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All Journal SOROT: Jurnal Ilmu-ilmu Sosial Jurnal Ilmu Manajemen (JIM) Ikonomika : Jurnal Ekonomi dan Bisnis Islam Abdimas Talenta : Jurnal Pengabdian Kepada Masyarakat Journal Analytica Islamica International Journal of Supply Chain Management Psychocentrum Review Ilomata International Journal of Management Proceeding International Seminar of Islamic Studies JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Journal of Management Analytical and Solution Journal of Educational Management Research Journal Of Management Analytical and Solution (JoMAS)
Dalimunthe, Doli Muhammad Ja'far
Universitas Sumatera Utara
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Mathematics Physics Social Sciences Transportation Other

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Training of alphanumeric filing system and electronic filing to teachers and administrative staffs of junior high school in Dolok Ilir Sianipar, Sariartha; Silalahi, Amlys Syahputra; Yuliaty, Tetty; Dalimunthe, Doli Muhammad Ja'far; Siringoringo, Yan Batara Putra
ABDIMAS TALENTA: Jurnal Pengabdian Kepada Masyarakat Vol. 6 No. 1 (2021): ABDIMAS TALENTA : Jurnal Pengabdian Kepada Masyarakat
Publisher : Talenta Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (317.739 KB) | DOI: 10.32734/abdimastalenta.v6i1.5109

Abstract

The archiving process uses a certain system in the preparation, maintenance of records so that they can be recovered quickly and precisely and easily for destruction of archives based on certain criteria. The archive itself has enormous benefits for educational organizations, because the archive is information on activities carried out by schools. Archives in schools need to be well managed, so that archives can be used effectively and efficiently and have good accessibility. The arrangement of archives usually has several problems including, documents cannot be recovered because they are lost, the number of documents is always increasing every day, the storage area for documents is too small compared to the number of documents, so the space is insufficient, not to mention the lack of staff capacity, and the system. The storage is not in accordance with the principles of archiving. For this reason, this service is aimed at providing knowledge and skills in arranging archives in accordance with RI archiving principles, namely using an alphanumeric archive storage system, through training followed by practice and evaluation. Adequate archive facilities and infrastructure are needed in schools for this training. After the dedication was carried out, teachers and administrative staff experienced an increase in knowledge and skills in compiling personal archives and schools got the facilities and infrastructure that supported archiving. Furthermore, an evaluation of the application of archiving in schools is carried out in order to determine its effectiveness in school management.
Development Of Creative Industry Eco-Print As an Effort to Improving The Quality and Productivity Business Business Hand Craft Shans's Craft in Medan Dalimunthe, Doli Muhammad Jafar; Adika Fajar Putra; Hutagalung, Arif Qaedi; Sianipar, Aryanti Sariartha
ABDIMAS TALENTA: Jurnal Pengabdian Kepada Masyarakat Vol. 7 No. 2 (2022): ABDIMAS TALENTA: Jurnal Pengabdian Kepada Masyarakat
Publisher : Talenta Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/abdimastalenta.v7i2.7745

