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Rostiana
Fakultas Psikologi, Universitas Tarumanagara
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Journal : Journal on Education

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Guidance Book Layanan Employee Care Center (ECC) di Instansi X Guna Meningkatkan Kesejahteraan Karyawan Aurellia Indah Pramesti; Lintang Alisya Ramadhani; Rezky Moudya Muis; Azizah Aulia; Muhammad Ramadhan; Rostiana Rostiana
Journal on Education Vol 5 No 1 (2022): Journal on Education: Volume 5 Nomor 1 Tahun 2022
Publisher : Departement of Mathematics Education

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Abstract

Several factors can influence the realization of quality human resources, namely by paying attention to welfare, communication and work facilities. One of the facilities in Agency X to improve employee welfare is by providing Employee Care Center (ECC) services. The purpose of the establishment of the Employee Care Center (ECC) is to improve the psychological well-being, performance and productivity of employees and to maintain a balance between personal and work life. Some of the services available at the Employee Care Center (ECC) include counseling, psychological education, psychological assistance, advisory teams on matters of marriage and divorce and special treatment. To provide counseling services, there are three channels that can be carried out by employees, namely self-referral by coming directly to the Employee Care Center (ECC) room, self-referral through e-counseling, and referrals to superiors or work units. The results of implementing the Employee Care Center (ECC) program service guidance book are to be used in the Employee Care Center (ECC) socialization activities at the head office and all representative offices of Agency X in order to introduce the Employee Care Center (ECC) service to all bureaus and work units in in Agency X, and it is also hoped that with this guidance book, employees at Agency X can use the Employee Care Center (ECC) service to assist in resolving problems that occur and can improve welfare and productivity at work.
Co-Authors Abdul Malik Gismar Adinda Andriyani Alimbuto, Selfina Andriyani, Adinda Areli Oldo Faoso Aurellia Indah Pramesti Azizah Aulia Budiman, Melinda Lian Christianto, Anastasia Bernessa Elfira Pipit Kurniawati Elvina Pekasa Ezra Redo Jawentinus Febriana Rahmawati, Safira Ferry Sataputera Fitriani Fitriani Gea Hayfatunisa Hanna Hadipranoto Hayfatunisa, Gea Heryanti Satyadi Hindradjat, Juliana Huang, Fransisca Husen, Debi La Husni Mubarak I Made Budiana Idulfilastri, Rita Markus Ihlas, Ihlas Jess, Sharon Kentami, Maria Regina Tinon Dyah Krisanti, Yoana Vina Kristanti, Rena Laili Irawati Leksmono Suryo Putranto Lie, Daniel Lie, Daniel Sugianto Lindayani, Lindayani Lintang Alisya Ramadhani Mangarondang, Meina Evelin Merry Ningtias Michelle Michelle Muhammad Ramadhan Muhammad Ramadhan Muslim Muslim Mutia Kusuma Dewi Ni Luh Putu Shinta Eka Setyarini Ningtyas, Dinda Zahra Niziliani, Shyakia Nurisa, Kayla Prameswari, Prisca Yulina Pramudya, Thalia Altamilano Priantama, Pramdigdya Sasliandri Pricillia, Vany Widya Purnamasari, Dewa Ayu Inten Raflyawan, Revo Indra Rezky Moudya Muis Rita Markus Idulfilastri Rudy Bunawan, Rudy Salsabila, Wina Sandra Saputra, Cherry Violin Saraswati, Kiky Dwi Hapsari Sari, Abi Dinda Permata Satyadi, Heryanti Sesari, Sesari Shyakia Niziliani Siregar, Gardenia Junissa Skolastika Meta Wedika Titiani Stella Tiara Surni, Surni Suryaprawira, Ivana Suyasa, Putu Tommy Y.S Theresia, Windiane Trifosa R, Angelica Eunike Valen Valen Yesica, Silvia Yusuf, Luthfi Yusuf, Luthfi Ibnu Zaharani, Angel