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All Journal JURNAL ILMU SOSIAL Journal of Public Policy and Management Review JPSI (Journal of Public Sector Innovations) Journal of Applied Science, Engineering, Technology, and Education

Susi Sulandari

Public Administration Departemen, Social And Politic Science Faculty Diponegoro University

Author-ID : 390828

Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Education Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Social Sciences Other

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Analisis Indeks Kepuasan Pasien di Puskesmas Kedungmundu Kota Semarang Tunjungsari, Irris Pramadanti; Sulandari, Susi; Fathurrochman, Fathurrochman
Journal of Public Policy and Management Review Volume 3, Nomor 2, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Puskesmas Kedungmundu Semarang has fungtions and tasks to give good health services to public. So, it could bring satisfaction of people. To follow up the statement above, in order to give services level. Besides, it can be an indicator for knowing what kind of service which need to be improved. It will be the supporter for services unit to improve its service quality.The aim of this research is to calculate pulicâ€™s satisfaction index in scheme of improving health service at Puskesmas Kedungmundu Semarang. In the calculation of IKM for 14 items examined of services, each item has the same weightd value of 0,017. In order to simplify the interpretation of IKM, that is 25-100, so these result be conversed to 25 then be put into Cartesian diagram after being processed in order to have clearly result and also to understand the balance of performance of services and the publicâ€™s importance of service at Puskesmas Kedungmundu.These results show that the overall quality of basic health services at Puskesmas Kedungmundu Semarang has been good it can be seen from the IKM after conversion of 69,85 which was the interval from 62,51 to 81,25 conversion so the quality of service B and good service unit performance, but in the Cartesian diagram of the 14 elements of services in community satisfaction index still under performing elements, namely speed of service and convenience services,so it is still necessary to improve performance in that section.

ANALISIS MANAJEMEN DALAM UPAYA ADAPTAS DAN MITIGASI PERUBAHAN IKLIM DI KELURAHAN MIROTO, KECAMATAN SEMARANG TENGAH, KOTA SEMARANG Sekarini, Hayu; Sulandari, Susi
Journal of Public Policy and Management Review Volume 8, Nomer 1, Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The current problem of climate change has become an environmental issue because it has an big impact in society. Effort has been made by Indonesian government to resolve this climate change issue by applying Program Kampung Iklim (PROKLIM) which contains climate change adaptation and mitigation. Therefore, a management process is needed to manage those adaptation and mitigation effort. This research aimed to analyze management and the supporting and inhibiting factors of climate change adaptation and mitigation in Miroto Village Central Semarang Sub-district Semarang City. This study is a descriptive research with qualitative approach. This research was conducted in the Miroto Village with informants for the Kasie Pemulihan Lingkungan dan Perubahan Iklim Dinas Lingkungan Hidup dan Kebersihan Kota Semarang, Headman Miroto, Kasie Pemerintahan dan Pembangunan Kelurahan Miroto, Head of LPMK Miroto, and the society. The data was collected through interviews, observations, documentation and literature studies. Data analysis using data analysis techniques developed by Miles and Huberman. The result of this research showed that management of climate change adaptation and mitigation in Miroto village had not been optimal, because there were still many problem in planning, organizing and actuating aspects. In planning aspect, the comprehension of guidelines in Peraturan Gubernur Jawa Tengah Nomor 43 Tahun 2012 tentang Rencana Aksi Daerah Penurunan Emisi Gas Rumah Kaca tahun 2010-2020 were still very low, there were only a few the adaptation and mitigation activities of climate change, and there were not a spesific schedule for the activities. In organizing aspect, the special team that had been made did not function properly, and there were only a few cooperation. In actuating aspect, the social participation was still low. The recommendations is for planning by socialize the guidelines in Peraturan Gubernur Jawa Tengah Nomor 43 Tahun 2012 add more the adaptation and mitigation activities of climate change, and arrange a specific schedule; organizing by make an organizational structure in RT/RW, and adding more cooperation; actuating by holding routine voluntary work.

