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THE ROLE OF ANONYMITY IN ARTIFICIAL INTELLIGENCE BASED CHATBOT USAGE BY UNIVERSITY STUDENT AT MEDAN Randy Brilliant Chandra; Erwin Setiawan Panjaitan; Muhammad Fermi Pasha; Thamrin Thamrin; Robin Robin
JIKO (Jurnal Informatika dan Komputer) Vol 8 No 2 (2025)
Publisher : Program Studi Teknik Informatika Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/jiko.v8i2.9768

Abstract

AI Chatbot is a computer program integrated with artificial intelligence designed to interact with humans and provide useful information. AI Chatbot offers anonymity, one of the factors motivating someone to use it since they feel safe. Indonesian students nowadays inhibit shyness to ask questions and participate in learning due to anxiety factors and fear of negative judgment. Therefore, it is necessary to conduct a test to understand the extent of acceptance factors of AI Chatbots. This research aims to examine the effect of anonymity variable on the use of AI Chatbots among university students at Medan using the UTAUT2 model. A survey was conducted on 421 students. Using the Structural Equation Modeling (SEM) model with the help of SmartPLS software, this study introduces the anonymity variable in the UTAUT2 model, which has a positive and significant effect on students’ behavioral intention to use AI Chatbots. These findings also show that price value and habit have a positive and significant effect on behavioral intention, also habit and behavioral intention effect students’ behavior towards AI Chatbots at Medan. However, performance expectancy, effort expectancy, social influence, facilitating conditions, and hedonic motivation do not affect the students’ behavioral intention and behavior towards AI Chatbots
Financial Management and Accounting Training for the Tourism Industry for Students at Taruna Bangsa Sawit Seberang Private High School Deva Djohan; Ika Puspa Satriany; Robin; Thamrin; Duffin; Devia Febrina; Randy Brilliant Chandra; Emma Novirsari; Amin Hou; Iventura Fitra Uli Tamba
GANDRUNG: Jurnal Pengabdian Kepada Masyarakat Vol. 7 No. 2 (2026): GANDRUNG: Jurnal Pengabdian Kepada Masyarakat
Publisher : Fakultas Olahraga dan Kesehatan, Universitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/gandrung.v7i2.8500

Abstract

This Community Service Program (PKM) aims to enhance the financial management and accounting skills of students at SMA Taruna Bangsa Sawit Seberang, specifically tailored for the tourism industry. The training focuses on key financial principles such as budgeting, financial reporting, cost management, and accounting practices within the tourism sector. By incorporating practical exercises, case studies, and simulations, students will gain hands-on experience in managing financial operations for tourism businesses. The program’s goal is to equip students with the necessary skills to manage finances effectively, thereby improving their job readiness in the growing tourism sector. The expected outcomes include increased financial literacy, better preparedness for careers in tourism, and a deeper understanding of how accounting plays a vital role in the industry’s success.
The Effect of Employee Morale and Organizational Familiarity on Innovative Work Behavior through Employee Engagement Ika Puspa Satrianny; Thamrin; Nasib; Adi Harianto; Emma Novirsari
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 2 (2025): JIMKES Edisi Maret 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i2.3252

Abstract

This study examines the influence of employee morale and organizational familiarity on innovative work behavior, with employee engagement serving as a mediating variable. The research contributes to the organizational behavior literature by integrating motivational and contextual factors to explain innovative behavior among employees, particularly within the context of an Indonesian manufacturing company, PT. Karya Lencana Mas. The study aims to investigate both the direct and indirect effects of employee morale and organizational familiarity on innovation through employee engagement. Using a quantitative approach, data were collected through structured questionnaires distributed to employees with a minimum of one year of service. The data were then analyzed using Partial Least Squares - Structural Equation Modeling (PLS-SEM). The findings indicate that both employee morale and organizational familiarity have significant effects on innovative work behavior, both directly and indirectly through employee engagement. Employee engagement plays a crucial mediating role in strengthening these relationships. These findings highlight the importance of creating a positive work environment and enhancing employees’ understanding of organizational systems and culture. The practical implications of this study suggest the need for HR strategies and leadership practices that focus on improving employee morale and organizational socialization to foster a more engaged and innovative workforce.
Sistem Informasi Akademik Politeknik Unggulan Cipta Mandiri Medan : Cipta Mandiri Medan Superior Polytechnic Academic Information System Jasael Simanullang; Ericky Benna Perolihin Manurung; Victor Saputra Ginting; Rafika Sari Br Sembiring; Thamrin
Jurnal Kolaboratif Sains Vol. 7 No. 2: FEBRUARI 2024 - Jurnal Kolaboratif Sains (JKS)
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (163.716 KB) | DOI: 10.56338/jks.v2i1.635

