifying the supports and barriers. This research used a descriptive qualitative approach. There are ten informants for this research. The instruments used to collect the required data are observations, interviews, and documentation. The findings showed that the performance of members of the SBT Regional People’s Representative Council in planning the formation is quite good, carried out through the process of drafting the RAPERDA (Regional Regulation Draft) with several academic staff and other stakeholders, discussing it in the Regional People’s Representative Council plenary meeting to hear the views of factions and commissions, then continuing to ratification and determination to become a Regional Regulations (PERDA). This role is determined by the quality of work, bad work experience, and adequate income earned by the member.
Political Communication in the Determination of Regional Expenditure Budget (APBD) of Ambon City in 2019 Tuanaya, Wahab; Muhtar, Muhtar; Khairunisa, Atika; Wance, Marno
Jurnal Ilmiah Tata Sejuta STIA Mataram Vol 6 No 1 (2020): JURNAL ILMIAH Tata Sejuta STIA Mataram
Publisher : Pusat Penelitian dan Pengabdian pada Masyarakat Sekolah Tinggi Ilmu Administrasi (STIA) Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32666/tatasejuta.v6i1.98

Abstract

Ambon City was one of the regions experiencing delay in regional expenditure budget (APBD) planning and its determination from 2010-2014. The delay occured due to communication patterns of related institutions that are not well established. This pattern of unattended communication led to debates between the two institutions which had a fatal impact on budgeting in January to March while the deadline for budgeting is no later than December every year. Delay in determining the regional expenditure budget was the focus of this research in which it analyzed political communication patterns in the executive and legislative institutions in carrying out the authority of budget planning in accordance with applicable regulations. The pattern of political communication that occurred in budget planning determines the running of the budget planning process properly, precisely and accountably. Political communication in the discussion of regional expenditure budget of the Ambon City is a process that occurred in planning and budgeting. Budget planning occurred in the executive and legislative bodies was formed by formal communication patterns about the mechanism of budget planning, as well as informal communication patterns for bargaining, negotiating, and lobbying in communicating the interests between the two institutions. Qualitative research method with a case study approach was used to analyze patterns of political communication in the legislative and executive bodies. Data collection techniques were observation, interview, documentation and the use of related materials. The results of the study revealed that the pattern of external communication between the executive and legislative institutions in the process of determining the regional expenditure budget of Ambon City utilized formal and informal communication channels. Furthermore, the work program matching was done through a recess stage which was accommodated in the KUA-PPAS document and set forth in the view of each faction in the Regional House of Representative (DPRD).
Building Eco-Friendly Cities: Government-Community Collaboration in Shaping Sustainable Urban Waste Management Tuanaya, Wahab
Baileo: Jurnal Sosial Humaniora Vol 1 No 3 (2024): May 2024
Publisher : Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/baileofisipvol1iss3pp281-292

Abstract

This article explores the collaborative role of government and community in shaping sustainable urban waste management as a foundation for building eco-friendly cities. Focusing on Ambon City, this research aims to understand how synergistic partnerships between local authorities and residents contribute to effective and sustainable waste governance. Utilizing a qualitative approach, data were collected through in-depth interviews with officials from the city’s Environmental and Waste Management Agency, supported by field observations and document analysis. The findings reveal that community participation and government support are both essential for addressing urban waste challenges, particularly in contexts where public awareness remains limited. The study identifies that collaboration enables the co-creation of contextually relevant policies, increases public compliance, and improves the effectiveness of waste management practices. The novelty of this study lies in its proposition of sustained, dialogic collaboration as a strategic model for urban waste governance, moving beyond top-down interventions toward more participatory and adaptive approaches. This research contributes to the development of social sciences and humanities by offering an integrated framework that connects environmental sustainability, civic engagement, and public policy. It recommends capacity-building initiatives, community-based programs, and policy reforms to strengthen the alignment between governmental infrastructure and community-led action for sustainable urban futures.
Optimalisasi Pelayanan Haji Ramah Lansia Pada Kantor Kementerian Agama Provinsi Maluku Tamheryaan, Abu S.L; Tuanaya, Wahab; Rolobessy, Mike J.
Jurnal Ilmiah Global Education Vol. 5 No. 2 (2024): JURNAL ILMIAH GLOBAL EDUCATION, Volume 5 Nomor 2, Juni 2024
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v5i2.2526

