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Pelatihan Editing Video Komisi Senior GKI Pondok Tjandra Indah Sidoarjo: Berdamai dengan Teknologi Siswo Martono; Hardman Budiardjo; Sulistiowati, Sutikno; Martinus Sony Erstiawan
Ekobis Abdimas Vol 6 No 1 (2025): Juni 2025
Publisher : Fakultas Ekonomi, Universitas PGRI Adi Buana Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36456/ekobisabdimas.5.1.10432

Abstract

The rapid development of digital technology has created a significant digital divide among the elderly, including the senior members of GKI Pondok Tjandra Indah Sidoarjo, who feel left behind and dependent on the younger generation for digital activities. Despite this, they are highly motivated to be independent in expressing themselves through social media. To address this issue, GKI PTI Sidoarjo initiated a video editing training program using the CapCut application. The purpose of this activity is to empower senior congregants with a basic understanding of video editing that is easily accessible, thus increasing their confidence and digital independence. The expected benefits of the activity are to reduce dependence on others, encourage positive self-expression through social media, and realize the concept of “Making Peace with Technology” for senior congregations. The training was held for two days using the direct instruction method, which includes the stages of preparation (needs identification, basic skills analysis, material preparation, promotion), implementation (basic introduction to hands-on practice), and evaluation (pre-test and post-test). The results of the activity showed significant improvement in the technical skills of using CapCut (cropping, adding text/music, creating simple videos) and positive changes in participants' attitudes and confidence towards technology. The majority of participants (100%) realized the positive benefits of technology and more than half felt more independent. Conclusions show that the training was highly effective in bridging the digital divide and increasing self-reliance, although the limited duration and varying abilities of participants require follow-up such as self-paced modules and learning communities.
Service Quality and Customer Loyalty: The Mediating Role of Customer Satisfaction in Cafe’s Sulistiowati; Supriyanto, Antok; Erstiawan, Martinus Sony; Soebijono, Tony; Angesti, Dyan
GREENOMIKA Vol. 7 No. 1 (2025): GREENOMIKA
Publisher : Universitas Nahdlatul Ulama Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55732/unu.gnk.2025.07.1.4

Abstract

This study examines the effect of service quality on customer satisfaction and loyalty in the cafe industry in Surabaya, with a focus on the mediating role of customer satisfaction. In this increasingly competitive industry, cafe managers must pay attention to service quality to maintain loyal customers. Based on the Servqual conceptual model which includes the dimensions of tangibles, reliability, responsiveness, assurance, and empathy, this study aims to influence service quality on customer loyalty as a mediating variable and identify the most significant Servqual dimensions. Using quantitative methods with Structural Equation Modeling (SEM-PLS) analysis, data was collected through questionnaires distributed to 120 cafe visitors. The results showed that the dimensions of tangibles, reliability, assurance, and empathy had a positive and significant effect on customer satisfaction, while responsiveness showed no significant effect. In addition, customer satisfaction is proven to have a strong influence on customer loyalty. The conclusion of this study is that cafe managers need to focus on improving service quality that can create customer satisfaction, so that it can influence customer loyalty and support the sustainability of the cafe business.
Dimensi Service Quality Yang Mempengaruhi Customer Statisfacton Pada Perguruan Tinggi Erstiawan, Martinus Sony
JURNAL ADMINISTRASI & MANAJEMEN Vol 15, No 2 (2025): Jurnal Administrasi dan Manajemen
Publisher : Universitas Respati Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52643/jam.v15i2.4816

