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All Journal Jurnal JSIKA Jurnal Abdimas BSI: Jurnal Pengabdian Kepada Masyarakat CAPITAL: JURNAL EKONOMI DAN MANAJEMEN Majalah Ekonomi Efektor JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS Jurnal Masyarakat Merdeka (JMM) Develop J-Dinamika: Jurnal Pengabdian Kepada Masyarakat JAE (Jurnal Akuntansi dan Ekonomi) Jurnal Administrasi dan Manajemen DIKEMAS (Jurnal Pengabdian Kepada Masyarakat) Bilancia : Jurnal Ilmiah Akuntansi International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Layanan Masyarakat (Journal of Public Service) Infotech: Jurnal Informatika & Teknologi Society : Jurnal Pengabdian dan Pemberdayaan Masyarakat Jurnal Pengabdian Masyarakat (ABDIRA) Journal of Technology and Informatics (JoTI) GREENOMIKA JUSTIN (Jurnal Sistem dan Teknologi Informasi) Seminar Nasional Hasil Riset dan Pengabdian (SNHRP) Kontribusi: Jurnal Penelitian dan Pengabdian Kepada Masyarakat Jurnal Sistem Informasi Universitas Dinamika BIP'S : Jurnal Bisnis Perspektif Akuntansi'45 Jurnal Pengabdian Pada Masyarakat Indonesia (JPPMI) Journal of Trends Economics and Accounting Research Jurnal Masyarakat Indonesia Gemilang: Jurnal Manajemen dan Akuntansi Tekmulogi: Jurnal Pengabdian Masyarakat SmartComp Jurnal Pengabdian Masyarakat Nian Tana Natural: Jurnal Pelaksanaan Pengabdian Bergerak Bersama Masyarakat CandraRupa: Journal of Art, Design, and Media SWARNA: Jurnal Pengabdian Kepada Masyarakat EKOBIS ABDIMAS : Jurnal Pengabdian Masyarakat Karya Nyata: Jurnal Pengabdian Kepada Masyarakat Meraki: Journal of Creative Industries JAS (Jurnal Akuntansi Syariah) Jurnal Ragam Pengabdian Jurnal Ekonomi, Manajemen, Akuntansi Jurnal Ilmiah Pariwisata CONTABILITA: Journal of Accounting and Finance
Martinus Sony Erstiawan
Universitas Dinamika
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Nursing Social Sciences Transportation Other

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Customer Satisfaction, Social Influence, and Facilitating Conditions Affecting Use Behavior in Ride-Hailing Sutomo, Erwin; Sulistiowati, Sulistiowati; Nurcahyawati, Vivine; Erstiawan, Martinus Sony; Ayuningtyas
Journal of Technology and Informatics (JoTI) Vol. 7 No. 2 (2025): Vol. 7 N. 2 (2025)
Publisher : Universitas Dinamika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37802/joti.v7i2.1222

Abstract

The rapid expansion of online ride-hailing services has transformed urban mobility; however, sustaining user engagement remains a major challenge due to the interplay of psychological and technical factors. Despite widespread adoption, the determinants influencing users’ continued use of such applications remain inconsistent and not fully understood. Therefore, this study examines the effects of Customer Satisfaction (CS), Social Influence (SI), and Facilitating Conditions (FC) on Use Behavior (UB) of online transportation applications, with Behavioral Intention (BI) as a mediating variable. The research was conducted in Surabaya with 150 active users of online ride-hailing services, and data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The findings indicate that FC significantly affects both BI and UB, while CS and SI have significant positive effects on BI but not directly on UB. Moreover, BI is identified as the strongest predictor of UB and acts as a significant mediator in the relationships CS → BI → UB, SI → BI → UB, and FC → BI → UB. These results highlight the central role of intention in linking psychological and technical factors to actual use behavior. The study suggests that service providers enhance customer satisfaction, utilize social influence, and strengthen facilitating conditions to sustain user engagement.
Work Table Product Design Of Multifunctional Work Table For Workers In Limited Space (Case Study: Puri Surya Jaya Cluster, Sidoarjo) Arvin Ray Anggasta; Yosef Richo Adrianto; Darwin Yuwono; Martinus Sony Erstiawan
Meraki: Journal of Creative Industries Vol. 2 No. 01 (2024): Exploring the Potential of Creative Economy through Locally-Based Product Desi
Publisher : Fakultas Industri Kreatif Universitas Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/meraki.v2i01.6987

