D.M Priyantha Wedagama
Department Of Civil Engineering, Faculty Of Engineering, Udayana University Bukit Jimbaran - Bali, Indonesia 80361.

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PENENTUAN PRIORITAS PENANGANAN RUAS JALAN KABUPATEN DI KABUPATEN KLUNGKUNG DENGAN METODE ANALYTICAL HIERARCHY PROCESS (AHP) I Wayan Juniarta; Dewa Made Priyantha Wedagama; I Made Agus Ariawan
JURNAL SPEKTRAN Vol 9 No 2 (2021)
Publisher : Master of Civil Engineering Program Study, Faculty of Engineering, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/SPEKTRAN.2021.v09.i02.p07

Abstract

Budget limitations are a problem in road handling programming. The purpose of this study is to determine the hierarchical arrangement and quantitative measurements of each sub-criteria so that a mathematical formula is formed to develop a priority scale for handling district roads with the study location in Klungkung Regency. The decision making method used is Analytical Hierarchy Process (AHP). The hierarchical arrangement of the research results consisting of Level-1 is the objective, namely determining the priority scale for handling district roads in Klungkung Regency. Level-2 is a criterion, and Level-3 is a sub-criteria that affects the criteria. The criteria used are i). Network system (A) with sub-criteria for road conditions (A1), pavement width (A2) and disaster-prone areas (A3), ii). Land Use System (B) with sub-criteria for access to government offices (B1), to areas of tourist attraction (B2), to strategic transportation areas (B3), and to areas of holy places and cultural heritage (B4), iii). Movement System Criteria (C) with sub-criteria LHR (C1), and iv). Institutional System Criteria (D) with subcriteria included in the proposal in the Musrenbang (D1), according to the direction of RENSTRA (D2), and equal distribution of road stability (D3). The weights of each sub-criteria A1, A2, A3, B1, B2, B3, B4, C1, D1, D2, and D3 are 15.23%, 7.80%, 5.80%, 3.25%, respectively. 9.50%, 8.10%, 3.24%, 19.9%, 6.32%, 7.63%, and 13.24%. The mathematical formula based on the weight of the quantitative measurements, namely Y = 15.23A1 + 7.80A2 + 5.80A3 + 3.25B1 + 9.50B2 + 8.10B3 + 3,24B4 + 19.9C1 + 6,32D1 + 7,63D2 + 13 , 24D3. Obtained a priority scale arrangement of road handling, namely 62 very high priority scale roads, 58 high priority scale roads, 60 medium priority scale roads, 59 low priority scale roads, and 60 very low priority scale roads.
ANALISIS KEBISINGAN ARUS LALU LINTAS DI LUAR DAN DI DALAM RUANGAN PADA KAWASAN SIMPANG LIMA SUNSET ROAD Dewa Made Priyantha Wedagama; I Putu Alit Suthanaya; Made Dwiki Semaraditya Permana Wirya
JURNAL SPEKTRAN Vol 10 No 1 (2022)
Publisher : Master of Civil Engineering Program Study, Faculty of Engineering, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/SPEKTRAN.2022.v10.i01.p02

