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All Journal Daun: Jurnal Ilmiah Pertanian dan Kehutanan Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Inovasi Ekonomi Edunomics Journal Jurnal Manajemen Sains dan Organisasi (JMSO) Journal of Environment and Management Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Asian Journal of Community Services (AJCS) Media Bina Ilmiah Journal of Artificial Intelligence and Digital Business Jurnal Ekonomi Pembangunan, Manajemen & Bisnis, Akuntansi AKSIOMA : Jurnal Sains Ekonomi dan Edukasi Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Meitiana
Faculty Of Economics And Business, Universitas Palangka Raya, Indonesia
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Pengaruh Pembagian Kerja, Lingkungan Kerja, Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada Departemen Front Office Di The Ritz-Carlton Bali Ni Ketut Ani Riastini; I Wayan Ruspendi Junaedi; Meitiana Meitiana
Jurnal Manajemen Sains dan Organisasi Vol. 3 No. 1 (2022): Jurnal Manajemen Sains dan Organisasi
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52300/jmso.v3i1.3459

Abstract

Tujuan - Tujuan penelitian ini adalah untuk mengetahui pengaruh positif dan signifikan antara pembagian kerja, lingkungan kerja, dan disiplin kerja secara parsial maupun simultan terhadap kinerja karyawan pada departemen front office. Desain/Metodologi/Pendekatan - Sampel dalam penelitian ini berjumlah 70 orang. Teknik analisis yang digunakan yaitu uji validitas, uji reabilitas, uji asumsi klasik, analisis korelasi parsial, analisis korelasi berganda, analisis regresi linier berganda, analisis determinasi, uji t dan uji f. Temuan - Dari hasil penelitian tersebut dapat disimpulkan bahwa ada pengaruh positif dan signifikan antara pembagian kerja, lingkungan kerja dan disiplin kerja terhadap kinerja karyawan pada departemen front office di The Ritz-Carlton Bali baik secara parsial maupun simultan.
The Effect of Service Quality and Trust on Customer Loyalty Through Customer Satisfaction as an Intervening Variable Andre Setiawan; Meitiana Meitiana; Vivy Kristinae; John Budiman Bancin
Jurnal Manajemen Sains dan Organisasi Vol. 6 No. 1 (2025): Jurnal Manajemen Sains dan Organisasi
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52300/jmso.v6i1.19383

Abstract

Objective – The number of banks in Indonesia has increased competition in the banking sector. Customer loyalty is a sign that a bank has won the competition. Customer loyalty is influenced by service quality, customer trust and satisfaction. The problem of leakage and sales of customer data is a phenomenon of this research, besides that there is still a gap in the results of previous research on the variables used in this study, making researchers interested in conducting research again using these variables.Design/Methodology/Approach – The method used in this study is a quantitative method with primary data. The data collection technique in this study involves distributing questionnaires to PT Bank Kalteng customers through Google Forms. The data analysis tool used in this study is Structural Equation Modeling (SEM) using SmartPLS version 4.1.0.Findings – The results of this study show that service quality and trust have a positive and significant influence on customer satisfaction. Service quality, trust, and customer satisfaction have a positive and significant influence on customer loyalty. Service quality and trust indirectly affect customer loyalty positively through customer satisfaction as an intervening variable.Implications – This study exhibit that customer satisfaction has a greater impact than trust and service quality. Therefore, it is important for PT Bank Kalteng to maintain or improve customer satisfaction by continuing to maintain good service quality and maintaining customer trust.
Transformasi Digital Sistem Informasi Pemerintah Daerah dalam Meningkatkan Transparansi dan Akuntabilitas Pengelolaan Keuangan Pemerintah Daerah di BAPENDA Prov. KALTENG Christop Dwi Putra; Meitiana Meitiana; Nazareno Nazareno; Rengga Andika Putra Herlambang
AKSIOMA : Jurnal Sains Ekonomi dan Edukasi Vol. 3 No. 6 (2026): AKSIOMA : Jurnal Sains, Ekonomi dan Edukasi
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/aksioma.v3i6.2605

Abstract

Digital transformation in regional financial management is a strategic agenda to realize good governance in Indonesia. This study aims to analyze the implementation of the Regional Financial Information System (SIKD) and the Regional Government Information System (SIPD) in increasing transparency and accountability of financial management at the Regional Revenue Agency (BAPENDA) of Central Kalimantan Province. Using qualitative methods and a systematic literature review approach, this study analyzes various studies related to the digital transformation of regional finance in Indonesia during the period 2019-2026. The results of the analysis show that the implementation of SIKD/SIPD significantly contributes to increased transparency through access to real-time information, strengthening accountability through digital trail audits, and financial management efficiency. However, challenges such as limited human resource competencies, uneven technological infrastructure, and resistance to change remain major obstacles. This study concludes that the success of digital transformation requires synergy between technological aspects, institutional capacity, and leadership commitment to realize transparent, accountable, and sustainable regional financial management.
Co-Authors Abdul Mukti Abimanyu Tuwuh Sembhodo Achmad Syamsudin Adi Kusuma Werdana Aditya Candra L. Awat, Natanael Agustine Pariesti Andre Setiawan Ani Mahrita Aprilita Aprilita Ari Gunawan Bambang Mantikei Bryanviko, Mayrichael Carla Dita Christop Dwi Putra Cindi Norawati Sirait Danes Jaya Negara Fahmi Aulia Rakhman Ferdinand Ferdinand Flannero Flannero Gunawan Gunawan I Wayan Ruspendi Junaedi Ina Karuehni Jaldi Hindratno John Budiman Bancin Jonathan Giovanni Karuehni, Ina Kristinae, Vivy Lauren Simanjuntak Lelo Sintani Luluk Triharini Nahan, Noorjaya Nazareno Nazareno Ni Ketut Ani Riastini Poetra, Gema Borneo Prasetia, Gerry Agave Putu Maudy Purnama Anggreani Rangguni Cemerlaning Tias Rengga Andika Putra Herlambang Reni Rahmawati Revi Sunaryati Roby Sambung Tresia Kristiani Usup Riassy Christa Usup Riassy Christa Vivy Kristinae Wenny Indriastuti Yoga Manurung Yossi Maria Marintan Hutajulu Yunikewaty Yusi Landari