Abstract

A work desk is a piece of furniture used in the daily life of an employee in an office. Work desks require a large enough space for computers, laptops, and writing, offices located in large buildings have no problem in the size of the room for a special work desk but offices located at home cannot provide enough space for work desks because of the narrow space, therefore home offices use small minimalist desks to save space. To answer the lack of a narrow home office workspace, a multifunctional work desk product was designed that can save space. The making of this multifunctional table is intended to help in work, especially in home offices because of its simple design and smaller dimensions that save space and are easy to move.
Design and Cost Estimation of Modern Angkringan Cart Darwin Yuwono Riyanto; Hardman Budiarjo; Mochamad Farkhan Syahtoni; Martinus Sony Erstiawan
Meraki: Journal of Creative Industries Vol. 3 No. 01 (2025): Sustainable Innovation in Creative Industry Through Craft and Design
Publisher : Fakultas Industri Kreatif Universitas Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/meraki.v3i01.7451

Abstract

This research aims to develop an angkringan cart design derived from traditional angkringan inspiration to become modern, then parse the estimated manufacturing costs. The design concept combines traditional and modern elements using a three-wheeled motorcycle to increase mobility and appeal to millennials. The method used is descriptive qualitative with data collection techniques through interviews, observations, and literature studies. The results showed that the modern angkringan cart based on a three-wheeled motorcycle has a minimalist, aesthetic, and efficient design. The materials used include hollow iron, aluminium plate, and wood to ensure durability. Red, yellow, and white colours were chosen to increase visual appeal and branding. The estimated cost of making the cart includes the cost of purchasing a motorcycle, materials, painting, accessories, labour services, as well as unexpected expenses, with a total budget of around IDR 50,500,000. This design offers high flexibility in mobility and operational efficiency. Further studies can evaluate the effectiveness of the design and maintenance over a period of time to improve the performance of modern angkringan carts.
Inovasi Produk, Kreatifitas Iklan Dan Brand Trust Mendorong Keputusan Pembelian Santoso, Rudi; Erstiawan, Martinus Sony; Kusworo, Angen Yudho
Jurnal Nusantara Aplikasi Manajemen Bisnis Vol 5 No 2 (2020): Jurnal Nusantara Aplikasi Manajemen Bisnis
Publisher : UNIVERSITAS NUSANTARA PGRI KEDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/nusamba.v5i2.14369

Abstract

This research was conducted to reveal consumer behavior in terms of smartphone purchase decisions. The study tries to reveal consumer behavior in terms of deciding on product purchases, especially OPPO brand smartphones. The level of brand trust, innovation, ad creativity, and ad effectiveness are thought to influence consumer decisions in purchasing OPPO brand smartphones. The results showed that Product Innovation (X1), Ad Creativity (X2) and Ad Effectiveness (X3) had a significant effect with each value of β being 0.091; 0.589; and 0.580. Meanwhile Brand Trust (X4) has a negative effect on purchasing decisions. R2 value indicates 0.673, which means that the four variables simultaneously influence 67.3% of the purchasing decision (Y).
Digital Marketing Dan Brand Image Terhadap Intensi Pembelian Produk Susu Murni Santoso, Rudi; Fianto, Achmad Yanu Alif; Erstiawan, Martinus Sony
Jurnal Nusantara Aplikasi Manajemen Bisnis Vol 8 No 1 (2023): Jurnal NUSAMBA
Publisher : UNIVERSITAS NUSANTARA PGRI KEDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/nusamba.v8i1.18163

