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All Journal Jimma : Jurnal Ilmiah Manajemen Muhammadiyah Aceh Jurnal Online Mahasiswa (JOM) Bidang Teknik dan Sains Jurnal Informatika dan Teknik Elektro Terapan JOURNAL OF SCIENCE AND SOCIAL RESEARCH Building of Informatics, Technology and Science Sains dan Matematika TADBIR: Jurnal Manajemen Dakwah FDIK IAIN Padangsidimpuan Bulletin of Computer Science Research Instal : Jurnal Komputer EXPLORER JIEPS: Jurnal Ilmiah Ekonomi Islam dan Perbankan Syariah Fakultas Agama Islam Universitas Muhammadiyah Aceh Jurnal Nasional Teknologi Komputer Jurnal Pendidikan Transformatif Jurnal Hasil Pengabdian Masyarakat (JURIBMAS) ITQAN: Journal of Islamic Economics, Management, and Finance Jurnal Kajian Manajemen Dakwah HIKMAH: Jurnal Ilmu Dakwah dan Komunikasi Islam JSE: Jurnal Sharia Economica AKSIOMA : Jurnal Sains Ekonomi dan Edukasi
Muhammad Zen, Muhammad
PT Arutmin Indonesia – NPLCT, Tanjung Pemancingan, Kotabaru, Indonesia
Religion Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Physics Social Sciences

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Analisis Kualitas Pelayanan, Kualitas Produk dan Harga Terhadap Kepuasan Konsumen Fachira Laundry Sungai Raya dalam Pontianak Tenggara Zen, Muhammad; Firayanti, Yuni; Marhamah, Marhamah
AKSIOMA : Jurnal Sains Ekonomi dan Edukasi Vol. 2 No. 9 (2025): AKSIOMA : Jurnal Sains, Ekonomi dan Edukasi
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/aksioma.v2i9.1785

Abstract

This study aims to analyze the influence of service quality, product quality, and price on customer satisfaction at Fachira Laundry Sungai Raya Dalam, Southeast Pontianak. The background of this study is based on the increasing competition in the laundry service business, so that every service provider is required to be able to maintain service quality, provide quality laundry results, and set appropriate prices to maintain customer satisfaction. The research method used is a quantitative approach with multiple linear regression analysis techniques. A sample of 100 respondents was obtained through convenience sampling techniques. The research data was processed with the help of SPSS version 20 through validity, reliability, classical assumption tests, and partial (t-test) and simultaneous (F-test) tests. The results of the study indicate that simultaneously the variables of service quality, product quality, and price have a significant effect on customer satisfaction, with a coefficient of determination (R²) of 64.1%. This means that the three variables together are able to explain the variation in customer satisfaction by 64.1%, while the rest is explained by other factors outside this study. Meanwhile, partially the service quality variable does not have a significant effect on customer satisfaction. In contrast, the product quality and price variables have a positive and significant effect on customer satisfaction. This confirms that Fachira Laundry's customer satisfaction is more determined by the quality of the laundry and the appropriateness of the price offered than by the service aspect. The implication of this research is the need for Fachira Laundry to improve the quality of its laundry and maintain a price balance with the benefits received by consumers, so that customer satisfaction and loyalty can be maintained.
PENGEMBANGAN SISTEM WEB UNTUK PENGELOLAAN PENGGAJIAN DAN ABSENSI KARYAWAN MENGGUNAKAN METODE RAPID APPLICATION DEVELOPMENT (RAD) Gunawan, Andri; Novelan, Muhammad Syahputra; Zen, Muhammad
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol 8, No 3 (2025): August 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v8i3.4187