Abstract

Kebisingan karena lalu lintas pada daerah perkotaan di Bali menyebabkan terganggunya masyarakat sekitar dan pada sektor pariwisata. Kawasan Simpang Lima Sunset Road menjadi salah satu pusat pariwisata di Kabupaten Badung yang menjadikan aktifitas trasnportasi maupun perdagangan menjadi berkembang. Tujuan penelitian ini adalah untuk menganalisis pengaruh jarak dan arus lalu lintas sebagai sumber kebisingan yang ditimbulkannya di dalam dan luar ruangan pada kawasan Simpang Sunset Road, menyusun model matematis yang menyatakan hubungan antara variasi jarak dengan arus lalu lintas yang berpengaruh terhadap kebisingan di dalam dan luar ruangan pada kawasan Simpang Lima Sunset Road dan menganalisis persepsi kebisingan oleh pengguna fasilitas umum di kawasan Simpang Lima Sunset Road.Data yang digunakan dalam penelitian ini adalah data primer dan data sekunder. Data primer meliputi data kebisingan lau lintas, volume lalu lintas, persepsi masyarakat dan tata guna lahan. Data sekunder meliputi peta lokasi penelitian..Tingkat kebisingan tertinggi terjadi pada lahan kosong berjarak 10 meter yaitu sebesar 71,89 dB(A). Rata-rata kebisingan akibat lalu lintas di Simpang Lima Sunset Road yang tertinggi terjadi untuk jarak 10 meter dari tepi jalan sebesar 68,317 dB(A) dan untuk jarak 20 meter sebesar 65,84 dB(A) sehingga kawasan tersebut dikategorikan bising (> 60 dB(A)). Model kebisingan lalu lintas terbaik berdasarkan volume pada Pertokoan Sunset Star jarak 10 meter yaitu y = -36,844x2 + 5170,9x – 179437 dengan nilai R2 = 0,2518, pada Pertokoan Sunset Star jarak 20 meter yaitu y = 1,886x2 - 255,46x + 10480 dengan nilai R2 = 0,0012,dan model terbaik kebisingan lalu lintas berdasarkan volume pada lahan kosong jarak 10 meter yaitu y = -4,6268x3 + 982,82x2 - 69419x + 2E+06 dengan nilai R2 = 0,3963, dan lahan kosong jarak 20 meter adalah y = 0,2814x3 - 72,179x2 + 6002,1x – 160905 dengan nilai R2 = 0,3434). Persepsi masyarkat di sekitar Simpang terdapat 63% responden yang merasa cukup terganggu. Hal ini menunjukkan suara kendaraan yang berada pada kawasan Simpang Lima Sunset Road tidak begitu berpengaruh terhadap gangguan yang dialami responden. Pernyataan ini didukung hasil pengaruh lalu lintas terhadap kebisingan yang dialami di kawasan Simpang Lima Sunset Road. Model Polynomial hubungan volume dan kebisingan (Leq) berupa persamaan y = -36,844x2 + 5170,9x – 179437 dengan nilai R2 = 0,2518 yang artinya volume kendaraan berpengaruh sebesar 25,18 % terhadap kebisingan. Noise caused by traffic in urban areas in Bali causes disruption to the surrounding community and to the tourism sector. Simpang Lima Sunset Road area becomes one of the tourism centers in Badung Regency that makes transportation and trade activities become developed. The purpose of this study was to analyze the influence of distance and traffic flow as a source of noise caused indoors and outdoors in the Simpang Sunset Road area, develop a mathematical model that states the relationship between distance variations and traffic flows that affect indoor and outdoor noise in the Simpang Lima Sunset Road area and analyze noise perception by users of public facilities in the Simpang Lima Sunset Road area.Data in use in this study is primary data and secondary data. Primary data includes traffic noise data, traffic volume, community perception and land use. Secondary data includes a map of the research location. The highest noise level occurs on vacant land 10 meters away which is 71.89 dB(A). The highest average traffic noise at Simpang Lima Sunset Road occurred for a distance of 10 meters from the curb of 68,317 dB(A) and for a distance of 20 meters of 65.84 dB(A) so that the area was categorized as noisy (> 60 dB(A)). The best traffic noise model based on volume at Sunset Star Shops distance of 10 meters is y = -36.844x2 + 5170.9x – 179437 with a value of R2 = 0.2518, at Sunset Star Shops distance of 20 meters ie y = 1,886x2 - 255.46x + 10480 with a value of R2 = 0.0012, and the best model of traffic noise based on volume on land empty distance of 10 meters i.e. y = -4.6268x3 + 982.82x2 - 69419x + 2E+06 with value R2 = 0.3963 , and the vacant land distance of 20 meters is y = 0.2814x3 - 72.179x2 + 6002.1x – 160905 with a value of R2 = 0.3434). The perception of people around Simpang is that 63% of respondents feel quite disturbed. This shows that the sound of vehicles in the Simpang Lima Sunset Road area does not have much effect on the disturbance experienced by respondents. This statement is supported by the impact of traffic on noise experienced in the Simpang Lima Sunset Road area. Polynomial model of volume and noise relationship (Leq) in the form of equation y = -36,844x2 + 5170.9x – 179437 with a value of R2 = 0.2518 which means the volume of the vehicle affects 25.18 % of noise.
ANALISIS KINERJA LAYANAN ANGKUTAN UMUM MASSAL BUS TRANS SARBAGITA BERDASARKAN PERSEPSI KEPUASAN PENUMPANG Dewa Made Priyantha Wedagama; Putu Alit Suthanaya; Putu Ciria Angga Pramana
JURNAL SPEKTRAN Vol 8 No 1 (2020): VOL. 8, NO. 1, JANUARI 2020
Publisher : Master of Civil Engineering Program Study, Faculty of Engineering, Udayana University

