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All Journal Sawala : Jurnal Administrasi Negara Jurnal Ilmiah Pendidikan dan Pembelajaran AMALIAH: JURNAL PENGABDIAN KEPADA MASYARAKAT Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) Jurnal Abdimas Bina Bangsa Jurnal Pusat Studi Pendidikan Rakyat (PUSDIKRA) Jurnal Administro : Jurnal Kajian Kebijakan dan Ilmu Admiministrasi Negara JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS SENGKUNI Journal (Social Science and Humanities Studies) Hulondalo Jurnal Ilmu Pemerintahan dan Ilmu komunikasi (JIPIK) Provider Jurnal Ilmu Pemerintahan (PROJIP) Ekalaya: Jurnal Pengabdian Kepada Masyarakat Indonesia Public Policy Journal Madani: Multidisciplinary Scientific Journal Dynamics of Rural Society Journal Jambura Journal of Administration and Public Service Journal Education and Government Wiyata Socius: Social Sciences Research Journal Empiris Jurnal Pengabdian Pada Masyarakat (EJPPM) Journal of Governance and Public Administration Jurnal Intelek Dan Cendikiawan Nusantara Kybernology : Jurnal Ilmu Pemerintahan Dan Administrasi Publik International Journal of Economics, Business and Innovation Research Parlementer : Jurnal Studi Hukum Dan Administrasi Publik Konstitusi: Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi Sosiologi: Jurnal Penelitian dan Pengabdian Kepada Masyarakat Ulil Albab Abdurrauf Science and Society Green Social: International Journal of Law and Civil Affairs Perspektif Administrasi Publik dan hukum Jurnal Ekonomi, Manajemen, Ilmu Sosial dan Politik Indonesian Journal of Social Science and Education
Fenti Prihatini Dance Tui
Universitas Negeri Gorontalo
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Physics Public Health Social Sciences Other

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IMPROVING THE QUALITY OF RELIGIOUS TEACHING THROUGH RELIGIOUS TEACHERS' INFORMATION AND ADMINISTRATION SYSTEMS (SIAGA) Gobel, Syafiga Nurcahyani; Tui, Fenti Prihatini; Nani, Yacob Noho
Public Policy Journal Vol 5, No 1 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i1.2524

Abstract

This study aims to determine (1) the Application of Information Systems and Administration of Religious Teachers in the Regional Office of Gorontalo Province, (2)The Factors that Determine the Success of the Implementation of the Religious Teacher Information and Administration System (SIAGA) at the Regional Office of the Ministry of Religion of Gorontalo Province can be seen from several indicators such as being accurate, timely, and relevant. The research method used is a qualitative approach with a descriptive research type. Data collection techniques namely, interviews, observation, and documentation. Based on the results of the study, (1) the process of implementing the religious teacher information and administration system (SIAGA) at the regional office of the Gorontalo province can be seen from several aspects, namely the form of application for implementing tasks, governance, and technology that has been implemented properly. However, in using the SIAGA application, some obstacles are found, such as the network, when the network has problems, it will be difficult for them to upload data. (2) the factors that determine the success of implementing the religious teacher information and administration system (SIAGA) at the regional office of the Ministry of Religion in Gorontalo province include several aspects, namely accurate, timely, and relevant. It can be seen that it has been implemented properly.
IMPROVED IMPLEMENTATION of THE COMMUNITY-BASED WATER SUPPLY AND SANITATION PROGRAM (PAMSIMAS) in TANGGA JAYA VILLAGE, DULUPI SUB-DISTRICT, BOALEMO DISTRICT Kiayi, Merlis; Tui, Fenti Prihatini; Tantu, Romy
Public Policy Journal Vol 5, No 2 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i2.2657

