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All Journal Binus Business Review EQUILIBIRIA BENING Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) PROCEEDING OF INTERNATIONAL CONFERENCE ON BUSINESS MANAGEMENT AND ACCOUNTING Global Digital

Tibrani Tibrani

Universitas Riau Kepulauan

Author-ID : 4296563

Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Social Sciences Other

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PENGARUH GAYA KEPEMIMPINAN DAN BUDAYA KERJA TERHADAP KINERJA PEGAWAI DI KANTOR SEKRETARIAT KOMISI PENYIARAN INDONESIA DAERAH (KPID) PROVINSI KEPULAUAN RIAU Riduward Siahaan; Tibrani Tibrani; Ade Parlaungan Nasution
EQUILIBIRIA Vol 1, No 2 (2014): Desember 2014
Publisher : Universitas Riau Kepulauan

The research was conducted at the Secretariat of KPID Riau Islands Province. The purpose of this study was to determine the effect of leadership style and cultural work on employee performance, either separately (partial) or jointly (simultaneously). In this study, the authors used a sample of 26 employees were taken on the whole of the total population (employees). While the types of data used are primary data and secondary data. Sources of primary data obtained from questionnaires, while secondary data obtained from the Secretariat of Administration documents KPID Riau Islands Province and related literature and research to support this. Data Collection Techniques conducted by interviews and questionnaires. Data were analyzed by descriptive statistics, which are used to give a picture of the object under study through the sample data associated with the relevant theories and quantitative techniques in accordance with the Likert scale and to the results of the test using SPSS (Statistical Product and Service Solutions) version 20. From the research, the authors conclude that partial Leadership Style (X1) and a significant positive effect on employee performance (Y), with test results of 0.657 or 65.7%, and Cultural Work (X2) and a significant positive effect on employee performance (Y), with test results of 0.526 or 56.6. Simultaneous testing leadership style and cultural work positive and significant effect (strong) on employee performance with a sledge to at 0.828 or 82.8%, as for the rest of 0.172 or 17.2% influenced by variables or other factors. Keywords: Leadership Style, Cultural Work and Employee Performance.

PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT, NILAI NASABAH KEPERCAYAAN NASABAH DAN KUALITAS PELAYANAN TERHADAP LOYALITAS NASABAH PADA PT BANK BUKOPIN CABANG BATAM Tibrani Tibrani; Dini Anggraini; Fannisa Carlyna Tamrin
EQUILIBIRIA Vol 8, No 1 (2021): Juni 2021
Publisher : Universitas Riau Kepulauan

Penelitian ini bertujuan untuk mengetahui pengaruh Customer Relationship Management, Nilai Nasabah, Kepercayaan Nasabah, dan Kualitas Pelayanan terhadap Loyalitas Nasabah Pada PT Bank Bukopin Cabang Batam. Populasi pada penelitian ini merupakan nasabah Bank Bukopin yg berjumlah 26.687 nasabah. Sampel yg dipengaruhi menggunakan secara acak sampling berjumlah 100 responden. Hasil pengujian menerangkan bahwa customer relationship management, nilai nasabah, kualitas pelayanan berpengaruh positif dan signifikan terhadap loyalitas nasabah secara parsial. Pengujian ini pula menerangkan bahwa customer relationship management, nilai nasabah, dan kualitas pelayanan berpengaruh positif signifikan terhadap loyalitas nasabah secara simultan. Pengujian ini pula menerangkan bahwa nilai nasabah berpengaruh positif signifikan terhadap loyalitas nasabah secara parsial secara simultan. Variabel loyalitas nasabah bisa dijelaskan sang variabel customer relationship management, nilai nasabah, kualitas pelayanan sebanyak 41.6% sisanya sebanyak 58,4% dijelaskan sang variabel-variabel lain yg nir dimasukkan pada contoh penelitian ini.Kata Kunci: Customer Relationship Management, Nilai Nasabah, Kepercayaan Nasabah, Kualitas Pelayanan, Loyalitas Nasabah.