Abstract

Penerapan system informasi sangatlah penting dalam menujang kinerja suatu lembaga Pendidikan tinggi yang bergerak dibidang IT seperti Politeknik Unggulan Cipta Mandiri Medan yang menghadapi persaingan yang ketat dengan para kompetitornya dalam Upaya menarik minat Masyarakat dengan cara memberikan kemudahan dalam berbaagi proses akademik. Penelitian ini menggunakan metode penelitian deskriptif analisis dengan data primer yang diperoleh dengan menggunakan kuesioner yang disebar kepada responden sejumlah 307 orang yang diklasifikasikan menjadi 3 cluster yaitu staf, dosen dan mahasiswa sebagai pengguna system yang ditentukan dengan kombinasi stratified dan sluster sampling. Teknik analisis dilakukan dilakukan dengan mengolah persepsi atas variable PIECES (Performance, Informance, Economy, Control, Efficiency, Service) yang menjadi kerangka pemikiran dalam penelitian dalam kuesioner. Hasil dari penelitian ini adalah aspek Performance : masih sering ditemukan masalah seperti lambatnya respon dari system dalam melayani melayani permintan, prosedur yang berbelit-belit serta ketidakjelasan prosedur karena menurut responden untuk pekerjaan yang sama prosedur yang harus dilakukan bisa berbeda. Aspek Information : informasi yang diberikan oleh sistem masih dirasa kurang baik karena karena sering terjadi informasi yang berbeda-beda atau tidak ada keseragaman informasi untuk satu hal. Aspek economy : system yang dioperasikan masih banyak memerlukan sumber daya terutama waktu. Aspek control : Batasan akses yang diberikan belum benar-benar sesuai. Aspek efficiency : belum ada orang yang khusus menangani dan mencari juga membetulkan jika terjadi kesalahan pada system berjalan, juga untuk membetulkan kesalahan sangat mmebutuhkan waktu. Aspek service : system berjala kurang dapat dipercaya untuk Tingkat reliabilitasnya karena responden sering menemui masalah dengan ketidak konsistenan baik dari informasi yang diberikan maupun dari prosedur yang berlaku.
HUMAN RESOURCE PRACTICES, ORGANIZATIONAL CULTURE, AND DIGITAL LEADERSHIP: DRIVERS OF EMPLOYEE PERFORMANCE IN A STATE-OWNED PLANTATION COMPANY Thamrin; Endang Maryanti; Loly; Nasib; Affendy Abu Hassim
International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC) Vol. 4 No. 4 (2026): August
Publisher : ZILLZELL MEDIA PRIMA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61990/ijamesc.v4i4.887

Abstract

This study analyzes the influence of compensation, engagement, competence, and organizational culture on employee performance through the application of digitalization and leadership in PTPN IV Regional I. The research is motivated by the importance of digital transformation and strengthening human resources in increasing organizational effectiveness and work productivity of state-owned plantation companies. A quantitative approach was used by collecting data through questionnaires to 264 employees using the purposive random sampling technique. Data analysis was carried out using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results of the study show that compensation, engagement, competence, and organizational culture have a positive and significant effect on the implementation of digitalization, leadership, and employee performance. In addition, the implementation of digitalization and leadership has also been proven to have a positive and significant effect on employee performance. The results of mediation testing showed that the implementation of digitalization and leadership was able to mediate the relationship between compensation, engagement, competence, and organizational culture on employee performance. These findings confirm that improving employee performance requires integrating human resource management, organizational culture, digital transformation, and adaptive leadership to continuously improve work effectiveness and company competitiveness.
THE INFLUENCE OF THE WORK ENVIRONMENT AND INDIVIDUAL CHARACTERISTICS ON EMPLOYEES’ JOB SATISFACTION Agus Susanto; Hengky Kosasih; Tina Linda; Ika Puspa Satrianny; Thamrin Thamrin
Jurnal Ilmiah Hospitality Vol 11 No 2: Desember
Publisher : Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/jih.v11i2.2422

Abstract

This research investigates the influence of the work enviroment and individual characteritis on employees job satisfaction. This skripsi contributes to the working environment and employees’ individual characteristic to increase employees job satisfaction. In carrying out the work or character of an individual must be able to put themselves and their work environment so well that it will affect the individual can achieve the expected job satisfaction. In the world of work, usually relate to a person's attitude to his work. Linkage attitude with this work will pave the way positive or negative evaluative held by employees about aspects of their work environment. This means that every person on the job reflects the experience pleasant and unpleasant in his work and hopes for the future. The working environment is meant here is the physical work environment and non-physical, such as acceptable behavior management and workplace environment itself (workplace), among others working facilities and security. If the work environment possible, then the employees will make the workplace a fun in performing activities works, so as to reduce fatigue, which in turn can lead to satisfaction with the job. As such, working environment and individual characteritic relationship does have the potential to create an employes job satisfaction.