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An Analysis of SK PBB-P2 Service Procedures within the Framework of Regional Tax Regulations at the Surabaya City Revenue Departmen Abdillah, Mohammad Abid; Sugeng Purwanto
JOSAR (Journal of Students Academic Research) Vol 10 No 2 (2025): September
Publisher : Universitas Islam Balitar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35457/ssm8jv04

Abstract

Penelitian ini bertujuan untuk mengevaluasi kesesuaian prosedur pelayanan penerbitan Surat Ketetapan Pajak Bumi dan Bangunan Perdesaan dan Perkotaan (SK PBB-P2) oleh Badan Pendapatan Daerah (Bapenda) Kota Surabaya dengan kerangka regulasi perpajakan dan asas hukum pelayanan publik. Meskipun Bapenda belum memiliki dokumen resmi berupa Standar Pelayanan dan Prosedur Operasional Standar (SOP) yang telah disahkan, namun pelayanan tetap berjalan dengan berpedoman pada Peraturan Daerah Nomor 7 Tahun 2023 dan Peraturan Wali Kota Surabaya Nomor 33 Tahun 2024. Penelitian ini menggunakan pendekatan kualitatif melalui studi kasus, dengan data primer diperoleh dari wawancara mendalam dan observasi partisipatif, serta data sekunder dari dokumen dan regulasi internal. Hasil penelitian menunjukkan bahwa prosedur pelayanan mulai dari pendaftaran objek baru sampai dengan pembatalan SK PBB telah berjalan sesuai dengan ketentuan perundang-undangan dan asas tata kelola pemerintahan yang baik seperti kepastian hukum, akuntabilitas, transparansi, dan partisipasi. Meskipun belum memiliki SOP formal, namun pelaksanaan teknis di lapangan telah mengadopsi praktik yang legal dan akuntabel. Hal ini mencerminkan budaya kerja yang berorientasi pada kepatuhan hukum di lingkungan Bapenda. Penelitian ini menyimpulkan bahwa layanan SK PBB-P2 di Surabaya telah memenuhi standar normatif dan menjadi landasan yang kuat dalam optimalisasi layanan pajak daerah. Implikasinya, formalisasi SOP dan peningkatan sosialisasi prosedur kepada masyarakat merupakan langkah penting untuk memperkuat layanan pajak daerah.
The Role of Influencer Marketing, Online Customer Reviews, and Brand Image in Forming purchase Decisions for Daviena Skincare on TikTok Rofi, Rofi’atul Fadhiilah; sugeng purwanto
Al-Kharaj: Journal of Islamic Economic and Business Vol. 7 No. 4 (2025): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v7i4.7938

Abstract

This study is directed to examine the influence of modern marketing factors, which include influencer marketing strategies, online reviews, and brand image in the consumer decision-making process on the purchase of Daviena Skincare  products through the social media platform TikTok. This study uses survey methods in a quantitative approach. The research subjects involved as many as 130 respondents who had experience buying Daviena products, so it was considered relevant to be used as a research sample through TikTok with purposive sampling techniques. The research data was obtained through the distribution of questionnaires and analyzed using the Partial Least Square (PLS) approach. The results of the study indicate that influencer marketing, online customer reviews, and brand image have a positive influence on purchasing decisions. This fact shows how essential it is to implement a digital marketing strategy that focuses on the use of social media as the main means of reaching consumers that involves collaboration with influencers and the use of consumer reviews, as well as a strong brand image that can improve consumer purchase decisions.
The Influence of Financial Literacy, Personal Income, And Education Level on The Financial Behavior of MSMEs in Malang Regency Nur Faridatus Sholikhah; Sugeng Purwanto
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 11 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i11.3672

