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Journal : Solidaritas

Implementasi Peraturan Bupati Karanganyar Nomer 82 Tahun 2019 Tentang Petunjuk Pelaksanaan Penyelenggaraan Administrasi Kependudukan Di Kecamatan Kebakkramat Kabupaten Karanganyar Saputra, Fadhilah Rizky; Suranto, Joko; Sugiyarti, Sri Riris
Solidaritas Vol 8 No 2 (2024): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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Abstract

Karanganyar Regent Regulation Number 82 of 2019 concerning Guidelines forImplementing Population Administration in Kebakkramat District, KaranganyarRegency is one of the guidelines to make it easier for the Population and CivilRegistration Service to carry out services related to Population Administration. Thisresearch aims to analyze and describe the implementation of Karanganyar RegentRegulation Number 82 of 2019 concerning Guidelines for Implementing PopulationAdministration in Kebakkramat District, Karanganyar Regency. There are still people inKebakkramat District who don't understand the importance of e-KTP, even the youngergeneration doesn't understand the importance of e-KTP, and many people are too lazy tocome directly to the Kebakkramat District office, usually just leaving the house. files toemployees and usually people give bribes in the form of money to employees so that theprocess of making e-KTPs is accelerated.. The research method used is descriptiveresearch with a qualitative approach. Data collection was carried out using interview,observation and documentation techniques . This research analysis uses four elements,namely data collection, data reduction, and drawing conclusions.The technique fordetermining informants for this research uses purposive sampling and snowball samplingtechniques. The informants in this research were 5 people consisting of the KebakkramatDistrict Secretary, the governance section, the e-KTP maker operator and theKebakkramat community. The results of the research conducted by the author show thatthe e-KTP making service in Kebakkramat District can be said to be good, although thereis some confusion and misunderstanding regarding social media and informationsources.Keywords: Communication, Resources, Disposition, and Bureaucratic Structure
PENGARUH PERENCANAAN, PENGAWASAN, DAN KOORDINASI TERHADAP EFEKTIVITAS SISTEM E–LAYANAN DI BADAN PENDAPATAN DAERAH KOTA SURAKARTA Damayanti, Anissa Vika; Winarti, Winarti; Suranto, Joko
Solidaritas Vol 8 No 2 (2024): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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The purpose of this study was to know the effect of planning, supervision and coordination on the effectiveness of the e-service system at at the Regional Revenue Agency Surakarta. This type of research uses a casual associative strategy through quantitative methods. This research is located at the Regional Revenue Agency of Surakarta City. The research population was 40 permanent employees with saturated sample technique. Data collection used a questionnaire. Data analysis techniques used multiple linear regression. The results showed that planning has a significant effect on the effectiveness of the E-Service system. Supervision has a significant effect on the effectiveness of the E-Service system. Coordination has a significant effect on the effectiveness of the E-Service system. Planning, supervision and coordination affect the effectiveness of the E-Service system simultaniously. Keywords: planning, supervision, coordination, effectiveness
PENGARUH KUALITAS PELAYANAN DAN MOTIVASI MEMBACA TERHADAP KEPUASAN PENGGUNA APLIKASI ISOLO SEBAGAI PERPUSTAKAAN DIGITAL DI DINAS PERPUSTAKAAN DAN KEARSIPAN KOTA SURAKARTA TAHUN 2024 Isnaini, Isnaini; Suranto, Joko; Wirawan, Riska
Solidaritas Vol 8 No 2 (2024): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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The research conducted aims to analyze the influence of service quality and reading motivation on user satisfaction of the iSolo application at the Surakarta City Library and Archives Service. The service quality variables in this research use the service quality theory by Parassuraman Valerie Zeithmal and Leonard Berry 1988 with the dimensions of tangibles, reliability, responsiveness, assurance and empathy. The reading motivation variable uses self-determination theory by Ryan & Deci in 2000 with the dimensions of autonomy, competence and relatedness. The user satisfaction variable is measured using indicators proposed by Tjiptono, namely conformity to expectations, interest in reuse, and willingness to recommend. The research method used is an associative quantitative method in the form of causal relationships. The population used in this research is all the unknown number of iSolo application users. The sampling technique used simple random sampling or random sampling with a sample of 96 respondents. The method used in collecting research data is a questionnaire. The data analysis technique used is statistical testing with validity, reliability, classical assumption tests, multiple linear regression analysis tests, t tests, F tests, and coefficient of determination tests. Based on the research results, it was concluded that service quality had a low influence on iSolo application user satisfaction at the Surakarta City Library and Archives Service, while reading motivation had a very low influence on iSolo application user satisfaction at the Surakarta City Library and Archives Service. Service quality and reading motivation together have a significant effect on user satisfaction of the iSolo application at the Surakarta City Library and Archives Service with an Fcount value of 26.031. The coefficient of determination value is 0.345, which means that 34.5% of the user satisfaction variable can be explained by the service quality and reading motivation variables, while the remaining 65.5% is influenced by other variables not included in this research. Keywords: Service Quality, Reading Motivation, User Satisfaction
Pengaruh Integrasi Sistem Informasi Terhadap Efisiensi Administrasi Dan Pelaporan Pada Sekretariat Dinas Pemberdayaan Perempuan Perlindungan Anak, Pengendalian Penduduk Dan Keluarga Berencana Kota Surakarta Asmarajati, Suluh; Suranto, Joko
Solidaritas Vol 8 No 2 (2024): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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In the modern era, governments are faced with challenges such as high accountability and limitedresources. In the digital era, the integration of information systems is important to optimizeadministration and reporting. The formulation of this research problem is whether the integrationof information systems has a significant effect on administrative and reporting efficiency at theDP3AP2KB Secretariat of Surakarta City. The purpose of this study was to examine the effect ofinformation systems integration on administrative and reporting efficiency at the DP3AP2KBSecretariat of Surakarta City. This research is expected to contribute to the development of publicadministration science, especially in improving administrative and reporting efficiency throughinformation system integration. The type of research method used is quantitative method withsaturated sampling technique. Data sources used primary and secondary data, data collectedthrough questionnaires distributed to 31 employees at the Secretariat of DP3AP2KB SurakartaCity. Data analysis was carried out in this study with simple linear regression using SPSSsoftware. Based on the results of research and discussion, it shows that the integration ofinformation systems affects the efficiency of administration and reporting at the Surakarta CityDP3AP2KB Secretariat with a positive and significant regression coefficient value, which meansthat any increase in information system integration will be followed by an increase in theefficiency of administration and reporting.Keywords: Information system integration, administrative efficiency, reporting
Efektivitas Penerapan Sistem Presensi Online Dalam Menunjang Kedisiplinan Kerja Pegawai Di Kantor Sekretariat DPRD Sukoharjo Solikhah, Solikhah; Pramono, Joko; Suranto, Joko
Solidaritas Vol 8 No 2 (2024): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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Abstract

