Claim Missing Document
Check
Articles

Found 35 Documents
Search

Analisis Pengaruh Kualitas Layanan Pembuatan Perijinan Terhadap Citra Kantor Pelayanan Perijinan Terpadu (KPPT) Kota Palembang (Kepuasan Pelanggan Sebagai Variabel Intervening) Zein Ghozali; Munyati; Tutik Pebrianti; Indah Mawarni; Arubina Bangsawan
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 1 No. 2 (2018): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 1 No 2 (Juni 2018)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the effect of the quality of licensing service in the Integrated Licensing Service Office (KPPT) of Palembang City simultaneously and partially on community satisfaction and the indirect effect of the quality of licensing service on the image of the Palembang Integrated Licensing Service Office (KPPT) through community satisfaction. This research was conducted at the Integrated Licensing Service Office (KPPT) of Palembang City, with a sample of 100 service users who were taken through purposive sampling method because they were selected based on the community who took care of the SITU, SIUP and IMB permits at the Palembang City KPPT. The data analysis techniqueused is path analysis method. The results showed that simultaneous quality of licensing service at the Palembang City KPPT consisting of tangibles (X1), reliability (X2), responsiveness (X3), assurance (X4), and emphaty (X5) had a significant influence oncommunity satisfaction ( Y) at 58.2%. Partially the quality of tangibles service has a significant effect of 13%, reliability has a significant effect of 36.7%, responsiveness has a significant effect of 5.6%, assurance has a significant effect of 37.2%, and emphaty has a significant effect of 10%. Besides that, the quality of licensing service has an indirect influence on the image of KPPT Palembang City through community satisfaction, namely tangibles dimensions of 8.8%, reliability of 16.3%, responsiveness of 1.8%, assurance of 23.1%, and emphaty have an indirect effect of 7.7%. The results also showed that the image of the Integrated Licensing Service Office (KPPT) of Palembang City was positive.
Pengaruh Motivasi Terhadap Kinerja Karyawan Pada PT. Bumi Pratama Usaha Jaya Bayung Lencir Imam Suroso; Tutik Pebrianti; Aras Tulip; Vivin Afini; Indah Mawarni
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 1 No. 2 (2018): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 1 No 2 (Juni 2018)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research is conducted to find out whether these i sor not the effect and realtionship between motivation (x) and employee performance (y) at PT. Bumi Pratama Usaha Jaya In Bayung Lincir. The writer uses statistical method in analysing the data in simple linear regression analysis. Considering the results of validity and reliability test, it is stated that all statement indicators are valid and reliable, from regression analysis states that working satisfaction, commitment and working involvement have positive and significant effect on employee performance. Thus, it can be concluded that working behaviour is very identical with working satisfaction, commitment and working involvement. Their influential relationship is very positive and significan ton employee performance. Therefore, the hypothesis states working satisfaction, commitment and working involvement have positive and significant effect is accepted., this research is not good yet because of the limitation in it. Suffestion for the development of this reserch is not only done in one company but also the charecteristics of the comparison company, then if the researchdone in some different but similar companies will get the right solution.
Pengaruh Disiplin Kerja Terhadap Kinerja Karyawan Pada PT. Bintang Selatan Agung Palembang Aras Tulip; Imam Suroso; Indah Mawarni; Vivin Afini
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 1 No. 2 (2018): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 1 No 2 (Juni 2018)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the level of the relationship between work discipline on employee performance. The population in this study were 120 people and the sample was 92 people. The analysis technique is done by qualitative analysis and quantitative analysis. The results of this study can be concluded that the relationship between work discipline and employee performance using the product moment correlation analysis tool obtained rxy correlation value of 0.997. When consulted with r table 0.997 it is at 0.80-1,000 which means that the relationship between work discipline and performance is very strong. The influence of work discipline and employee performance using the determination coefficient determination formula obtained a value of 99.4%, meaning that work discipline has an effect of 99.4% on performance. While 0.6% is influenced by other factors not examined. The magnitude of the qualitative analysis of work discipline and employee performance in table 8-16 concerning work discipline questions in table 17-27 about thequestion of employee performance, it is concluded that the work discipline carried out by employees is still not good. Thus it can be concluded that work discipline has a role in improving employee performance.
