Article Per Year (5 Year)
p-Index From 2020 - 2025
2.282
P-Index
This Author published in this journals
All Journal JAB (Jurnal Akuntansi & Bisnis) Jurnal Ilmiah Mandala Education (JIME) International Journal of Economics Development Research (IJEDR) GANDRUNG: Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian kepada Masyarakat International Journal of Social Science Jurnal Pariwisata Nusantara International Journal of Tourism Business Research Abdi Wisata: Jurnal Pengabdian Kepada Masyarakat
Firman Koma Febdilan
Politeknik Pariwisata Lombok
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Physics Public Health Social Sciences Other

Published : 11 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : International Journal of Social Science

 1 
THE HOTEL DEPARTMENT STANDARDIZATION TO IMPROVE STUDENT COMPETENCE IN THE HOUSEKEEPING AND FRONT OFFICE DEPARTMENT THROUGH FIELD INDUSTRIAL PRACTICES IN MATARAM CITY AND WEST LOMBOK Firman Koma Febdilan
International Journal of Social Science Vol. 1 No. 5: February 2022
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/ijss.v1i5.1313

Abstract

PKL is the term for Field Practice or Professional Placement program. PKL is one systematic implementation within educational programs with mastering skills obtained by undergoing work placement in the working world. The program itself is actually beneficial for students and enterprises. The skills obtained on the campus can be applied in PKL. Hence, it can determine how well students can apply the knowledge and skills derived through the PKL program to become evaluations to develop education quality. The purpose of conducting this research is to determine how the industry's strategy and the steps taken to develop or enhance the skills of the training students in Housekeeping and Front Office, particularly in performing the duties conforming to the predetermined set of the standard by the respective industries. The data collection technique used is observation, interview, literature study, and documentation, which was analyzed using the interactive communication data analysis model by reducing the data, conducting data presentation, and drawing the conclusion. This research results show that the hotelier had applied basic comprehension that the students must know, such as hotel area, hotel property, and the profile of all hotel departments. Additionally, they all implement program standardization after understanding basic product knowledge and dividing work sections in the Housekeeping and Front Office. In Housekeeping, the working standardizations applied are General knowledge of front office, Front Desk Agent, Service center, Bellboy, Guest relation officer. While housekeeping had implemented standardizations such as general training knowledge of housekeeping, room, and laundry.
EFFORTS TO INCREASE THE CAPACITY OF RECEPTING GUESTS AND ROOM CLEANING IN STANDARD HOMESTAY BUSINESS IN MANDALIKA TOURISM VILLAGE, CENTRAL LOMBOK Firman Koma Febdilan
International Journal of Social Science Vol. 2 No. 5: February 2023
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/ijss.v2i5.4815

Abstract

Efforts to increase business standards in the capacity of cleaning rooms and receiving homestay guests are very important things to always improve in serving guests who stay overnight. Lack of facilities and business standards that have been set become the spearhead of the management in services so that guests who stay overnight are satisfied with the services provided. So, in this case the role of the manager is very much needed in understanding this. The purpose of holding this research is to find out how the role of managershomestay Mandalika Tourism Village in providing reception and room cleaning services. Data collection techniques that have been used by the author are observation, interviews, literature studies, and documentation which has been analyzed with interactive communication data analysis models by reducing data, presenting data, and finally drawing conclusions. The results of this study in booking guest rooms, managers still usesystem walk-in and there is no registration form,list room prices and less friendly service to guests. This is evidenced by the lack of association relations or cooperation especiallyonline travel agent to expand the network in the ordering system so that it has an impact on business standardshomestay understanding of managers. This is evident from the product aspect of the availability of at least 1 bedroom with adequate air circulation, ventilation, tiled floors, sufficient lighting, trash cans, room keys, lighting, cupboards, mirrors, beds neatly arranged with other amenities
Co-Authors AA Ngurah Sedana Putra AA. Ngurah Sedana Putra Ahmad Ab Ainul Yakin Ayu Gardenia Lantang Dimas Purnama Dewata Fajriasanti, Ruwaida Fikri Hamidy Ida Ayu Yadnya Sari Dewi Utami Pidada Jumraidin Jumraidin Krismon Nusantara Saksi M. Ihdal Karomi Moh. Syarihudin Muh Ilham H Muhammad Adieb Hidayatullah Muhammad Amar Muhammad Ilham Hamzah Muhammad Satrio Muhammad Sultan Hali Muhammad Sultan Hali Oktomi Harja PUTRI RIZKIYAH Putu Ari Nugraha Ramdah Radjab Rizda Endean Ngoluanta Batubara Ruwaida Fajria Santi Satiadji, Amirosa Ria Siti Lathifah Siti Lathifah Yoyok Antoni Yoyok Antoni