Abstract

With creativity, items that have no value and are often considered trash can be turned into a product with high economic value, for example leaves. Shanti Permatasari as a creative industry player for home handicrafts created by Shan's Craft uses leaves as raw materials to make various products using the Eco-print technique. Eco-print is a method of coloring and printing natural motifs on fabrics that utilizes leaves or flowers that grow in the yard as a substitute for chemical liquids and is also environmentally friendly. Coloring using natural elements will not cause environmental damage. The development of creative industries is needed to foster community creativity, especially during the current Covid-19 pandemic. Creative industries in the form of handicrafts get enough attention, especially as souvenirs and souvenirs. With the existing potential, the production of the Shan's Craft creation house in the form of handicrafts using the Eco-print technique needs to be supported to increase production and marketing more seriously. Although this business has promising opportunities, there are obstacles in the production process due to the limited space of the workshop which limits the space for movement, production, and even for displaying product displays. In terms of financial management, businesses still combine personal finance and business finance, there is no clear cash flow report on a regular basis. This causes the business to have no clear advantages/disadvantages and is relatively slow to develop. Through this service program, the implementation team offers solutions in the form of expansion and construction of product display rooms for promotional needs, creation of online media accounts as a means of digital promotion, and financial management training and simple bookkeeping of financial statements. The targeted outputs are increased production and sales of eco-print batik, maximum utilization of product display space in reaching the target market, and expanding the market through the use of online media such as social media and e-commerce.
Optimizing Fundamental Mathematics Concepts for Middle School Students at Al Ulum Integrated Islamic School through Innovative Teaching Methods Lubis, Muhammad Arif; Dalimunthe, Doli Muhammad Jafar; Siringoringo, Yan Batara Putra; Lubis, Andrew Satria
ABDIMAS TALENTA: Jurnal Pengabdian Kepada Masyarakat Vol. 8 No. 2 (2023): ABDIMAS TALENTA: Jurnal Pengabdian Kepada Masyarakat
Publisher : Talenta Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/abdimastalenta.v8i2.14520

Abstract

The concept of innovative learning has become a major focus in today's education landscape. Innovative learning places an emphasis on relevant strategies and methods to address educational challenges. Two methods that play a significant role in innovative learning are Problem Based Learning (PBL) and Discovery Learning (DL). PBL centers on problem-solving based on real-life situations, while DL involves everyday experiences in finding solutions. At Al Ulum Integrated Islamic Middle School, the primary issue at hand is a high number of students receiving mathematics scores below the Minimum Mastery Criteria (KKM). Contributing factors include unengaging conventional teaching methods, leading to student boredom in mathematics classes. To address this problem, the PBL and DL methods are considered appropriate solutions. Furthermore, the implementation of this innovative learning concept is supported by information technology, both visually and non-visually, as well as the use of teaching aids to aid students in better understanding mathematical concepts. The implementation of the innovative learning concept is expected to resolve the challenges faced at Al Ulum Integrated Islamic Middle School. An evaluation will be conducted, and the outcomes will be published in Abdimas Talenta and online media. These steps are anticipated to provide sustainable benefits for both students and educators at the school.
Transformation of Organizational Cultural Values And Performance of Millennial Generation Lecturers of The University of North Sumatra Arif Qaedi Hutagalung; Amlys Syahputra Silalahi; Doli Muhammad Ja’far Dalimunthe; Adika Fajar Putra
Journal Of Management Analytical and Solution (JoMAS) Vol. 1 No. 3 (2021): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v1i3.6892

Abstract

This research aims to test the effect of the transformation of organizational cultural values on the performance of millennial lecturers. The data analysis techniques used are multiple linear analysis and descriptive statistical analysis. The determination of the sample was done by slovin margins of error method of error amounting to 10% of the total number of permanent lecturers of civil servants / non civil servants as many as 249 people and produced a sample of 71 people. Cultural transformation is measured by the dimensions of vision and mission; External environment; Willingness to achieve goals; Organizational image; Lecturer's needs and objectives; Interpersonal relationships; and Leadership. The results showed that the transformation of organizational cultural values at the University of North Sumatra had a positive barbarslot influence on the performance of millennial lecturers. These results show that the better implementation of the transformation of the cultural values of the University of North Sumatra will lead to improved performance of millennial lecturers. This research is expected to be used as input for the University to be able to pay attention and fulfill and fully support the needs of millennial lecturers of the University of North Sumatra to improve the performance of lecturers.
Strategy Of Omni Channel Marketing & Business Sustainability Of E Commerce Through The Character And Mindset Of Msmes During The Covid-19 Pandemic In Siantar City Arif Lubis; Doli Muhammad Ja’far Dalimunthe; Bongsu Hutagalung3; Andrew Satria Lubis4
Journal Of Management Analytical and Solution (JoMAS) Vol. 3 No. 2 (2023): Journal Of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jomas.v3i2.12435