ANALISA MARKETING MIX DALAM PENJUALAN MOTOR BEKAS PADA CV. PERSADA ARHTA SENTOSA BATAM Nur Aye; Tibrani Tibrani; Dhenny Asmarazisa
EQUILIBIRIA Vol 2, No 1 (2015): Juni 2015
Publisher : Universitas Riau Kepulauan

The purpose of this study was to describe whether is a positive and significant influence between product,prince, promotion and place of the sale of used motorcycle on the CV. ArthaSentosaPersadaBatam.In this study, the authors use a sample of 100 consumers in the CV. ArthaSentosaPersadaBatam by questionnaire while the data used are primary data and secondary data. Sources of primary data and questionnaire results obtained from consumers on CV. Artha Sentosa Persada Batam. Secondary data obtained from CV. ArthaSentosaPersadaBatam, related and can support as well as useful for this research. Data was collected by questionnaires, data were descriptive statistics, which are used to describe the function gives an overview of the object under study through the data sample or population that quantitative analysis of the data that has been given a score according to the scale liqueur and for test results using SPSS (Statistical Product Service Solution) version 20. From the research, the authors conclude products X1, Prince X2, promotions X3 and X4 locations and significant positive effect on sales of used motorcycles in the CV. ArthaSentosaPersadaBatam.

ANALISIS PENGARUH HARGA, KUALITAS PRODUK, DAN KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN (Studi Kasus Pada Pelanggan Waroeng Spesial Sambal Cabe Ijo 88 Nagoya Batam) Daryadi D; Tibrani Tibrani; Ramon Zamora
EQUILIBIRIA Vol 1, No 1 (2014): Juni 2014
Publisher : Universitas Riau Kepulauan

Many businesses that have sprung up with similar characteristics, respectively. That customers were satisfied and did not move to another place, then the company must know the factors that affect customer satisfaction. Customer satisfaction can be created through price, quality products and quality service. In particular, this study discusses customer satisfaction waroeng special green chilli paste 88 Nagoya Batam. The researchers tested three independent variables, namely price, quality products and quality service that may affect satisfaction pelanggan.Tujuan this study was to determine the effect of three independent variables on customer satisfactionThis study was conducted by questionnaire to 100 subscribers special waroeng green chilli paste 88 Nagoya Batam obtained by using purposive sampling technique. Then the analysis of the data obtained in the form of quantitative and qualitative analysis. Quantitative analysis includes test validity and reliability, the classic assumption test, test multiple regression analysis (R2), the F test and t test. Qualitative analysis is the interpretation of the data obtained in the study and the results of data processing is carried out by providing information and explanation. The data that have met the test of validity, reliability, and classical assumption processed to produce a regression equation as follows Y = 2.907 + 0.018 X1 + 0.190 X2 + 0,544 X3 Results of this study indicate that all the independent variables in the test is positive and significant effect on customer satisfaction through the F test and t test while the number Adjusted Square (R2) 0.406 or 40.6%, this means the ability of a variable price, quality products and quality service in explain the purchase decision is 40.6%. remaining 59.4% is explained by other variables that are not included in this study.

ANALISIS PENGARUH STRES KERJA DAN KOMPENSASI TERHADAP KINERJA KARYAWAN PADA PT. HARAPAN CITRA JAYA Ida Lora; Tibrani Tibrani; Sriwati Sriwati
EQUILIBIRIA Vol 3, No 1 (2016): Juni 2016
Publisher : Universitas Riau Kepulauan

Principal research that you want to answer through this study is: Does work stress has direct influence on the performance of the employee, whether compensated directly influence employee performance. Does work stress affect the performance and compensation of employees simultaneously and partially PT. Harapan Citra Jaya. Results of this study, ie work stress directly affects the performance of employees based on the perception of 100 people scored 3,773 or (20.4%). compensation to employee performance scored 3,173 or (14.5%). So also with the stress of work and the compensation effect on the performance of the employees got together with the 7154 value (65.1%). From the analysis also found that it can be compared directly influence the three variables: the stress of work, compensation and performance of employees have an equally strong influence.

Co-Authors A.A. Ketut Agung Cahyawan W Ade Parlaungan Nasution ariyati, Yannik Arnesih Arnesih Daryadi D Dendi Prawira Dhenny Asmarazisa Dini Anggraini Fannisa Carlyna Tamrin Ferry Muliadi Manalu Haji Mustaqim hajry arief wahyudi, hajry arief Ida Lora Laely Ma’rufah Lukmanul Hakim Lukmanul Hakim Magneta Hisyam Mira Yona Mira Yona Mirwan M Mukminun Mukminun munir, Zainul Munir Nila Krisnawati Nur Aye Ramon Zamora Ridho Saputra Riduward Siahaan Ronni Yanto Samlan Samlan Shafie Mohamed Zabri Sriwati Sriwati Tanjung, Rona Weki Lido Putra

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