Abstract

This study aims to determine (1) The Implementation Process of the Community-Based Drinking Water Supply and Sanitation Program (PAMSIMAS) in Tangga Jaya Village, Dulupi District, Boalemo Regency, (2) Factors that Determine the Success of the Implementation of the Community-Based Drinking Water Supply and Sanitation Program (PAMSIMAS) in Tangga Jaya Village, Dulupi District, Boalemo Regency, with indicators of Communication, Resources, Disposition, and Bureaucratic Structure. This research method uses a qualitative approach with a qualitative description type of research. Based on the results of research analyzed in the field, it shows that the Implementation Process of the Community-Based Water Supply and Sanitation Program (PAMSIMAS) in Tangga Jaya Village, Dulupi Sub-district, Boalemo Regency, at the stages of Disbursement of Direct Community Assistance Funds, Implementation of Community Work Plan Activities and Completion of Activity Implementation, has generally been carried out well. The disbursement of direct assistance funds went well because 100% of the funds came from the PERKIM Office. The Implementation of Community Work Plan Activities and the Completion of Activity Implementation stages are optimal because they are in accordance with existing Pamsimas procedures and guidelines. Factors that determine the success of the Implementation of the Community-Based Drinking Water Supply and Sanitation Program (PAMSIMAS) in Tangga Jaya Village, Dulupi Sub-district, Boalemo Regency, which include Communication, Resources, Disposition and Bureaucratic Structure, have been implemented well.
KUALITAS PELAYANAN PUBLIK SISTEM TRACER STUDY PADA UPT PKM DI UNIVERSITAS NEGERI GORONTALO Mohamad Raga Vael Walangadi; Juriko Abdussamad; Fenti Prihatini Dance Tui
Jurnal Intelek Dan Cendikiawan Nusantara Vol. 1 No. 2 (2024): APRIL - MEI 2024
Publisher : PT. Intelek Cendikiawan Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Tujuan penelitian untuk mengetahui kualitas pelayanan publik pada sistem tracer study di Universitas Negeri Gorontalo. Penelitian menggunakan pendekatan kualitatif, karena pendekatan kualitatif memanfaatkan sumber data langsung dalam konteks alami (natural setting) untuk mengungkapkan beragam aspek fenomena yang diamati. Jenis penelitian yang diterapkan adalah penilitian deskriptif yang bertujuan untuk melakukan analisis mendalam terhadap situasi kondisi suatu fenomena tertentu. Hasil penelitian menunjukkan bahwa kualitas pelayanan sistem tracer study di Universitas Negeri Gorontalo, dilihat dari lima dimensi kualitas pelayanan terdapat dua dimensi yang belum optimal yaitu dimensi Responsiveness (daya tanggap) dan Realibility (keandalan).
EFEKTIVITAS PROGRAM KELUARGA HARAPAN DALAM PENANGGULANGAN KEMISKINAN DI DESA MOLAS KECAMATAN BONGOMEME KABUPATEN GORONTALO Syamsyah, Nur; Juriko Abdussamad; Fenti Prihatini Tui; Romy Tantu
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 5 No. 2 (2024)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.5.2.73-82

Abstract

Penelitian ini bertujuan untuk mengetahui (1) Efektivitas Program Keluarga Harapan (PKH) di Desa Molas Kecamatan Bongomeme Kabupaten Gorontalo, (2) Faktor-faktor yang menentukan Efektivitas Program Keluarga Harapan (PKH) dalam Penanggulangan Kemiskinan di Desa Molas Kecamatan Bongomeme Kabupaten Gorontalo. Metode penelitian ini menggunakan Jenis Penelitian Kualitatif dengan pendekatan deskriptif, sedangkan tehnik pengumpulan data yang digunakan adalah dengan observasi, wawancara, dan dokumentasi.Hasil penelitian ini menunjukkan (1) Efektivitas Program Keluarga Harapan (PKH) dalam Penanggulangan Kemiskinan Di Desa Molas Kecamatan Bongomeme Kabupaten Gorontalo ditinjau dari aspek Pemahaman Program, Ketepatan Waktu, Perubahan nyata sudah terlaksanan dengan baik,  namun dalam proses penetapan Sasaran Program terdapat masyarakat yang mampu secara ekonomi ditetapkan menjadi peserta program dan terdapat masyarakat yang memenuhi kriteria namun belum ditetapkan menjadi peserta program serta pelaksanaan program ini belum dapat menanggulangi kemiskinan di Desa Molas. (2) Faktor-Faktor yang Menentukan Efektivitas Program keluarga Harapan (PKH) dalam Penaggulangan Kemiskinan di Desa Molas Kecamatan Bongomeme Kabupaten Gorontalo, dilihat dari aspek Sasaran, Koordinasi, dan jumlah bantuan sudah terlaksana dengan baik, namun dalam pelaksanaan sosialisasi masih terdapat kendala seperti kurangnya partisipasi dari peserta program  serta sarana dan perasarana penunjang seperti Proyektor dan Pengeras suara yang belum memadai
Quality of Academic Administration Services at the Faculty of Social Sciences Gorontalo State University: Analysis with the SERVQUAL Model Rahman H. Lahabu; Asna Aneta; Juriko Abdussamad; Irawaty Igirisa; Fenti Prihatini Tui; Rustam Tohopi
International Journal of Economics, Business and Innovation Research Vol. 5 No. 01 (2026): December - January, International Journal of Economics, Business and Innovatio
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijebir.v5i01.2694

