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Journal : Komunikator

Corporate Social Responsibility Communication and Company Reputation in Pandemic Era Adhianty Nurjanah
Komunikator Vol 13, No 2 (2021)
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jkm.12336

Abstract

Corporate Social Responsibility (CSR) is a way to build a company’s positive reputation. In the new media era and during the COVID-19 pandemic, online media has become an effective communication medium for companies to communicate CSR and build a positive reputation among stakeholders. This study examines BRI Peduli CSR communication during the COVID-19 pandemic through online media on the bri.co.id website that can increase BRI’s positive reputation. The research method used in this research is descriptive qualitative research with case study method, data collection is done by in-depth interview and literature study. The data analysis technique was carried out by triangulating sources to get accurate results regarding CSR communications during the COVID-19 pandemic. The results show that effective CSR communication between companies and communities that are beneficiaries of CSR programs will greatly determine the program’s success. The CSR program is an official communication channel so that all stakeholders get accountable and reliable information. BRI has also applied the principle of digitization to new media but has not yet reached the level of interactivity and audience-generated media. Online media can build a positive image and be reported CSR Program massively during the COVID-19 pandemic. 
The Role of Stakeholders as Disaster Communicators at Disaster-Prone Tourist Attraction Objects Adhianty Nurjanah; Nano Prawoto; Riski Apriliani; Chalila Raihan Nabilazka
Komunikator Vol 15, No 2 (2023)
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jkm.20158

Abstract

Indonesia is located in a disaster-prone region that can result in human casualties, property losses, environmental damage, and even impacts on the tourism sector. The provinces of Yogyakarta and Bali are vulnerable areas with tourist attractions (TAIs). Disaster communication becomes a crucial aspect that must be addressed to reduce disaster risks and their impacts. This research aims to analyze the role of stakeholders in implementing disaster communication at TAIs to achieve sustainable tourism. The results of this research indicate that three categories of stakeholders play crucial roles in disaster communication at TAIs. Primary stakeholders include local communities, local governments, and BPBD. Secondary stakeholders include the Ministry of Tourism, Non-Governmental Organizations, BASARNAS, TNI, and POLRI. Moreover, a key stakeholder identified in this study is the Indonesian Hotel and Restaurant Association (PHRI), which plays a significant role as a direct communicator responsible for managing and assisting tourists during disasters in ODTW areas.
Co-Authors Agus Samsudin Ahmad Hermawan Alfian Ma’arif Anish Pandey Arda Putri Winata Aris Slamet Widodo Arista, Altabella Septi Arya Adiningrat Asma Munifatussaidah Bachtiar Dwi Kurniawan Barbara Gunawan Cahya Damarjati Carlos Sánchez-López Carlos Sánchez-López Cengiz Deniz Chalila Raihan Nabilazka Dhiya Uddin Rijalusalam Dhiya Uddin Rijalusalam Dhiya Uddin Rijalusalam Dianita Sugiyo Dyah Mutiarin Dyah Mutiarin Dyah Mutiarin Enrico Aditjondro Faudyan Eka Satria Fitra Prasapawidya Purna Frizki Yulianti Nurnisya, Frizki Yulianti Frizki Yulianti Yulianti, Frizki Yulianti Frizky Yulianti Frizky Yulianti N Gatot Supangkat Gatot Supangkat Ilham Maulana Saud Ilham Ramdana Irfan Ahmad Irfan Ahmad Israa Al_barazanchi Iswanto Iswanto Iswanto Iswanto iswanto iswanto Iswanto Iswanto Iswanto Suwarno Iswanto Suwarno Iswanto Suwarno Jazaul Ikhsan Lasa Hs Muhammad Abdus Shomad Muhammad Ahmad Baballe Muhammad Azhar Muhammad Heri Zulfiar, Muhammad Heri Muhammad Iqbal Muhammad Iqbal Khatami Nabilazka, Chalila Raihan Nano Prawoto Nia Maharani Raharja Nia Maharani Raharja Nia Maharani Raharja Noven Tri Wandasari Novi Caroko Nurnisya, Frizki Yulianti Pamungkas, Nobat Tri Purnomo, Halim Rachmad Andri Atmoko Ramadhan, Cahyo Setiadi RASYID, ERWIN Reza Alayi Riski Apriliani Ritonga, Mukail Rouzi, Kana Safrina Sairin, Sjafri Sakir Ridho Wijaya Sakir Sakir Sakir Sakir, Sakir Samidjo, Gatot Supangkat Sashikala Mishra Sjafri Sairin Sri Nabawiyati Nurul Makiyah Sri Nabawiyati Nurul Makkiyah Tanjung, Afriansyah Tri Pitara Mahanggoro Wahyudi Kumorotomo Wahyudi Wahyudi Wahyudi, Wahyudi Wardana, Linda Kusumastuti Widodo, Aris Slamet Wulan Widyasari Wulan Widyasari, Wulan Yulianti, Frizky