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Abstract

One aspect of transportation used is public transportation. It is good that public roads can affect user choices. In 2015 passengers who used Trans Sarbagita services were students and students, which was 28% of the total number of passengers. The purpose of this study is to find out how perceptions about services to public services and services of Trans Sarbagita Buses on Corridors I and II. This study uses two data techniques that are used, namely primary data consisting of data used and secondary data used to process the wrong data. Trans Transkolita that uses the results of processing questionnaires from respondents. The analytical method used is Importance Performance Analysis (IPA), Customer Service Index (CSI), and Heterogeneous Customer Satisfaction Index (HCSI). Based on the IPA analysis, almost all service attributes need to be improved, for service users' satisfaction with services obtained from the analysis using the CSI method where the current level of satisfaction of Trans Sarbagita Bus service users is 75.60% in corridor I and 80.31% in corridors II which means needing attention. From the results of HCSI the results were 38.9% corridor I and 38.1% for koriodr II, ease of reaching the Trans Sarbagita bus stop, attention of the instructor in enforcing the passengers professionally, the timeliness of the departure of the Trans Sarbagita Bus and the harmony between service hours and time which is needed by the community
PERENCANAAN SISTEM OPERASIONAL ANGKUTAN WISATA DI KOTA DENPASAR Dyah Ayu Lesatri; P. Alit Suthanaya; D.M. Priyantha Wedagama
JURNAL SPEKTRAN Vol 5 No 1 (2017): Vol. 5, No. 1, Januari 2017
Publisher : Master of Civil Engineering Program Study, Faculty of Engineering, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (101.251 KB) | DOI: 10.24843/SPEKTRAN.2017.v05.i01.p08

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Abstract: Tourism is the main sector for the economy of Bali. Denpasar City as the capital city of Bali Province is expected to maintain its position as one of main tourist destinations by increasing and improving existing tourism facilities, and one of them with the provision of tourism transport that serving tourists heading into tourism attraction in the city of Denpasar. The purposes of this research are to analyze the potential demand, tourism transport route and the characteristic of operational system of tourism transport in Denpasar City. From the analysis that has been done, it is obtained that the potential demand of tourist transport in Denpasar City is 438.576 people in 2013 and it is estimated to be 485.998 in 2017. The highest number of tourist those visit the attraction places through the routes of : Belanjong Pillar, Serangan Island, Central Management of Mangrove Forest, The Village of Budaya Kertalangu, Taman Budaya Art Centre, Museum Painting Fingerprint, Bajra Sandhi Monument, Kumbasari Market, Badung Market, Bali Museum.  Alternatives tour packages include regular tour packages with 10 attractions, regular city tours, regular nature tours, city tour charters, and natural attraction charters. Tourist transports operate using medium buses and minibus for 8 hours service time from 09.00 am until 17.00 pm for regular and 4,5 hours until 5,5 hours for charter package. The headway is set 30 minutes.
ANALISIS DAMPAK LALU LINTAS AKIBAT PENGOPERASIAN TAMAN RAMA SCHOOL Putu Alit Suthanaya; Dewa Made Priyantha Wedagama; I Gusti Bagus Satriyadi
JURNAL SPEKTRAN Vol 7 No 1 (2019): Vol. 7, No.1, Januari 2019
Publisher : Master of Civil Engineering Program Study, Faculty of Engineering, Udayana University