Abstract

Academic administration services are a central element in supporting the smooth educational process in higher education because it is the entrance to all student academic activities. This study aims to describe the quality of academic administration services at the Faculty of Social Sciences, Gorontalo State University using the SERVQUAL model. The research approach is qualitative with interview, observation, and documentation techniques. The results show that the reliability and physical evidence of the service are good, but responsiveness, reassurance, and empathy need to be improved especially in periods of high workload. The research recommends optimizing SOPs, increasing human resource capacity, and digitizing services to improve the quality of academic administration services.
Inovasi Pelayanan Publik dalam Pelayanan Pajak Kendaraan Bermotor di Kota Gorontalo Rendi A. Saleh; Fenti Prihatini Dance Tui; Yacob Noho Nani
Perspektif Administrasi Publik dan hukum Vol. 3 No. 1 (2026): Januari: Perspektif Administrasi Publik dan hukum
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/perspektif.v3i1.991

Abstract

Based on the analysis, (1) the support aspect has been implemented effectively, as evidenced by strong leadership commitment, policy support, the availability of facilities and infrastructure, adequate budget allocation, and solid inter-agency coordination, although technical constraints such as network disruptions remain. Further, (2) the capacity aspect is categorized as relatively adequate, reflected in the readiness of human resources, the availability of technological infrastructure, clear standard operating procedures, and the implementation of training programs, despite the need for further enhancement of technical competencies and network quality. Lastly, (3) the value aspect demonstrates highly positive outcomes, as the Warkop Samsat program provides significant benefits, including improved service quality, time and cost efficiency, service convenience, increased user satisfaction, and enhanced public compliance with motor vehicle tax payments In conclusion, public service innovation through the Warkop Samsat program in Gorontalo City has been effectively implemented, generating positive impacts for the community. However, further strengthening of technical aspects and capacity development is required to ensure the program's sustainability.
Artificial Intelligence Applications in Modern Tax Admin-istration: Opportunities and Challenges Vivi Venti Vera Sulila; Fenti Prihatini Dance Tui
Green Social: International Journal of Law and Civil Affairs Vol. 3 No. 2 (2026): June: International Journal of Law and Civil Affairs
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/greensocial.v3i2.299

Abstract

This research examines the application of artificial intelligence (AI) in modern tax administration, focusing on three domains: fraud detection, taxpayer services, and operational efficiency. The main problems identified are the gap between AI's rapid technical advancement and the readiness of governance, legal, and ethical frameworks, as well as the lack of integrated analysis across these dimensions. The objective is to synthesise empirical evidence on AI adoption opportunities and challenges, and to formulate actionable policy recommendations. Using a systematic literature review with thematic analysis of 20 sources (2021–2026), including OECD reports, peer-reviewed articles, and institutional studies, this research compares evidence from multiple jurisdictions (EU, US, China, Indonesia). The main findings show that AI adoption soared from 9% (2016) to 69% (2023), with fraud detection rates reaching 50%, potential efficiency gains of up to 40%, and processing time reductions of up to 70%. However, five critical challenges are identified: algorithmic bias and opacity, legal ambiguity, data privacy risks, accountability gaps, and human resource constraints. The synthesis reveals a non-linear (inverted U‑shape) relationship between AI usage intensity and professional vigilance. This research concludes that AI offers substantial opportunities, but success depends on humane, transparent, and accountable governance. An integrative three‑phase roadmap (inception, consolidation, optimisation) is proposed to balance power and trust dimensions in AI‑enabled tax administration.
Efektivitas Program Penyediaan Air Minum dan Sanitasi Berbasis Masyarakat (PAMSIMAS) di Kecamatan Kabupaten Gorontalo Dela Puspita Labaso; Juriko Abdussamad; Fenti Prihatini Dance Tui
Jurnal Ekonomi, Manajemen, Ilmu Sosial dan Politik (J-EMSPOL) Vol. 2 No. 3 (2025): Jurnal Ekonomi, Manajemen, Ilmu Sosial dan Politik
Publisher : CV. Dalle’ Deceng Abeeayla

