Articles
Analisis Kepuasan Pelanggan Batik Benang Bintik di Kota Palangka Raya
Wenny Indriastuti;
Meitiana;
Bambang Mantikei
Journal of Environment and Management Vol. 1 No. 3 (2020): Journal of Environment and Management
Publisher : Program Pascasarjana Universitas Palangka Raya dan (and) Ikatan Ahli Teknik Penyehatan dan Teknik Lingkungan Indonesia (IATPI)
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DOI: 10.37304/jem.v1i3.2573
This research aims to determine the level of customer satisfaction of Batik Benang Bintik in Palangka Raya. This re-search is a quantitative research with field survey techniques. The subjects of the research are 75 customers of Batik Benang Bintik in Palangka Raya with different age and backgrounds. The data were collected through interview and questionnaire instrument which is consist of 15 questions that have previously tested for its validity and reliability. The costumers’ satisfaction were analysed in term of costumer service, promotion, price and shop location in the city. We do hope this research may provide insight to business owner and local government in their effort to enhace the poten-tial market of Batik Benang Bintik, especially in Palangka Raya city.
Pengaruh disiplin dan budaya kerja terhadap kinerja ASN melalui motivasi kerja Satpol PP Provinsi Kalimantan Tengah
Yossi Maria Marintan Hutajulu;
Lelo Sintani;
Meitiana Meitiana
Journal of Environment and Management Vol. 2 No. 1 (2021): Journal of Environment and Management
Publisher : Program Pascasarjana Universitas Palangka Raya dan (and) Ikatan Ahli Teknik Penyehatan dan Teknik Lingkungan Indonesia (IATPI)
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DOI: 10.37304/jem.v2i1.2658
Penelitian ini bertujuan untuk mengukur pengaruh disiplin dan budaya kerja terhadap kinerja PNS melalui motivasi kerja Satpol PP Provinsi Kalimantan Tengah. Sebanyak 48 responden anggota Satpol PP di Provinsi Kalimantan Tengah dipilih dengan menggunakan purposive sampling. Data dikumpulkan dengan menggunakan kuesioner. Data yang diperoleh dianalisis dan hipotesis diuji menggunakan teknik analisis PLS (Partial Least Square) dengan software SmartPLS. Hasil penelitian menunjukkan bahwa pertama, Disiplin, Budaya Kerja, dan Motivasi Kerja berpengaruh langsung positif terhadap Kinerja Pegawai Negeri Sipil di Satpol PP Provinsi Kalimantan Tengah. Kedua, budaya kerja, disiplin berpengaruh langsung positif terhadap motivasi kerja pada Satpol PP Provinsi Kalimantan Tengah. Ketiga, budaya kerja tidak berpengaruh langsung terhadap kinerja pegawai melalui motivasi kerja pada Satpol PP Provinsi Kalimantan Tengah.
Pengaruh Kompetensi dan Gaya Kepemimpinan Transformasional Terhadap Kinerja Pegawai Dengan Motivasi Sebagai Variabel Intervening Pada Kantor Inspektorat Kabupaten Katingan
Agustine Pariesti;
Usup Riassy Christa;
Meitiana
Journal of Environment and Management Vol. 3 No. 1 (2022): Journal of Environment and Management
Publisher : Program Pascasarjana Universitas Palangka Raya dan (and) Ikatan Ahli Teknik Penyehatan dan Teknik Lingkungan Indonesia (IATPI)
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DOI: 10.37304/jem.v3i1.4284
Penelitian ini bertujuan untuk menganalisis pengaruh kompetensi dan gaya kepemimpinan transformasional terhadap kinerja pegawai melalui motivasi pada Kantor Inspektorat Kabupaten Katingan. Metode yang digunakan pada penelitian ini adalah eksplanasi (research explanatory). Sampel penelitian ini berjumlah 54 orang. Data dianalisis menggunakan analisis deskriptif dan analisis statistik inferensial model Structural Equation Modeling (SEM) dengan menggunakan pendekatan partial least square (SEM-PLS). Hasil penelitian menyimpulkan bahwa kompetensi secara langsung tidak berpengaruh terhadap kinerja, namun dengan melalui motivasi kompetensi berpengaruh terhadap kinerja dalam hubungan ini motivasi merupakan variabel mediasi penuh (full mediator) Gaya kepemimpinan transformasional berpengaruh signifikan terhadap kinerja pegawai baik secara langsung maupun melalui motivasi. Variabel motivasi dalam hubungan ini merupakan variable mediasi parsial (partial mediator).