Abstract

Abstract: The rapid development of information technology has encouraged various institutions, including the hospitality sector, to adopt digital systems to support their operations. Hotel Sultan Medan, as one of the prominent hotels in the city of Medan, faces challenges in managing employee attendance and payroll, which are still handled manually. This manual process results in slow administrative work, inaccuracy, and susceptibility to data input errors. Therefore, this study aims to design and develop a web-based information system that integrates attendance and payroll management effectively and efficiently. The study employs the Rapid Application Development (RAD) method, which emphasizes fast development while involving users actively in every stage of system design. The development process includes the stages of requirements planning, user design, system construction, and cutover or implementation. The system is also equipped with a GPS-based location validation feature to ensure that attendance is conducted within the hotel area, and it includes automated payroll calculations based on attendance data. Testing results indicate that the developed system operates according to user requirements and significantly improves the efficiency of the Human Resources Department. With the implementation of this system, Hotel Sultan Medan is expected to manage employee affairs more accurately, transparently, and digitally integrated. Keywords: Payroll System, Extreme Programming, Web Based, Grandhika Setiabudi Medan Hotel Abstrak: Perkembangan teknologi informasi yang pesat telah mendorong berbagai instansi, termasuk sektor perhotelan, untuk mengadopsi sistem digital dalam menunjang operasionalnya. Hotel Sultan Medan sebagai salah satu hotel ternama di kota Medan menghadapi tantangan dalam pengelolaan absensi dan penggajian karyawan yang selama ini masih dilakukan secara manual. Hal ini menyebabkan proses administrasi menjadi lambat, kurang akurat, dan rentan terhadap kesalahan input data. Oleh karena itu, penelitian ini bertujuan untuk merancang dan mengembangkan sistem informasi berbasis web yang dapat mengintegrasikan pengelolaan absensi dan penggajian secara efektif dan efisien. Penelitian ini menggunakan metode Rapid Application Development (RAD), yang menekankan pada kecepatan pengembangan dengan melibatkan pengguna secara aktif dalam setiap fase perancangan sistem. Proses pengembangan dimulai dari tahap perencanaan kebutuhan, desain pengguna, konstruksi sistem, hingga tahap cutover atau implementasi. Sistem ini juga dilengkapi dengan fitur validasi lokasi berbasis GPS untuk memastikan absensi dilakukan di area hotel serta perhitungan penggajian otomatis berdasarkan data kehadiran. Hasil pengujian menunjukkan bahwa sistem yang dikembangkan dapat berjalan sesuai dengan kebutuhan pengguna dan mampu meningkatkan efisiensi kerja bagian HRD. Dengan penerapan sistem ini, Hotel Sultan Medan diharapkan dapat melakukan proses pengelolaan kepegawaian dengan lebih akurat, transparan, dan terintegrasi secara digital. Kata kunci: Information System, Payroll, Attendance, Web, RAD, Hotel Sultan Medan
Analisis Faktor-Faktor yang Mempengaruhi Kepatuhan Membayar Zakat di Masyarakat Syukrillah, Zaenal; Zen, Muhammad
Tadbir: Jurnal Manajemen Dakwah FDIK IAIN Padangsidimpuan Vol 6, No 2 (2024): TADBIR: JURNAL MANAJEMEN DAKWAH FDIK IAIN PADANGSIDIMPUAN
Publisher : FDIK IAIN Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/tadbir.v6i2.12102

Abstract

AbstractZakat is an obligation for Muslims who can afford it. Compliance in paying zakat is still an important issue in Indonesia. This research aims to analyze the factors that influence compliance with paying zakat in society. The research method used is literature analysis by examining various sources such as scientific journals, books and related articles. The results of the analysis show that the adequacy of paying zakat is influenced by various factors, both internal and external. Internal factors include faith, understanding of religion, knowledge of zakat, intrinsic motivation, and social concern. External factors include income, social environment, ease of access to zakat institutions, trust in zakat institutions, and effectiveness of zakat socialization. Increasing compliance with paying zakat can be done through various efforts, such as increasing religious understanding regarding zakat, developing zakat education programs, increasing transparency of zakat institutions, creating a conducive social environment, and developing effective zakat socialization strategies.Keywords: Compliance with Paying Zakat, Internal Factors, External Factors, Intrinsic Motivation, Zakat Socialization.
SISTEM INFORMASI PENGAJUAN IZIN USAHA MIKRO KECIL MENENGAH DESA SEMATAR BERBASIS WEB Prasetya, Rendy Akbar; Zen, Muhammad
Jurnal Informatika dan Teknik Elektro Terapan Vol. 13 No. 2 (2025)
Publisher : Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jitet.v13i2.6162

