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All Journal Jurnal Manajemen Pelayanan Publik Jurnal Administrasi Publik (JAP) Publikauma : Jurnal Administrasi Publik Universitas Medan Area Journal of Economic, Bussines and Accounting (COSTING) JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora PubBis : Jurnal Pemikiran dan Penelitian Administrasi Publik dan Administrasi Bisnis Masyarakat Berdaya dan Inovasi Jurnal Desentralisasi dan Kebijakan Publik (JDKP) Jurnal Mandala Pengabdian Masyarakat JURNAL KEMUNTING Jurnal Ekonomi KIAT PUBLIKA : Jurnal Ilmu Administrasi Publik Bhakti Nagori (Jurnal Pengabdian kepada Masyarakat) Journal Publicuho VALUTA Jurnal Administrasi Bisnis, Manajemen dan Ekonomi Journal of Administration, Governance, and Political Issues
Lilis Suriani
Universitas Islam Riau
Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Nursing Public Health Social Sciences Transportation Other

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Adoption of Digital Population Identity Innovation in Pekanbaru City Handrian, Eko; Suriani, Lilis; Hasanah, Andini Noor
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 12 No. 1 (2026): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/jiap.2026.26828

Abstract

Innovation adoption is the process through which individuals or groups accept and use new ideas, technologies, or policies within a social system. This research focuses on the adoption of the Digital Population Identity as an effort to enhance population administration services through digitalization, with the aim of analyzing the adoption process and its inhibiting factors in Pekanbaru City. The study focuses on community behavior in accepting and using Digital Population Identity (IKD) based on the Unified Theory of Acceptance and Use of Technology 2 (UTAUT 2) framework. This research employs a quantitative method with a survey approach targeting residents of Pekanbaru City as Digital Population Identity (IKD) users, and the data were tested using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results of this study show that the adoption of Digital Population Identity in Pekanbaru City remains suboptimal, where performance expectancy and price value significantly affect behavioral intention, while effort expectancy, social influence, facilitating conditions, hedonic motivation, and habit don’t show significant effects. The barriers to Digital Population Identity adoption include the low utilization of its functions in population administration services, the underdevelopment of IKD usage as a habit and social norm, and limited public trust in digital-based population administration services. To strengthen the adoption of this innovation, continuous socialization, optimization of IKD functions and strengthening public trust in the security and benefits of Digital Population Identity usage are required.
Co-Authors Afrizal Agung Wicaksono Ana Kumala Sari ANDRI KURNIAWAN Arief Rifa’i Harahap Arnol Philgo Arya Teguh Adera Elfa Wesinah BR Gultom Fadhilla G, Rima Dwi Gustia Hendri Handi Asrawarta Handrian, Eko Hasanah, Andini Noor Herman Indrian Syafitri Jamalullail, Muhammad Julianda Kartius Kartius, Kartius Karya, Detri Latif, Syahrul Akmal Lindagusma Lindagusma Mairiadi, Yendri Muhammad Noor Ifansyah Naya Farisha Noktavia Saputri Odor Juliana Sidabutar Pitriani, Pitriani Raden Imam Al Hafis Radiyah Rido Oktaviandi Romauli Romauli Rosmayani Rosmayani Rosmita Rosmita Rosmita, Rosmita Rozi Alpendra Sawitri Sawitri Sintia Dewi Pratiwi Sri Indrastuti Susanto, Anika Okta Anggraini Ujang Paman Yeni Mayasari Yudha Yoserizal