Abstract

Fenomena layanan kepada calon pelanggan mutlak dilakukan oleh personal yang mumpuni dalam mengurai dan menjelaskan produk yang dimiliki secara terstruktur, termasuk fasilitas, proses pembelajaran, beban biaya setiap semester, selain itu penampilan, kecekatan dalam mengurai jawaban yang ditanyakan kepada petugas penerimaan mahasiswa baru menjadi utama. Tujuan penelitian ini menguji dimensi service quality yang terdiri dari tampilan fisik (tangible), kehandalan (reliability), daya tanggap (responsiveness), jaminan (assurance), empati (empathy) terhadap customer satisfaction kepada calon mahasiswa atau mahasiswa aktif semester pertama. Metode yang digunakan menggunakan metode kuantitatif dengan dengan tahapan mulai dari model, penentuan hipotesis, penentuan variabel service quality dan customer satisfaction, uji validitas dan reliabilitas, analisis deskriptif, uji asumsi, dan analisis pengaruh dengan menggunakan metode Kendall’s Tau yang digunakan mengukur tingkat hubungan antar dua variabel ordinal. Hasil yang diperoleh rata-rata dimensi tampilan fisik sebesar 4,364, dehandalan 4,256, daya tanggap 4,221, jaminan 4,256, empati, 4,318 dan customer satisfaction 4,178. Sedangkan untuk analisis pengaruh diperoleh dimensi service quality berpengaruh positif terhadap customer satisfaction calon mahasiswa atau mahasiswa aktif semester awal pada pendidikan tinggi artinya setiap peningkatan tampilan fisik akan meningkatkan customer satisfaction sebesar 63,8% tampilan fisik, kehandalan 70,7%, daya tanggap 55,6%, jaminan 75,8%, dan empati 71,9%. Hasil penelitian ini dapat dikembangkan dikemudian hari dengan menguji service quality perguruan tinggi terhadap loyalitas mahasiswa.
Kontenmu Cerminan Dirimu: Bijak di Dunia Digital Bagi Gen-Z di Lingkungan Yayasan Louisa Soebijono, Tony; Erstiawan, Martinus Sony; Binawati, Lilis; Oktaviani, Oktaviani
Jurnal Ragam Pengabdian Vol. 2 No. 2 (2025): Agustus
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/tta1n864

Abstract

The Current digital era posse great challenges for generation Z in using social media wisely, where the rise of hoaxes, misinformation and unetical digital behavior are serious problem. The low level of digital literacy among students, especially within the Louisa Foundaton, demands an educational intervention to create awareness that digital content is a reflection of one's identity and character. This service activity aims to improve digital literacy, evelop the ability to identify hoax information, foster awareness of digital ethics, develop critical thinking skills and form a positive and responsibble digital culture. The implementation method is carried out through three stages, namely preparation with group discussions and educational games and evaluation of activities. The acitvity was held for two days on June 6-7, 2025 at Wisma Kartini Pacet, Mojokerto invilving 50 participants form junior high to high school levels. The results of the activity showed the achievement of 100% participation target, a significant increase in understanding of digital literacy, and the formation of digital ethics awareness through the concept of self reflection content. This activity succeeded in achieving the goal of forming a digital generation that is smart, wise and responsible on interacting in cyberspace.          
Analisis Tantangan dan Respon Pemangku Kepentingan terhadap Implementasi Sistem Coretax di Indonesia : Analisis Content Media Martinus Sony Erstiawan
GEMILANG: Jurnal Manajemen dan Akuntansi Vol. 5 No. 2 (2025): : Jurnal Manajemen dan Akuntansi
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/gemilang.v5i2.1969

Abstract

The launch of the Coretax system by the Directorate General of Taxes (DGT) represents a significant step in Indonesia's tax modernization, aiming to streamline administration and boost efficiency. However, its initial implementation faced severe technical issues, leading to substantial disruptions. This study analyzes the challenges encountered, evaluates stakeholder responses (government, businesses, consultants), identifies the causes of technical failures, and assesses the impact on business operations, tax revenue, and compliance. Using qualitative content analysis, 66 news summaries from Indonesian online media between November 2024 and March 2025 were examined. Findings indicate that widespread technical issues, such as errors and access difficulties, significantly burdened users and generated complaints. The government’s response was mainly reactive, offering penalty removals and commitments for system improvements. Issues also extended to governance, external oversight by institutions like DPR and KPK, and concerns over fiscal implications. The study identifies key factors contributing to the challenges, including inadequate system readiness, poor socialization, and lack of thorough pre-implementation testing. It underscores the complexity of large-scale public sector digitalization in Indonesia, calling for urgent improvements in planning, testing, governance, and stakeholder involvement for the successful implementation of Coretax and future digital initiatives.
AI untuk Siswa : Pendekatan Experimental Learning dalam Pengenalan Artificial Intelligence di Tingkat SMA Sagirani, Tri; Effendi, Pradita Maulidya; Erstiawan, Martinus Sony; Eko Wulandari, Sri Hariani; Rahmawati, Endra
Jurnal Pengabdian Masyarakat (ABDIRA) Vol 5, No 3 (2025): Abdira, Juli
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdira.v5i3.846

