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All Journal Daun: Jurnal Ilmiah Pertanian dan Kehutanan Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Inovasi Ekonomi Edunomics Journal Journal of Environment and Management Studi Ilmu Manajemen dan Organisasi Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Asian Journal of Community Services (AJCS) Media Bina Ilmiah Journal of Artificial Intelligence and Digital Business Jurnal Ekonomi Pembangunan, Manajemen & Bisnis, Akuntansi Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Meitiana
Faculty Of Economics And Business, Universitas Palangka Raya, Indonesia
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Social Sciences Other

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Pengaruh Budaya, Persepsi, dan Kepercayaan Terhadap Keputusan Pembelian Obat Tradisional di UKM Pasar Kahayan Kota Palangka Raya Jaldi Hindratno; Meitiana Meitiana; Yoga Manurung
JEMBA : Jurnal Ekonomi Pembangunan, Manajemen dan bisnis, Akuntansi Vol. 1 No. 1 (2021): JEMBA : Jurnal Ekonomi Pembangunan, Manajemen dan Bisnis, Akuntansi
Publisher : Fakultas Ekonomi Dan Bisnis Universitas Palangka Raya (UPR)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (488.782 KB) | DOI: 10.52300/jemba.v1i1.2487

Abstract

This study aims to determine whether there is an influence of culture, perceptions, and trust on purchasing decisions either partially or simultaneously (jointly). The research method used in this research is a descriptive-quantitative approach. The population in this study includes all consumers or customers who have purchased traditional medicinal products located on Jl.Tjilik Riwut KM.1, Kahayan Palangka Raya market, whose numbers are not yet known. The sampling technique in this study used a non-probability sampling technique with a type of accidental sampling of 80 respondents. The data collection technique used a questionnaire. The collected data were analyzed and processed with the Statistical Package for the Social Sciences (SPSS) version 24.0. The results showed that there was a significant and positive influence of culture, perceptions, and trust either partially or simultaneously on purchasing decisions for traditional medicines in the UKM Kahayan market, Palangka Raya. The suggestion given by the author in this study is that shop owners are expected to continue working in processing traditional medicine in order to increase the trust that traditional medicine is proven to heal. The government should carry out scientific testing to find out what content is in the drug, so that the BPOM and MUI labels are immediately given so that it is known to the wider community that these traditional medicines are suitable for consumption. For further researchers, they should use or add other variables such as social factors, psychological factors, and others so that they can more influence the results of purchasing decisions
Entrepreneurship Assistance to SMEs and Batik Centers National PKM Activities in Giriloyo Batik Village, in the Special Region of Yogyakarta, Indonesia Meitiana; Roby Sambung; Vivy Kristinae
Asian Journal of Community Services Vol. 2 No. 9 (2023): September 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ajcs.v2i9.6251

Abstract

The importance of Entrepreneurship Assistance activities in Small and Medium Industries (IKM) and Batik Centers in National Community Service Activities (PKM) in Giriloyo Batik Village, Yogyakarta Special Region, Indonesia. The Batik industry in Indonesia has a rich history and an important role in the country's culture and economy. Entrepreneurship mentoring is a concept that offers guidance, training and support to entrepreneurs to develop their business. This report details mentoring methods, the positive impacts that have been seen, and the resulting benefits, including increased product quality, income, job creation, and development of local cultural identity. References from the literature help provide a solid foundation in understanding the concepts underlying these activities and their impact on local communities and creative industries. In conclusion, entrepreneurial assistance activities in Giriloyo Batik Village are an important step in supporting the growth of the batik industry and the welfare of the local community, and can be an inspiration for similar communities throughout Indonesia.
Pendapatan Rumah Tangga Karyawan Perkebunan Kelapa Sawit PT Uni Primacom Desa Barunang Miri Kotawaringin Timur: Household Income of Oil Palm Plantation Employees PT Uni Primacom Barunang Miri Village Kotawaringin Timur Revi Sunaryati; Abdul Mukti; Meitiana Meitiana; Reni Rahmawati
Daun: Jurnal Ilmiah Pertanian dan Kehutanan Vol. 10 No. 2 (2023): Daun: Jurnal Ilmiah Pertanian dan Kehutanan
Publisher : ​Institute for Researches and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/daun.v10i2.5886

