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ANALISIS DAN PERANCANGAN PENGOLAHAN DATA ARSIP PADA KANTOR NOTARIS DAN PEJABAT PEMBUAT AKTA TANAH (PPAT) ISMET TAUFIK, S.H KOTA JAMBI Setiawati, Dessy; Marthiawati, Noneng; Ediansa, Oka
Jurnal Informatika, Sistem Informasi dan Kehutanan (FORSINTA) Vol. 3 No. 2 (2024): Jurnal Informatika, Sistem Informasi dan Kehutanan (Forsinta)
Publisher : LPPM Universitas Muhammadiyah Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53978/jfsa.v3i2.472

Abstract

Many companies, including the Notary Office and PPAT Ismet Taufik, S.H. in Jambi City, still rely on manual systems, leading to poorly organized archive data and inefficient data searches that hinder work processes. This research aims to analyze and design a web-based archival data processing system to improve data organization and search efficiency. Using the UML (Unified Modeling Language) methodology, this study incorporates use case diagrams, activity diagrams, and class diagrams. The system design follows a Prototype model visualized using the Canva application. The result is a design for a more effective and efficient archival data processing system tailored for the Notary Office and PPAT Ismet Taufik, S.H.
PENERAPAN METODE SERVQUAL TERHADAP KUALITAS LAYANAN SISTEM INFORMASI MOBILE BANKING PADA BANK JAMBI KCP SUNGAI BAHAR Muhtadi, Muhammad Amhar; Ikhsan, Muhammad; Marthiawati, Noneng
Jurnal Informatika, Sistem Informasi dan Kehutanan (FORSINTA) Vol. 4 No. 1 (2025): Jurnal Informatika, Sistem Informasi dan Kehutanan (Forsinta)
Publisher : LPPM Universitas Muhammadiyah Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53978/jfsa.v4i1.474

Abstract

The quality of service provided to create customer satisfaction is a key to success in business competition. Bank Jambi KCP Sungai Bahar must ensure the best service for customer comfort and security. One issue faced is the lack of customer understanding regarding independent mobile banking activation, leading them to rely on customer service assistance. This study uses the Servqual method to measure service quality, with 304 respondents completing a valid questionnaire. Results show the lowest Servqual scores in variables X2.1 and X4.3, while reliability tests indicate that Reliability and Empathy variables have low scores. Indicators in Reliability, such as accessibility and service accuracy, as well as in Empathy, like needed information and customer expectations, were assessed as weak
ANALISIS DAN PERANCANGAN SISTEM INFORMASI PEMESANAN JASA MAKE-UP ARTIST (MUA) BERBASIS WEB PADA SITI MARIATUN MAKEUP Zahara, Fitria Fatimah; Marthiawati, Noneng; Gustinar, Gustinar
Jurnal Informatika, Sistem Informasi dan Kehutanan (FORSINTA) Vol. 3 No. 2 (2024): Jurnal Informatika, Sistem Informasi dan Kehutanan (Forsinta)
Publisher : LPPM Universitas Muhammadiyah Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53978/jfsa.v3i2.505

Abstract

Nowadays, looking attractive and beautiful has become a daily necessity, especially for the face when attending big events such as graduations, weddings, engagements or other events. A Makeup Artist (MUA) is someone who has a profession as a make-up artist. In Pematang Gajah Jambi there is one make up artist who offers his services, namely Fitriafztmakeup art. However, the ordering process is still done manually, these mua usually offer or promote their services only through social media accounts and by word of mouth. Therefore, a system was developed that can assist the ordering process for customers and provide information on the services provided at Siti Mariatun Makeup. The methods used in this research are observation and interviews. The system development method used is Prototype as the design process. This research produces a system that can order make-up services via the website and can see what services are provided as well as the prices of each make-up service available at Siti Mariatun Makeup to make ordering make-up services easier
Optimalisasi Kompetensi Mahasiswa melalui Instalasi dan Konfigurasi Sistem Operasi Berbasis Praktik Kevin Kurniawansyah; Noneng Marthiawati; Hetty Rohayani; Hafiz Nugraha
Journal of Social Responsibility Projects by Higher Education Forum Vol 6 No 3 (2026): March 2026
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jrespro.v6i3.9764

Abstract

This community service activity aims to improve students’ competencies in the installation and configuration of operating systems through a practice-based approach at Universitas Muhammadiyah Jambi, involving 25 participants. The problem faced by the participants is the low level of practical skills in independently performing operating system installation and configuration, caused by the dominance of theoretical learning and the lack of direct practical experience. Therefore, a learning approach that integrates theoretical and practical aspects in a balanced manner is required. The method used in this activity is hands-on training combined with direct mentoring through the stages of preparation, implementation, evaluation, and follow-up. During the implementation stage, participants were provided with basic materials, demonstrations, and direct practice under the guidance of the implementation team. Evaluation was carried out by comparing pre-test and post-test results as well as observing participants’ skills during the activity. The results show a significant improvement in students’ competencies, indicated by the transition from conceptual understanding to the ability to independently perform installation and configuration of operating systems. In addition, participants demonstrated improvement in basic troubleshooting skills, learning engagement, and confidence during practice. This activity produced outputs in the form of improved technical skills relevant to industry needs and the development of independent problem-solving abilities among students. Therefore, practice-based training methods are proven to be effective in improving student competencies in the field of information technology and have the potential to be further developed in advanced training programs.