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Sri Setiyowati
Pusat Pengembangan Radioisotop dan Radiofarmaka, BATAN, Serpong.
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Penerapan Aplikasi e-Surat untuk Masyarakat dan Aparat Desa Majau Kabupaten Pandeglang Yunita, Ayu Mira; Sutihat, Eva; Mulyawan, Arif; Rizki, Robby; Hakim, Zaenal; Setiyowati, Sri; Susilawati, Susilawati; Susanti, Ervi Nurafliyan; Pratama, Aghy Gilar; Wardah, Neli Nailul; Sugiarto, Agung; Wibowo, Andrianto Heri; Maftuhah, Imat
Jurnal Pengabdian Pada Masyarakat Vol 10 No 2 (2025): Jurnal Pengabdian Pada Masyarakat
Publisher : Universitas Mathla'ul Anwar Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30653/jppm.v10i2.1061

Abstract

Layanan informasi desa melalui website merupakan salah satu cara bagi pemerintah desa untuk mempermudah pelayanan kepada Masyarakat, Desa Majau merupakan mitra Pengabdian kepada Masyarakat (PKM) dalam kegiatan ini, proses pelayanan surat menyurat dan pengolahan data masih dilakukan secara konvensional sehingga prosesnya membutuhkan waktu yang lebih lama untuk melakukan pelayanan dan dokumentasi berkas surat kurang teradministrasi dengan baik, sehingga sering terjadi kesalahan bahkan ada arsip data yang hilang atau rusak, Berdasarkan permaalahan tersebut tim pengabdian kepada Masyarakat melaksanakan PKM yang bertujuan untuk membantu masyarakat dan aparat desa Majau dalam layanan administrasi secara online dengan apliaksi E-surat , beberapa fiturnya antara lain surat keterangan usaha (SKU), surat pengantar perekam E-KTP, surat pernyataan belum menikah. Hasil kegiatan menujukan peserta pelatihan sebanyak 25 orang sangat berantusia dan mampu memahami serta mempraktikan aplikasi dengan baik. Hasil dari evaluasi menggunakan kuisioner, sebanyak 95% peserta memahami dengan baik dari penggunaan apliaksi tersebut. Untuk itu kegiatan PKM ini dinilai berhasil untuk memudahkan layanan publik di desa Majau. Village information services through the website are one way for the village government to facilitate services to the community, Majau Village is a partner of Community Service (PKM) in this activity, the process of correspondence services and data processing is still carried out conventionally so that the process takes longer to carry out services and documentation of letter files is not well administered, so that errors often occur and even data archives are lost or damaged, Based on these problems, the Community Service team implemented PKM which aims to help the community and Majau village officials in online administration services with the E-mail application, some of its features include business certificates (SKU), E-KTP recorder cover letters, unmarried statements. The results of the activity showed that 25 training participants were very enthusiastic and able to understand and practice the application well. The results of the evaluation using a questionnaire, as many as 95% of participants understood the use of the application well. For this reason, this PKM activity is considered successful in facilitating public services in Majau village.
Co-Authors . Sutari Abidin Abidin Agung Sugiarto Agus Ariyanto Aisyah Elliyanti Arief Mulyawan Asyikin, Khoirunnisa Fauziah Ayu Mira Yunita Dedeh Jubaedah Djoharly Caniago Eva Sutihat Fitri Yunita Gina Mondrida Hadi Susilo Hafizhah, Nurul Hakim, Moh Azizi Hanafiah A. Heriyana, Erik Hudaya, Dadan Ahmad Imat Maftuhah Indriati, Marlinda Irrahmah, Miftah Juliyanto, Sumandi Karyadi Karyadi Laksmi A. Laksmi Andri Astuti M. Muslim Mujamilah Mujamilah Nailul Wardah, Neli Neli Nailul Wardah nelinailul, Neli Nurafliyan Susanti, Ervi Nuryati Nuryati Pratama, Aghy Gilar Prianggita, Veni Agustini Puji Widayati Purwoko Purwoko Raden Mohamad Herdian Bhakti Ratlan Pardede Rizki, Robby Rizky, Robby Salsabila, Dhianisa Siti Darwati Siti Yumsinah Sri Aguswarini Sri Aguswarini Lestiyowati Sri Bagiawati Suharmadi Suharmadi Sujai, Lili Sukmara, Sony Sulaiman Sulaiman Sulungbudi, Grace Tjungirai Suryandani, Hendy Susanti, Ervi Nuraflian Susilawati, Susilawati Susilo, Veronica Y. Tofrizal, Alimuddin Triningsih Triningsih Trisnawati, Desi Veny Agustini Prianggita Veronika Yulianti Veronika Yulianti Susilo Wening Lestari Wibowo, Andrianto Heri Wibowoand, Andrianto Heri Widyastuti Widjaksana Widyastuti Widyastuti Yuniarsih, Eko Yunilda Yunilda Zaenal Hakim