Abstract

This study examines UMKM’s strategy to survive the COVID-19 pandemic. The findings of this study can help UMKM actors make decisions during pandemic uncertainty. This study is slightly different from previous, similar studies. Previous research looked at the long-term viability of UMKM businesses and competition among UMKM. However, during the COVID-19 pandemic, the situation was very different. This is not separate from the market anomalies that absorb UMKM products. UMKM faces the most difficult time in its business history. This investigation explains a change in the behavior of both UMKM perpetrators and buyers in the face of a pandemic. The research also shows that the surviving UMKM business operators are those who are able to adapt and innovate in their services and production processes. This research is expected to contribute to the development of UMKM strategies to survive the Covid-19 pandemic.
Peran Personalisasi Layanan dan Komunikasi Pemasaran Digital Dalam Membentuk Retensi Pelanggan di Klinik Utama Cipta Ayu Renancy Pratiwi; Endang Sulistya Rini; Doli Muhammad Jafar Dalimunthe
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 12 No. 2 (2026): April 2026
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v12i2.6103

Abstract

The beauty clinic industry in Indonesia has seen significant growth, yet heightened competition demands that clinics retain customers through personalized services and effective digital marketing communication. Klinik Utama Cipta Ayu continues to encounter challenges, including limited service personalization, delayed digital responses, and irrelevant online content, all of which contribute to unstable customer retention rates. This study aims to assess the partial and simultaneous effects of digital marketing communications and service personalization on customer retention. The research employed an associative technique with a quantitative approach. A purposive sampling method was used to select a sample of 130 respondents. Data was collected through a Likert-scale questionnaire, and multiple linear regression analysis was applied. Reliability testing yielded a Cronbach’s Alpha of 0.904, demonstrating strong reliability, while validity tests confirmed that all items were valid. The findings indicate that customer retention is positively and significantly influenced by service personalization. Additionally, digital marketing communications also have a positive and significant impact on customer retention. Both factors collectively contribute substantially to retention. These results emphasize the importance of regular in-person interactions, rapid digital responses, and relevant communication content in fostering long-term customer relationships.  
CUSTOMER JOURNEY MAPPING ANALYSIS TO IMPROVE CUSTOMER EXPERIENCE AND CUSTOMER SATISFACTION IN BANK BJB MEDAN BRANCH SERVICES Afifah Riadi Putri; Doli Muhammad Jafar Dalimunthe; Muhammad Anggia Muchtar
Journal Analytica Islamica Vol 14, No 2 (2025): ANALYTICA ISLAMICA
Publisher : Program Pascasarjana UIN Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jai.v14i2.27129

Abstract

This study aims to examine and analyze: (1) the effect of Customer Journey Mapping on Customer Experience, (2) the effect of Customer Experience on Customer Satisfaction, (3) the effect of Customer Journey Mapping on Customer Satisfaction, and (4) the indirect effect of Customer Journey Mapping through Customer Experience on Customer Satisfaction in the services of bank bjb Medan Branch. This research employs a quantitative approach with a survey method by distributing questionnaires to walk-in customers of bank bjb Medan Branch. The population in this study consists of 1,868 customers, and based on the Raosoft sample size formula, a total of 319 respondents were selected as the final sample. The data were analyzed using the Structural Equation Modeling (SEM) technique with the SmartPLS software. The results indicate that Customer Journey Mapping has a significant effect on both Customer Experience and Customer Satisfaction, either directly or indirectly through Customer Experience. These findings suggest that optimizing each stage of the customer journey can enhance both Customer Experience and satisfaction with the services of bank bjb Medan Branch.
Determinants of Student Decisions in Choosing A College: A Case Study Dafina Amelia; Beby Karina Fawzea Sembiring; Doli Muhammad Jafar Dalimunthe
Journal of Educational Management Research Vol. 4 No. 6 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i6.1438

