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All Journal Inersia : Jurnal Teknik Sipil dan Arsitektur MEDIA KOMUNIKASI TEKNIK SIPIL Jurnal Transportasi Prosiding Forum Studi Transportasi Antar Perguruan Tinggi Fondasi: Jurnal Teknik Sipil Journal of the Civil Engineering Forum Jurnal Aplikasi Teknik Sipil Jurnal Manajemen Aset Infrastruktur dan Fasilitas Astonjadro Jurnal Ilmiah Rekayasa Sipil International Journal of Economics, Business and Accounting Research (IJEBAR) Bandar: Journal of Civil Engineering Journal of Civil Engineering and Planning (JCEP) Jurnal Transportasi Multimoda Journal of the Civil Engineering Forum Berkala Forum Studi Transportasi antar Perguruan Tinggi Jurnal Penelitian Transportasi Darat
Muhammad Zudhy Irawan, Muhammad Zudhy
Department Of Civil And Environmental Engineering, Universitas Gadjah Mada, Jalan Grafika No. 2, Sleman 55281, Indonesia
Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Library & Information Science Mathematics Public Health Social Sciences Transportation Other

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Determining Priority Service of Yogyakarta Adisutjipto Airport Using Servqual Method and Kano Model Mikael Gabra Gani; Dewanti Dewanti; Muhammad Zudhy Irawan; Faza Fawzan Bastarianto
Journal of the Civil Engineering Forum Vol. 5 No. 3 (September 2019)
Publisher : Department of Civil and Environmental Engineering, Faculty of Engineering, UGM

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (19.077 KB) | DOI: 10.22146/jcef.45364

Abstract

Nowadays, airports are expected to be operated as a self-service organisation that provides efficient and high-quality services. Since the satisfaction of passengers is essential for airport’s operators, the efforts to provide better services for passengers become a concern for airport’s operators by increasing the quality of service to passengers. It is crucial to identify which kind of services that would be the top priority service for the passengers. Thus, this study aims to improve the quality of service to passengers that are conducted by combining the Servqual method and Kano model. Servqual method is used to capture consumer perceptions and expectations of service along with the multi-dimensional research instrument, while the Kano model is a theory to observe costumer’s satisfaction preferences. The combination of the methods aims to determine the type of service that becomes the top priority for immediate improvement so that it can improve the service quality effectively. The selection of the priority services is based on the magnitude of the gap between expectations and perceptions of passengers on a particular service, and the assessment of passengers on the type of service that significantly influences passengers’ satisfaction with the service performance at the airport. The results of this research showed that there were three types of services as the top priority for improving their performance, namely the type of services related to the personal attention to passengers, the attractive waiting room conditions, and the understanding of each passenger’s needs individually. The airport management is expected to immediately improve the performance of the services so that the quality of service can immediately increase.
KALIBRASI VISSIM UNTUK MIKROSIMULASI ARUS LALU LINTAS TERCAMPUR PADA SIMPANG BERSINYAL (STUDI KASUS: SIMPANG TUGU, YOGYAKARTA) Muhammad Zudhy Irawan; Nurjannah Haryanti Putri
Jurnal Transportasi Multimoda Vol 13, No 3 (2015): September
Publisher : Puslitbang Transportasi Antarmoda-Kementerian Perhubungan Republik Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/mtm.v13i3.180

