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All Journal Jurnal Pendidikan Ekonomi (JURKAMI) Daun: Jurnal Ilmiah Pertanian dan Kehutanan Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Inovasi Ekonomi Edunomics Journal Jurnal Manajemen Sains dan Organisasi (JMSO) Journal of Environment and Management Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Asian Journal of Community Services (AJCS) SENTRI: Jurnal Riset Ilmiah Media Bina Ilmiah Journal of Artificial Intelligence and Digital Business Jurnal Ekonomi Pembangunan, Manajemen & Bisnis, Akuntansi AKSIOMA : Jurnal Sains Ekonomi dan Edukasi Jurnal Ekonomi, Manajemen, Akuntansi Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Meitiana
Faculty Of Economics And Business, Universitas Palangka Raya, Indonesia
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Pengaruh Pembagian Kerja, Lingkungan Kerja, Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada Departemen Front Office Di The Ritz-Carlton Bali Ni Ketut Ani Riastini; I Wayan Ruspendi Junaedi; Meitiana Meitiana
Jurnal Manajemen Sains dan Organisasi Vol. 3 No. 1 (2022): Jurnal Manajemen Sains dan Organisasi
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52300/jmso.v3i1.3459

Abstract

Tujuan - Tujuan penelitian ini adalah untuk mengetahui pengaruh positif dan signifikan antara pembagian kerja, lingkungan kerja, dan disiplin kerja secara parsial maupun simultan terhadap kinerja karyawan pada departemen front office. Desain/Metodologi/Pendekatan - Sampel dalam penelitian ini berjumlah 70 orang. Teknik analisis yang digunakan yaitu uji validitas, uji reabilitas, uji asumsi klasik, analisis korelasi parsial, analisis korelasi berganda, analisis regresi linier berganda, analisis determinasi, uji t dan uji f. Temuan - Dari hasil penelitian tersebut dapat disimpulkan bahwa ada pengaruh positif dan signifikan antara pembagian kerja, lingkungan kerja dan disiplin kerja terhadap kinerja karyawan pada departemen front office di The Ritz-Carlton Bali baik secara parsial maupun simultan.
The Effect of Service Quality and Trust on Customer Loyalty Through Customer Satisfaction as an Intervening Variable Andre Setiawan; Meitiana Meitiana; Vivy Kristinae; John Budiman Bancin
Jurnal Manajemen Sains dan Organisasi Vol. 6 No. 1 (2025): Jurnal Manajemen Sains dan Organisasi
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52300/jmso.v6i1.19383

Abstract

Objective – The number of banks in Indonesia has increased competition in the banking sector. Customer loyalty is a sign that a bank has won the competition. Customer loyalty is influenced by service quality, customer trust and satisfaction. The problem of leakage and sales of customer data is a phenomenon of this research, besides that there is still a gap in the results of previous research on the variables used in this study, making researchers interested in conducting research again using these variables.Design/Methodology/Approach – The method used in this study is a quantitative method with primary data. The data collection technique in this study involves distributing questionnaires to PT Bank Kalteng customers through Google Forms. The data analysis tool used in this study is Structural Equation Modeling (SEM) using SmartPLS version 4.1.0.Findings – The results of this study show that service quality and trust have a positive and significant influence on customer satisfaction. Service quality, trust, and customer satisfaction have a positive and significant influence on customer loyalty. Service quality and trust indirectly affect customer loyalty positively through customer satisfaction as an intervening variable.Implications – This study exhibit that customer satisfaction has a greater impact than trust and service quality. Therefore, it is important for PT Bank Kalteng to maintain or improve customer satisfaction by continuing to maintain good service quality and maintaining customer trust.
Transformasi Digital Sistem Informasi Pemerintah Daerah dalam Meningkatkan Transparansi dan Akuntabilitas Pengelolaan Keuangan Pemerintah Daerah di BAPENDA Prov. KALTENG Christop Dwi Putra; Meitiana Meitiana; Nazareno Nazareno; Rengga Andika Putra Herlambang
AKSIOMA : Jurnal Sains Ekonomi dan Edukasi Vol. 3 No. 6 (2026): AKSIOMA : Jurnal Sains, Ekonomi dan Edukasi
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/aksioma.v3i6.2605