Abstract

Research aim : This study aims to measure digital marketing and brand image that can affect the purchase intention of pure flavored implant products (Sura's). Design/Methode/Approach : This study uses a survey research model Research Finding : The results of the study show that digital marketing and brand image have a significant effect on purchase intention. Theoretical contribution/Originality : This research also proves that digital-based marketing activities through Marketpalce and social media are very effective during the pandemic. Practitionel/Policy implication : digital marketing and brand image play a role in increasing sales. to increase the sales intention of these products, the management must improve digital marketing. Research limitation : This research only focuses on two variables, namely digital marketing and brand image.
Modernisasi Perpajakan Indonesia Dengan Aplikasi Coretax : Perspektif Content Analysis Sony Erstiawan, Martinus
Majalah Ekonomi Vol 31 No 1 (2025): Juni 2025
Publisher : Universitas PGRI Adi Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36456/majeko.vol31.no1.a10168

Abstract

Implementasi aplikasi Coretax daam modernisasi sistem perpajakan Indonesia yang dimulai pada awal Januari Tahun 2025. Penelitian ini mengidentifikasi beberapa masalah teknis, sosial, dan ekonomi yang dihadapi oleh pengguna, terutama pelaku usaha yang mengarah pada ketidakpuasan publik atas aplikasi yang baru diluncurkan. Kebaharuan penelitian ini terletak pada penggunaan analisis konten dari komentar publik yang diperoleh dari video youtube dan artikel berita online. Penelitian ini bertujuan untuk menganalisis masalah yang dihadapi pengguna, mengevaluasi dampak aplikasi terhadap kepatuhan pajak, dan memberikan rekomendasi perbaikan bagi sistem perpajakan digital. Metode Content Analysis (Analisis Isi) yang digunakan dalam penelitian ini berdasarkan komentar dan berita media massa online. Hasil penelitian menunjukkan bahwa meskipun anggaran membangun aplikasi Coretax besar terdapat berbagai kendala teknis seperti error, server down, lambat, gagal login, dan kesulitan lain dalam penggunaan aplikasi tersebut dapat mempengaruhi kelancaran administrasi perpajakan. Kesimpulannya bahwa aplikasi Coretax belum memenuhi ekspektasi, mengganggu bisnis, dan meningkatkan ketidakpercayaan publik atau wajib pajak terhadap pemerintah. Rekomendasi untuk penelitian mendatang yaitu terus memperbaiki infrakstruktur teknis aplikasi, meningkatkan sosialisasi kepada masyarakat dan memastikan transparansi pengeloalan anggaran.
Relevansi Model Bisnis dan Analisis SWOT Pariwisata Berbasis Masyarakat di Desa Pulisan Porajow, Christine P.E; Erstiawan, Martinus Sony; Indriyanto, Machiko Nugraha
Jurnal Ilmiah Pariwisata Vol 28 No 2 (2023): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v28i2.1682

Abstract

This study aims to determine a business strategy by looking at the extent to which the community is prepared and involved in building a community-based tourism village with the integration of related parties in unraveling the potential for developing tourism objects with the Business Model Canvas (BMC) and SWOT analysis. Qualitative methods are used as a basis for developing real conditions based on informants, observations and documentation with the principle of triangulation as a basis for validity. The results achieved by the SWOT analysis refer to the rules/policies for the development of a sustainable phase where this strategy requires special attention and commitment from the community and local government. Availability of facilities and infrastructure, local community creativity (Human Resources) are needed in managing natural resources into tourism products in order to improve the regional economy. Knowledge, skills, organizational management, and utilization of information technology including websites and social media are identified as lacking values in the Pulisan community. Regarding the results, Canva's Business Model acts as a tool to decipher business strategies in preparing tourism village development plans based on village potential and SWOT identification to determine the focus of development patterns. Keywords: Business Model Canvas, Analisis SWOT, Tourist Villages
Pengelolaan Penggajian Karyawan dengan Metode Gross Up Berbasis Web Utama, Bima Satria; Sutanto, Teguh; Erstiawan, Martinus Sony
Smart Comp :Jurnalnya Orang Pintar Komputer Vol 12, No 4 (2023): Smart Comp: Jurnalnya Orang Pintar Komputer
Publisher : Politeknik Harapan Bersama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30591/smartcomp.v12i4.4538