Abstract

The rapid advancement of Artificial Intelligence (AI) has significantly impacted the education sector, highlighting the urgent need to equip high school students with relevant digital literacy skills. However, many students still lack fundamental understanding of AI technologies. This community service initiative aimed to introduce AI concepts and applications through an interactive experiential learning approach. The training was held across three cities—Mojokerto, Sidoarjo, and Surabaya—reaching 546 students and 25 teachers. Participants were introduced to popular AI tools such as ChatGPT, Ideogram.ai, Pixverse, Remaker.ai, Kling.ai, and Suno.com, and were tasked to produce 60-second creative content using those tools. Evaluation results showed improved understanding and high enthusiasm, with average satisfaction scores above 4.38 on a 5-point scale. Furthermore, many students expressed interest in developing their own AI-based projects after the session. In conclusion, this training effectively addressed the AI literacy gap among high school students and fostered critical and creative thinking skills essential for thriving in the digital era
Pelatihan Tools AI bagi Siswa SMK sebagai Upaya Peningkatan Kompetensi Digital dan Kesiapan Kerja Tri Sagirani; Darwin Yuwono Riyanto; Mochammad Arifin; Yosef Richo Adrianto; Pradita Maulidya Effendi; Martinus Sony Erstiawan
Karya Nyata : Jurnal Pengabdian kepada Masyarakat Vol. 2 No. 3 (2025): September : Karya Nyata : Jurnal Pengabdian kepada Masyarakat
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/karyanyata.v2i3.2069

Abstract

The digital competency gap between vocational school graduates and the rapidly evolving demands of modern industry has become a pressing issue in today’s workforce. One of the main challenges lies in the limited digital literacy and insufficient practical skills of students, particularly in applying Artificial Intelligence (AI) tools to support productivity and creativity. This situation hinders the readiness of graduates to compete in an AI-driven labor market, where innovation and technological adaptability are essential. To address this challenge, a training program was designed for vocational high school students at Darma Siswa Sidoarjo with the primary objective of enhancing both their conceptual understanding and practical competencies in the utilization of AI technologies. The program adopted the Participatory Action Research (PAR) method, emphasizing collaboration and active engagement between trainers and students. It was conducted through a series of interactive workshops that combined theoretical introductions with hands-on practice. Students were guided to explore AI-based platforms such as Ideogram for visual creativity, PixVerse for multimedia production, and Suno for AI-generated music. To evaluate the effectiveness of the program, pre-test and post-test instruments were used, focusing on the dimensions of knowledge, technical skills, and student confidence in using AI tools. The findings revealed that students initially demonstrated minimal awareness and limited practical ability in AI applications, as reflected in the pre-test results. However, post-test data showed a significant improvement not only in their technical proficiency but also in their enthusiasm to further explore AI technologies. Moreover, students gained increased confidence in producing creative outputs, transforming their role from passive consumers of digital tools into active and competent content creators. In conclusion, this participatory and practice-oriented training model effectively bridges the digital competency gap, enhances students’ job readiness, and fosters an innovative mindset.
Peningkatan Kompetensi Digital Akuntansi Siswa SMK Melalui Pelatihan Microsoft Access Arifin, Mochammad; Erstiawan, Martinus Sony; Sagirani, Tri; Riyanto, Darwin Yuwono; Adrianto, Yosef Richo
JMM - Jurnal Masyarakat Merdeka Vol 8, No 2 (2025): NOVEMBER
Publisher : Universitas Merdeka Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51213/jmm.v8i2.195

Abstract

Kegiatan pengabdian masyarakat ini dilatarbelakangi oleh rendahnya pemahaman siswa SMK di Sidoarjo dalam memanfaatkan Microsoft Access untuk pencatatan dan pelaporan akuntansi. Kondisi tersebut membatasi kemampuan mereka dalam mengelola data keuangan secara sistematis dan akurat. Tujuan kegiatan ini adalah meningkatkan kompetensi peserta dalam menggunakan Microsoft Access sebagai perangkat lunak berbasis basis data yang mendukung pembelajaran dan praktik akuntansi. Metode pelaksanaan menggunakan pendekatan partisipatif berbasis praktik melalui tahapan pre-test, penyampaian materi, pendampingan, dan post-test. Evaluasi dilakukan menggunakan instrumen skala Likert terhadap 35 peserta untuk mengukur peningkatan kemampuan awal dan akhir. Hasil menunjukkan adanya peningkatan signifikan pada seluruh indikator, dengan nilai rata-rata pre-test sebesar 1,32 (kategori sangat tidak mampu) dan post-test sebesar 3,80 (kategori mampu). Peningkatan tertinggi terjadi pada kemampuan membangun relasi antara tabel dan form 2,95 poin serta pada aspek keyakinan memiliki keunggulan kompetitif 2,89 poin. Temuan ini menunjukkan bahwa pelatihan ini efektif dalam meningkatkan keterampilan akuntansi berbasis teknologi sekaligus memperkuat kepercayaan diri peserta. Kegiatan ini berkontribusi pada penguatan kapasitas sumber daya manusia di bidang akuntansi digital serta mendorong peningkatan literasi teknologi di lingkungan sekolah kejuruan.
EVALUASI LABA PER PRODUK DAN KESELURUHAN DENGAN PENENTUAN HARGA POKOK PRODUKSI JOINT COSTING PADA UMKM KERUPUK RAMBAK DWI DJAYA Kurniawati, Nurul Diyah; Soebijono, Tony; Erstiawan, Martinus Sony
Bilancia : Jurnal Ilmiah Akuntansi Vol 7 No 3 (2023): Bilancia : Jurnal Ilmiah Akuntansi
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/bilancia.v7i3.2403