Abstract

Terdapat salah satu aspek yang sangat penting dan menjadi landasan dalam pengembangan UMKM, yakni adanya legalitas usaha melalui izin usaha. Dengan adanya izin usaha bagi pelaku UMKM, dapat mempermudah untuk mengembangkan usahanya dan dapat bersaing dengan pelaku UMKM lainnya, karena usahanya telah sah secara hukum. Masalah yang terjadi di Desa Sematar yaitu dari hasil pengamatan yang dilakukan pada Desa Sematar belum memiliki aplikasi untuk pengelolaan dan pengendalian pengurusan izin usaha perdagangan dan pemantauan masaberlaku izin usaha perdagangan pada kantor tersebut dibidang UMKM. Hal ini mengakibatkan kesulitan dalam pengelolaan, pengendalian izin usaha dan pencarian data yang diperlukan, seperti: data pelaku usaha, data kategori usaha, data surat izin usaha, surat izin usaha perdagangan, laporan masa berlaku surat izin usaha, laporan kategori usaha dan kartu kendali. Kesulitan tersebut seperti mencari data dengan cara mencek satu persatu data yang tersimpan dalam sebuah buku induk atau file kabinet. Penelitian ini membuat aplikasi sistem informasi pengajuan usaha mikro kecil desa sematar berbasis web sehingga Desa Sematar dapat dengan mudah melakukan pengelolaan, pengendalian dan pengurusan izin UMKM.
INTEGRASI MAQASHID SYARIAH DAN SGDS DALAM MODEL PEMBIAYAAN MIKRO SYARIAH KONTEMPORER fatkhullah, imam; zen, muhammad
JSE: Jurnal Sharia Economica Vol. 5 No. 1 (2026): Januari
Publisher : LPPM STAI Muhammadiyah Probolinggo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46773/jse.v5i1.2912

Abstract

This study aims to analyze the relevance of maqasid al-shariah in microfinance through a comparative dialogue between classical fiqh and the practices of contemporary Islamic Microfinance Institutions (IMFIs). Using a qualitative descriptive-comparative approach based on library research, the study examines classical sources such as al-Ghazali, al-Syatibi, and Ibn ‘Ashur, alongside modern literature on Islamic microfinance. The findings reveal that classical fiqh emphasizes normative protection of the five essential dimensions of maqasid through simple contracts such as qardh, mudharabah, and musyarakah. In contrast, contemporary IMFIs apply maqasid in a more practical manner, focusing on financial inclusion, economic empowerment, and sustainable development. The study also identifies challenges in consistent implementation due to limited resources and market competition, yet highlights opportunities through innovative Islamic financial instruments and the legitimacy of DSN-MUI fatwas. Thus, maqasid al-shariah can be viewed as a dynamic framework that balances shariah compliance with socio-economic welfare, positioning IMFIs as agents of just, inclusive, and sustainable transformation.
Co-Authors AA Sudharmawan, AA Akbar, Azzadhien Aminuddin Indra Permana Ananda, M. Dea Putra Chairul Rizal Davy Anggara Saragih, Muhammad Eka Pandu Cynthia Eko Hariyanto Fatkhullah, Imam Fatmawati, Fatmawati Firayanti, Yuni Gultom, Imeldawaty Gunawan Santoso Gunawan, Andri Hafni Hafni Hafni Harahap, Herlina Irwan Komalasari Komalasari Marhamah Marhamah Marsiyah Maulana Khalid Riefani Mochamad Arief Soendjoto Muhammad Rizki Muhammad Syahputra Novelan Pasaribu, Saddam Husen Romadon Prasetya, Rendy Akbar Rahman, Sayuti Raihan, Muhaya Aribsyah Randi Tamirano Rusmin Saragih, Rusmin Safitri, Dela Sinaga, Ayu Puspita Sari Supiyandi Supiyandi Suriati, Suriati Suwoto, Nur Salim Syahpita Tarigan, Junusdad Syukrillah, Zaenal Trizuwani, Siti Zen Zuchra Helwani, Zuchra