Abstract

Proses penggajian karyawan pada PT. Surya Globalindo Sejahtera dilakukan dalam 1 bulan sekali oleh bagian HRD. Dalam menjalankan proses penggajian terdapat permasalahan yang terjadi yaitu pada rekap presensi karyawan, perhitungan gaji karyawan termasuk diantaranya gaji, tunjangan, jumlah hari kerja, serta kewajiban PPh pasal 21 yang mana menggunakan proses perhitungan Metode Gross Up, dan penyimpanan data karyawan yang belum terintegrasi ke dalam sistem. Imbas yang terjadi dari permasalahan tersebut terjadinya penumpukan data dan laporan gaji karyawan, selain itu menyebabkan terjadinya kesalahan nominal perhitungan gaji karyawan dan menyebabkan keterlambatan dalam pembayaran gaji karyawan. Dengan permasalahan dan imbas tersebut penelitian ini menghasilkan sebuah aplikasi penggajian karyawan berbasis web yang nantinya dapat membantu dalam mengatasi permasalah tersebut pada beberapa bagian perusahaan seperti HRD dalam merekap data presensi karyawan, administrasi keuangan dalam menghitung gaji karryawan yang meliputi tunjangan, lembur, iuran ketenagakerjaan, serta kewajiban PPh pasal 21, dan general manager dalam menghasilkan laporan gaji dan pajak penghasilan karyawan. Kata Kunci : Metode Gross Up, Aplikasi Penggajian Karyawan, Pajak, Sistem Informasi
Kontenmu Cerminan Dirimu: Bijak di Dunia Digital Bagi Gen-Z di Lingkungan Yayasan Louisa Tony Soebijono; Martinus Sony Erstiawan; Lilis Binawati; Oktaviani Oktaviani
Jurnal Ragam Pengabdian Vol. 2 No. 2 (2025): Mei-Agustus "The Role of Community Service in Increasing Children's Educational
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/tta1n864

Abstract

The Current digital era posse great challenges for generation Z in using social media wisely, where the rise of hoaxes, misinformation and unetical digital behavior are serious problem. The low level of digital literacy among students, especially within the Louisa Foundaton, demands an educational intervention to create awareness that digital content is a reflection of one's identity and character. This service activity aims to improve digital literacy, evelop the ability to identify hoax information, foster awareness of digital ethics, develop critical thinking skills and form a positive and responsibble digital culture. The implementation method is carried out through three stages, namely preparation with group discussions and educational games and evaluation of activities. The acitvity was held for two days on June 6-7, 2025 at Wisma Kartini Pacet, Mojokerto invilving 50 participants form junior high to high school levels. The results of the activity showed the achievement of 100% participation target, a significant increase in understanding of digital literacy, and the formation of digital ethics awareness through the concept of self reflection content. This activity succeeded in achieving the goal of forming a digital generation that is smart, wise and responsible on interacting in cyberspace.          
The Role of Leaders in Managing the Coretax Application Information System Gap Martinus Sony Erstiawan
CONTABILITA : Journal of Accounting and Finance Vol. 1 No. 2 (2025): CONTABILITA : Journal Of Accounting and Finance
Publisher : Universitas Katolik Darma Cendika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37477/caf.v1i2.817