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ANALYSIS OF TRAFFIC IMPACT DUE TO OPERATION OF RAMA PARK SCHOOL ABSTRACT Taman Rama School which has 1144 students is included in the mandatory traffic impact analysis based on the Minister of Transportation Regulation No. PM 75 of 2015 concerning the Implementation of Traffic Impact Analysis. Data are analyzed by the formulas and methods of the Indonesian Road Capacity Manual 1997, assisted by using CONTRAM software. The analysis output showed a trip production of 413 pcu/hour and a trip attraction of 632.8 pcu/hour during peak hours. The performance of the road and intersection are improving as the result of the stop and go restriction on the road and the availability of the school transportation assuming 50% of students will switch from private vehicles. With the handling, in the existing year V/C Ratio at Jalan Cokroaminoto I improved to 0.72, Jalan Cokroaminoto II to 0.7, Jalan Cokroaminoto III to 0.67, Jalan Gunung Galunggung to 0.38, and Jalan Ken Dedes to 0.72, while the Cargo intersection performance as seen from the average intersection delay improved to 97.541 seconds/pcu, and the degree of saturation (DS) at the intersection of Ken Dedes also improved to 0.59. It's expected in the planned year (2023) there will be traffic performance improvement when compared without the handling, namely V/C Ratio Jalan Cokroaminoto I to 0.81, Jalan Cokroaminoto II to 0.937, Jalan Cokroaminoto III to 0.76, Jalan Gunung Galunggung to 0.42, and Jalan Ken Dedes to 0.81, while the performance of Cargo intersection seen from the average intersection delay also improved to 161.02 seconds/pcu and the degree of saturation of Ken Dedes intersection to 0.66. Parking lots capacity provided by Taman Rama School is still beyond number of the needs, where the availability of 179 SRP motorbikes and 107 SRP cars still excessive to the highest usage of 90 SRP cars and 154 SRP motorbikes. Based on PV2 values, the type of suitable crossing facilities for the locations,covers in front of the school and in front of the additional parking area is Pelican Crossing.
ANALISIS DAMPAK LALU LINTAS PUSAT PEMERINTAHAN “MANGUPRAJA MANDALA” KABUPATEN BADUNG TERHADAP KINERJA JALAN YANG ADA DI SEKITARNYA Putu Alit Suthanaya; Dewa Made Priyantha Wedagama; Kadek Lendi Sabinawa
JURNAL SPEKTRAN Vol 7 No 2 (2019): Vol. 7 No. 2, JULI 2019
Publisher : Master of Civil Engineering Program Study, Faculty of Engineering, Udayana University

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Abstract

TRAFFIC IMPACT ANALYSIS OF BADUNG REGENCY GOVERNMENT CENTRE “MANGUPRAJA MANDALA” ON THE PERFORMANCE OF SURROUNDING ROADSABSTRACTTraffic congestion around Hanoman intersection especially during the rush hours when the employees of the Badung Regency Government Office Centre are coming to or going home from their offices has created long lines of traffic jammed cars along Sempidi Road and the Dalung-Sempidi Road. Therefore, an analysis on the performance of the road and intersections around the Badung Regency Government Office Centre is needed to be done. The aim of this study is to identify the values of Trip Generation by Badung Regency Government Office Centre, the performance of Jalan Raya Sempidi, Jalan Raya Sempidi-Dalung, and the Hanoman Intersection. The method used was based on the Indonesian Road Capacity Manual (MKJI), 1997. The result of the analysis showed that the impact of Trip Generation by Badung Regency Government Office Centre during peak hours is 1,414 pcu/hour. Degree of Saturation on Sempidi Road increased from 0.93 to 0.97, and the Level of Service in E. Degree of Saturation on Sempidi-Dalung Road increased from 0.67 to 0.93 and the Level of service decreased from C to E. Degree of Saturation on Hanoman Intersection increased from 1.59 to 1.83 and the Intersection Delay increased from 160-109 to 229-150, and Level of Service in F. The traffic congestion in Raya Sempidi and Raya Sempidi-Dalung road are caused by the delay in Hanoman Intersection, therefore the problem in Hanoman Intersection must be solved. With the availability of land in the Northern and Southern gate of Badung Regency Government Office Centre, the solution can be in the form of establishment a U-Turn.
PENILAIAN KONDISI JALAN MENGGUNAKAN METODE SDI (SURFACE DISTRESS INDEX) DAN INVENTARISASI DALAM GIS (GEOGRAPHIC INFORMATION SYSTEM) DI KABUPATEN KLUNGKUNG I Nyoman Yastawan; Dewa Made Priyantha Wedagama; I Made Agus Ariawan
JURNAL SPEKTRAN Vol 9 No 2 (2021)
Publisher : Master of Civil Engineering Program Study, Faculty of Engineering, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/SPEKTRAN.2021.v09.i02.p10