To improve employee discipline, efforts to control and supervise the discipline ofemployee working hours need to be carried out continuously and consistently. One of thefactors that can be used as a monitoring and control tool is to see the level of employeeattendance which is periodically evaluated. The manual attendance reporting system that hasbeen carried out tends to manipulate and does not submit employee attendance reports as theyare. In this study the authors used descriptive empirical research with a qualitative approach.This research was conducted at the Sukoharjo Regency DPRD Secretariat Office.The selection of the location as the place of this research was carried out deliberatelybecause the Sukoharjo DPRD Secretariat Office was one of the offices that implemented anonline attendance system in the internal arrangement carried out in the field of human resourcemanagement. Data collection techniques: observation, interviews, documentation. the resultsshowed that the implementation of online attendance at the Sukoharjo DPRD Secretariat Officewas running quite well. Judging from Tangkilisan's indicators: Target achievement, wellrealized in improving work discipline. Adaptability, at the beginning of its application therewere few obstacles in using it, but employees were able to adapt so that they could use onlineattendance well. Job satisfaction, when the online attendance system is implemented, employeediscipline has increased, because it is supported by the Income Supplement Allowance (TPP)if attendance and work are optimal. Responsibility, employees at the Sukoharjo DPRDSecretariat Office are expected to increase the discipline of their attendance and performance,so that they can be competitive at work. So that with the nature of discipline to improve workperformance will be maintained.Keywords: Effectiveness, Discipline, Online Presence