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69623/j-emspol.v2i3.159

Abstract

This study aims to evaluate the effectiveness of the community-based drinking water supply and sanitation program (PAMSIMAS) in Telaga Biru District, Gorontalo Regency, focusing on three villages: Modelidu, Ulapato A, and Ulapato B. The research method used is descriptive qualitative with data collection techniques through interviews, observation, and documentation. The results show that the effectiveness of the program varies in each village, namely Modelidu and Ulapato A villages, the program has not been fully effective due to weak institutional management, low community participation, and limited infrastructure maintenance. Meanwhile, Ulapato B village shows successful program implementation with routine maintenance, good water quality, and active community participation. These findings indicate that the sustainability of the program is highly dependent on community participation, strengthening village institutions, and ongoing technical and policy support. This study recommends revitalizing management institutions and increasing community capacity as keys to the effectiveness of the community-based drinking water supply and sanitation program (PAMSIMAS) in rural areas.
Effectiveness of Training Programs at the Gorontalo City Small and Medium Enterprises (LLK-UKM) Job Training Workshop Iwan Adam; Fenti Prihatini Tui; Romy Tantu
PROVIDER JURNAL ILMU PEMERINTAHAN Vol. 3 No. 1 (2024): April 2024 - September 2024
Publisher : Program Studi Ilmu Pemerintahan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59713/bcqr2c81

Abstract

This research aims to describe (1) the effectiveness of training activities at the Small and Medium Enterprises Job Training Workshop (LLK-UKM) in Gorontalo City and (2) Determining Factors for the Effectiveness of Training Activities at the Gorontalo City Small and Medium Enterprises Job Training Workshop (LLK-UKM). . The research method used in this research is a research method with a qualitative approach. Data collection techniques were carried out using interviews, observation and documentation. The research results show that first, the effectiveness of the training program at the Gorontalo City Small and Medium Enterprises Job Training Workshop (LLK-UKM) can be seen from 1) Understanding the program. 2) Right on target, 3) On time, 4) Achievement of goals 5) Real change. Of these 5 aspects, there is one aspect that is not yet effective, namely understanding the program. The process of disseminating information has not been effective, resulting in some people not knowing about the training program organized by LLK-UKM Gorontalo City. Second, the effectiveness of the training program at the Gorontalo City Small and Medium Enterprises Job Training Workshop (LLK-UKM) can be seen from two aspects, namely: (1) Human resources and (2) Infrastructure. The research results show that these two factors are not effective. The lack of instructors available at LLK UKM Gorontalo City is hampering training activities. Likewise, the second factor is inadequate infrastructure. Apart from the very limited amount of equipment available, most of it is still manual equipment.  
EFEKTIVITAS PELAYANAN PUBLIK DI DINAS PUPR PROVINSI GORONTALO DALAM MENINGKATKAN AKSES RUMAH LAYAK HUNI BAGI MASYARAKAT MISKIN Rizky Ayulia Sari; Fenti Prihatini Tui; Alfiyah Agussalim
Indonesian Journal of Social Science and Education (IJOSSE) Vol. 2 No. 2 (2026): Vol 2. No. 2 Edisi Mei 2026
Publisher : JCI Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62567/ijosse.v2i2.2719