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Assessment of road conditions using the SDI method and inventoried in the GIS in Klungkung Regency is carried out on the Jl. Gn Agung, Jl. Gn Rinjani, Jl. Gn Batukaru, Jl. Gn Semeru, and Jl. Gn Batur. Selection of district roads used by roads in the city of Semarapura which is the center of travel in Klungkung district should get more attention through road handling. In addition, the sections used are roads that visually have road damage. This research was conducted because there are still damaged roads that must be treated quickly. This study aims to analyze road conditions, analyze road handling types and inventory road conditions in a GIS map. The data used in this research are primary data and secondary data. Primary data was obtained through a survey of road conditions by measuring road damage, while secondary data was obtained from the Bina Marga section of the PUPRPKP Office of Klungkung Regency, namely, SK Klungkung regency roads, Klungkung regency road maps and Klungkung district road baseline data. The stages of research analysis were identification of road damage by measuring, data recapitulation by processing survey results, data analysis using the SDI method and inventorying in a GIS map. The results of the assessment for the Jl. Gn Agung is in moderate condition 0.416 km and slightly damaged condition is 0.300 km. Jl. Gn Rinjani, 0.277 km is slightly damaged. Jl. Gn Batukaru is slightly damaged by 0.119 km. Jl. Gn Semeru is slightly damaged by 0.288 km. Jl. Gn Batur condition is slightly damaged 0.546 km. For the type of handling carried out Jl. Gn Agung periodic maintenance and routine maintenance, Jl. Gn Rinjani, Jl. Gn Batukaru, Jl. Gn Semeru and Jl. Gn Batur is regular maintenance. Inventory of road condition data and basic road data of Klungkung district using GIS provides an overview of road conditions in the form of a road network map so as to provide convenience in monitoring road conditions and determining the type of handling. This research can be used as a reference in determining the type of handling of district roads in Klungkung district.
ANALISIS KARAKTERISTIK DAN KEBUTUHAN PARKIR TERMINAL KARGO DI KOTA DENPASAR Nyoman Gery Arishandi; P. Alit Suthanaya; D.M. Priyantha Wedagama
JURNAL SPEKTRAN Vol 5 No 1 (2017): Vol. 5, No. 1, Januari 2017
Publisher : Master of Civil Engineering Program Study, Faculty of Engineering, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (81.989 KB) | DOI: 10.24843/SPEKTRAN.2017.v05.i01.p09

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Abstract: Cargo Terminal which has 70 units space is holding control of freight passing through the city center and as a place of loading and unloading of goods vehicles which do not have a warehouse. However, the activity of loading and unloading of goods is still widely practiced in the right of way which causes traffic jams. This triggers the Denpasar government to develop Terminal Kargo Denpasar  so as to supply the demand for parking and loading and unloading activities. The purpose of this study was to analyze the characteristics of the parking and future parking needs in developing Terminal Kargo Denpasar  . The method used to obtain data through direct surveys such as  inventory survey and survey cordon parking and secondary data obtained from the relevant agencies. The analysis shows the volume of parking of vehicles is 44,5 vehicles / hour, parking capacity is 36 vehicles / hour, parking supply as much as 372 vehicles and 4 for Parking Index that indicates there has been a problem of parking in the Terminal Cargo Denpasar. It is show Terminal Kargo Denpasar  has been unable to supply activity goods vehicles. The amount of the parking requirements for development of Terminal Kargo based on parking characteristic analysis are 101 spaces.
Perancangan Sistem Pengukuran Kinerja Terintegrasi Pada Program Studi Teknik Mesin Universitas Udayana I Made Dwi Budiana Penindra; Dewa Made Priyantha Wedagama
Jurnal Energi Dan Manufaktur Vol 11 No 1 (2018): Published in April 2018
Publisher : Department of Mechanical Engineering, University of Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (930.256 KB) | DOI: 10.24843/JEM.2018.v11.i01.p04

