Article Per Year (5 Year)
p-Index From 2020 - 2025
4.409
P-Index
This Author published in this journals
All Journal Jurnal EECCIS Sinkron : Jurnal dan Penelitian Teknik Informatika JURNAL MEDIA INFORMATIKA BUDIDARMA Jurnal Otomasi Kontrol dan Instrumentasi JUTIS : Jurnal Teknik Informatika JATI (Jurnal Mahasiswa Teknik Informatika) Nusantara Science and Technology Proceedings Jurnal Pengabdian Polinema Kepada Masyarakat Jurnal Pengabdian kepada Masyarakat IJORER : International Journal of Recent Educational Research Jurnal Pustaka Mitra : Pusat Akses Kajian Mengabdi Terhadap Masyarakat Jurnal Pengabdian pada Masyarakat Ilmu Pengetahuan dan Teknologi Terintegrasi Journal Of Artificial Intelligence And Software Engineering Jurnal Informatika Polinema (JIP) SWAGATI: Journal of Community Service
Elok Nur Hamdana
Politeknik Negeri Malang
Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Public Health Social Sciences Other

Published : 28 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Journal Of Artificial Intelligence And Software Engineering

 1 
Sentiment Analysis of Visitor Reviews on Google Maps at Kampung Coklat Tourism Hamdana, Elok Nur; Nur Wardani, Alifah Okta; Tri Hayati Ririd, Ariadi Retno
Journal of Artificial Intelligence and Software Engineering Vol 5, No 1 (2025): Maret
Publisher : Politeknik Negeri Lhokseumawe

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30811/jaise.v5i1.6488

Abstract

Google Maps plays an important role in the tourism industry, allowing visitors to share their reviews widely. These reviews not only influence potential visitors' decisions but also impact the reputation of tourist destinations. However, evaluating service quality based on offline reviews remains suboptimal compared to online reviews, which are more accessible and interpretable. This research focuses on sentiment analysis of visitor reviews on Kampung Coklat in Blitar using the Naïve Bayes algorithm. The goal is to classify reviews into positive, neutral, or negative to understand visitors' perspectives on the tourism services. Data was collected from Google Maps and processed using the Naïve Bayes method, which has proven effective in sentiment classification even with relatively small training data sets. Experimental results showed the highest accuracy of 75% with an 80% training data and 20% testing data ratio. WordCloud analysis also depicts frequently occurring words in positive, neutral, and negative reviews, providing insights into aspects influencing tourists' experiences.
Co-Authors Ade Ismail Ade Ismail Agung Nugroho Pramudhita Agung Nugroho Pramudhita Aji, Deddy Kusbianto Purwoko Al Hadid Firdaus, Vipkas Ananta, Ahmadi Yuli Anisa Meiyanti Hutami Arief Prasetyo Balya Iqbal Alfahmi, Muhammad Buana, Hatmiri Budi Harijanto Budi Harijanto Budi Harijanto, Budi Candra Bella Vista Deasy Sandhya Elya Ikawati Deasy Sandhya Elya Ikawati Deddy Kusbianto Purwoko Aji Deddy Kusbianto Purwoko Aji Dhika Ainul Luthfi Dika Rizky Yunianto Dimas Diki Fahreza Dimas Wahyu Wibowo Dina Risky Alin Saputri Eka Larasati Amalia Eka Larasati Amalia Ekojono Ekojono Erfan Achmad Dahlan Fahreza, Dimas Dwiki Farid Angga Pribadi Farid Angga Pribadi, Farid Angga Figha Al Azmi Firman Rachmad Caesar Hutami, Anisa Meiyanti Ida Ayu Putu Sri Widnyani Imam Fahrur Rozi Imam Fahrur Rozi Iqbal Alfahmi, Muhammad Balya Irsyad Arif Mashudi M. Unggul Pamenang M. Unggul Pamenang M.Unggul Pamenang Moch Yusuf Muhammad Alfahmi Nur Wardani, Alifah Okta Odhitya Desta Triswidrananta P, Deddy Kusbianto Pamenang, M. Unggul Pramudhita, Agung Nugroho Raka Pradana, Hafiz Rawansyah Rawansyah Retno Tri Hayati Ririd, Ariadi Rizky Yunianto, Dika Rosa Andrie Asmara Sofyan Noor Arief Sofyan Noor Arief Sofyan Noor Arief Tri Hayati Ririd, Ariadi Retno Triana Fatmawati Veronica Elyzabeth Islami, Ratu Yan Watequlis Syaifudin Zarkasyi Matiin Zuraida, Vit