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OPTIMIZATION OF WORK CULTURE THROUGH THE "SI PEN" PERFORMANCE MONITORING APPLICATION IN THE FIELD OF FIREFIGHTING AND RESCUE IN THE MAHAKAM ULU REGENCY AREA Stevanus Garuda; Dandan Haryono; Irwan Waris
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i4.4227

Abstract

This study aims to analyze the optimization of work culture through the implementation of the Performance Monitoring System (SI PENA) performance monitoring application in the Fire and Rescue Department of Mahakam Ulu Regency. The background of the study is based on the need for public organizations to improve the effectiveness of apparatus performance through digital innovation that not only functions as a monitoring instrument, but also as a catalyst for work culture change. This study uses a descriptive qualitative approach with data collection techniques through in-depth interviews, observations, and document reviews. Research informants include the Head of Division, Head of General and Personnel Sub-Division, Fire Department staff, and Regional Secretariat officials. The research results show that SI PENA has had a positive impact on the five dimensions of Electronic Performance Monitoring (EPM): purpose, invasiveness, constraints, target control, and synchronicity. This application effectively strengthens transparency, accountability, and real-time reporting synchronization, although it still faces challenges such as limited digital infrastructure and employee psychological resistance due to the feeling of being monitored. From a work culture perspective, SI PENA has been proven to encourage increased discipline, openness, mutual respect, and cooperation among employees. Thus, this application functions not only as a performance monitoring tool, but also as an instrument that strengthens the values of the organization's work culture. The study's conclusions confirm that optimizing work culture through SI PENA requires adaptive policy support, increased staff capacity, and strengthened information technology infrastructure. The practical implications of this research are the need to integrate technology, organizational culture, and leadership to strengthen public sector performance.
PARTICIPATION IN THE 2024 LEGISLATIVE ELECTION FOR THE REGIONAL PEOPLE'S REPRESENTATIVE COUNCIL OF DAPIL 5, DONGGALA REGENCY Umi Farida Rohmah; Irwan Waris; M Nur Alamsyah
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 2 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19436038

Abstract

Voter participation constitutes a fundamental dimension of democratic governance, particularly within legislative elections that shape policy-making at the regional level. This study examines voter participation in the 2024 legislative election for the Regional House of Representatives (DPRD) in Electoral District 5 of Donggala Regency, Indonesia. Employing a qualitative descriptive research design, the study draws on in-depth interviews, non-participant observation, and analysis of official electoral documents to explore the patterns and determinants of electoral participation. The findings reveal that while voter turnout in the district remained relatively stable, participation was predominantly procedural rather than substantive. Many voters engaged in the electoral process without sufficient understanding of legislative functions, candidate programs, or policy implications. Voter participation was strongly influenced by political literacy, candidate-centered mobilization strategies, socioeconomic considerations, and the quality of electoral administration. Furthermore, the simultaneous conduct of elections in 2024 contributed to reduced voter attention toward legislative contests, thereby limiting meaningful engagement. The study concludes that voter participation in Electoral District 5 reflects broader challenges of local democratic consolidation in Indonesia, where formal participation persists amid weak deliberative quality. Strengthening civic education, improving party institutionalization, and enhancing the responsiveness of local legislative institutions are essential to fostering more informed and substantive voter participation in future elections.
Digital-Based Strategies for Improving Land and Building Tax Service Quality at the Regional Revenue Agency of Palu City Ade Irma; Mustainah M; Irwan Waris; Nasrullah
KASTA : Jurnal Ilmu Sosial, Agama, Budaya dan Terapan Vol. 6 No. 2 (2026): June
Publisher : Lembaga Bale Literasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58218/kasta.v6i2.3722