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Jurusan Teknik Mesin merupakan salah satu jurusan yang terakreditasi A. Jurusan Teknik Mesin Universitas Udayana pada tahun 2016 telah berhasil mempertahankan akreditasi A yang diperoleh sejak tahun 2011. Salah satu penunjang keberhasilan tersebut adalah karena telah dimilikinya sistem pengukuran kinerja yang dihasilkan penulis pada tahun 2015 dimana sistem tersebut telah mampu memantau kinerja jurusan secara berkesinambungan. Walaupun sistem pengukuran kinerja tersebut telah digunakan, tetapi pada implementasinya masih banyak kekurangan yang dimiliki oleh sistem tersebut terutama karena sistem tersebut masih berbentuk manual. Kekurangan lain juga dapat dilihat dari hasil penelitian penulis tahun 2016 yang menunjukkan bahwa dari Importance Performance Analysis (IPA) rata-rata persepsi dari mahasiswa sebesar 2,91 masih dibawah rata-rata ekspektasi mereka yaitu 3,14. Pada penelitian ini dilakukan perancangan kembali sistem pengukuran kinerja yang terintegrasi berdasarkan hasil-hasil penelitian di tahun 2015 dan 2016 dengan metode Performance Prism dimana metode tersebut diintegrasikan dengan beberapa metode yaitu Integrated Performance Measurement Systems (IPMS) di dalam penentuan Key Performande Indicator (KPI) yang menjadi indikator penentu kinerja yang kemudian dibantu menggunakan metode Analytical Hierarcy Process (AHP) di dalam pemberian bobot masing-masing KPI. Setelah KPI memiliki bobot kemudian dilakukan scoring secara menyeluruh dengan Metode Objectives Matrix (OMAX) sehingga dihasilkan angka indeks per periode yang menjadi acuan tingkat kinerja jurusan, serta Traffic Light System (TLS) untuk mengetahui KPI mana yang memerlukan perbaikan berdasarkan warna. Dari hasil penelitian didapatkan hasil Performance Indicator dari periode 1 sebesar 322,8 dan mengalami peningkatan 7,6% dibanding Performance Indicator rata-rata 300. Performance Indicator dari periode 2 sebesar 352,50 dan mengalami peningkatan 9,2% dibanding periode 1. Performance Indicator dari periode 3 sebesar 354,66 dan mengalami sedikit peningkatan 0,61% dibanding periode 2. Performance Indicator dari periode 4 sebesar 354,52 dan mengalami sedikit penurunan 0,04% dibanding periode 3. Performance Indicator dari periode 5 sebesar 573,35 dan mengalami peningkatan 61,73% dibanding periode 4. Performance Indicator dari periode 6 sebesar 606,68 dan mengalami peningkatan 5,81% dibanding periode 5 dan merupakan periode dengan Performance Indicator tertinggi dalam sistem pengukuran ini. Department of Mechanical Engineering Udayana University in 2016 has managed to maintain the A accreditation obtained since 2011. One of the supporting success is because it has owned performance measurement system generated by the author in 2015 where the system has been able to monitor the performance of majors on an ongoing basis. Although the performance measurement system has been used, but in its implementation there are still many shortcomings possessed by the system mainly because the system is still in the form of manual. Another disadvantage can also be seen from the results of research authors of 2016 which shows that from the Importance Performance Analysis (IPA) average perception of students of 2.91 is still below the average of their expectations of 3.14. In this research, re-design of integrated performance measurement system based on the results of research in 2015 and 2016 with Performance Prism method where the method is integrated with several methods of Integrated Performance Measurement Systems (IPMS) in the determination of Key Performande Indicator (KPI) a performance indicator that is then assisted using the Analytical Hierarcy Process (AHP) method in the weighting of each KPI. After KPI has weight then scoring thoroughly with Objectives Matrix (OMAX) method so that the result of index number per period become reference of department performance level, and Traffic Light System (TLS) to know which KPI need improvement based on color. From the research results obtained Performance Indicator from period 1 of 322.8 and increased 7.6% compared to Performance Indicator average 300. Performance Indicator from period 2 amounted to 352.50 and increased 9.2% compared to period 1. Performance Indicator from period 3 was 354.66 and slightly increased by 0.61% compared to period 2. Performance Indicator from period 4 was 354.52 and decreased slightly 0.04% compared to period 3. Performance Indicator from period 5 was 573.35 and an increase of 61.73% compared to period 4. Performance Indicator from period 6 of 606.68 and increased 5.81% compared to period 5 and is the period with the highest Performance Indicator in this measurement system.
Analisa Kualitas Pelayanan Jurusan Terhadap Kepuasan Mahasiswa Teknik Mesin Unud I Made Dwi Budiana; Made Priyantha Wedagama
Jurnal Mettek: Jurnal Ilmiah Nasional dalam Bidang Ilmu Teknik Mesin Vol 3 No 2 (2017)
Publisher : Program Studi Magister Teknik Mesin Universitas Udayana