Pengaruh profesionalisme kerja dan kinerja pegawai melalui kualitas pelayanan terhadap kepuasan pengguna layanan Unit Layanan Terpadu Lembaga Penjaminan Mutu Pendidikan Kalimantan Tengah
Rangguni Cemerlaning Tias;
Meitiana Meitiana;
Tresia Kristiani
Journal of Environment and Management Vol. 2 No. 3 (2021): Journal of Environment and Management
Publisher : Program Pascasarjana Universitas Palangka Raya dan (and) Ikatan Ahli Teknik Penyehatan dan Teknik Lingkungan Indonesia (IATPI)
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DOI: 10.37304/jem.v2i3.4388
Penelitian ini bertujuan untuk memberikan bukti empiris tentang pengaruh langsung profesionalisme, kinerja pegawai, kualitas pelayanan terhadap kepuasan pengguna jasa pada unit pelayanan terpadu Lembaga Penjaminan Mutu Pendidikan Kalimantan Tengah (ULT LPMP Kalimantan Tengah). Alat analisis cerdas PLS digunakan untuk menilai persepsi 87 responden dari data pengunjung LPMP ULT tahun 2019. Hasil penelitian menunjukkan bahwa, pertama, profesionalisme kerja, kinerja karyawan, dan kualitas layanan berpengaruh positif langsung terhadap kepuasan pengguna layanan. Kedua, profesionalisme kerja dan kinerja pegawai berpengaruh positif langsung terhadap kualitas pelayanan, namun profesionalisme kerja tidak berpengaruh langsung terhadap kepuasan pengguna jasa melalui kualitas pelayanan. Terakhir, kinerja karyawan berpengaruh positif langsung terhadap kepuasan pengguna jasa melalui kualitas layanan.
Efektivitas Hybrid Method (Metode TMa dan IK) pada Pembelajaran Daring untuk Mata Kuliah Statistik
Ani Mahrita;
Fahmi Aulia Rakhman;
Meitiana Meitiana
Edunomics Journal Vol. 2 No. 2 (2021): Edunomics Journal
Publisher : FKIP, Universitas Palangka Raya
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DOI: 10.37304/ej.v2i2.4128
The purpose of this study was to determine the effectiveness of the hybrid learning method (hybrid method) in economic and business statistics courses. The research method uses a mixed method between a quantitative approach and a qualitative approach using primary data. The data were tested using one of the different test analyzes, namely the Paired-Samples T Test. The findings indicate that an effective hybrid method is used for classes of economic statistics and business. Students prefer to use the IK method combined with the TMa (virtual face) method because they can understand the material quickly and the method is very similar to conventional methods. The theoretical implication of this research is that the hybrid method is better used for online learning methods than the IK method. Meanwhile, the practical implication in this study is that teachers can use the hybrid method for mathematics-based and calculation-based courses because the results of the study show that computation-based statistics courses can be effectively implemented using the hybrid method.
Do e-services and promotion affect customer loyalty?
Meitiana Meitiana;
Abimanyu Tuwuh Sembhodo
Jurnal Inovasi Ekonomi Vol. 7 No. 01 (2022): April
Publisher : Center for Economics, Business and Entrepreneurship Development Faculty of Economics and Business, Universitas Muhammadiyah Malang
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DOI: 10.22219/jiko.v7i01.19920
This study aims to determine the effect of the quality of electronic services and sales promotion on customer satisfaction and loyalty, either directly or indirectly, where customer satisfaction is an intervening variable. This research is explanatory research with 96 respondents. Determination of the sample using non-probability sampling technique and applying structural equation modeling for analysis. The results of the study show that the quality of electronic services has a positive and significant effect on customer satisfaction; electronic services have no significant impact on loyalty; sales promotion has a positive and significant impact on customer satisfaction; sales promotion has a negative and significant effect on customer loyalty; customer satisfaction has a positive and significant impact on customer loyalty; the quality of electronic services has a positive and significant impact on customer loyalty through customer satisfaction. Sales promotion has a positive and significant effect on customer loyalty through customer satisfaction.
The effect of organizational culture and leadership style on job satisfaction and tutor performance
Carla Dita;
Usup Riassy Christa;
Meitiana Meitiana
Jurnal Inovasi Ekonomi Vol. 7 No. 02 (2022): August (Special issue on Human Resources)
Publisher : Center for Economics, Business and Entrepreneurship Development Faculty of Economics and Business, Universitas Muhammadiyah Malang
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DOI: 10.22219/jiko.v7i02.22528
This study aims to determine: 1) the effect of organizational culture on tutor performance; 2) The influence of leadership style on tutor performance; 3) the influence of organizational culture on job satisfaction; 4) the influence of leadership style on job satisfaction; 5) the effect of job satisfaction on performance tutor at Center for Community Learning Activities (PKBM) Luthfillah and Tilung Raya. This study uses a quantitative approach, and questionnaires carry out data collection techniques. The sampling technique used was saturated sampling, which amounted to 33 respondents. Respondents in this study were all PKBM tutors, Luthfillah and Tilung Raya. The data analysis method in hypothesis testing uses Partial Least Square (PLS). The results of this study indicate that organizational culture and leadership style affect job satisfaction. On the other hand, Organizational Culture has no significant effect on tutor performance. Furthermore, job satisfaction influences tutor performance.