Pengaruh Kepuasan Kerja dan Beban Kerja terhadap Kinerja Karyawan Departemen Mutu Checker dry PT. Aneka Bumi Pratama (ABP) Palembang Muhammad Deni; Arubina Bangsawan; Indah Mawarni; Vivin Afini
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 2 No. 1 (2018): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 2 No 1 (Desember 2018)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine: (1) The effect of job satisfaction on employee performance of quality checker dry department PT. Aneka Bumi Pratama Palembang. (2)The effect of workload on employee performance of quality checker dry department PT.Aneka Bumi Pratama Palembang.(3) The effect of job satisfaction and workload on employee performance of quality checker dry department PT. Aneka Bumi Pratama Palembang. This is an assosiatif research.The type of datais quantitative dataor inthe formofnumbers.The research instrument uses questionnaires. The populationis employees of PT. Aneka Bumi Pratama Palembang. The sampling technique uses saturated sample.The instrument validity test uses Confirmatory Factor Analysiswhile the reliability test uses Alpha Cronbach. The measuring instrument is validandreliable for research instruments. Multiple regressionanalys is isused to test the hypothesis of this study. The results of the study at 5% significance level found that: (1) job satisfaction has appositive effect on employee performance of quality checker dry department PT. Aneka Bumi Pratama Palembang witht count of 3.281 while t table of 2.028 in addition to the significance value 0 f0.002 also indicates the value is smaller than the alpha value of 0.05. (2) workload has a positive effect on employee performance of quality checker dry department PT. Aneka Bumi Pratama Palembang with t count of 5.947 while the value of t table (n=39,α=5%) of 2.028. Based on these values, t count is greater than t table, inaddition to the significant value smaller than the value of alpha (0.000<0.05). (3) Job satisfaction with F value of 135.064 is greater than F table of 3.26 besides the significance value of 0.000 smaller than the alpha value (n=39,α=5%), PT. Aneka Bumi Pratama Palembang with job satisfaction and workload has a positive and significant effect on employee performance variables.
Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan Unit Export Final Product Pada PT. Aneka Bumi Pratama Palembang Imam Suroso; Vivin Afini; Aras Tulip; Tutik Pebrianti; Indah Mawarni
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 2 No. 1 (2018): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 2 No 1 (Desember 2018)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

ABSTRACT This study aims to analyze the influence of the work environment (physical and non-physical) on the performance of employees in the Final Product Export Unitat PT Aneka Bumi Pratama Palembang.The type of data in this studyis primary data collected by the question naire instrument. The sampling techniquein this study uses saturated samples. Multipleregression analysis was used totes tthe hypothesis in this study.Theresults ofthestudy at the 5% significance levelfound that: (1) thephysical workenvironment had no effect on the performance of the employees of the Export Final Productunitat PT. Aneka Bumi Pratama, the data obtained that t count of 2.215 is greater than ttable(n=20,α=5%) of 1.736, the significance valueisgreater than the alpha value (0.324 > 0.05). (2) non-physical work environment doesnot affect the performance of the Export Final Product unit at PT. Aneka Bumi Pratama, the data obtained t hat calculated t2.457 is greater than t table (n =20,α=5%) of the significance valueis greater than alpha (0.654<0.05). (3) Work environment and non-physical work environment variables have no effect on employee performance,obtained data that the significance value of 0.603 is greater than the alphavalue(α)= 0.05(0.603> 0.05). It is suspected that there are other ariables outside the model that have further influence to the performance of the employees of the Export Final Product Unit at PT. Aneka Bumi Pratama Palembang.
Pengaruh Penilaian Prestasi Kerja Pegawai Terhadap Promosi Jabatan Pada PT. Patra Jasa Kota Palembang Imam Suroso; Indah Mawarni; Aras Tulip; Tutik Pebrianti; Zein Ghozali
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 2 No. 2 (2019): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 2 No 2 (Juni 2019)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

 This study aims to determine how much influence employee performance appraisal has on promotion at PT.Patra Jasa Palembang City. This study used a survey method (questionnaire). the sample in this study amounted to 30 people. Based on the results of the product moment correlation test for the job performance appraisal variable (X) for promotion (Y), a correlation coefficient value of 0.745 was obtained and based on the guidelines for interpreting the correlation coefficient, it was included in the strong category. This means that the work performance appraisal variable has a strong influence on promotion at PT.Patra Jasa Palembang City. So it can be concluded that the work performance appraisal variable has a significant effect on promotion. Based on the results of the Determination Coefficient Test (R), it can be seen that the influence of the work performance appraisal variable on promotion is 0.555 or 55.5%, while the remaining 44.5% is influenced by other factors. It can be concluded that work performance appraisal has an effect on promotion at PT.Patra Jasa Palembang City.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada PT. Sumber Alfaria Trijaya, tbk (alfamart talang kelapa 2) Debby Marthalia; Kemas Welly Angga Permana; Tutik Pebrianti; Indah Mawarni; Sri Sutandi
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 2 No. 2 (2019): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 2 No 2 (Juni 2019)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine: The effect of service quality on customer satisfaction at PT. Sumber Alfaria Trijaya, Tbk (Alfamart Talang Kelapa 2). This research is categorized as asositive research. The type of data in this study is quantitative data or in the form of numbers. The research instrument used a questionnaire. The population in this study are consumers at PT Sumber Alfaria Trijaya, Tbk. The sampling technique in this study uses non-probability sampling. The instrument validity test uses Confirmatory Factor Analysis while the reliability test uses Cronbach Alpha. The measuring instrument is valid and reliable for research instruments. Multiple regression analysis was used to test the hypothesis of this study. The results of the study at a significance level of 5% found that: (1) service quality has a positive effect on customer satisfaction at PT. Sumber Alfaria Trijaya, Tbk (Alfamart Talang Kelapa 2) hereby that the value of t arithmetic is 4.381 while the value of t table is 0.2423 besides the significance value also indicates the value of 0.002 is smaller than the alpha value of 0.05. (2) service quality has a positive effect on customer satisfaction at PT. Sumber Alfaria Trijaya, Tbk (Alfmart Talang Kelapa 2) with a calculated value of 4.381 while the value of t table (n = 66, α = 5%) amounted to 0.2423.