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Abstract

Jurusan Teknik Mesin adalah satu dari beberapa jurusan yang memiliki akreditasi A. Untuk mempertahankan kinerja tersebut hendaknya Jurusan lebih memperhatikan kualitas pelayanannya terutama kepada mahasiswa sebagai pelanggan. Penelitian ini bertujuan mengetahui pengaruh kualitas pelayanan Jurusan terhadap kepuasan mahasiswa Teknik Mesin Unud serta mencari prioritas utama dari faktor yang mempengaruhi kepuasan mahasiswa. Penelitian ini melibatkan seratus responden. Dari hasil perhitungan didapat bahwa Daya Tanggap (Responsiveness), Reabilitas (Reliability), Bukti Fisik (Tangible), Empati (Empaty), Jaminan (Assurance) berpengaruh secara simultan terhadap kepuasan mahasiswa Jurusan Teknik Mesin Universitas Udayana. Adapun persamaan regresi linier berganda yang didapat adalah : Y = 5,034 + 0,156X1 + 0,140X2 + 0,095X3 + 0,234X4 + 0,264X5. Dari diagram kartesius dengan menggunakan metode Importance Performance Analysis (IPA) maka didapat gambaran posisi masing-masing faktor yang mempengaruhi kepuasan mahasiswa. Ada 3 item yang berada pada kuadran A (Prioritas Utama) yaitu X1.2 yaitu Kemampuan dosen untuk cepat tanggap dalam membantu masalah mahasiswa, X3.9 yaitu Ketersediaan buku dan diktat di ruang baca, dan yang terakhir X5.5 Terbentuknya jaringan jurusan dan alumni. Department of Mechanical Engineering is one of the majors accredited A. To maintain the performance of the Department should pay more attention to the quality of services especially to students as customers. The purpose of this study was to determine the effect of service quality to the satisfaction of the Department of Mechanical Engineering students Unud and looking for the main priorities of factors that affect student satisfaction. This research involved a hundred repondents. The research result shows that responsiveness (Responsiveness), The reliability (Reliability), Physical Evidence (Tangible), Empathy (Empaty), Security (Assurance) influence simultaneously against student satisfaction Udayana University Department of Mechanical Engineering. The multiple linear regression equation obtained are as follows: Y = 5,034 + 0,156 X1 + 0,140 X2 + 0,095 X3 + 0,234 X4 + 0,264 X5. From diagram cartesius by using Importance Performance Analysis (IPA) Method hence got picture of position of each factor that influence student’s satisfaction. There are three item that are in quadrant A (main priority) that is X1.2 that is the ability of lecturer to be quick responsive in assisting student problem, X3.9 that is availability book in reading room, and last X5.5 formation of network of departement and graduates.