Abstract

In support of the service of Hajin Ramah Lansia and many jamaah by 2023, there is a need for optimization of the services of Lansia Ramah Haji at the Office of the Ministry of Religion of Maluku Province. The research method used is qualitative descriptive by conducting direct interviews with the chosen informants. As for the research is as follows: (1). (2) The accommodation has been fully prepared by the Kanwil Kemenag Maluku which is the Hajj hostel building in the village of Waiheru with a total of 120 rooms and 673 beds and in one bed can accommodate 6 to 7 Jemaah Hajj. (3) Health services are always carried out by the Government of the province of Maluku to the entire Hajj community and the more priority is the elderly and those with special needs.
Pemanfaatan Teknologi Informasi dalam Pelayanan Publik Kantor Manunggal Satu Atap Provinsi Maluku Irna Ekram; Wahab Tuanaya; Marno Wance
Journal of Governance and Social Policy Vol 3, No 1 (2022): JUNE 2022
Publisher : Department of Government Studies, Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/gaspol.v3i1.26209

Abstract

Weak mastery of information technology for single-roof office employees in Maluku Province can hinder the service of a Driving License (SIM). There are several indications of research problems such as ineffective communication and slow service of office employees in operating technology, causing ineffective and inefficient work, especially with regard to vehicle archive management, vehicle physical checks, as well as in terms of vehicle data verification services on the results of physical checks carried out. The purpose of the study was to determine the use of technology in performing public services at the Manunggal One Roof office. The research method used is descriptive qualitative by conducting direct interviews with the main informants who have been determined. The research novelties are (1). Integrated administrative system services by using certain applications online to the public to obtain information and knowledge. (2). Utilization of information technology that is more effective and efficient still requires online-based training for employees of the one-stop office of Maluku Province. (3). It is necessary to recruit employees who have good technological mastery skills so that they can perform services effectively and efficiently.
Desa Berdaya, Anggaran Terjaga: Sosialisasi Anti-Fraud dan Akuntabilitas Dana Desa di Negeri Tamilouw Kecamatan Amahai, Kabupaten Maluku Tengah Wahab Tuanaya; Jusuf Madubun; Muhtar
Indonesia Berdampak: Jurnal Pengabdian kepada Masyarakat Vol. 1 No. 2 (2025): JULI-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/7n5std43

Abstract

The Community Service Program “Empowered Village, Secure Budget” in Tamilouw Village aims to strengthen integrity-based Village Fund governance through anti-fraud outreach, practical mentoring, and social accountability. The design includes initial diagnostics, interactive training (fraud triangle, role separation, three-way match), case clinics and internal audit simulations, and pre-post evaluations and citizen feedback using a community scorecard. Mixed methods were used to assess changes in knowledge, work behavior, and documentation quality. Results showed an increase in knowledge from 62% (pre) to 87% (post) with a normalized gain of 0.66 (high category), adoption of an internal control checklist by 80% of participants, and a 32% decrease in recording errors. Public transparency increased: the proportion of residents aware of Village Fund allocations rose from 15% to 68%, while a scorecard pilot in two hamlets resulted in an average satisfaction rating of 84% along with measurable improvement plans. The integration of ethical values ​​was strengthened through a civil servant code of ethics, a whistleblowing channel, and the establishment of an ethics team and community audit. 93% of participants agreed that integrity is a key performance indicator. The findings confirm that the combination of risk-based controls, consistent data publication, and meaningful participation effectively reduces opportunities for irregularities while enhancing village government legitimacy. This model is worthy of replication as a prototype for coastal integrity villages in eastern Indonesia. Further quarterly mentoring support is recommended.