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All Journal E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Procuratio : Jurnal Ilmiah Manajemen Jurnal Kewirausahaan dan Manajemen Bisnis CUAN Dharma Ekonomi Jurnal Projemen UNIPA Nian Tana Sikka: Jurnal Ilmiah Mahasiswa Journal Economic Excellence Ibnu Sina Prosiding Seminar Nasional Ilmu Manajemen Kewirausahaan dan Bisnis Proceeding of The International Conference on Management, Entrepreneurship, and Business Jurnal Riset dan Inovasi Manajemen
Imanuel Wellem
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Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences

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PERANAN SEKRETARIAT DALAM MEMAKSIMALKAN FUNGSI PELAYANAN ADMINISTRASI PERKANTORAN DI BIDANG SEKRETARIAT DINAS PERDAGANGAN PERINDUSTRIAN DAN KOPERASI UKM KABUPATEN SIKKA Wihelmina Beatris; Imanuel Wellem; Paulus Juru
Jurnal Projemen UNIPA Vol 13 No 1 (2026): Januari: Jurnal Projemen UNIPA
Publisher : Universitas Nusa Nipa Maumere

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This research aimed to analyze the role of the secretariat in maximizing office administrative service funtions within the secretariat division of the departement of trade, industry, and cooperatives and SMEs of sikka regency. This research used a qualitative approach with data colletion techniques including interviews, observations, and document studies. The key informant in this research was the head of the secretariat division. Data analysis was conducted interactively through the stages of data colletion, data reduction, data presentation, and conclusion drawing. The result showed that the secretriat has carried out office administrative functions systematically and in a structured manner, covering routine, technical, analytical, interpersonal, and managerial functions. The management of correspondence and archives has been implemented following the established procedures, although it remained largely manual and faced challenges such as delays in letter numbering and limited supporting facilities. The utilization of information technology through the srikandi application has proven to improve work efficiency, however, it still requires enhanced human resource competencies and stronger technological infrastructure support. In terms of analysis and reporting, the secretariat played an important role in preparing administrativereports and providing accurate data to support managerial decision-making. Furthermore, the secretariat also held a strategic role in fostering coordination, communication, and harmonious working relationships within the organization.
EVALUASI EFEKTIVITAS PENGAMANAN ASET DAERAH BERUPA KENDARAAN DINAS PADA KANTOR BPKAD KABUPATEN SIKKA Ignasius Damianus Nong Kelvin; Imanuel Wellem; Viktor Eko Transilvanus
Jurnal Projemen UNIPA Vol 13 No 1 (2026): Januari: Jurnal Projemen UNIPA
Publisher : Universitas Nusa Nipa Maumere

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This research aimed to evaluate the effectiveness of safeguarding regional assets in the form of official vehicles at the Regional Financial and Asset Management Agency (BPKAD) of Sikka Regency. Asset security is an essential component in the management of regional government assets to ensure orderly governance, physical security, and legal certainty regarding asset ownership. This study employs a qualitative approach, with data collected through interviews, observations, and documentation. Data analysis was conducted descriptively based on indicators of administrative security, physical security, legal security, as well as supervision and control. The results show that the security of official vehicle assets has been implemented through administrative recording, safekeeping of ownership documents, and monitoring of vehicle usage. However, its effectiveness is not yet optimal, as there are still official vehicles that have not been returned after the end of officials’ terms of office, along with weak enforcement of sanctions and limited periodic monitoring. Factors affecting the effectiveness of asset security include budget constraints, low user awareness, and suboptimal implementation of internal control systems. This study recommends strengthening supervision, conducting re-inventory of official vehicles, enforcing stricter sanctions, and improving coordination among regional government agencies to achieve more orderly, transparent, and accountable asset management
ANALISIS KEBUTUHAN DAN MINAT PENGGUNAAN PLATFORM PINJAMAN DAN PEMBAYARAN ONLINE PADA APLIKASI ESCETE DI KSP CREDIT UNION BAHTERA SEJAHTERA TEMPAT PELAYANAN KEWAPANTE Fransiskus Xaverius Muko Sorowutun; Imanuel Wellem; Nunsio Handrian Meylano
Jurnal Projemen UNIPA Vol 13 No 1 (2026): Januari: Jurnal Projemen UNIPA
Publisher : Universitas Nusa Nipa Maumere

