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All Journal Jurnal Informatika dan Teknik Elektro Terapan Jurnal TAM (Technology Acceptance Model) Jurnal Nasional Komputasi dan Teknologi Informasi Jurnal Informatika Global Jurnal Teknologi Komputer dan Sistem Informasi Jurnal PkM: Pemberdayaan Masyarakat Computer Science (CO-SCIENCE) Indonesian Community Journal Jurnal Teknologi Sistem Informasi Klik - Jurnal Ilmu Komputer Jurnal Ilmiah Sistem Informasi dan Ilmu Komputer Jurnal Teknologi Informasi IC Tech: Majalah Ilmiah MDP Student Conference Journal Of Artificial Intelligence And Software Engineering Merkurius: Jurnal Riset Sistem Informasi dan Teknik Informatika Jurnal TAM (Technology Acceptance Model) JTKSI (Jurnal Teknologi Komputer dan Sistem Informasi) IC Tech: Majalah Ilmiah
Mulyati Mulyati
Program Studi Sistem Informasi, Universitas Multi Data Palembang
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Neuroscience Public Health Social Sciences Transportation Other

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Aplikasi Berbasis Website untuk Pengelolaan Pengiriman dengan Metode Waterfall di PT XYZ Putri, Risa Adinda; Yanto, Cicilia Hendri; Mulyati, Mulyati
Jurnal Nasional Komputasi dan Teknologi Informasi (JNKTI) Vol 8, No 6 (2025): Desember 2025
Publisher : Program Studi Teknik Komputer, Fakultas Teknik. Universitas Serambi Mekkah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32672/jnkti.v8i6.9967

Abstract

Abstrak - PT XYZ merupakan perusahaan penyedia layanan ekspedisi kargo yang mengurus pengiriman barang. Saat ini, PT XYZ menghadapi masalah di mana pelanggan kesulitan mengetahui status pengiriman barang sehingga harus menghubungi kantor terlebih dahulu, sehingga proses penyampaian informasi menjadi lambat. Selain itu, bukti pengiriman masih diserahkan secara fisik oleh kurir ke kantor, yang rentan rusak atau hilang dan dapat memengaruhi keakuratan pencatatan data. Untuk menyelesaikan permasalahan tersebut, penelitian ini bertujuan untuk merancang sebuah aplikasi pengiriman barang berbasis website. Aplikasi ini dapat membantu memantau status barang mulai dari tahap pemrosesan, selama pengiriman, hingga barang diterima, serta pendataan bukti pengiriman. Metodologi pengembangan yang diterapkan dalam penelitian ini adalah metode Waterfall. Hasil pengujian menunjukkan bahwa aplikasi mampu menampilkan informasi status pengiriman berdasarkan nomor resi, sehingga pelanggan tidak lagi perlu menghubungi kantor. Selain itu, fitur unggah bukti pengiriman memungkinkan kurir mengirimkan dokumentasi pengiriman secara langsung melalui sistem, yang dapat mengurangi kendala terkait kerusakan atau kehilangan bukti pengiriman serta mempercepat proses pendataan. Secara keseluruhan, aplikasi ini dapat meningkatkan efisiensi proses monitoring pengiriman dan pengelolaan bukti pengiriman pada PT XYZ.Kata kunci : Ekspedisi; Website; Waterfall; Abstract - PT XYZ is a cargo expedition service provider that manages the delivery of goods. Currently, the company faces issues where customers experience difficulty tracking the status of their shipments, requiring them to contact the office first, which results in slow information delivery. In addition, proof of delivery is still submitted physically by couriers, making it vulnerable to damage or loss and potentially affecting data accuracy. To address these problems, this study aims to design a web-based cargo delivery application. The application helps monitor shipment status from processing, during transit, until the goods are received, as well as manage digital proof of delivery. The development methodology used in this research is the Waterfall method. Testing results show that the application can display shipment status information based on the tracking number, so customers no longer need to contact the office. Furthermore, the proof of delivery upload feature enables couriers to submit delivery documentation directly through the system, which can reduce problems related to damage or loss of proof of delivery and accelerate the data recording process. Overall, the application can improve the efficiency of shipment monitoring and the management of proof of delivery at PT XYZ.Keywords: Expedition; Website; Waterfall;
Co-Authors Abdul Rahman Agung Wijaya Agustina Heriyati Agustina Heryati Anggoro Aryo Anggoro Aryo P Anggoro Aryo P Bastian, Rendi Triberni Candra Setiawan Daniel Udjulawa Darmawan Susilo Dimas P, Krispinus Pierre Dorie Pandora K Dwi Prasetyo, M. Almuhaimin Farisi, Ahmad Fauziah Afriyani Ferdiansyah Ferdiansyah Harsi Romli Indah Pratiwi Putri Innatsa Saffa Tarisha Iski Zaliman Jody Toha, Christian Kurniawan, Febryansyah Lais, Nathacia Liandry, Stiven Lutfhiyah, Athifah Martadinata, A. Taqwa Mayrizkiy, Muhamad Dafhi Nur Amalia Rizka Aktori Putri, Risa Adinda Raditya Putra Rasyidien Rahmana, Muhamad Yusuf Siti Nabila Nada Tiara Sri Susanto Steven Saputra Steven Wijaya Terttiaavini, Terttiaavini Wijaya, Rahmad Adi Yahya, Leonardo Yanto, Cicilia Hendri Yogaswara, Andre