Abstract

Penelitian ini bertujuan untuk mengetahui efektivitas pelayanan publik di Dinas PUPR Provinsi Gorontalo dalam meningkatkan akses rumah layak huni bagi masyarakat miskin. Analisis dilakukan berdasarkan indikator efektivitas program yang meliputi pemahaman program, ketepatan sasaran, ketepatan waktu, tercapainya tujuan, dan perubahan nyata. Penelitian menggunakan pendekatan kualitatif dengan metode deskriptif. Data dikumpulkan melalui observasi, wawancara, dan dokumentasi pada pihak Dinas PUPR, pemerintah desa, dan masyarakat penerima bantuan Rumah Layak Huni (RLH). Hasil penelitian menunjukkan bahwa efektivitas pelayanan publik dalam program Rumah Layak Huni belum sepenuhnya optimal. Pemahaman program dan ketepatan sasaran telah berjalan cukup baik, meskipun masih terdapat kendala pada pemahaman prosedur dan verifikasi data penerima bantuan. Ketepatan waktu pelaksanaan program belum maksimal akibat hambatan administrasi dan proses pencairan bantuan. Namun demikian, program RLH telah memberikan dampak positif terhadap peningkatan kualitas tempat tinggal, kenyamanan, serta kualitas hidup masyarakat penerima manfaat.
Co-Authors Alfiyah Agussalim Alya Amirunnisa Pusadan Amelia Abdullah Andika S Tabanal Arif Bobihu arifin tahir Arrazaq, Naufal Raffi Asna Aneta Badjuka, Alexander H. Bakari, Maimun Choirully, Rodifa Citra Amanda Harun Dalila, Margaretha H. Dauhi, Kartin Dela Puspita Labaso Delvi Murlia Mamonto Dimas, Mohamad Rifki Ditha Syahdyan Almaulita Dondick Wicaksono Wiroto, Dondick Wicaksono Dunggio, Moh. Rizki Fatmawati Mohamad Frengky Reymond Jantu Gaffar, Gaffar Gobel, Syafiga Nurcahyani H. Badjuka, Alexander Hadi Saputro Wirakusumah Hadjaratie, Srininang Hariana, Hariana Ibrahim, Sri Rahmawaty Ina, Maurel Nurislamiyah D. Indri Patra Irawati Igirisa Irawaty Igirisa Iwan Adam Jaura K Yanji Juriko Abdussamad Kadullah, Priti Melani Karim, Alifzonardi Rahman Katili, Andi Yusuf Kiayi, Merlis Labaso, Dela Puspita Ladiku, Mohamad Rusdiyanto Marhaba, Marwan Melisa Kamaru Mitravin Igirisa Mohamad Aldi Yasin Mohamad Raga Vael Walangadi Mozin, Sri Yulianti Mozin, Sri Yulianty Naki, Mohamad Rasid Natasya Utina Naufal R. Races Niken G. Umula Novi Dima Andayani Oktaviani Kaku Pakaya, Abdul Malik Panigoro, Siti Aisyah Febriani Pattipeilohy, Jesicha Agnesia Poliyama, Magfirah Prasethyo Darmawan Sumba Rahim, Rendy Rianto Rahman H. Lahabu Rahmatiah Rahmatiah Rahmatiah Rahmatiah Rajak, Fadila Abdul Ramadhan, Nur Fazryah Ramla Inaku Regyta Juliani Rendi A. Saleh Ridwan Ibrahim Rizky Ayulia Sari Romy Tantu Rosman Ilato Rusli Isa Rustam Tohop Sabali, Susanto Salim, Yayuk Juliarti Sa’ban, Ingki Nurcahayani Siko Fadil Muhamad Siskawati P Moha Sri Astutik Siswandi Sri Susanti Said Suhartin Thaib supangkat, Nur Rahma Ningsih Swastiani Dunggio Syahrir Abdussamad Syamsyah, Nur Tamaun, Witarti Tohopi, Rustam U.Timumun, Rahmat Hidayat Udin Hamim Umar, Nurlin Vivi Venti Vera Sulila Walidun Husain Walidun Husain Yacob Noho Nani Yanti Aneta Yulinar puluhulawa Zuchri Abdussamad