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The rapid development of information technology has transformed the way financial institutions deliver services, including credit unions. To improve service quality and accessibility for its members, KSP Credit Union Bahtera Sejahtera introduced a digital platform through the ESCETE application, which enables members to conduct loan and payment transactions online. This study aims to analyze the needs and members’ interest in using the online loan and payment platform provided by the ESCETE application at KSP Credit Union Bahtera Sejahtera, Kewapante Service Office. The findings reveal that the ESCETE application significantly facilitates members in conducting financial transactions without visiting the service office. The platform also improves employees’ work efficiency and accelerates service delivery. Members demonstrate a relatively high level of interest in using the application due to its accessibility and time efficiency. However, several challenges remain, including limited digital literacy among some members and unstable internet connectivity. This study concludes that the ESCETE application plays an important role in supporting digital financial services in credit unions. Therefore, continuous socialization and user assistance are necessary to maximize the utilization of the application
ANALISIS KESENJANGAN KUALITAS PELAYANAN JASA KEAGENAN KAPAL DALAM MENENTUKAN TINGKAT KEPUASAAN PELAYANAN DI PT MAUMERE BAHARI EXPRESS Jian Richard Mylano; Imanuel Wellem; Nunsio Handrian Meylano; Richardus Muga
Jurnal Projemen UNIPA Vol 13 No 1 (2026): Januari: Jurnal Projemen UNIPA
Publisher : Universitas Nusa Nipa Maumere

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This final report aimed to analyze the service quality gap in ship agency services in determining customer satisfaction levels at PT Maumere Bahari Express. The study was conducted as part of the Merdeka Belajar Kampus Merdeka (MBKM) internship program using a qualitative descriptive approach. Data were collected through interviews with management, employees, and service users (ship crew), direct observation of service processes, and company document review. The analysis was carried out based on the service quality gap model, which includes gaps between customer expectations and management perceptions, management perceptions and service quality specifications, service specifications and service delivery, service delivery and external communication, as well as the gap between expected service and service received by customers.. The results showed that several service gaps still existed in the services, particularly related to administrative speed, clarity of information, service operational standards, as well internal coordination and communication. These gaps affected the level of customer satisfaction, which had not yet been optimal. Therefore, PT Maumere Bahari Express needed to make improvements through strengthening management commitment to service quality, refining standard operating procedures, and enhancini internal and external communication systems in order to improve customer satisfaction sustainably..
Pengaruh Dukungan Organisasi dan Disiplin Kerja Terhadap Kinerja Pegawai pada Kantor Badan Perencanaan Penelitian dan Pengembangan (BAPELITBANG) Kabupaten Sikka Agustina Nona Leli; Imanuel Wellem; Yustina Olivia Da Silva
Jurnal Riset dan Inovasi Manajemen Vol. 3 No. 1 (2025): Februari: Jurnal Riset dan Inovasi Manajemen
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jrim-widyakarya.v3i1.4359

Abstract

This This Study aimed to (1) understand the overview of employe, performance, Organizational support, and work discipline, and (2) analyze the influence of organizational support and work discipline on employee performace both partially and simultaneously. The population in this study consisted of 40 employees of the Regional Planning, Research, and Development Agency (BAPELITBANG) of the Sikka Regency. Due to the limited population, the study was conducted using a census or saturated samping method. Data were collected through questionnaires and analyzed using descriptive and infertial statistical methods, specificallymultiple linear regression. Hypothesis testing was conducted using f- tesr and t-test. The results of the descriptive analysis indicated that the employee performance variable was categorized as good, the organizational support variable was also categorized as good,and the work discipline variable was categorized as good as well. The results of the t-test showed that partially,the organizational support variable had a positive and significant effect on employee performance. Additionally, the work discipline variable had a positive and significant effect and employee performance.the result of the f-test showed that simultaneously, the organizational support and the work discipline variables had a significant effect on employee performance. The determination analysis results indicated that the two independent variables in this study could explain 23,4% of the variation in the rise and fall of employee performance at the regional planning, Reseach, and Development Agency ( BAPELITBANG) of Sikka Regency.
Strategi Penanganan Kredit Macet Pada Koperasi Karyawan BI SMK Yohanes XXIII Maumere Arisandy Nau; Imanuel Wellem; Nunsio Handrian Meylano
Jurnal Projemen UNIPA Vol 13 No 2 (2026): Mei: Jurnal Projemen UNIPA
Publisher : Universitas Nusa Nipa Maumere

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This study aims to analyze the strategies for handling bad debts at the Maju Terus Employee Cooperative at SMK Yohanes XXIII Maumere. The main problem faced by the cooperative is the increasing bad debts, most of which come from member arrears on daily transactions through the cash-on-account system, such as purchasing office stationery and photocopy services. This condition affects the cooperative's liquidity and reduces the effectiveness of services to members. The method used in this study is a qualitative descriptive approach with data collection techniques through observation, interviews, and documentation during internship activities. The research results indicate that the main causes of bad debts include low member discipline, lack of supervision, and weak credit management systems. Strategies that can be applied to address these issues include rescheduling payments, establishing stricter credit rules, increasing supervision, as well as providing guidance and education to members on the importance of responsibility in payments. The implementation of these strategies is expected to improve the quality of credit management, maintain the financial stability of the cooperative, and increase the members' welfare sustainably.
Pengaruh Iklim Kerja dan Employee Engagement Terhadap Kinerja Pegawai pada Kantor Kementerian Agama Kabupaten Sikka Rikardus Riki Supriyanto; Imanuel Wellem; Kristiana Reinaldis Aek
Jurnal Projemen UNIPA Vol 13 No 2 (2026): Mei: Jurnal Projemen UNIPA
Publisher : Universitas Nusa Nipa Maumere