Abstract

Digital transformation in regional financial management is a strategic agenda to realize good governance in Indonesia. This study aims to analyze the implementation of the Regional Financial Information System (SIKD) and the Regional Government Information System (SIPD) in increasing transparency and accountability of financial management at the Regional Revenue Agency (BAPENDA) of Central Kalimantan Province. Using qualitative methods and a systematic literature review approach, this study analyzes various studies related to the digital transformation of regional finance in Indonesia during the period 2019-2026. The results of the analysis show that the implementation of SIKD/SIPD significantly contributes to increased transparency through access to real-time information, strengthening accountability through digital trail audits, and financial management efficiency. However, challenges such as limited human resource competencies, uneven technological infrastructure, and resistance to change remain major obstacles. This study concludes that the success of digital transformation requires synergy between technological aspects, institutional capacity, and leadership commitment to realize transparent, accountable, and sustainable regional financial management.
Peran Dinas Perdagangan dan Perindustrian Provinsi Kalimantan Tengah dalam Fasilitasi Ekspor Industri Kecil dan Menengah (IKM)melalui Kegiatan Promosi Dagang pada Trade Expo Indonesia 2025 Zahra Widya Putri; Meitiana Meitiana; Selly Aulia Margareta
AKSIOMA : Jurnal Sains Ekonomi dan Edukasi Vol. 3 No. 1 (2026): AKSIOMA : Jurnal Sains, Ekonomi dan Edukasi
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/aksioma.v3i1.2139

Abstract

This study evaluates the contribution of the Central Kalimantan Provincial Trade and Industry Office in supporting the promotion of IKM trade through the 2025 Trade Expo Indonesia (TEI). The method used is descriptive qualitative, involving interviews, observation, and document analysis. The findings indicate that Disdagperin functions as an operational organizer and technical assistant, although there are several selection stages that involve external parties. Participation in TEI 2025 has a positive impact in the form of increased product visibility, expanded global business connections, and follow-up on trade cooperation, even though the flow and process are different from previous years' TEI.
The Pengaruh Media TikTok dan Faktor Pertemanan terhadap Pengambilan Keputusan dalam Belanja Online di TikTok Shop: (Studi Mahasiswa Asrama Sukamara di Kota Palangkaraya) Irfani Irfani; Luluk Tri Harinie; Meylinda Sukmani; Meitiana Meitiana
SENTRI: Jurnal Riset Ilmiah Vol. 5 No. 2 (2026): SENTRI : Jurnal Riset Ilmiah, Februari 2026
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/sentri.v5i2.5860

Abstract

This study looks at how TikTok media and peer influence affect online buying decisions among students at the Sukamara Dormitory in Palangkaraya City. The rapid growth of digital technology and social commerce has changed social media platforms. TikTok has shifted from being purely for entertainment to offering integrated online shopping with features like short videos, live streaming, and TikTok Shop. For university students, TikTok has become a main source of product information and purchase prompts. Peer relationships play a key role in shaping buying behavior through recommendations, discussions, and social validation. This research is important because students in dormitories have many social interactions that can strengthen both digital and social influences on their purchasing choices.This study uses an explanatory research design with a quantitative approach. Data were collected through structured questionnaires given to all 96 students at Sukamara Dormitory using a census method. The analysis involved descriptive statistics, multiple linear regression analysis, and hypothesis testing with SPSS software to explore the effects of the independent variables.Based on the results of the R² test (value 0.350 = 35.0%) and the results of the study indicate that TikTok media has a significant positive influence on online purchasing decisions, and peer influence also significantly influences students' purchasing choices. In addition, TikTok media and peer influence together have a significant impact on online purchasing decisions. These findings emphasize the need to combine digital media strategies with social influence factors. This study concludes that understanding how social media platforms interact with peer dynamics is crucial for creating effective digital marketing strategies and promoting responsible online shopping habits among students.
KINERJA PENGELOLAAN ASET DAERAH: ANALISIS KESIAPAN, KAPABILITAS, DAN TANTANGAN BERBASIS MODEL PUBLIC ASSET MANAGEMENT FRAMEWORK (PAMF) PADA PEMERINTAH PROVINSI KALIMANTAN TENGAH Johni Sonder; Ferdinand Ferdinand; Sunaryo Neneng; Lelo Sintani; Usup Riassy Christa; Meitiana Meitiana; Agus Satrya Wibowo; Dicky Perwira Ompusunggu
Jurnal Pendidikan Ekonomi (JURKAMI) Vol 11, No 1 (2026): JURKAMI
Publisher : STKIP Persada Khatulistiwa Sintang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31932/jpe.v11i1.5647