Pengaruh lingkungan kerja dan motivasi terhadap kinerja melalui kepuasan kerja pegawai pada BPSDM Provinsi Kalimantan Tengah
Flannero Flannero;
Ferdinand Ferdinand;
Meitiana Meitiana
Journal of Environment and Management Vol. 3 No. 3 (2022): Journal of Environment and Management
Publisher : Program Pascasarjana Universitas Palangka Raya dan (and) Ikatan Ahli Teknik Penyehatan dan Teknik Lingkungan Indonesia (IATPI)
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DOI: 10.37304/jem.v3i3.7633
Penelitian ini bertujuan untuk mengukur pengaruh lingkungan kerja dan motivasi terhadap kinerja melalui kepuasan kerja pegawai pada BPSDM Provinsi Kalimantan Tengah. Jumlah sampel pada penelitian adalah 84 orang yang merupakan seluruh pegawai di BPSDM Provinsi Kalimantan Tengah. Data dianalisis menggunakan analisis deskriptif dan analisis statistik inferensial model Structural Equation Modeling (SEM) dengan menggunakan pendekatan Partial Least Square (SEM-PLS). Hasil penelitian menyimpulkan bahwa lingkungan kerja secara langsung tidak berpengaruh terhadap kinerja, namun dengan melalui kepuasan kerja dapat berpengaruh terhadap kinerja. Dalam hubungan ini kepuasan kerja merupakan variabel mediasi penuh (full mediation). Motivasi berpengaruh signifikan terhadap kinerja baik secara langsung maupun melalui kepuasan kerja. variabel kepuasan kerja dalam hubungan ini merupakan variabel mediasi parsial (partial mediation). Dengan meningkatkan motivasi kerja dan membuat lingkungan kerja yang nyaman dan kondusif untuk peningkatan kepuasan kerja pegawai, maka pegawai akan merasa puas dalam bekerja dan menjalankan tugas, hal inilah yang diharapkan menjadi peningkatan terhadap kinerja kearah yang lebih optimal.
PENGARUH LINGKUNGAN KERJA DAN KOMUNIKASI TERHADAP KINERJA MELALUI MOTIVASI KERJA GURU SMP NEGERI NANGA BULIK, DI KOTA PALANGKA RAYA
Lauren Simanjuntak;
Yunikewaty Yunikewaty;
Meitiana Meitiana;
Roby Sambung
Media Bina Ilmiah Vol. 16 No. 12: Juli 2022
Publisher : LPSDI Bina Patria
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This research is in the field of HR management, regarding the influence of the work environment and communication on performance through the work motivation of teachers at SMP Negeri Nanga Bulik, Palangka Raya City. The cooperation of all parties is needed to maximize the performance of each work unit in supporting the implementation of programs and activities for the teachers of SMP Negeri Nanga Bulik. In addition to the cooperation of all parties, it also needs to be balanced with the availability of adequate human resources both in terms of education and the competence and professionalism of each teacher. Quantitative research with the number of respondents 89 teachers and analyzed by PLS. The results of the study prove that the effort to achieve the performance of State Junior High School teachers in Nanga Bulik can also be influenced by various factors, including work environment, communication, and motivation. The results showed that the work environment had no significant effect on performance, but motivation did. On the other hand, communication affects performance, either directly or through work motivation. The implications of the research for school leaders by building strong working relationships with teachers by increasing motivation and providing a comfortable work environment to increase comfort and concentration at work so that performance results will be better and support achievement
PENGARUH KUALITAS PEELAYANAN TERHADAP NIAT BELI ULANG MELALUI KEPUASAN PADA SWALAYAN KPD DI PALANGKA RAYA
Ari Gunawan;
Yunikewaty Yunikewaty;
Meitiana Meitiana
Media Bina Ilmiah Vol. 17 No. 6: Januari 2023
Publisher : LPSDI Bina Patria
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DOI: 10.33578/mbi.v17i6.243
Research in the field of marketing with the aim of this study is to measure and analyze the effect of service quality on repurchase intentions at KPD Swalayan Palangka Raya. Measuring and analyzing the effect of satisfaction on repurchase intention at KPD Swalayan Palangka Raya. Measuring and analyzing the effect of Service Quality on Satisfaction at KPD Swalayan Palangka Raya. Measuring and analyzing the effect of service quality on repurchase intention through satisfaction at KPD Swalayan Palangka Raya. The population in this study are consumers who shop at KPD Supermarkets in the City of Palangka Raya as many as 200 respondents. KPD Supermarket research location in Palangka Raya City. Primary and secondary data sources, data collection methods used observation, and distribution of questionnaires. The analytical tool used in this study is Smart-PLS Version 3.0. The results of this study indicate that service quality has a positive and significant effect on repurchase intentions. Consumer satisfaction has a positive and significant effect on repurchase intention. Service quality has a positive and significant effect on satisfaction. Service Quality on Repurchase Intentions through satisfaction has a positive and significant effect.