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All Journal International Journal of Public Health Science (IJPHS) Disease Prevention and Public Health Journal Global Medical and Health Communication Mutiara Medika: Jurnal Kedokteran dan Kesehatan JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Biomedika Syifa' MEDIKA: Jurnal Kedokteran dan Kesehatan Journal of Community Service and Empowerment Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Prosiding Seminar Nasional Program Pengabdian Masyarakat JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit)
Ekorini Listiowati, Ekorini
Universitas Muhammadiyah Yogyakarta
Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Dentistry Economics, Econometrics & Finance Health Professions Immunology & microbiology Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Understanding User Acceptance of Electronic Medical Records: A Mixed method Study Listiowati, Ekorini; Pratama, Dewanto Dika; Pramayanti, Yuyun; Samsudin, Mohammad Agus; Arini, Merita; Kurniawan, Nurcholid Umam
Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Vol. 8 No. 9: SEPTEMBER 2025 - Media Publikasi Promosi Kesehatan Indonesia (MPPKI)
Publisher : Fakultas Kesehatan Masyarakat, Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/mppki.v8i9.7581

Abstract

Introduction: The advancement of information and communication technology has transformed healthcare delivery into digital systems, notably through the use of Electronic Medical Records (EMRs). The implementation of EMR faces challenges, such as limited human resources, technology adaptation, and slow recording processes. This study aims to evaluate users' acceptance of EMRs and to explore the supporting and inhibiting factors affecting their implementation in a private teaching hospital in Yogyakarta. Methods: A mixed method study with a parallel convergent approach using a cross-sectional (quantitative) and descriptive exploratory (qualitative) design. The quantitative sample was determined by proportionate stratified random sampling. The survey was conducted using a questionnaire based on the Technology Acceptance Model. Qualitative informants were determined purposively and focus group discussions and in-depth interviews were conducted. Quantitative data processing used IBM SPSS version 20 and SmartPLS, while qualitative data processing used thematic analysis, then integrated to obtain a comprehensive understanding. Results: Perceived usefulness scored very good (85%), perceived ease of use was categorized as good (82%), and behavioral intention to use was also good (84%). Structural modeling showed that perceived usefulness and ease of use significantly influenced behavioral intention (p = 0.000; R² = 0.538). Qualitative findings reinforced these results, highlighting key benefits such as improved data accessibility and work efficiency. However, implementation challenges included system security, ethical concerns, and document legality. Conclusion: This study offers methodological, contextual, and conceptual novelty by emphasizing a user-driven adoption process of EMRs. Users actively influenced system design and functionality, rather than relying solely on managerial or vendor decisions. Despite challenges, EMRs have reduced administrative burdens, enhanced operational efficiency, and strengthened clinical documentation. Continuous improvement should prioritize usability, legal compliance, and responsive technical support to optimize the benefits of EMR systems.
Co-Authors - Pujiatun Agus Samsudin Alqustar, Adam Amri, Dwi Yuliannisa Anietya Widyanita, Anietya Arini, Merita Arlina Dewi Ayu Anggia Trida Dewi, Arlina Dirwan Suryo Soularto Donna Dwi Yudhawati Donna Dwi Yudhawati, Donna Dwi Elsye Maria Rosa Emma Rachmawati Fitri Arofiati Fitria Eka Rianti Hapsari, Oldriana Prawiro Hapsari, Oldriana Prawiro Husnan Nurjuman Iman Permana, Iman Kellyana Kellyana Kurniawan, Nurcholid Umam Lisa Nilamsari Lisa Nilamsari, Lisa Merita Arini Mochamad Iqbal Nurmansyah Mochamad Iqbal Nurmansyah Nirbita, Alam Nur Hidayah Permana, Iman Pramayanti, Yuyun Prandy Novi Prima Pratama Prandy Novi Prima Pratama, Prandy Novi Prima Pratama, Dewanto Dika Pujiatun, - Rizki Hafidzah Baswedan, Rizki Hafidzah Samsudin, Agus Samsudin, Mohammad Agus Siti Wulandari Agustina, Siti Wulandari Trida, Ayu Anggia Wa Ode Asmawati Warih Andan Puspitosari Wijaya, Adi Indra Yuanita Wulandari