Relative Advantage Dimensions In The Online Health Information System (SINAKES) In Semarang City of Central Java Yuniningsih, Tri; Larasati, Endang; Lutfiana, Nurul; Hariani, Diah; Sulandari, Susi
Journal of Applied Science, Engineering, Technology, and Education Vol. 2 No. 1 (2020)
Publisher : Yayasan Ahmar Cendekia Indonesia

The government is responsible for the implementation of the administration of the State, so it is demanded to improve the quality of public services so that the fulfillment of community needs can run well. One way for the government to improve the quality of public services is by creating more and more quality service. In an effort to improve public services in the field of health personnel licensing, the City of Semarang made an innovation called SINAKES Online. The purpose of this study is to analyze the relative dimensions of advantage in SINAKES Online. This study used the attributes of innovation and supporting factors and inhibitors of innovation in Rogers and Albury's public sector. The approach method that used in this study was descriptive qualitative, while data collection by observation, interview, and documentation. Data validity was done by triangulating data and sources. Data analysis was carried out by collecting data until drawing conclusions, while the determination of informants was done purposively. The results showed that in providing health personnel licensing services seen from the relative profit dimensions of innovation could be measured from economic value, social status, pleasure/satisfaction, and important components. In addition, SINAKES Online Innovation has supporting factors, namely, the desire to change for the better, the availability of facilities and infrastructure, and a supportive environment, but there are inhibiting factors; short-term budgeting and planning and dependence on high performers. The recommendations given are the need for budget allocation specifically for the development of SINAKES Online and the need for IT development training for employees by holding workshops.

THE IMPLEMENTATION PROCESS OF ROCK MINING LICENSING IN BREBES REGENCY Wati, Liana; Sulandari, Susi
Journal of Public Policy and Management Review Volume 9 Nomer 3 Tahun 2020
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Liquid Rock Mining is one of the business activities by utilizing the existing mineral resources. Unfortunately, there are many rock mining activities are carried out without permission or illegal, thus giving rise to various literature nowadays. This research aims to analyze the implementation of the rock mining licensing policy in Brebes District and to know the supporting factors and the inhibiting factor which influence it. Data retrieval is conducted through interviews with informants chosen in purposive. Data analysis is filed with the triangulation method. The results showed that rock clearance in Brebes is registered in accordance with the governor's regulation number 18 the year 2016 about the implementation of energy and mineral resources in the Central Java province. However, it still encountered some constraints as a long licensing process, the management of the support document is done in several forging until the lack of human resources. This permission is also supported by the Office of the District of Slamet Utara which is closer to Brebes and permits sites that are easily obtained through the website of Dinas PMPTSP JATENG and Dinas ESDM JATENG.

THE EFFORTS TO IMPROVE THE QUALITY OF PASSPORT PROCESSING SERVICES IN KANTOR IMIGRASI KELAS 1 TPI SEMARANG Amin, Muhammad Al; Priyadi, Budi Puspo; Sulandari, Susi; D, Ida Hayu
Journal of Public Policy and Management Review Vol 10, No 2: April 2021
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v10i2.30684

Passport making service is a form of public service under the Ministry of Law and Human Rights. As a state organizing apparatus in charge of serving citizens in the best possible way, the Ministry of Law and Human Rights of the Republic of Indonesia is considered the implementation of its duties by the Directorate General of Immigration. Immigration is the only vertical agency that takes care of the arrival and return of Indonesian citizens and foreign nationals to be able to enter and exit Indonesian territory. A passport is a cross- border travel document that is a valid condition of departure or return of a citizen to enter or exit Indonesia. Results and discussions. The quality of passport-making services at The Immigration Office class I TPI Semarang as a big good with new innovations to improve its quality, namely with immigration authorities socializing about immigration in 5 districts 2 cities in the area of the immigration office class 1 TPI Semarang, the incandration of integrity zones to achieve the predicate of corruption-free areas in 2019, ambassadors of services, and innovations of Jempol Semar made to serve people disabilities or special diseases. The conclusion and advice on the quality of passport management services at TPI Semarang Class I Immigration Office should be improved by increasing the amount of human resources (HR) for people with disabilities or special illnesses, expanding parking lots and increasing photo space for people with disabilities so as not to join the waiting room.

PENGARUH KEMAMPUAN MANAJERIAL KEPALA SEKOLAH DAN PERAN GURU TERHADAP PRESTASI PESERTA DIDIK DI SMPN 35 DAN SMPN 44 DI KECAMATAN MIJEN KOTA SEMARANG Siregar, Yolanda Fricillia; Sulandari, Susi; Hariani, Dyah
Journal of Public Policy and Management Review Vol 10, No 1 (2021): Januari
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v10i1.29582

The purpose of this study was to determine: (1) description of student achievement, principal managerial abilities and teacher roles; (2) the magnitude of the influence of the principal's managerial ability on student achievement; (3) the magnitude of the influence of the teacher's role on student achievement; and (4) the magnitude of the influence of managerial ability and the role of teachers on student achievement in public junior high school in Mijen Sub District. This research is a quantitative explanatory research. The population in this study were students at SMPN 35 and SMPN 44, with a total sample of 74 people. Data analysis techniques to determine the principal managerial ability, the role of teachers and student achievement used descriptive statistical analysis and to determine the magnitude of the influence of the principal managerial ability variables and the role of teachers on student achievement were processed using Kendall tau correlation analysis technique with the help of SPSS IBM 23. The results of this study indicate the following: (1) The achievement of students in the Poor category with a value of 2,41, the managerial ability of the principal in the Very Good category with a value of 3,52 and the role of the teacher in the Good category with a value of 2,66 ; (2) Managerial ability has a correlation to student achievement by 0,265 (3) The role of the teacher has a correlation with student achievement by 0,390 and (4) Managerial ability of school principals and the role of teachers together have a correlation with student achievement students of 0,718.

