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ANALISIS INOVASI PELAYANAN PERIZINAN JEMPUT BOLA DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) KABUPATEN SEMARANG Ida Wantri Hastuti; Susi Sulandari
Journal of Public Policy and Management Review Volume 7, Nomer 4, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (245.786 KB) | DOI: 10.14710/jppmr.v7i4.21555

Abstract

Analysis of innovation of licensing service of ball picking at the One Stop Service and One Stop Service (DPMPTSP) of Semarang Regency on the back of poor service this is because the distance between subdistrict and location of Dinas are classified so that the service given by the society is hampered. Innovation pick up the ball is the solution of the problem is done by DPMPTSP Semarang regency. The purpose of this research is to explain the process of innovation to pick up the ball as well as to know the driving factors and the inhibiting factors of the innovation pick up the ball. The method used in this study is descriptive qualitative that is expected to provide a clear picture of the innovation process as well as driving factors and inhibiting factors. The result of this research is innovation process of ball pick consist of knowledge stage, persuation stage, decision stage, implementation stage, confirmation stage. Driving factors of balloon innovation are political impetus, economic pressure and increased efficiency, pressure to improve service quality. While the inhibiting factors consist of reluctance to close down failed programs, existing technology, hampered culture and organizational structuring, no rewards or incentives, inability to face risks and change, short-term budgets and planning, risk aversion culture. The recommendation of this research is the use of technology in balloon innovation, employee training DPMPTSP in the use of technology, the addition of facilities and infrastructure as well as innovation activities more regular pickup ball done in order to achieve fast, efficient and effective service.
PERAN SATGAS PERLINDUNGAN PEREMPUAN DAN ANAK DALAM PERLINDUNGAN ANAK KORBAN KEKERASAN SEKSUAL DI DESA JATIREJO KECAMATAN GIRIMARTO KABUPATEN WONOGIRI Utari Murni Adhi; Susi Sulandari
Journal of Public Policy and Management Review Volume 8, Nomer 2, Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (405.67 KB) | DOI: 10.14710/jppmr.v8i2.23695

Abstract

Child sexual violence happens increasingly nowadays. Some efforts are needed from the government to protect the children of sexual violence victims. Through the Wonogiri Regent Decree No. 198 of 2017, a Task Force for the Protection of Women and Children was established at the village level in an effort to protect the children victims of sexual violence. One of the villages that forms the Women and Children Protection Task Force is Jatirejo Village. Women and Children Protection Task Force of Jatirejo Village has duties and functions of receiving complaints, conducting outreach, identifying, providing temporary protection, evacuating, making recommendations, and socializing. The objectives of this research were to describe and analyze the role of Women and Children Protection Task Force in the children protection of victim of sexual violence in Jatirejo Village and to describe the obstacles related to the practice of roles by Women and Children Protection Task Force in Jatirejo Village. This research used descriptive qualitative research design. Data collection techniques used were observation, interviews, and documentation. Data analysis was done by collecting data, reducing data, presenting data, and drawing conclusions. The results showed that Women and Children Protection Task Force in Jatirejo Village had carried out its role in protecting children victims of sexual violence, however, the practice of these roles was still not optimal in which there were still flaws in several sectors. Moreover, there were also some obstacles in human resources and absence of the budget. The suggestions given were increasing the intensity of meetings for members, dividing the working hours, dividing the tasks, increasing the intensity of socialization, cooperation with stakeholders for training about child protection and allocating the budget.
PENGARUH KEMAMPUAN DAN LINGKUNGAN TERHADAP KINERJA PEGAWAI BADAN PERENCANAAN PEMBANGUNAN DAERAH (BAPPEDA) KOTA SEMARANG Yoen Enno Hapsari; Susi Sulandari
Journal of Public Policy and Management Review Volume 8 Nomer 4 Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (166.345 KB) | DOI: 10.14710/jppmr.v8i4.25004

Abstract

A good performance must have many criteria such as responsibility, quality, honestly, need for supervisional, productivity, and good sense of time. Based on Undang-undang number 5 year 2014 about Aparatur Sipil Negara Human resources especially on this case is state civil apparatus are being requested to do giving prime services. Prime services for society mean state civil apparatus are giving their best services. Including in this research is Bappeda Semarang City. The purpose from this research to knowing and analyzes employee performance, influence of ability to employee performance, influence of enivironment to employee performance, and than relationship of ability and environment to employee performance in Bappeda Semarang City. This research using quantity eksplanatif methodology. Amount of sample is 59 employee. Taking data using questioner. The research result is, employee performance in Bappeda Semarang City is good. There is positive strong enough correlation between ability to employee performance, enivironment to employee performance, and then ability and environment to employee performance in Bappeda Semarang City, proven with correlation kendall calculation and konkordansi kendall correlation. Employee performance needs to be improve with improving ability and environment.
KINERJA BADAN PENANGGULANGAN BENCANA DAERAH DALAM MENANGGANI PRA BENCANA GUNUNG SLAMET DI DESA KUTABAWA KECAMATAN KARANGREJA KABUPATEN PURBALINGGA JAWA TENGAH Andhini Amirudin Ambo; Susi Sulandari; Nina Widowati
Journal of Public Policy and Management Review Volume 5, Nomor 2, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (289.705 KB) | DOI: 10.14710/jppmr.v5i2.11090