Abstract

Penelitian ini bertujuan untuk 1). Mengestimasi Pendapatan Rumah Tangga Karyawan Perusahaan PT Uni Primacom. 2). Mengetahui Besaran Tingkat Kesejahteraan Rumah Tangga Karyawan PT Uni Primacom. Penelitian lapangan dilaksanakan di Perusahaan Perkebunan PT Uni Primacom pada bulan Februari hingga April 2022. Penentuan jumlah sampel yang digunakan dalam penelitian ini berdasarkan metode Slovin sebagai alat ukut untuk menghitung ukuran sampel sehingga diperoleh jumlah responden sebesar 40 responden. Dalam rata-ratanya, setiap karyawan panen setiap bulannya bisa mendapatkan pendapatan hingga mencapai lebih dari 5,8 juta yang sudah termasuk tunjangan jaminan kesehatan serta jaminan sosial dan pendidikan anak. Dan jika dijumlahkan dengan pendapatan non Gaji tetap maka dalam satu keluarga bisa mendapatkan lebih dari 6,8 juta tergantung dari pekerjaan tambahan di keluarga. Hasil penelitian ini menunjukkan bahwa Tingkat Kesejahteraan rumah tangga karyawan panen di Perusahaan kelapa sawit PT Uni Primacom dari 40 responden yaitu sebanyak 40 orang atau seluruh karyawan panen masuk ke dalam kategori sejahtera dengan persentase 100%. Hal ini menunjukkan bahwa tingkat kesejahteraan rumah tangga karyawan pemanen sangat tinggi. Dalam hasil tingkat berdasarkan Sajogyo didapati 3 responden masuk kategori Cukup dan 37 responden dalam kategori Hidup Layak.
The antecedent effect of the service quality dimension on customer satisfaction on word of mouth (Study on Perumdam Maruang Duhung) Bryanviko, Mayrichael; Meitiana, Meitiana; Kristinae, Vivy; Karuehni, Ina
JEMBA: Jurnal Ekonomi Pembangunan, Manajemen & Bisnis, Akuntansi Vol. 5 No. 1 (2025): JEMBA : Jurnal Ekonomi Pembangunan, Manajemen dan Bisnis, Akuntansi
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Palangka Raya (UPR)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52300/jemba.v5i1.19955

Abstract

This study aims to analyze how much the antecedent of the service quality dimension on customer satisfaction affects word of mouth. This research was conducted on Perumdam customers domiciled in Kuala Kurun, with a sample of 80 respondents determined through predetermined criteria. Data collection was carried out by sharing questionnaires through Google forms. This study uses the analysis of the Partial Least Squares (PLS) model to evaluate the relationship between variables. The results show that the variables of assurance, reliability, and empathy have a significant effect on customer satisfaction. Meanwhile, the variables of tangibles and responsiveness did not have a significant effect on satisfaction. For the customer satisfaction variable, it has a significant influence on word of mouth. This study highlights the important role of the service quality dimension on customer satisfaction so that it has an impact on providing positive comments.
The Influence of Antecedent Dimensions of Service Quality on Customer Satisfaction Towards Customer Loyalty Bryanviko, Mayrichael; Meitiana, Meitiana; Kristinae, Vivy; Karuehni, Ina
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 1 (2025): Februari - April
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i1.421

Abstract

The purpose of this study was to determine the effect of antecedent dimensions of service quality on customer satisfaction towards customer loyalty at Perumdam Maruang Duhung. The population in this study were customers of Perumdam Maruang Duhung. The sample determination was carried out by multiplying the number of indicators by 5 and obtaining a sample of 80 respondents. The method of data collection was through surveys and distributing questionnaires to consumers as respondents for 1 week. The data analysis technique used was Structural Equation Modeling (SEM) Analysis with Partial Least Square (PLS). The results showed that the variables of Physical Evidence, Responsiveness, Assurance, Reliability, and Empathy had a positive and significant effect on Customer Satisfaction. Customer Satisfaction had a positive and significant effect on customer loyalty.
Influence of Quality, Service, Atmosphere on Satisfaction via Buying Interest – Season Coffee Prasetia, Gerry Agave; Meitiana, Meitiana; Kristinae, Vivy; Nahan, Noorjaya
Studi Ilmu Manajemen dan Organisasi Vol. 6 No. 2 (2025): Juli
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v6i2.4670

Abstract

Purpose: This study aimed to examine the influence of product quality, service quality, and store atmosphere on customer satisfaction, with purchase intention as a mediating variable at Season Coffee in Kasongan. This study is motivated by the increasing competition in the coffee shop industry, where customer satisfaction is shaped by the quality of products, service delivery, and store ambiance. Methodology/Approach: A quantitative approach with an associative method was used. Data were collected using questionnaires distributed to 100 active customers of Season Coffee. Structural Equation Modeling (SEM) using Partial Least Squares (PLS) with SmartPLS 3.0 was used for data analysis. Results/Findings: The findings indicate that product quality, service quality, and store atmosphere each have a positive and significant effect on purchase intention. Moreover, purchase intention significantly influenced customer satisfaction and mediated the relationship between the three independent variables and customer satisfaction. Conclusions: The results suggest that enhancing product quality, improving service performance, and optimizing store ambiance can effectively increase customers’ purchase intentions, which, in turn, improves overall customer satisfaction. Therefore, coffee shop businesses should focus on these key elements to strengthen customer loyalty and competitive advantage. Limitations: This study is limited to a specific demographic in Kasongan and may not fully represent the broader customer base of the Seasons Coffee. Contribution: This study contributes to the development of consumer behavior models in Indonesia’s coffee shop industry and provides empirical support for the mediating role of purchase intention between service attributes and customer satisfaction.
PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PASIEN DENGAN MEDIASI KEPUASAN PASIEN RUMAH SAKIT UMUM DAERAH MAS AMSYAR KASONGAN Aditya Candra L. Awat, Natanael; Meitiana, Meitiana; Kristinae, Vivy; Giovanni, Jonathan
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 4 No. 10 (2025)
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v4i10.3532