Analisis E-Service Bursa Kerja Online (Studi Kasus pada E-Makaryo Dinas Tenaga Kerja dan Transmigrasi Provinsi Jawa Tengah) Wulandari, Kiki; Hariani, Dyah; Sulandari, Susi
Journal of Public Policy and Management Review Vol 10, No 3: Juli 2021
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v10i3.31413

E-Makaryo is a public service run by the Manpower and Transmigration Department of Central Java which aims to reduce unemployment in Central Java. The purpose of the study was to find out the implementation of the online job fair E-Service (EMakaryo) of the Manpower and Transmigration Department of Central Java and to know the supporting and inhibiting factors. The method of this research is descriptive qualitative. The data collection techniques of this research are observation, interviews, and documentation. The theory used is is E-Service according to the Journal of Andi Muh Fikram et al, reflects 3 main components in E-Service, namely service providers, service recipients and service channels. The results of the study show that E-Service in E-Makaryo is not achieved optimally in terms of the service provider aspect which is still lack of officers so that they are not able to provide the best service to the society. Other aspects, such as service users, lack of encouragement to attract the public, such as socialization that has not been held and service channels still have obstacles in the convenience of use, considering the network sometimes has errors The driving factor is the attitude of leadership to employees, employees are rewarded for the tasks that have been achieved and the convenience in the form of services that can be accessed anywhere, while the inhibiting factor is the lack of human resources in E-Makaryo services and network weaknesses in each region make the inhibiting factors for online services . Based on these problems, the researcher suggests that the implementation of socialization must touch several targets.

PERAN DINAS SOSIAL KOTA SEMARANG DALAM MENINGKATKAN KESEJAHTERAAN DISABILITAS Cahyani, Meyfita Esti; Sulandari, Susi; Hariani, Dyah
Journal of Public Policy and Management Review Vol 10, No 3: Juli 2021
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v10i3.31295

People with disabilities who are included in the DTKS (Integrated Data on Social Welfare) of Semarang City in 2020 are 3,243 people while the total number of people with disabilities in Semarang City is 5,800 people. This problem certainly requires the role of the Semarang City Social Service to improve the welfare of the disabled community. The purpose of this study is to describe and analyze the role of the Semarang City Social Service in improving the welfare of people with disabilities and their driving and inhibiting factors. This research method is descriptive qualitative. The data collection techniques of this research are observation, interview, documentation and literature study. Determination of the subject in this study was done by purposive sampling method. The theory used is the role theory according to Jam Ife and Frank Tesoriero covering facilitative, educational, representative and technical roles. The results of the research conducted are that the role of the Semarang City Social Service in improving the welfare of the disabled community is quite good. The role that is not well implemented is the four role indicators, namely the facilitative role. The driving factors for the role of the Semarang City Social Service in improving the welfare of the disabled community consist of competence, socialization and role behavior while the inhibiting factors are role transition and role distance.