Abstract

Bercampurnya berbagai jenis kendaraan di ruas jalan yang didominasi oleh sepeda motor menjadikan analisis karakteristik lalu lintas dengan metode mikroskopik menjadi lebih sesuai karena metode ini memperlakukan setiap jenis kendaraan sebagai individu itu sendiri. Namun, perilaku pengemudi di Indonesia yang khas mengharuskan proses penyesuaian (kalibrasi) yang lebih detail. Penelitian ini bertujuan untuk membuat sebuah standar proses kalibrasi di simpang bersinyal dengan perangkat lunak VISSIM sedemikian sehingga kondisi nyata di lapangan dapat secara tepat direpresentasikan di model simulasi. Simpang Tugu di Kota Yogyakarta dipilih sebagai sebuah studi kasus. Proses kalibrasi dilakukan secara trial and error dengan mempertimbangkan perilaku pengemudi yang agresif sehingga menyerupai kondisi di Indonesia. Terdapat dua variabel yang diamati kesesuaiannya pada penelitian ini, yaitu jumlah volume lalu lintas yang dibangkitkan, dan panjang antrian di masing-masing lengan simpang untuk setiap siklusnya. Hasil penelitian menunjukkan bahwa parameter-parameter yang perlu dikalibrasi di perangkat lunak VISSIM adalah pemilihan lajur jalan yang digunakan pada kondisi arus bebas (desired position at free flow), perilaku pengemudi yang dapat menyiap kendaraan lain (overtaking), sudut belok kendaraan saat keluar dari pendekat simpang (turning movement), dan jarak antara kendaraan baik pada saat berhenti maupun pada saat memasuki pendekat simpang (distance standing, distance driving, average standstill distance, additive part of safety distance, dan multiplicative part of safety distance).
Persepsi Pengguna Ojek Online di Masa Pandemi Covid-19 dengan Metode Analisis Faktor Eksploratori Muhammad Rezki Ian; Muhammad Zudhy Irawan; Siti Malkhamah
Journal of Civil Engineering and Planning (JCEP) Vol 3 No 1 (2022)
Publisher : Program Studi Sarjana Teknik Sipil Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/jcep.v3i1.6218

Abstract

Pandemi COVID-19 memberikan dampak yang besar sehingga memaksa perusahan penyedia jasa ojek online untuk tetap menjaga kualitas pelayanan yang disesuaikan dengan peraturan dan protokol kesehatan agar dapat menekan laju penyebaran virus. Hal tersebut mempengaruhi persepsi dan perilaku masyarakat dalam menggunakan transportasi ojek online. Penelitian ini bertujuan untuk menganalisis persepsi dan perilaku sehingga dapat diketahui faktor yang mempengaruhi penggunaan ojek online di masa pandemi COVID-19. Pengambilan data menggunakan formulir online dengan metode convenience sampling dan metode analisis yang digunakan adalah Exploratory Factor Analysis (EFA). Berdasarkan hasil penelitian ini diperoleh 6 faktor yang mempengaruhi penggunaan ojek online di masa pandemi yaitu faktor protokol kesehatan, keselamatan, kemauan, layanan kesehatan, kinerja ojek online dan kepuasan pengguna angkutan barang.
Analisis Deskriptif Integrasi Sistem Pembayaran Bus Trans Jogja Itsna Amaliatun Khasanah; Siti Malkhamah; Muhammad Zudhy Irawan
Journal of Civil Engineering and Planning (JCEP) Vol 3 No 1 (2022)
Publisher : Program Studi Sarjana Teknik Sipil Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/jcep.v3i1.5856

Abstract

Bus Buy The Service (BTS) Trans Jogja merupakan salah satu pilot projek Kementerian Perhubungan dalam menyediakan layanan angkutan umum dengan skema kerjasama membeli layanan. Angkutan ini mulai beroperasi di Yogyakarta sejak bulan Oktober 2020 atau di tengah situasi pandemi Covid-19 di Indonesia. Bus BTS Trans Jogja dilengkapi sistem pembayaran non tunai secara keseluruhan. Berbeda dengan bus Trans Jogja yang didanai oleh Pemerintah Daerah yang masih melayani sistem pembayaran tunai. Maka dari itu, penelitian ini bertujuan untuk menganalisis sistem pembayaran kedua moda ini. Metode penelitian ini menggunakan metode kualitatif deskriptif. Hasil menunjukkan bahwa diperlukan adanya integrasi sistem pembayaran menggunakan satu kartu yang sama, baik menggunakan kartu langganan Trans Jogja maupun kartu elektronik yang bekerjasama dengan perbankan.
DETERMINING FACTORS OF INTEREST IN THE USE OF TECHNOLOGY READNESS BASED MULTI LANE FREE FLOW (MLFF) Arshad Yahya Harnanda; Sigit Priyanto; Muhammad Zudhy Irawan
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 6, No 4 (2022): IJEBAR, Vol. 6 Issue 4, December 2022
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v6i4.7565