Pengaruh Motivasi Kerja Terhadap Kinerja Tenaga Kependidikan Di SMA Negeri 18 Palembang Aras Tulip; Indah Mawarni; Zein Ghozali; Arubina Bangsawan; Amalia Mustikatamara
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 2 No. 2 (2019): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 2 No 2 (Juni 2019)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the effect of work motivation the performance of educational staff at SMA Negeri 18 Palembang. The samples are 74 educational staff at SMA Negeri 18 Palembang. Technique of data collection is by distributing questionnaires to 7 4 respondents while the method used in this sampling is saturation sampling technique. The method of analysis uses IBM SPSS Statistics for Windows Version 24 program path. Based on the result of this study concluded that there is an effect of work motivation on the performance of SMA Negeri 18 Palembang educational stafs. As for suggestions that work motivation should be good, so that it can be further improved because it will give effect in improving the performance of educational staff at SMA Negeri 18 Palembang, where the higher the work motivation of educational staff, then the higher the performance will be.
Analisis Rasio Likuiditas Dan Rasio Profitabilitas (Studi Pada PT Mayora Indah, Tbk Tahun 2018-2020) Melisa A Putri; Aras Tulip; Imam Suroso; Tutik Pebrianti; Indah Mawarni
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 5 No. 1 (2021): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 5 No 1 (Desember 2021)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study was to determine the level of liquidity ratios and profitability ratios at PT Mayora Indah, Tbk. This study uses quantitative data, namely the report of PT Mayora Indah, Tbk for the 2018-2020 period. Data collection techniques in this study were in the form of documentation and observation of financial statements and data analysis using descriptive analysis. The results of the study indicate that it is necessary to evaluate the dimensions of the cash ratio, basic earning power, return on assets and return on equity so that in the coming year it will increase.
Pengaruh Pengambilan Keputusan Dan Motivasi Terhadap Kepuasan Kerja Pegawai Badan Pengelola Pajak Dan Retribusi Daerah Kabupaten Musi Banyuasin Provinsi Sumatera Selatan Indah Mawarni; Zein Ghozali; Imam Suroso; Nanda Revita; Marita Pratisila
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 5 No. 2 (2022): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 5 No 2 (Juni 2022)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The study conducted to look at the effect of decision making and motivation toward the working satisfaction of the employees of Badan Pengelola Pajak dan Retribusi Daerah Kabupaten Musi Banyuasin, South Sumatra Province aims to identify (a) how the decision making and motivation affected the working satisfaction of the employees of Badan Pengelola Pajak dan Retribusi Daerah Kabupaten Musi Banyuasin, South Sumatra Province, and (b) dominant variables affecting the working satisfaction of the employees of Badan Pengelola Pajak dan Retribusi Daerah Kabupaten Musi Banyuasin, South Sumatra Province. The method used in this study was causal method. The number of the population, 90 employees, was used as samples in this study. The technique of data collection was using questionnaires. To measure the effect among the variables, the multiple linear regression analysis was used. The research finding shows that simultaneous decision making and motivation affected the working satisfaction of the employees of Badan Pengelola Pajak dan Retribusi Daerah Kabupaten Musi Banyuasin, South Sumatra Province. The motivation variable partially affects dominantly the working satisfaction of the employees of Badan Pengelola Pajak dan Retribusi Daerah Kabupaten Musi Banyuasin, South Sumatra Province.