Abstract

This study aims to analyze the information gap in the implementation of the Coretax system, a strategic project of the Indonesian government for tax modernization. Although Coretax was designed to improve efficiency and accountability, there is a discrepancy between positive claims from the bureaucracy and ongoing complaints from taxpayers. This gap indicates a dysfunction in the internal reporting system exacerbated by a "Asal Bapak Senang" culture, which hinders accountability. This study used a qualitative approach with content analysis of relevant online news from May to September 2025. Data were systematically analyzed through coding and categorization to identify patterns, motives, and relationships between actors. The results show that the Coretax problem is not merely technical but also stems from bureaucratic management. This study found the crucial role of transformational leadership in addressing the information gap. Minister of Finance Purbaya, through proactive actions such as calling the Kring Pajak service, successfully cut off dishonest reporting channels and obtained an accurate picture of conditions on the ground. This step not only practically addressed the problem but also acted as a strategy to restore public trust. The conclusion is that the success of technology projects in the public sector is highly dependent on leadership that dares to fight against dysfunctional bureaucratic culture so that the accountability and effectiveness of the Coretax application can be trusted again by the public, especially by taxpayers.
Co-Authors A. B. Tjandrarini Achmad Arrosyidi Achmad Yanu Aliffianto Agile Jaunty Christy Akhmad Yogie Aldi Irwantono Saputra Angesti, Dyan Anita Permatasari Anjik Sukmaaji Antok Supriyanto Ari Setyo Budiono Arridho, Umair Mustaurid Arridho, Umair Mustaurid Arvin Ray Anggasta Ayuningtyas Ayuningtyas Bali, Mustafa Binawati, Lilis Budi Wiranata Sihombing Budiono, Ari Setyo Budiono, Ari Setyo Candraningrat, Candraningrat Christy, Agile Jaunty Christy, Agile Jaunty Darwin Yuwono Darwin Yuwono , Riyanto Darwin Yuwono Riyanto, Darwin Yuwono Effendi, Pradita Maulidya Era Norma Hidayah Erwin Sutomo Fania Putri, Regita Fendy Gerry Foe Fitriyaningrum, Lulut Fitriyaningrum, Lulut Foe, Fendy Gerry Foe, Fendy Gerry Gemilang Citra Perdana Hardman Budiardjo, Hardman Hardman Budiarjo Haryanto Tanuwijaya Henry Bambang Setyawan Hidayah, Era Norma I Gusti Ngurah Alit Widana Putra Indriyanto, Machiko Nugraha Januar Wibowo Jeanne Asteria Wawolangi Jusak Jusak Jusak Jusak Khotimah, Dewi Ayu Khusnul Khotimah, Dewi Ayu Khusnul Kurniawati, Nurul Diyah Kusworo, Angen Yudho Machiko Nugraha Indriyanto Mardiyah, Dewi Rahayu Mardiyah, Dewi Rahayu Maria Widyastuti Marina Tri Milasari Mario Angelo Kevin Buga Langoday Milasari, Marina Tri Milasari, Marina Tri Mita Otik Wiraswati Mochamad Farkhan Syahtoni Mochammad Aldiansyah , Putra Mochammad Arifin Mochammad Arifin Muhammad Ilham Saleh Mustafa, Putra Yoga Dwiangga Mustafa, Putra Yoga Dwiangga Natsir Salasa Ngariwati Ngariwati Nia Yuniarsih Oktaviani Oktaviani Panjaitan, Thyophoida W. S. Panjaya, Michael Richie Panjaya, Michael Richie Paramastri, Raras Dhika Paramastri, Raras Dhika Pebriantono, Pebriantono Pebriantono, Pebriantono Perdana, Gemilang Citra Porajow, Christine P.E Porajow, Christine Patricia Elvano Pradita Maulidya Effendi Puji Widodo, Arifin Putra Yoga Dwiangga Mustafa Putri Erdiana, Setya Rahmawati, Endra Rudi Santoso Rudi Santoso Rudi Santoso, Rudi Salasa, Natsir Salasa, Natsir Sihombing, Budi Wiranata Sihombing, Budi Wiranata Siswo Martono, Siswo Sri Suhandiah SULISTIOWATI Sulistiowati Sulistiowati Sulistiowati Sulistiowati Sulistiowati, Sulistiowati Sulistiowati, Sutikno Surya Indah Puspita, Dwi SUTIKNO Teguh Sutanto Titik Lusiani Tony Soebijono Tony Soebijono Tony Soebijono Tony Soebijono Tony Soebijono Tony Soebijono Tri Sagirani Tutut Wurijanto Umair Mustaurid Arridho Utama, Bima Satria Valentinus Roby Hananto Vivine Nurcahyawati Wangi, Mega Pandan Wulandari, Sri Hariani Eko Yogie, Akhmad Yogie, Akhmad Yosef Richo , Adrianto Yosef Richo Adrianto Yosef Richo Adrianto, Yosef Richo Yuli Yanti Wulandari Yuwono Riyanto, Darwin