Abstract

One of the countries with the most vehicle users in the world is Indonesia. The increasing number of vehicle users causes traffic jams, especially in big cities. Toll roads are a solution to get to your destination quickly and avoid traffic jams. One of the smoothness on the toll road is influenced by the service time at the toll gate when making transactions. However, traffic jams at toll gates cannot be avoided due to the long transaction time at toll gates. The plan to implement Multi Lane Free Flow or multi-lane non-stop toll payments is a system that allows toll road users not to need to stop or slow down their vehicles for transactions at toll gates. Socialization and belief in new technology is the current focus. Therefore it is necessary to carry out an analysis of public interest in the implementation of the electronic transaction system that will be implemented, the response of toll road users and the interest of toll users to use contactless Multi Lane Free Flow (MLFF) technology. The method in this research is descriptive analysis to analyze the characteristics of the user towards the contactless system at toll gates based on Multi Lane Free Flow (MLFF) using the Modified UTAUT Model. This study was then analyzed using Moderate Linear Regression using SEM-PLS to find out the factors that influence the interest in using contactless Multi Lane Free Flow (MLFF) with the analysis of the effect of the variables Performance Expectancy, Effort Expectancy, Social Influence, Habit on the use of the new Multi Lane Free technology Flow (MLFF) by adding Technology Readness as a moderating variable using Partial Least Square (PLS). The results of the analysis show that the characteristics of the respondents are related to the interest in using MLFF which can be shown in terms of income, occupation, gender, age, frequency of use of toll roads, segments of toll road use and reasons for using toll roads and the UTAUT Model, namely Performance Expatancy and Social Influence, have an effect on interest in using technology. MLFF except for the Effort Expatancy and Habit variables. Technology Readiness also supports the influence of UTAUT (Performance Expectancy, Effort Expectancy, Social Influence, Habit) on Behavior Intention except that the Performance Expaectancy variable does not depend on Technology Readiness and from the analysis results the use of MLFF is more efficient when used in dense cities like Jabodetabek and less efficient when used in the area is not congested because there is no delay at the toll gate. Keywords: Multi Lane Free Flow , Model UTAUT , Technology Readiness , SEM-PLS
Analisis Deskriptif Integrasi Sistem Pembayaran Bus Trans Jogja Itsna Amaliatun Khasanah; Siti Malkhamah; Muhammad Zudhy Irawan
Journal of Civil Engineering and Planning (JCEP) Vol. 3 No. 1 (2022)
Publisher : Program Studi Sarjana Teknik Sipil Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/jcep.v3i1.5856

Abstract

Bus Buy The Service (BTS) Trans Jogja merupakan salah satu pilot projek Kementerian Perhubungan dalam menyediakan layanan angkutan umum dengan skema kerjasama membeli layanan. Angkutan ini mulai beroperasi di Yogyakarta sejak bulan Oktober 2020 atau di tengah situasi pandemi Covid-19 di Indonesia. Bus BTS Trans Jogja dilengkapi sistem pembayaran non tunai secara keseluruhan. Berbeda dengan bus Trans Jogja yang didanai oleh Pemerintah Daerah yang masih melayani sistem pembayaran tunai. Maka dari itu, penelitian ini bertujuan untuk menganalisis sistem pembayaran kedua moda ini. Metode penelitian ini menggunakan metode kualitatif deskriptif. Hasil menunjukkan bahwa diperlukan adanya integrasi sistem pembayaran menggunakan satu kartu yang sama, baik menggunakan kartu langganan Trans Jogja maupun kartu elektronik yang bekerjasama dengan perbankan.
Persepsi Pengguna Ojek Online di Masa Pandemi Covid-19 dengan Metode Analisis Faktor Eksploratori Muhammad Rezki Ian; Muhammad Zudhy Irawan; Siti Malkhamah
Journal of Civil Engineering and Planning (JCEP) Vol. 3 No. 1 (2022)
Publisher : Program Studi Sarjana Teknik Sipil Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/jcep.v3i1.6218

