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All Journal JURNAL ILMU DAN TEKNOLOGI PETERNAKAN Teika Prosiding Seminar Nasional Sains Dan Teknologi Fakultas Teknik Jurnal Informatika dan Teknik Elektro Terapan JITRO (Jurnal Ilmiah dan Teknologi Peternakan Tropis) Infotech Journal IJCIT (Indonesian Journal on Computer and Information Technology) JURNAL MANAJEMEN INFORMATIKA (JUMIKA) Warta Pengabdian JurTI (JURNAL TEKNOLOGI INFORMASI) JUTEKIN (Jurnal Manajemen Informatika) Logista: Jurnal Ilmiah Pengabdian Kepada Masyarakat Abditani : Jurnal Pengabdian Masyarakat Antivirus : Jurnal Ilmiah Teknik Informatika Jurnal ICT : Information Communication & Technology E-JURNAL JUSITI : Jurnal Sistem Informasi dan Teknologi Informasi JATI (Jurnal Mahasiswa Teknik Informatika) Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Abdimasku : Jurnal Pengabdian Masyarakat Informatics and Digital Expert (INDEX) JURNAL ELEKTRO DAN INFORMATIKA SWADHARMA (JEIS) Unram Journal of Community Service (UJCS) Teknologika Digital Transformation Technology (Digitech) Biner : Jurnal Ilmiah Informatika dan Komputer Kohesi: Jurnal Sains dan Teknologi J-DEPACE (Journal of Dedication to Papua Community) Jurnal Pengabdian Masyarakat Jurnal Ilmiah Nusantara CSRID Journal of Multidisciplinary Research Jurnal Sistem Informasi dan Teknologi Informasi
Yusuf Sumaryana
Universitas Perjuangan Tasikmalaya
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Pengembangan Virtual Assistant (Chatbot) Bebrbasis NLP (Natural Language Processing) Untuk Portal Informasi Terpadu Pariwisata Tasikmalaya Hidayat, Cepi Rahmat; Sumaryana, Yusuf; Syahrul Anwar, Dede; Fadilah, Ai Linda Nurahmah; Saputra, Muhammad Randika
CSRID (Computer Science Research and Its Development Journal) Vol. 17 No. 1 (2025): Februari 2025
Publisher : LPPM Universitas Potensi Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22303/csrid-.17.1.2025.136-148

Abstract

Tasikmalaya, known for its natural beauty and cultural richness, has great potential as an attractive tourist destination. One of the main challenges faced is how to convey accurate and integrated information to tourists quickly and easily so that it can be used to improve marketing strategies and destination development. This study aims to develop a virtual assistant (chatbot) based on Natural Language Processing (NLP) for the integrated Tasikmalaya tourism information portal in handling high volumes of questions simultaneously, reducing the workload of human staff and optimizing the service process. The research method uses a waterfall model by applying the NLP approach. The final result of this study is to produce a virtual assistant (chatbot) application that allows users to get information related to Tasikmalaya tourism destinations in a more flexible way. The application was tested using the black box method and showed that the application ran as expected while the SUS test carried out obtained a final score of 72.30 in the Good category.
Co-Authors Abdulrohman, Rijal Agung Baitul Hikmah Agus Ramdhani Nugraha Agus Supriatman Ahmad Fauzi, Irgi Akik Hidayat Alawiyah, Tuti Alwi Nurfaizi Andi Maulana, Andi Andri Kusmayadi Andri Kusmayadi Andri Sukmaindrayana Anwar, Muhammad Saepul Asep Saepulloh Aso Sudiarjo Cepi Rahmat Hidayat Chan Chan Bayu Bahari Cucu Tohir Dadang Haryanto Dede Koswara Dede Syahrul Anwar, Dede Syahrul Dicky Davi Passa Dinda M. Khatami Dinda Sofi Farhani Dipa, Arya Endang Heri Supriatna Evi Dewi Sri Mulyani Fadilah, Ai Linda Nurahmah Fahmy Fauzi Alvianda Farhani, Dinda Sofi Fauzan Febriansyah, Muhammad Fernida, Yandi Fitriyani Asiqin, Gina Rahma Gati Pramukasari Gea Aristi, Gea Ghaling Achmad Ghaling Achmad Abdul Ghonisyah Gilar Rizki Permana Hartono, Rudi Heryadi, D Yadi Hikmatyar, Missi Ikhlas Ramadhan, Teguh Iqbal Fauzy, Fery Irma Isnafia Arief Khatami, Dinda M. Kurdiman Ary Prasetia Mira Kusmira mubarokah, isna Muhamad Farhan Muhamad Syukur Muhammad Fauzan Febriansyah Muharram, Lintang Mustofa, Prawira Zamal Mutakin Mutakin Mutakin Mutakin Nanang Durahman Ninuk Purnaningsih Nuraeni, Racjmawati Dwi Nurcahya, Intan Prasetia, Kurdiman Ary Racjmawati Dwi Nuraeni Rahman Rahman Rahmat Hidayat, Cepi Raihan, Razif Raihan Maulana Raka Agung Gumilar Ridwan, Ahmad Fauzi rispandi, alpan Ristina Siti Sundari Ristini Siti Sundari Riyan Nurrohman Rizal, Randi Robby Awaludin Roqhaman, Piqi Rudi Hartono Ruuhwan Ruuhwan Ruuhwan Ruuhwan Ruuhwan SALMAN ALFARIZI Salman Alfarizi Saputra, Muhammad Randika Sarmidi - Sarmidi . Sarmidi Sarmidi Sarmidi Sarmidi Setiadji Setiadji Shinta Siti Sundari Sudiarjo, Aso Sulassih, . Sutrisno, Gilan Praditiya Syahrul Anwar, Dede Teuku Mufizar Tomy Achmad Fauzi Tria Sugiarto Wiranatakusumah, Riyan Yanti Apriyani Yanti Yanti Yayas Husni Mubarok