Abstract

Penelitian ini bertujuan mengevaluasi kinerja pengelolaan aset Pemerintah Provinsi Kalimantan Tengah dengan menggunakan Public Asset Management Framework (PAMF) yang mencakup empat elemen utama: identifikasi aset, analisis kebutuhan, siklus hidup aset, dan pengukuran kinerja. Penelitian ini menggunakan data publik dari BPK, BPS, Kemendagri, dan PUPR yang dianalisis secara deskriptif-kualitatif melalui triangulasi dokumen, wawancara, dan instrumen penilaian. Hasil penelitian menunjukkan bahwa identifikasi aset telah dilakukan secara rutin, namun kualitas data masih rendah akibat ketidaktepatan informasi teknis, aset yang tidak ditemukan, serta ratusan bidang tanah yang belum bersertifikat. Analisis kebutuhan aset belum berbasis data utilisasi maupun kebutuhan layanan publik. Manajemen siklus hidup aset masih bersifat reaktif, ditandai dengan pemeliharaan yang tertunda dan menurunnya kondisi infrastruktur. Pengukuran kinerja merupakan aspek terlemah karena belum terdapat indikator aset yang terintegrasi dalam sistem akuntabilitas pemerintah. Secara keseluruhan, pengelolaan aset Provinsi Kalimantan Tengah masih berada pada tahap administratif dan belum berkembang menjadi manajemen aset strategis. Temuan penelitian ini memberikan dasar bagi perbaikan sistem, peningkatan kapabilitas kelembagaan, serta penguatan tata kelola aset daerah
Pengaruh Experiential Marketing Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan Pada About Something Coffee Kota Palangka Raya Rossy Irma Septiani; Meitiana Meitiana; Noorjaya Nahan; Vivy Kristinae
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 5 No. 6: September 2026
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v5i6.17726

Abstract

Persaingan usaha coffee shop di Kota Palangka Raya menuntut pengelola kafe untuk tidak hanya mengandalkan cita rasa dan harga, tetapi juga menghadirkan pengalaman berkunjung yang bernilai bagi pelanggan. Penelitian ini bertujuan mengkaji pengaruh experiential marketing terhadap loyalitas pelanggan dengan kepuasan pelanggan sebagai variabel mediasi pada About Something Coffee Kota Palangka Raya. Naskah ini menggunakan rancangan kuantitatif asosiatif dengan pendekatan survei, melibatkan 104 responden yang ditentukan berdasarkan jumlah indikator penelitian. Experiential marketing direpresentasikan oleh sense, feel, think, act, dan relate; kepuasan pelanggan direpresentasikan oleh perasaan puas, kesesuaian harapan, niat membeli ulang, dan rekomendasi; sedangkan loyalitas pelanggan dilihat dari pembelian berulang, pembelian lintas produk, rekomendasi, serta ketahanan terhadap tawaran pesaing. Hasil analisis SEM-PLS menunjukkan bahwa experiential marketing berpengaruh positif terhadap kepuasan pelanggan dan loyalitas pelanggan. Kepuasan pelanggan juga berpengaruh positif terhadap loyalitas, sekaligus memediasi hubungan experiential marketing dengan loyalitas pelanggan. Temuan ini mengindikasikan bahwa pengalaman sensorik, emosional, kognitif, perilaku, dan relasional perlu dikelola secara konsisten agar pelanggan merasa puas dan terdorong menjadi pelanggan yang loyal. Implikasi manajerial diarahkan pada perbaikan tata ruang, peningkatan kapasitas tempat duduk, pelatihan layanan, konsistensi produk, dan penguatan interaksi komunitas pelanggan.
Co-Authors Abdul Mukti Abimanyu Tuwuh Sembhodo Achmad Syamsudin Adi Kusuma Werdana Aditya Candra L. Awat, Natanael Agus Satrya Wibowo Agustine Pariesti Andre Setiawan Ani Mahrita Aprilita Aprilita Ari Gunawan Bambang Mantikei Bryanviko, Mayrichael Carla Dita Christop Dwi Putra Cindi Norawati Sirait Danes Jaya Negara Fahmi Aulia Rakhman Ferdinand Ferdinand Flannero Flannero Gema Borneo Poetra Gunawan Gunawan I Wayan Ruspendi Junaedi Ina Karuehni Irfani Irfani Jaldi Hindratno John Budiman Bancin Johni Sonder Jonathan Giovanni Karuehni, Ina Kristinae, Vivy Lauren Simanjuntak Lelo Sintani Luluk Tri Harinie Luluk Triharini Meylinda Sukmani Nahan, Noorjaya Nazareno Nazareno Ni Ketut Ani Riastini Noorjaya Nahan Prasetia, Gerry Agave Putu Maudy Purnama Anggreani Rangguni Cemerlaning Tias Rengga Andika Putra Herlambang Reni Rahmawati Revi Sunaryati Roby Sambung Rossy Irma Septiani Selly Aulia Margareta Sunaryo Neneng Tresia Kristiani Usup Riassy Christa Usup Riassy Christa Vivy Kristinae Wenny Indriastuti Yoga Manurung Yossi Maria Marintan Hutajulu Yunikewaty Yusi Landari Zahra Widya Putri