Abstract

Pandemi COVID-19 memberikan dampak yang besar sehingga memaksa perusahan penyedia jasa ojek online untuk tetap menjaga kualitas pelayanan yang disesuaikan dengan peraturan dan protokol kesehatan agar dapat menekan laju penyebaran virus. Hal tersebut mempengaruhi persepsi dan perilaku masyarakat dalam menggunakan transportasi ojek online. Penelitian ini bertujuan untuk menganalisis persepsi dan perilaku sehingga dapat diketahui faktor yang mempengaruhi penggunaan ojek online di masa pandemi COVID-19. Pengambilan data menggunakan formulir online dengan metode convenience sampling dan metode analisis yang digunakan adalah Exploratory Factor Analysis (EFA). Berdasarkan hasil penelitian ini diperoleh 6 faktor yang mempengaruhi penggunaan ojek online di masa pandemi yaitu faktor protokol kesehatan, keselamatan, kemauan, layanan kesehatan, kinerja ojek online dan kepuasan pengguna angkutan barang.
Analysis of the Availability of Pedestrian Facilities for Mode Shift in Supporting the Merak-Banten Transit-Oriented Development (TOD) Area Furjatullah, Sarah Auliya; Irawan, Muhammad Zudhy; Mulyono, Agus Taufik
Jurnal Fondasi Vol 12, No 1 (2023)
Publisher : JURUSAN TEKNIK SIPIL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36055/fondasi.v12i1.19617

Abstract

High accessibility is a challenge for Cilegon City, an area with high transportation demands due to increasing migration rates. Increasing the high accessibility of Cilegon City can be focused on integrating transportation nodes in the Merak area, namely the Merak Integrated Terminal, Merak Harbor, and Merak Station, especially pedestrian accessibility as one of the indicators in the TOD area development plan in Merak-Banten. This research focuses on the walking interest of users of transportation nodes at modal shift facilities, knowing the level of interest and performance of capital switching facilities that can support a walking claim. The results of field observations show that several modal shift facilities need to meet the minimum service standards. Based on the results of the crosstab analysis and the chi-square test, it is known that social, economic, and demographic characteristics are related to the respondent's walking interest in capital transfer facilities that comply with minimum service standards. The minimum service standards consider security, safety, and comfort. Based on the results of the analysis using the importance-performance analysis (IPA) method, it is known that there are modal transfer facilities with a high level of importance but a low level of performance, namely the construction of a pedestrian bridge, the slope of the stairs and the direction facilities. Based on these conditions, optimizing the mode transfer facility per minimum service standards is necessary. This effort can be carried out in collaboration between stakeholders, such as the government and operators responsible for the three nodes.
Enhancing Urban Resilience through Strategic Parking Pricing in Jakarta’s Bus Rapid Transit Corridors Arifianto, Sanda; Irawan, Muhammad Zudhy; Phathinan Thaithatkul; Muhamad Rizki; Ari Krisna Mawira Tarigan; Nur Oktaviani Widiastuti
Journal of the Civil Engineering Forum Vol. 11 No. 1 (January 2025)
Publisher : Department of Civil and Environmental Engineering, Faculty of Engineering, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jcef.13568