Abstract

MSMEs are pillars of the country's economy which play a role in creating markets, creating jobs and reducing poverty levels. As an MSME actor, good financial behaviour is very necessary because financial factors have a crucial role in determining business sustainability, which can be the main source of income for the most of MSME actor. Therefore, this research aims to see the influence of financial literacy, personal income, and education level on the financial behavior of MSME actors in Malang Regency. A total of 100 respondents were obtained in this research through distributing questionnaires. The research method is quantitative descriptive research with the used of a multiple linear regression method. The research showed that financial literacy and education level have a significant influence on the financial behavior of MSME actors in Malang Regency. Meanwhile, in this research it was found that personal income did not have a significant effect on the financial behavior of MSME actors in Malang Regency. Through this research, it can be concluded that financial literacy, personal income and education level have an influence of 53.7% on the financial behavior of MSME actors in Malang Regency. Meanwhile, the other 43.3% was influenced by various variables that were not in this study. This research delves into the human aspects driving these enterprises by examining three critical factors: financial literacy, personal income, and education level, providing a new perspective on the factors that influence financial behavior among MSME actors.
Pengaruh Shopping Lifestyle dan Diskon Terhadap Impulsive Buying Produk Aerostreet pada Live Tiktok Putri Laili Susanti; Sugeng Purwanto
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 12 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i12.4812

Abstract

The goal of this study is to find out how discounts and a shopping lifestyle affect impulsive Aerostreet product purchases on Live Tiktok. One of the things that can lead someone to make an impulsive purchase of Aerostreet products via Live Tiktok is a person's shopping style and discounts. With 70 respondents, this study focuses on Tiktok social media users. Purposive sampling is used for this study's sampling, and Partial Least Square is used for data analysis. The consequences of this examination show that: 1) Shopping Way of life significantly affects Rash Purchasing of Aerostreet items. 2) Impulsive purchases of Aerostreet products benefit significantly from discounts.
Analysis of Product Differentiation and Product Innovation on the Decision to Take Credit Through Competitive Advantage at Pt. Wahana Ottomitra Multiartha (WOM Finance) Sidoarjo Branch Achmad Reza Mufthi; Yuniningsih Yuniningsih; Sugeng Purwanto
Indonesian Journal of Business Analytics Vol. 4 No. 4 (2024): August 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijba.v4i4.10792

Abstract

The objectives of this research are to determine (1) the effect of product differentiation on the decision to take credit, (2) the effect of product innovation on the decision to take credit, (3) the effect of product differentiation on the decision to take credit through competitive advantage, and (4) the effect of product innovation on the decision to take credit through competitive advantage. The population in this study comprises 2,703 customers at PT. WOM Finance Sidoarjo Branch who have been regular customers for more than two years. The sampling technique used is purposive sampling, and the analysis method used is Partial Least Square (PLS). The results of this study indicate that (1) product differentiation can directly contribute to the decision to take credit, (2) product innovation can directly contribute to the decision to take credit, (3) product differentiation can contribute to the decision to take credit through competitive advantage, and (4) product innovation can contribute to the decision to take credit through competitive advantage.
The Influence of Financial Literacy, Personal Income, And Education Level on The Financial Behavior of MSMEs in Malang Regency Nur Faridatus Sholikhah; Sugeng Purwanto
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 11 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i11.3672

Abstract

MSMEs are pillars of the country's economy which play a role in creating markets, creating jobs and reducing poverty levels. As an MSME actor, good financial behaviour is very necessary because financial factors have a crucial role in determining business sustainability, which can be the main source of income for the most of MSME actor. Therefore, this research aims to see the influence of financial literacy, personal income, and education level on the financial behavior of MSME actors in Malang Regency. A total of 100 respondents were obtained in this research through distributing questionnaires. The research method is quantitative descriptive research with the used of a multiple linear regression method. The research showed that financial literacy and education level have a significant influence on the financial behavior of MSME actors in Malang Regency. Meanwhile, in this research it was found that personal income did not have a significant effect on the financial behavior of MSME actors in Malang Regency. Through this research, it can be concluded that financial literacy, personal income and education level have an influence of 53.7% on the financial behavior of MSME actors in Malang Regency. Meanwhile, the other 43.3% was influenced by various variables that were not in this study. This research delves into the human aspects driving these enterprises by examining three critical factors: financial literacy, personal income, and education level, providing a new perspective on the factors that influence financial behavior among MSME actors.