Abstract

This study aims to analyze the effect of service quality on patient loyalty with mediation of patient satisfaction at Mas Amsyar Kasongan Regional General Hospital. This study used a quantitative design with a survey method of 96 patients selected by purposive sampling using the Lameshow formula. The questionnaire was distributed online and analyzed with Structural Equation Modeling (SEM) 4.0 to test the relationship between research variables. The results show that service quality influences patient satisfaction at Mas Amsyar Kasongan Regional General Hospital. Service quality influences patient satisfaction at Mas Amsyar Kasongan Regional General Hospital. Patient loyalty influences patient satisfaction at Mas Amsyar Kasongan Regional General Hospital. Patient satisfaction mediates the effect of service quality on patient loyalty at Mas Amsyar Kasongan Regional General Hospital.
Pengaruh Visual Konten Influencer Terhadap Minat Beli Ulang Melalui Keputusan Pembelian Cindi Norawati Sirait; Meitiana Meitiana; Vivy Kristinae; Aprilita Aprilita
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 5 No. 3 (2025): November : Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jaemb.v5i3.8305

Abstract

This study analyzes the influence of influencer visual content on repurchase intention mediated by purchase decisions. A quantitative method was used, with data collected through online questionnaires and analyzed using SmartPLS 4.0. The results indicate that influencer visual content has a significant effect on repurchase intention through purchase decisions. This conclusion highlights the importance of visual content in influencing purchase decisions and increasing followers’ repurchase intention.
Pengaruh Kualitas Produk dan Marketing Mix Terhadap Keputusan Pembelian Baju Second Impor (Thrift) pada Missmi Shop di Kota Palangka Raya Adi Kusuma Werdana; Meitiana Meitiana; Gema Borneo Poetra; Ina Karuehni
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 5 No. 3 (2025): November : Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jaemb.v5i3.8679

Abstract

This study examines the influence of product quality and marketing mix on purchasing decisions. Quantitative methods are used with data collection techniques through distributing questionnaires using Google Forms. Data analysis techniques use SPSS. The results of the study indicate that 1. Product Quality (X1) is proven to have a positive and significant influence on Purchasing Decisions (Y). 2. Marketing Mix (X2) also has a positive and significant influence on Purchasing Decisions (Y). 3. Simultaneously, Product Quality (X1) and Marketing Mix (X2) have a significant influence on Purchasing Decisions (Y).
Kecenderungan Konsumen Kosmetik Di Kota Palangka Raya Untuk Beralih Dari Produk Konvensional Ke Produk Hijau Putu Maudy Purnama Anggreani; Meitiana Meitiana; Achmad Syamsudin
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 6 No. 5 (2025): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v6i5.9498

Abstract

Penelitian ini bertujuan untuk menganalisis faktor-faktor yang memengaruhi niat beralih konsumen dari produk kosmetik konvensional ke produk kosmetik hijau di Kota Palangka Raya. Variabel yang diteliti meliputi ketidakpuasan, kualitas rendah, dan daya tarik alternatif terhadap niat beralih konsumen, dengan biaya peralihan sebagai variabel moderasi. Hasil penelitian menunjukkan bahwa ketidakpuasan, kualitas rendah, dan daya tarik alternatif berpengaruh positif dan signifikan terhadap niat beralih konsumen. Selain itu, biaya peralihan terbukti dapat memoderasi hubungan antara ketidakpuasan dan daya tarik alternatif terhadap niat beralih, namun tidak memoderasi hubungan antara kualitas rendah dan niat beralih konsumen. Temuan ini mengindikasikan bahwa meskipun biaya peralihan dapat menjadi faktor penghambat, konsumen tetap menunjukkan kecenderungan untuk beralih ke produk kosmetik hijau yang dinilai lebih menarik dan berkualitas dibandingkan produk konvensional.
Co-Authors Abdul Mukti Abimanyu Tuwuh Sembhodo Achmad Syamsudin Adi Kusuma Werdana Aditya Candra L. Awat, Natanael Agustine Pariesti Ani Mahrita Aprilita Aprilita Ari Gunawan Bambang Mantikei Bryanviko, Mayrichael Carla Dita Cindi Norawati Sirait Danes Jaya Negara Fahmi Aulia Rakhman Ferdinand Ferdinand Flannero Flannero Gema Borneo Poetra Gunawan Gunawan Ina Karuehni Jaldi Hindratno Jonathan Giovanni Karuehni, Ina Kristinae, Vivy Lauren Simanjuntak Lelo Sintani Luluk Triharini Nahan, Noorjaya Prasetia, Gerry Agave Putu Maudy Purnama Anggreani Rangguni Cemerlaning Tias Reni Rahmawati Revi Sunaryati Roby Sambung Tresia Kristiani Usup Riassy Christa Usup Riassy Christa Vivy Kristinae Wenny Indriastuti Yoga Manurung Yossi Maria Marintan Hutajulu Yunikewaty