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This study aimed to describe and analyze the performance of the Regional Disaster Management Agency The Purbalingga in handling pre-disaster on Mount Slamet , is already in line with the vision and mission BPBD , as well as to describe and analyze what are the dimensions that hinder the performance of BPBDs . This research was conducted through qualitative descriptive . The number of informants in this study were 3 informants Chief executive , head of administration of sub-section , and the section head of preventive and preparedness measures taken by purposive sampling technique . Data collection techniques by observation , interviews , documentation and literature study. The results showed that the dimension of productivity , responsibility , and accountability BPBD ;p[;Purbalingga in pre-disaster activities were optimal . There is still not optimal dimensions of BPBD The Purbalingga the dimensions of service quality and responsiveness. The conclusion from this study that the performance is in accordance with his vision BPBDs seen from the dimensions used productivity through socialization introduction of hazards and how to deal with it. BPBDs performance also is in conformity with its mission seen from the dimensions of productivity that are used in implementing risk reduction activities that recognize hazards and develop a culture of disaster awareness can be seen from the implementation of all pre-disaster activities in the village Kutabawa.
ANALISIS KUALITAS PELAYANAN KESEHATAN DI UPTD PUSKESMAS LEREP KABUPATEN SEMARANG Siska Ariyani; Susi Sulandari
Journal of Public Policy and Management Review Volume 8, Nomer 2, Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (569.661 KB) | DOI: 10.14710/jppmr.v8i2.23696

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Lerep Public Health Center Semarang Regency is an institution that provides health services based on the regulations contained in the Health Ministry Regulation Numb. 75 Year 2014 concerning Public Health Center. The researcher is interested in examining the service quality at the UPTD Lerep Public Health Center because the researcher found several problems that are faced by the institution. Example coverage of health promotion and environmental health services, the cases of BTA+ that have met the target, the low claim for labor inpatient care, the low income for underpaid workers, the lack of employees, less parking area, and the very long handling time. The purpose of this study is to analyze service quality, employee capacity, and communication at the UPTD Lerep Public Health Center, and to analyze the correlation between the quality of health services and the ability of employees and the correlation between the quality of health services and communication. The research method used is quantitative with the population of patients.The sample was derived from 42 respondents from the population. The measurement used to find out how high the level of service quality at the UPTD Lerep Public Health Center, employees ability, and communication. The data analysis uses frequency distribution, the correlation used is a correlation using SPSS. The conclusion of this study shows that the level of quality of health services at the UPTD Lerep Public Health Center Semarang Regency is good. The correlation between the ability of employees and the strong service quality stands at 0.645 and the correlation between the communication and the strong service quality stands at 0.556. However, the result also shows that the institution still needs improvement in improving the quality of services, such as improvement in the service procedure, employee responsiveness and the role of the UPTD Lerep Public Health Center as a communicator.
Relative Advantage Dimensions In The Online Health Information System (SINAKES) In Semarang City of Central Java Tri Yuniningsih; Endang Larasati; Nurul Lutfiana; Diah Hariani; Susi Sulandari
Journal of Applied Science, Engineering, Technology, and Education Vol. 2 No. 1 (2020)
Publisher : Yayasan Ahmar Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (358.273 KB) | DOI: 10.35877/454RI.asci2272

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The government is responsible for the implementation of the administration of the State, so it is demanded to improve the quality of public services so that the fulfillment of community needs can run well. One way for the government to improve the quality of public services is by creating more and more quality service. In an effort to improve public services in the field of health personnel licensing, the City of Semarang made an innovation called SINAKES Online. The purpose of this study is to analyze the relative dimensions of advantage in SINAKES Online. This study used the attributes of innovation and supporting factors and inhibitors of innovation in Rogers and Albury's public sector. The approach method that used in this study was descriptive qualitative, while data collection by observation, interview, and documentation. Data validity was done by triangulating data and sources. Data analysis was carried out by collecting data until drawing conclusions, while the determination of informants was done purposively. The results showed that in providing health personnel licensing services seen from the relative profit dimensions of innovation could be measured from economic value, social status, pleasure/satisfaction, and important components. In addition, SINAKES Online Innovation has supporting factors, namely, the desire to change for the better, the availability of facilities and infrastructure, and a supportive environment, but there are inhibiting factors; short-term budgeting and planning and dependence on high performers. The recommendations given are the need for budget allocation specifically for the development of SINAKES Online and the need for IT development training for employees by holding workshops.
MODEL PENTAHELIK DALAM PENGEMBANGAN PARIWISATA DI KOTA SEMARANG Tri Yuningsih; Titi Darmi; Susi Sulandari
JPSI (Journal of Public Sector Innovations) Vol. 3 No. 2 (2019): Mei 2019
Publisher : Department of Public Administration, Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (445.691 KB) | DOI: 10.26740/jpsi.v3n2.p84-93

Abstract

Objective The study describes the pentahelix model in tourism development in the city of Semarang. The problem is the lack of optimal cooperation between the actors involved. Theory uses the Policy Actor Theory and the Pentahelix Model. Descriptive research type, qualitative approach. Data is collected through: interview, observation and literature. Determination of informants with Snowball technique and key informants Head of the Department of Tourism and Culture of the city of Semarang. Data analysis by means of: data condensation, data verification and conclusion drawing. Data validation uses source triangulation. From the research it can be seen: (1) tourism development in Semarang city using pentahelix model, has involved academics, government, community, business, and mass media (2) Field findings are the Semarang City Tourism Promotion Agency (BP2KS) is not optimal and (3) Cooperation between the pentahelix model actors in the city of Semarang from the results of the research is not optimal. Research recommendations: revised the tourism regulation of Semarang city concerning "collaboration between actors, strengthening the institutional capacity of BP2KS, and subsequent researchers are advised to take the focus of research with different loci or make comparisons with the same focus.