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An Analysis on The Use of English Speech Acts Function by The Staff of Home Stay at Belumbang Tourism Village in Tabanan , Bali Widhiastuty, Ni Luh Putu Sri; Murdana, I Ketut
LACULTOUR: Journal of Language and Cultural Tourism Vol. 2 No. 2 (2023): LACULTOUR: Journal of Language and Cultural Tourism
Publisher : Unit Pelayanan Bahasa, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/lacultour.v2i2.1215

Abstract

The purpose of the present research was to analyze the use of English speech acts functions by the staff of home stay at Belumbang Tourism Village in Tabanan Bali. The research method applied was descriptive qualitative approach which was largely relied on the philosophy of phenomenology approach. The types of data were the qualitative ones which were in the forms of words, phrases, expressions, and sentences on the use of English speech functions. The sources of data were primary data which were directly collected from the respondents and the key informant, and the secondary data which were collected from the existing data provided by the second party. The methods used for data collection were observation, questionnaires, and interview methods. The methods for data analysis were descriptive and qualitative by using the theory of speech acts functions proposed by Searle (1983). The population of the research was 30 people. The sampling technique applied was non-probability sampling.  The findings of the research were the result and the discussion showed that those 5 speech act functions, such as: assertive, directives, expressive, commissive, and declarative were used.
The Impacts of Bali cultural Tourism to the Local Balinese Community Widhiastuty, Ni Luh Putu Sri; Murdana, I Ketut
LACULTOUR: Journal of Language and Cultural Tourism Vol. 3 No. 1 (2024): LACULTOUR: Journal of Language and Cultural Tourism
Publisher : Unit Pelayanan Bahasa, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/lacultour.v3i1.1360

Abstract

The purpose of this article is to analyze the impact of Bali's cultural tourism on the local Balinese community. This research employs a qualitative approach through a literature study, where the data sources used are secondary data. The main data sources are various types of literature such as books, scientific journals, articles, and reports. Data collection is carried out by reading, taking notes, quoting, and analyzing the content of these sources. Data analysis is performed through content analysis and synthesis or consolidation of findings from various sources. The results of the discussion in the article indicate that there are two major impacts of the existence of Bali's cultural tourism on the local Balinese community. These impacts are positive and negative impacts.
PENERAPAN STANDARD OPERATIONAL PROCEDURE OLEH BELL SERVICE AGENT DALAM MENANGANI BARANG BAWAAN TAMU INDIVIDUAL CHECK-IN DI HOTEL INDIGO BALI Widhiastuty, Ni Luh Putu Sri; Trianingrum, Ni Nyoman Nidya; Pratama, I Made Adi
HARMONY HOSPITALITY Vol. 7 No. 1 (2022): Harmony Hospitality
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/harty.2022.7111

Abstract

ABSTRACT The purpose of this research is to find out how the implementation of the Standard Operational procedure for handling the luggage of individual guest check-in and the obstacles faced by the Bell Service Agent in implementing the Standard Operational procedure for handling the luggage of individual guests check-in, so that efforts can be identified. done by the Bell Service Agent in dealing with these problems. This research uses interview, observation and documentation methods with descriptive qualitative data techniques. In this study what must be known is the Standard Operational Procedure for handling the luggage of individual guests checking in by presenting the results of interviews, observations and documentation. It can be concluded that the Standard Operational Procedure for handling guest luggage is carried out by Bell Service Agents with constraints such as several Bell Service Agents. have not applied guest luggage handling techniques, goods storage places are always full, lack of communication during handling of goods, and records that are not completely running well and the efforts made by superiors provide briefings before carrying out duties and responsibilities, provide training in lifting techniques goods, make binding on goods and always monitored by the Bell Service Team and CCTV, further improve communication using HT (Handy Talky) or hotel phone, and check the luggage delivery log sheet.
PENERAPAN STANDAR OPERASIONAL PROSEDUR CHECK IN TAMU INDIVIDUAL OLEH GUEST EXPERIENCE ASSISTANT PADA MASA PANDEMI COVID 19 DI THE SEMINYAK BEACH RESORT & SPA BALI Polikarpus.N, Pondang; Utami, Ni Ketut Chanra Yogi; Widhiastuty, Ni Luh Putu Sri; Prayogi, Putu Agus
HARMONY HOSPITALITY Vol. 7 No. 2 (2022): Harmony Hospitality
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/harty.2022.7220

Abstract

The purposes of this study are as follows: 1. to find out the standard operating procedures for individual guest check-in during the Covid-19 pandemic, 2. to find out the application of standard operating procedures for individual guest check-in by guest experience assistants during the Covid-19 pandemic , 3. to find out the obstacles experienced by guest experience assistants in implementing standard operating procedures for individual guest check-in during the Covid-19 pandemic, 4. to find out the efforts made to overcome obstacles in implementing standard operating procedures for individual guest check-in during the Covid-19 pandemic at The Seminyak Beach Resort & Spa. The analysis technique used in this study is a qualitative descriptive analysis technique. The research instruments are: observation check-list, documentation study, and interview list. From the results of the research that has been done, several conclusions can be drawn as follows: 1. 1. The standard operating procedures for individual guest check-in during the Covid-19 pandemic at The Seminyak Beach Resort & Spa underwent several additions and new arrangements referring to CHSE, 2. the application of health protocols to standard operating procedures for individual guest check-in has not been carried out optimally and consistently because some of the standard operating procedures are not carried out by guest experience assistants, 3. Constraints experienced include: lack of employees, some guests are still difficult to maintain distance, 4. efforts made in dealing with obstacles include: dividing tasks with trainees, putting up signs keeping distance