Abstract

Although Jakarta has invested in various mass transport systems, these efforts have not successfully reduced private vehicle use. Due to this, this study aims to analyze the impact of implementing TransJakarta bus rapid transit corridor-based high parking tariffs on travel mode choice, including road- and rail-based public transport, ride-hailing, taxi, car, and motorcycle. Involving 478 private vehicle users and implementing a nested logit model, some variables, including respondents’ income, travel time, egress time, parking costs, parking distance, travel cost, and parking surcharge, are considered to understand to what extent these variables influence the use of proposed travel mode in the future. The nested logit model shows that not all variables significantly influence travel mode use, specifically related to rail-based public transport choice among motorcyclists. Meanwhile,parking distance insignificantly influences the choice of all travel modes except cars among car users. The results also indicate that increasing parking tariffs insignificantly influences the likelihood of both motorcyclists and car users shifting to public transport. Motorcyclists and car users tend to continue using motorcycles but change parking locations with higher tariffs. Additionally, some shifts towards ride-hailing services and TransJakarta Bus Rapid Transit are found, meaning that there is potential for these alternatives to play a significant role in reducing private vehicle use. Based on the model results, additional push-based policies, such as the odd-even license plate rule, are necessary to effectively support the transition from private vehicle use to public transport. Implementing these policies is expected to significantly contribute to reducing traffic congestion and promoting a sustainable and resilient urban environment.
Perceptions of Ride Hailing for First Mile and Last Mile Trips in Yogyakarta Urban Area Vemantyasto, Turas Nur; Irawan, Muhammad Zudhy; Malkhamah, Siti
INERSIA lnformasi dan Ekspose Hasil Riset Teknik Sipil dan Arsitektur Vol. 20 No. 1 (2024): May
Publisher : Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/inersia.v20i1.63509

Abstract

The high population density and mobility in the Yogyakarta Urban Area necessitate the improvement of transportation services. The current population density in Yogyakarta is approximately 13,007 people per square kilometer, and the city experiences significant daily commuter traffic. Problems occur because the available modes of transportation have several limitations. While the existence of stations/airports/terminals requires connectivity from other modes of transportation. Ride-hailing services have emerged as a convenient and practical solution for users. However, the integration of ride-hailing services with multimodal systems, particularly for first mile and last mile trips, is still considered inadequate, and there is limited empirical evidence on this matter. Therefore, conducting an in-depth study is crucial to comprehend users' perceptions of ride-hailing for first mile and last mile trips. Primary data collection was conducted by face-to-face and online using Google Form on 416 respondents. The primary data collection technique was carried out using the convenience sampling method. The data collected consists of socio-demographic data, travel characteristics and variables that influence respondents to use ride-hailing for first mile and last mile trips. This research uses descriptive analysis, and exploratory factor analysis, by employing exploratory factor analysis, the results reveal that there are 2 factors that influence respondents to choose to use ride-hailing, namely convenience and practicality and service performance. Convenience and practicality refer to the ease of service, including payment and ordering, and the ability for ride-hailing services to pick up or drop off users at home. Service performance includes short waiting times, certain travel times, comfort, and safety. Improving these aspects could enhance the integration of ride-hailing services with existing transportation systems, addressing current inadequacies.
Co-Authors Agus Taufik Mulyono Ahmad Munawar aova awamirillah Ari Krisna Mawira Tarigan Arifianto, Sanda Arshad Yahya Harnanda AYU WARDANI, AYU Dewanti . Dewanti ., Dewanti Dewanti Dewanti Dewanti Dewanti Dharmowijoyo, Dimas B. E. Elfira Wirza Elfira Wirza, Elfira Ellyni Dwi Fortuna Fariha Riska Yumita Faza Fawzan Bastarianto Furjatullah, Sarah Auliya Hayuningtyas, Rachmania Hudan, Muhammad Fahmi Illahi, Anugrah Imam Muthohar Irfan Wahyunanda Isa Indrawan Itsna Amaliatun Khasanah Kresnanto, Nindyo C. Mikael Gabra Gani MUHAMAD RIZKI Muhammad Rezki Ian Mulyono, Agus Taufik Nasution, Annio Indah Lestari Nur Oktaviani Widiastuti Nur Oktaviani Widiastuti, Nur Oktaviani Nurjannah Haryanti Putri Phathinan Thaithatkul Rachmi, Dewi Prathita Ratnasari Ramlan Sefrus, Tri Shalihati, Sakinah F. Sigit Priyanto Sigit Priyanto Sigit Priyanto Siti Malkhamah Sugesti, Bagus Gesit Suryo Hapsoro Tri Utomo Teddy Wahyudi, Teddy Vemantyasto, Turas Nur Wahyu Triyono, Wahyu Whiteing, Anthony Wida Yuliar Rezika, Wida Yuliar Yustina Niken Raharina Hendra Yustina Niken Raharina Hendra, Yustina Niken Raharina