Abstract

This study show of the devolution of Land and Building Tax (PBB-P2) administration to Indonesian local governments under fiscal decentralization legislation fundamentally repositions subnational authorities as autonomous fiscal actors; however, persistent revenue shortfalls in post-disaster urban settings reveal structural governance deficits that remain theoretically underexamined. Employs a descriptive qualitative approach grounded in interpretivist governance research, drawing on semi-structured interviews with senior Bapenda Palu City officials, PAD realization records covering 2022–2025, and regulatory documentation. Data were analyzed using Miles, Huberman, and Saldana's interactive model and triangulated across interview, observational, and documentary sources. Findings – reveal that while Bapenda Palu has invested substantially in digital infrastructure encompassing the SIPABETA platform, multi-channel payment systems, and mobile sub-district outreach structural governance deficiencies persist: PBB-P2 revenue realization systematically underperformed targets by between 26.5% and 34.35% across 2023–2025, approximately 8,632 tax object records remain data-deficient due to GPS inaccuracies and incomplete address data, and elderly (lansia) taxpayers are excluded from digital service channels. Originality – carry practical implications for fiscal decentralization policy design across post-disaster subnational governments throughout Indonesia.
Transformasi Pendidikan Masyarakat Adat dan Daerah Terpencil Melalui Program Astra Cerdas di Wilayah Perkebunan Sawit Ani Susanti; Irwan Waris
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 4 No. 3 (2026): Mei
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v4i3.11370

Abstract

Disparities in educational quality and access in remote areas surrounding palm oil plantations present structural challenges that are often not fully addressed by conventional public services. The Astra Cerdas Program, an initiative under the Corporate Social Responsibility (CSR) framework of PT Astra Agro Lestari through PT Pasangkayu, serves as an alternative intervention to bridge this educational gap. This community service article aims to analyze and document the effectiveness of the Astra Cerdas program in enhancing educational capacity, particularly for the Suku Bunggu indigenous community in Martajaya Village, Pasangkayu Regency, West Sulawesi. This study employs a descriptive qualitative approach utilizing a program evaluation research design. Primary data were gathered through participant observation at coached schools and in-depth interviews with the CSR Manager of PT Pasangkayu, honorary teachers, Suku Bunggu traditional leaders, and representatives from the local Department of Education. Secondary data were sourced from CSR achievement reports, regional education profiles, and relevant literature.The results indicate that the Astra Cerdas Program provides a significant multidimensional contribution through various interventions. These include academic and inclusion scholarships, financial incentives for honorary teachers to address the acute shortage of educators, school infrastructure improvement, and non-formal functional literacy classes customized for the Suku Bunggu community. The success of this program is driven by the corporation's long-term social investment commitment and an adaptive, needs-based local approach. However, operational challenges such as geographical barriers, funding sustainability risks, and weak joint monitoring mechanisms with the local government still require resolution. A triple-helix collaboration among the corporation, government, and local community is recommended to ensure the sustainability of an inclusive educational ecosystem in plantation border areas.
Community Participation in The Development of Clean Water Infrastructure in Maholo Village, East Lore District Poso Regency Gilbert Ceasar Abu; Irwan Waris; Angga Pradana
Devotion : Journal of Research and Community Service Vol. 7 No. 7 (2026): Devotion: Journal of Community Research
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/devotion.v7i7.25718

Abstract

The availability of clean water is a basic need that has a direct impact on the quality of life of rural communities. However, the development of clean water infrastructure in Maholo Village, East Lore District, Poso Regency, still faces challenges, particularly regarding suboptimal community involvement and the slow response of officers in handling field issues. This study aims to analyze community participation in the development of clean water infrastructure in Maholo Village by referring to the three stages of participation according to Cohen and Uphoff (1979): planning, implementation, and utilization of results. This research employs a qualitative method with a descriptive approach and is based on the theory of community participation by Cohen and Uphoff (1979), which includes planning, implementation, and utilization. The informants consist of five individuals: the Village Head, the Head of the Village Consultative Body (BPD), a clean water officer, a community leader, and a water user. Data were collected through interviews, observation, and documentation. The results show that community participation remains suboptimal and tends to be passive. In the planning stage, community involvement is still limited. In the implementation stage, participation remains low. Meanwhile, in the utilization stage, the community has benefited from the existing infrastructure; however, there are still complaints regarding service quality, particularly the slow response of officers in handling damages and water distribution disruptions. In conclusion, community participation needs to be improved, particularly in the planning and implementation stages, as well as through enhancing service quality. Therefore, it is necessary to strengthen communication, transparency, and responsiveness between the village government and the community to support the sustainability of clean water infrastructure management.