Abstract

ABSTRACT The purpose of this study is to evaluate the profit per product and overall by determining the joint costing cost of production. The method used is to classify costs, identify joint costs, identify costs after split off point per product, calculate joint cost allocation using the relative selling value method, calculate cost of goods manufactured, and calculate profit and loss per product and company profit and loss. The data used in this study is 2021 data. The results of this study have identified the classification of costs incurred, resulting in joint costs, costs after split off point per product, joint cost allocation using the relative selling value method per product. In addition, it produces product cost per unit and cost of production report for one period, as well as generates profit and loss report per product for both cowhide rambak crackers and buffalo skin rambak crackers and produces a one-period income statement. In the profit evaluation, information is produced, namely the products that generate the highest sales are 250 gram cowhide and buffalo skin rambak crackers, the products that produce the lowest sales are 500 gram cowhide rambak crackers and 150 gram vegetable rambak. In addition, the product that generates the highest profit is the 250 gram beef skin rambak cracker product, and the product that produces the lowest profit is the 150 gram vegetable rambak product (loss). Keywords: profit evaluation, cost of production, joint costing, rambak crackers, UMKM Kerupuk Rambak Dwi Djaya ABSTRAK Tujuan dari penelitian ini adalah untuk mengevaluasi laba per produk dan keseluruhan dengan penentuan harga pokok produksi joint costing. Metode yang digunakan adalah mengklasifikasikan biaya-biaya, mengidentifikasi biaya bersama, mengidentifikasi biaya setelah split off point per produk, menghitung alokasi biaya bersama menggunakan metode nilai jual relatif, menghitung harga pokok produksi, serta menghitung laba rugi per produk dan laba rugi perusahaan. Data yang digunakan dalam penelitian ini adalah data tahun 2021. Hasil dari penelitian ini telah mengetahui klasifikasi biaya-biaya yang terjadi, menghasilkan biaya bersama, biaya setelah split off point per produk, alokasi biaya bersama menggunakan metode nilai jual relatif per produk. Selain itu, menghasilkan harga pokok produk per unit dan laporan harga pokok produksi satu periode, serta menghasilkan laporan laba rugi per produk baik untuk produk kerupuk rambak kulit sapi maupun produk kerupuk rambak kulit kerbau dan menghasilkan laporan laba rugi satu periode. Dalam evaluasi laba menghasilkan informasi yaitu produk yang menghasilkan penjualan tertinggi adalah produk kerupuk rambak kulit sapi dan kulit kerbau ukuran 250 gram, produk yang menghasilkan penjualan terendah adalah produk kerupuk rambak kulit sapi ukuran 500 gram dan rambak sayur ukuran 150 gram. Selain itu, produk yang menghasilkan laba tertinggi adalah produk kerupuk rambak kulit sapi ukuran 250 gram, serta produk yang menghasilkan laba terendah adalah produk rambak sayur ukuran 150 gram (rugi). Kata Kunci: evaluasi laba, harga pokok produksi, joint costing, kerupuk rambak, UMKM Kerupuk Rambak Dwi Djaya
Pemanfaatan Teknologi Digital dalam Pembekalan Kewirausahaan Siswa SMA sebagai Upaya Meningkatkan Kemandirian Ekonomi di Era Digital Wulandari, Sri Hariani Eko; Erstiawan, Martinus Sony
Natural: Jurnal Pelaksanaan Pengabdian Bergerak bersama Masyarakat. Vol. 3 No. 4 (2025): November : Natural: Jurnal Pelaksanaan Pengabdian Bergerak bersama Masyarakat
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/natural.v3i4.1735

