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All Journal Jurnal TIMES Sinkron : Jurnal dan Penelitian Teknik Informatika International Journal of Artificial Intelligence Research Jurnal Informatika Jurnal Mantik Penusa JIPN (Journal of Informatics Pelita Nusantara) JURTEKSI JURNAL TEKNOLOGI DAN ILMU KOMPUTER PRIMA (JUTIKOMP) TRIDARMA: Pengabdian Kepada Masyarakat (PkM) Jurnal Sistem Komputer dan Informatika (JSON) Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Ilmu Komputer dan Sistem Informasi (JIKOMSI) Journal of Computer Networks, Architecture and High Performance Computing Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Visi Pengabdian Kepada Masyarakat Jurnal Media Informatika Jurnal Sistem Informasi, Teknik Informatika dan Teknologi Pendidikan (JUSTIKPEN) JURNAL PENELITIAN BIDANG PENDIDIKAN Jurnal Pengabdian Pada Masyarakat METHABDI Jurnal Pengabdian Inovasi Masyarakat Indonesia Jurnal Ilmiah Multidisiplin Indonesia Journal of Technology and Computer (JOTECHCOM) Jurnal Pengabdian Masyarakat Multi Disiplin Ilmu Jurnal Pengabdian Masyarakat (Jubdimas) Jurnal Pengabdian Kepada Masyarakat Teknologi Informasi dan Komunikasi
Erwin Panggabean
STMIK Pelita Nusantara, Medan
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Journal : journal of technology and computer jotechcom

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Analyzing the Impact of Information Systems Digitalization on Organizational Performance through the Technology Acceptance Model (TAM) Sitompul, Novian Paisal; Haqki, Bay; Harahap, Baginda; Harahap, Solianna; Panggabean, Erwin
Journal of Technology and Computer Vol. 3 No. 3 (2026): August 2026 - Journal of Technology and Computer
Publisher : PT. Technology Laboratories Indonesia (TechnoLabs)

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Abstract

The digitalization of information systems has become a key strategy for organizations seeking to improve operational efficiency, decision-making quality, and overall organizational performance. However, the successful implementation of digital technologies depends largely on users’ acceptance and willingness to adopt such systems. This study aims to analyze the impact of information systems digitalization on organizational performance using the Technology Acceptance Model (TAM). The research examines the relationships between perceived usefulness, perceived ease of use, user acceptance, and organizational performance. A quantitative research approach was employed by collecting data through structured questionnaires distributed to employees who actively use digital information systems within their organizations. The collected data were analyzed using Structural Equation Modeling (SEM) to evaluate the proposed research model and test the hypotheses. The findings indicate that perceived usefulness and perceived ease of use significantly influence user acceptance, which subsequently contributes to improved organizational performance. These results highlight the importance of designing user-friendly and beneficial digital information systems to maximize organizational outcomes. The study provides valuable insights for organizations in developing effective digital transformation strategies and enhancing sustainable organizational performance through technology adoption.
Co-Authors Abdul Jabbar Lubis Ade Putri Humaira Aispriyani Amala, Dwi Novia Amran Sitohang Annisa Tri Utami Apriani , Wira Arikhifo, Arikhifo Aritana Lahagu Aritonang, Tri Evalina Baginda Harahap Bella Saputri Damayanti, Alfina Dedi Candro Parulian Sinaga Dedi Sinaga, Dedi Dewi, Sumitra Faduhusi Lombu Fauduziduhu Laia Fitra, Awaludin Fransisco alexander Simbolon Gea, Asaziduhu Ginting, Ricky Martin Guntur Syahputra Guntur Syahputra Haida Dafitri Haqki, Bay Harahap, Solianna Harefa, Jikarni Hartati Palentina Sipahutar Hasugian, Penda Sudarto Hasugian, Penda Sudarto Hengki Tamando Sihotang Herlina Zebua Ira Lina Kendayto Panjaitan Jijon R. Sagala Jijon R. Sagala Jijon Raphita Sagala Jijon Raphita Sagala Jijon Raphita Sagala, Jijon Raphita Josua, Alpon Juandi Syahfutra Simatupang Junita , Diana Justrina Br. Surbakti Justrina Br.Surbakto Kune, Margaritha M. Lahagu, Aritana Laia, Fauduziduhu Lase , Yulianto Logaraj Logaraj Lombu, Faduhusi Lubis, Risa Kartika Margaritha M. Kune Mulyana, Sri Ulina Nadia Aulia Nadia Wulan Dari Nora Anisa Br. Sinulingga Nur Wulan Nuraisana Nuraisana , Nuraisana Nuraisana, Nuraisana Olven Manahan Pakpahan, Robertus Rinaldi Penda Sudarto Hasugian Prasanth Kumar Pria Dimas R. Mahdalena Simanjorang Ramadhan, Alya Sophia Rangga Permana Sanjaya Selvia, Sindu Siagian, Tesalonika Pesta Sianturi, Ariani Natalia Sihombing, Agus Putra Emas Simangunsong, Agustina Simanjorang, R. Mahdalena Simanjorang, R. Mahdelena Sinaga, Anita Sindar Sinaga, Anita Sindar RM Sinaga, Anita Sindar Ros Maryana Sindar Sinaga, Anita Sipahutar, Hartati Palentina Sitio, Arjon Samuel Sitohang, Amran Sitompul, Novian Paisal Sitorus, Martua Sri Mulyani Sri Ulina Mulyana Sulindawaty, Sulindawaty Sumi Khairani Telaumbanua, Imelda Tiara W Pratiwi Utami, Yulia Vincha Swe Meiya Pricilla Sembiring Vinsensia, Desi Wanra Tarigan Wira Apriani Yerianus Lase Yuda Perwira Yuda Perwira