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This study aims to: (1) describe Employee Performance, Work Climate, and Employee Engagement; and (2) analyze the influence of Work Climate and Employee Engagement on Employee Performance, both partially and simultaneously. The population of this study consisted of all employees of the Ministry of Religious Affairs Office of Sikka Regency, totaling 189 employees. Since the population size was relatively large, the sampling technique used was probability sampling with a simple random sampling method. The sample size was determined using the Slovin formula, resulting in 65 respondents. Data were collected through questionnaires and analyzed using descriptive and inferential statistical methods, namely multiple linear regression analysis. Hypothesis testing was conducted using the F-test and t-test. The results of the descriptive analysis indicate that Employee Performance is categorized as good, Work Climate is categorized as good, and Employee Engagement is also categorized as good. The results of the t-test show that Work Climate has a positive and significant effect on Employee Performance. Furthermore, Employee Engagement also has a positive and significant effect on Employee Performance. The results of the F-test indicate that Work Climate and Employee Engagement simultaneously have a significant effect on Employee Performance. The coefficient of determination analysis shows that the two independent variables in this study are able to explain 47.9% of the variation in Employee Performance at the Ministry of Religious Affairs Office of Sikka Regency.
Pengaruh Konflik Kerja Dan Beban Kerja Terhadap Kinerja Pegawai Pada Kantor Pertanahan Kabupaten Sikka Wiliborda Da Iga; Imanuel Wellem; Maria Modesta Missi Mone
Jurnal Projemen UNIPA Vol 13 No 2 (2026): Mei: Jurnal Projemen UNIPA
Publisher : Universitas Nusa Nipa Maumere

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This study aims to: (1) describe Employee Performance, Work Conflict, and Workload; and (2) analyze the effect of Work Conflict and Workload on Employee Performance, both partially and simultaneously. The population of this study consisted of 47 employees of the Land Office of Sikka Regency. Since the population was relatively small, a census (total sampling) technique was employed. Data were collected through questionnaires and analyzed using descriptive statistics and inferential statistics, specifically multiple linear regression analysis. Hypothesis testing was conducted using the F-test and t-test. The results of the descriptive analysis indicate that the Employee Performance variable falls into the good category, the Work Conflict variable is also in the good category, and the Workload variable is likewise categorized as good. The results of the t-test show that, partially, Work Conflict has a negative and insignificant effect on Employee Performance. Likewise, Workload has a negative and insignificant effect on Employee Performance. Meanwhile, the results of the F-test indicate that Work Conflict and Workload simultaneously have a significant effect on Employee Performance. The coefficient of determination analysis shows that the two independent variables in this study explain 20.9% of the variation in Employee Performance at the Land Office of Sikka Regency, while the remaining 79.1% is explained by other variables not included in this study. Keywords: Work Conflict, Workload, Employee Performance
Co-Authors Agustina Dua Ona Agustina M.D. Lela Agustina Nona Leli Ana Nita Dua Nurak Anastasia Nirma Ninu Arisandy Nau Cicilia Ayu Wulandari Nuwa Cindy Claudia Kana Talo Delsiana Yestin Ellysa Rosdiana Juri Faustina Peni Hayon Felistas Nuntia Dua Wigis Fidelis Roi Ama Lidon Fransiska Aprilia Fransiska Nineng Fransiskus Xaverius Muko Sorowutun Fredericko Lino Pereira Frumensia Katensia Gabriela Delagita Ignasius Damianus Nong Kelvin Imelda Virgula Wisang Jian Richard Mylano Kasilda Yuni Saputry Kristiana Reinaldis Aek Kristiana Reinildis Kristiana Reinildis Aek Kristina Sujila Kurniawan Gheta, Antonius Philipus Lusia Emiliana Lawi Magdalena Silawati Samosir Maksimus Milianus Roly Margareta Febriyanti More Mangara Putri Margaretha Yulianti Maria Aprianti Maria Herliana Rofina Maria Ilvani Nona Rista Maria Kristina Maria Meiling Fanggi Dae Maria Modesta Missi Mone Maria Modesta Missi Mone Maria Salvani Lebi Maria Viche Estorina Maring Mechtildis Yustina Dua Mete Jano Natalia Melantika Nunsio Handrian Meylano Paulus Juru Rangga, Yoseph Darius Purnama Richardus Muga Rikardus Riki Supriyanto Selviana Evarista Misa Silverius Simon Sisilia Arni Stefania Cindrianti Sipi Stephani Delayunenta Stevania Dua Mahing Veronika Tamaya Viktor Eko Transilvanus Vinsensius Ama Muda Walter Obon Wihelmina Beatris Wiliborda Da Iga Yohana Desiree Sadipun Yohanes Yohanes Yosef Tonce Yosefina Andia Dekrita Yoseph Darius Purnama Rangga Yoseph Darius Purnama Rangga Yulia Apriliani Ayu Astuti Pondeng Yustina Olivia Da Silva