Abstract

Education plays a crucial role in human resource development, and students' decisions about which university to attend influence the quality of the education they receive. This study aims to analyze the impact of social media, campus reputation, academic service quality, and tuition fees on students' decisions in choosing Al-Azhar University Medan. A quantitative approach using multiple linear regression was used to analyze data from questionnaires completed by 289 respondents. The results showed that all four variables significantly influenced students' decisions. Social media and academic service quality had the most significant influence, followed by tuition fees and campus reputation. This study suggests the importance of integrating digital marketing and improving service quality to attract prospective students. This study's contribution enriches the understanding of the factors influencing student decisions, particularly at private universities. It can serve as a basis for developing more effective marketing strategies in higher education. Future research can expand the scope by considering external factors.
From Sustainability-Oriented Innovation to Circular Outcomes: Evidence from SMEs Doli Muhammad Ja’far Dalimunthe; Arif Qaedi Hutagalung; Dany Perdana Sitompul; Muhammad Dharma Tuah Putra Nasution
Ilomata International Journal of Management Vol. 7 No. 3 (2026): July 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i3.2360

Abstract

Sustainability transitions in small and medium-sized enterprises (SMEs) depend on more than innovation intent — they require business models capable of translating that intent into product-level outcomes. This study tests an integrated model linking sustainability-oriented innovation (SOI), sustainable business model innovation (SBMI), barriers to the circular economy (B-CE), and sustainable product innovation performance (SPIP), with market performance (MP) as the downstream outcome. B-CE is positioned as both a suppressor of business model renewal and a moderator of the link between renewal and product-level output. Survey data from 280 Indonesian SMEs across sectors were analyzed using PLS-SEM. All eight hypotheses were supported (p < 0.001), with large effect sizes across the endogenous constructs (R² = 0.646–0.719). The study's principal contribution lies in empirically specifying SBMI as a necessary mediator between innovation orientation and product outcomes — a relationship prior literature had proposed conceptually but never tested within an integrated, SME-level model. B-CE operates in a dual capacity: as a direct suppressor of SBMI (β = −0.519) and as a moderator weakening the SBMI–SPIP relationship (β = −0.288), with the conditional slope falling from 0.717 under low-barrier conditions to 0.141 under high-barrier conditions. Structural relationships remained broadly consistent across sectors — manufacturing, service, and trading — and firm size, with only two of eighteen multigroup comparisons reaching significance. For managers and policymakers, cultivating sustainability orientation without reconfiguring value architecture is unlikely to yield measurable gains, and reducing circular economy barriers matters as much as direct innovation investment.
Co-Authors Adika Fajar Putra Adika Fajar Putra Afifah Riadi Putri Ami Dilham Amlys Syahputra Silalahi Amlys Syahputra Silalahi Ance Marintan D. Sitohang Andrew Satria Lubis Andrew Satria Lubis4 Arif Lubis Arif Qaedi Hutagalung Arif Qaedi Hutagalung Aryanti Sariartha Sianipar Aryanti Sariartha Sianipar, Aryanti Sariartha Beby Karina Fawzea Sembiring Dafina Amelia Dany Perdana Sitompul Endang Sulistya Rini Hutagalung, Arif qaedi Lubis, Andrew Satria Lubis, Muhammad Arif Meutia, Amalia Muhammad Anggia Muchtar Muhammad Arif Lubis Muhammad Dharma Tuah Putra Nasution Renancy Pratiwi Rina Bukit Saputra, Jumadil Sariartha Sianipar, Aryanti Sianipar, Sariartha Silalahi, Amlys Syahputra Siringoringo, Yan Batara Putra Sugma, Giovani Octavia Syahputra Silalahi, Amlys Tetty Yuliaty Weni Hawariyuni, Weni