Abstract

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Majalah Ekonomi, 26(1), 40–51. https://doi.org/10.36456/majeko.vol26.no1.a3952 Erstiawan, M. (2021b). Kepatuhan emiten dalam taksonomi extensible business reporting (XBRL). CAPITAL: Jurnal Ekonomi dan Manajemen, 5(1), 71–85. https://doi.org/10.25273/capital.v5i1.10308 Erstiawan, M. S. (2024). Menggali potensi diri bisnis santripreneur berbasis bimbingan teknis. ADIMA Jurnal Awatara Pengabdian Kepada Masyarakat, 2(4), 11–18. https://doi.org/10.61434/adima.v2i4.238 Erstiawan, M. S., & Y. R. (2022). Implikasi corporate social responsibility dalam perspektif akuntansi pada subsektor telekomunikasi. Jurnal Sosial Sains, 2(2), 385–396. https://doi.org/10.36418/sosains.v2i2.343 Erstiawan, M. S., et al. (2021). Efektivitas strategi pemasaran dan manajemen keuangan pada UMKM roti. Dikemas, 5(1), 57–61. https://doi.org/10.32486/jd.v5i1.574 Hodsay, Z. (2021). Pengaruh manajemen keuangan keluarga dan hasil belajar kewirausahaan pada era pandemi Covid-19 terhadap motivasi berwirausaha. 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Co-Authors A. B. Tjandrarini Achmad Arrosyidi Achmad Yanu Aliffianto Agile Jaunty Christy Akhmad Yogie Aldi Irwantono Saputra Angesti, Dyan Anita Permatasari Anjik Sukmaaji Antok Supriyanto Ari Setyo Budiono Arridho, Umair Mustaurid Arridho, Umair Mustaurid Arvin Ray Anggasta Ayuningtyas Ayuningtyas Bali, Mustafa Binawati, Lilis Budi Wiranata Sihombing Budiono, Ari Setyo Budiono, Ari Setyo Candraningrat, Candraningrat Christy, Agile Jaunty Christy, Agile Jaunty Darwin Yuwono Darwin Yuwono , Riyanto Darwin Yuwono Riyanto, Darwin Yuwono Effendi, Pradita Maulidya Era Norma Hidayah Erwin Sutomo Fania Putri, Regita Fendy Gerry Foe Fitriyaningrum, Lulut Fitriyaningrum, Lulut Foe, Fendy Gerry Foe, Fendy Gerry Gemilang Citra Perdana Hardman Budiardjo, Hardman Hardman Budiarjo Haryanto Tanuwijaya Henry Bambang Setyawan Hidayah, Era Norma I Gusti Ngurah Alit Widana Putra Indriyanto, Machiko Nugraha Januar Wibowo Jeanne Asteria Wawolangi Jusak Jusak Jusak Jusak Khotimah, Dewi Ayu Khusnul Khotimah, Dewi Ayu Khusnul Kurniawati, Nurul Diyah Kusworo, Angen Yudho Machiko Nugraha Indriyanto Mardiyah, Dewi Rahayu Mardiyah, Dewi Rahayu Maria Widyastuti Marina Tri Milasari Mario Angelo Kevin Buga Langoday Milasari, Marina Tri Milasari, Marina Tri Mochamad Farkhan Syahtoni Mochammad Aldiansyah , Putra Mochammad Arifin Mochammad Arifin Muhammad Ilham Saleh Mustafa, Putra Yoga Dwiangga Mustafa, Putra Yoga Dwiangga Natsir Salasa Ngariwati Ngariwati Oktaviani oktaviani Panjaitan, Thyophoida W. S. Panjaya, Michael Richie Panjaya, Michael Richie Paramastri, Raras Dhika Paramastri, Raras Dhika Pebriantono, Pebriantono Pebriantono, Pebriantono Perdana, Gemilang Citra Porajow, Christine P.E Porajow, Christine Patricia Elvano Pradita Maulidya Effendi Puji Widodo, Arifin Putra Yoga Dwiangga Mustafa Putri Erdiana, Setya Rahmawati, Endra Rudi Santoso Rudi Santoso Rudi Santoso, Rudi Salasa, Natsir Salasa, Natsir Sihombing, Budi Wiranata Sihombing, Budi Wiranata Siswo Martono, Siswo Sri Suhandiah Sulistiowati SULISTIOWATI Sulistiowati Sulistiowati Sulistiowati Sulistiowati Sulistiowati, Sutikno Surya Indah Puspita, Dwi SUTIKNO Teguh Sutanto Titik Lusiani Tony Soebijono Tony Soebijono Tony Soebijono Tony Soebijono Tony Soebijono Tony Soebijono Tri Sagirani Tutut Wurijanto Umair Mustaurid Arridho Utama, Bima Satria Valentinus Roby Hananto Vivine Nurcahyawati Wangi, Mega Pandan Wulandari, Sri Hariani Eko Yogie, Akhmad Yogie, Akhmad Yosef Richo , Adrianto Yosef Richo Adrianto Yosef Richo Adrianto, Yosef Richo Yuwono Riyanto, Darwin