IMPLEMENTASI RENCANA INDUK PENGEMBANGAN PARIWISATA (RIPP) PROPINSI JAWA TENGAH DI DESTINASI WISATA SAM POO KONG KOTA SEMARANG Arna A Manullang; Aloysius Rengga; M. Suryaningsih; Susi Sulandari
Journal of Public Policy and Management Review Volume 5, Nomor 2, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Pariwisata merupakan kegiatan multidimensional yang berkaitan erat dengan sosial, agama, kultur, seni, keindahan, budaya, lingkungan hidup dan teknologi. Dalam pengembangan pariwisata perlu diperhatikan seluruh aspek yang berkaitan dengan kegiatan pariwisata. Dilihat belum optimalnya kesiapan destinasi unggulan Kota Semarang yaitu Sam Poo Kong untuk bersaing karena lemahnya pengelolaan dan belum tersedianya dukungan fasilitas umum dan fasilitas pariwisata. Disamping persaingan pariwisata yang semakin ketat, kompetensi SDM pariwsata yang dimiliki masih belum optimal. Rencana Induk Pengembangan Pariwisata merupakan kebijakan yang mengatur tentang rencana pengembangan pariwisata di suatu daerah. Rencana Induk yang digunakan dalam pengembangan pariwisata di Kota Semarang merupakan RIPP Propinsi Jawa Tengah. Rencana Induk ini pula yang menjadi pedoman dalam pengembangan destinasi wisata Sam Poo Kong di Kota Semarang. Pada penelitian ini digunakan teknik penelitian deskriptif kualitatif dengan menggunakan jenis data angka, tulisan dan gambar. Dalam pelaksanaan penelitian kualitatif data yang digunakan peneliti adalah data primer dan sekunder dengan menggunakan teknik pengumpulan data melalui interview, observasi dan studi dokumentasi. Melalui penelitian ini akan diperoleh data kemudian dianlisis melalui tahapan: Reduksi data – Pengujian data – Manarik kesimpulan. Hasil penelitian menyimpulkan bahwa implementasi RIPP Propinsi Jawa Tengah dilaksanakan di destinasi wisata Sam Poo Kong Kota Semarang belum dapat mengatasi permasalahan pariwisata di Kota Semarang sehingga perlu dibuat Rencana Induk Pengembangan Pariwisata Kota Semarang. Untuk memperjelas pengembangan pariwisata Sam Poo Kong secara teknis maka dipelukan juga suatu SOP.

HUBUNGAN KOMPETENSI DAN MOTIVASI DENGAN KINERJA DINAS SOSIAL KABUPATEN WONOSOBO Nilam Adini Rakhma; Susi Sulandari; Maesaroh Maesaroh
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

In every organization qualified element is needed to maximize performance. The human resources that the organization has have a variety of characteristics, including job competence, motivation and performance. The role of human resource in the organization is important because this source will become the factor that drives the organization to achieve its intended purpose. This study was conducted to determine the relationship of competence and motivation with the performance of Wonosobo district’s social service. This study used quantitative research with technique of sampling all employees who are 18 respondents. The analysis used was Spearman rank correlation test. Findings from the study indicate that the hypothesis which stated that there is a positive correlation between the ability and motivation to the performance of Wonosobo District’s Social Service is significantly acceptable with correlation coefficient value of each relationship is; the relationship between the performance of Wonosobo District’s Social Service with competence, is 0609 and the relationship between Wonosobo District’s Social Service performance of Wonosobo District’s Social Service with work motivation, is 0662. The result of the study showed a positive and significant relationship between competence and motivation with performance of Wonosobo District’s Social Service. This means that by increasing the competence and organizational performance will increase with increasing the motivation to increase organizational performance .

Co-Authors Aloysius Rengga Amanda Novitasari K.D, Amanda Novitasari Arna A Manullang Bayu Putra Pratama Cahyani, Meyfita Esti Candra Wijanarko, Candra Candra, Muhammad Adhif Alfi Charolina Ayu Permatasari, Charolina Ayu Chita Widyanti Christ Prima Sedaya Dewi Rostyaningsih Diah Hariani Diah Hariani Dini Puspita Dita Aprilia Majid Dyah Hariani Dyah Lituhayu Endang Larasati Endang Larasati Fathurrochman Fathurrochman Fathurrohman Fathurrohman Hasan Mustofa Amirudin, Hasan Mustofa Ida Hayu D Ida Hayu Dwimawanti Ida Wantri Hastuti Iklima Rahmoona Indra Cakra Buana Intan Suryani Irris Pramadanti Tunjungsari Ja'far, M. Hammam KIKI WULANDARI Kurniasari, Herwinda Lourensia Utari Kusumawardani Lutfiana, Nurul M. Suryaningsih Maesaroh Maesaroh Margareta Suryaningsih Masrul Fuad Mega Hayuning Puspa Dewi Muhammad Al Amin Muhammad Mustam Nia Pratiwi Nilam Adini Rakhma Nilam Yuniar Puspitasari Nina Widowati Nurcahaya Sinaga Nurul Lutfiana Pangestika Rusadi Putri Priyadi, Budi Puspo Restyani Ayu Putri Ria Mustikah Drina S Rihandoyo Rihandoyo Rina Noviana, Rina Sekarini, Hayu Siregar, Yolanda Fricillia Siska Ariyani Sri Suwitri Suparni Suparni Syafril, Sinta Titi Darmi Tri Yuningsih Tri Yuningsih Tri Yuniningsih Utari Murni Adhi Vicka Tamaya Wahyu Lestari Wati, Liana Yoen Enno Hapsari

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