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The Influent of Leadership, Motivation, and Physical Work Environment on Employee Performance Nur Choliqfatus Azizah; Nur Hidayati; Supriyanto Supriyanto
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.4907

Abstract

The study aims to analyze the influence of leadership, motivation and physical work environment on employee performance at the Tax Office (KPP) Pratama East Denpasar. The population in this study were all employees of the Pratama Tax Office (KPP) of East Denpasar, namely 96 people, not including the leadership of 1 person. The number of respondents in this study was determined by the census method in which all employees were used as respondents. Data collected through questionnaire method. Furthermore, the data were analyzed using the method of multiple linear regression data analysis techniques. The results of this study are Leadership, Motivation and Physical Work Environment have a significant effect on Employee Performance at East Denpasar KPP, Leadership has a significant positive effect on Employee Performance at East Denpasar KPP, Motivation has a significant positive effect on Employee Performance at East Denpasar KPP. Physical Work Environment has a significant positive effect on Employee Performance at East Denpasar KPP.
The Effect of E-Service Quality and E-Trust on Consumer Loyalty through Consumer Satisfaction as Intervening Variables (Case Study on Shopee Users in Malang Regency) Abd. Hakam; Nur Hidayati; Supriyanto Supriyanto
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.5112

Abstract

This study aims to analyze the effect of e-service quality and e-trust on consumer loyalty through customer satisfaction as an intervening variable. The population of this research is Shopee users in Malang Regency. In this study, the sampling technique used purposive sampling so that 80 respondents were determined. The data analysis method is descriptive quantitative. Quantitative analysis was performed using Smart PLS. In this study, the results show that e-service quality and e-trust have a significant effect on consumer satisfaction, consumer satisfaction has an effect on consumer loyalty, e-trust has an effect on consumer loyalty, while e-service quality has no effect on consumer loyalty. Consumer satisfaction is not able to mediate the effect of e-service quality and e-trust on consumer loyalty.
The Influence of Leadership Style and Organizational Commitment on Work Motivation and Organizational Performance (Case Study on the National Creative Economy Movement DPC (GEKRAFS) Probolinggo Regency) Achmad Basofitrah; Hadi Sunaryo; Supriyanto Supriyanto
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6083

Abstract

This study aims to analyze the effect of leadership style and organizational commitment on work motivation and organizational performance. The population of this study are members of the National Creative Economy Movement DPC (GEKRAFS) Probolinggo Regency. In this study, the sampling technique used the entire population so that the respondents were determined to be 40 respondents. The data analysis method is descriptive quantitative. Quantitative analysis was performed using SmartPLS. In this study, the results showed that leadership style and organizational commitment had a significant effect on organizational performance, leadership style and organizational commitment had an effect on motivation, while motivation had no effect on organizational performance.
Co-Authors AA Sudharmawan, AA Abd. Hakam Achmad Basofitrah Adzansyah Adzansyah Afandi, Asep Agung Abadi Kiswandono Agus Purnomo Ahmad Chafid Alwi Ali Muhson Amika Rois An Nisaa’ Shabrina Ananto Krisna Wardhana Anita Herawati Aula Ahmad Hafid Saiful Fikri Aula Ahmad Hafidh Saiful Fikri Aula Ahmad Hafidh Saiful Fikri Aurlia Hayatunisa Aziz Aziz Bambang Sudarmanto Bambang Suprayitno Barkah Lestari Daniel Rangga Wijaya Dewi Inne Kumalasari Dinda Mezia Physka Djuni Thamrin Dyah Pertiwi Kusumawardani Efendi, Dwi Marisa Endang Mulyani Fergina Prawaning Tyas Hadi Sunaryo Hanny Novita Ramadhan Iko Prastiyo Janice Soe Jenny Florentina Jessie Jessie Jhonni Sinaga Kiromim Baroroh Kurniati Kurniati Lilia Pasca Riani Maemunah Maimun Sholeh Maridi Maridi Matdio Siahaan Miftahurrohmah Nur Azizah Mila Istiqamah muhammad mun'im Muhammad Roestam Afandi Muhyadi Muhyadi Mustofa, Andi Muthia Novita Ramadhani Ni Luh Gede Ratna Juliasih Niken Salsabilla Nikken Syakira Haq Nova Ariska Nur Choliqfatus Azizah Nur Hidayati Nurdayati Nurdayati Nurfuadi Nurfuadi Pakarti Riswanto Pardiman Pardiman Parida, Merri Putri Aprilia Hikayatunni’mah Rachmat Fadly Rahma Fitriani Thalitha Rahmatullah, Sidik Rinawati Rinawati Rinda Novitasari Rio andi Saputra Rio andi Saputra Rio Putra Riris Lestiowati Rizka Ari Wandari Romadon Romadon Rozaq Isnaini Nugraha Rustam Rustam selly Selly Sigit Sugiharto Subejo Sudarno Sudarno Sugeng Suroso Sunarto Sunarto Syisva Nurwita Syisva Nurwita Tejo Nurseto Tungga Buana Irfana Veithzal Rivai Zainal Yuli Eprianti Yulpa Rabeta