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All Journal Sosiohumaniora Jurnal Ekonomi Pembangunan: Kajian Masalah Ekonomi dan Pembangunan Kinerja: Jurnal Ekonomi dan Manajemen Forum Ekonomi : Jurnal Ekonomi, Manajemen dan Akuntansi Inovasi : Jurnal Ekonomi, Keuangan, dan Manajemen JURNAL MANAJEMEN JURNAL PENDIDIKAN TAMBUSAI Prosiding SAKTI (Seminar Ilmu Komputer dan Teknologi Informasi) DIKEMAS (Jurnal Pengabdian Kepada Masyarakat) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Journal of Social Science Jurnal Ilmu Manajemen Mulawarman (JIMM) Jurnal Ilmu Ekonomi Mulawarman (JIEM) Co-Creation : Jurnal Ilmiah Ekonomi Manajemen Akuntansi dan Bisnis ABDIMU Jurnal Pengabdian Kepada Masyarakat Bulletin of Social Informatics Theory and Application JatiRenov: Jurnal Aplikasi Teknologi Rekayasa dan Inovasi INOVASI: Jurnal Ekonomi, Keuangan, dan Manajemen FORUM EKONOMI: Jurnal Ekonomi, Manajemen dan Akuntansi
Irwan Gani
Fakultas Ekonomi Dan Bisnis Universitas Mulawarman
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Journal : Journal of Social Science

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Transformational Leadership And Nurses’ Citizenship Behavior: The Mediating Effects of Organizational Culture and Commitment In a Public Hospital of East Kalimantan Indonesia Saputra, Randi; Ilmi, Zainal; Gani, Irwan
Journal Of Social Science (JoSS) Vol 4 No 10 (2025): JOSS: Journal of Social Science
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/joss.v4i10.514

Abstract

High-quality healthcare depends not only on clinical competence but also on nurses’ willingness to engage in behaviors that exceed formal job expectations, known as organizational citizenship behavior (OCB). This study examines how transformational leadership influences nurses’ OCB through the mediating roles of organizational culture and organizational commitment at RSUD Inche Abdoel Moeis Samarinda, a regional public hospital in East Kalimantan, Indonesia. Using a quantitative approach with a cross-sectional survey of 155 nurses, data were analyzed through Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results show that transformational leadership significantly strengthens organizational culture and commitment, both of which positively affect nurses’ OCB. Organizational culture enhances teamwork, trust, and initiative, while organizational commitment fosters loyalty and responsibility. Moreover, the indirect effects indicate that transformational leadership influences OCB primarily through culture and commitment, suggesting a dual mediation mechanism. These findings expand the theoretical understanding of leadership-driven behavioral outcomes and highlight the importance of cultivating supportive cultural values and emotional bonds within public healthcare institutions. Practically, hospital leaders should reinforce transformational leadership practices, participatory communication, and fair recognition systems to build stronger organizational culture and commitment, thereby promoting proactive, patient-centered behavior among nursing staff.
Co-Authors Achmad Fanany Onnilita Gaffar Adi Wijaya Adi Wijaya Agus Junaidi Agus Sugianto Ahmad Hasan Hadi Akbar Lufi Zulfikar AKHMAD NOOR Akhmad Noor Akhmad Noor Aliffathur, Ahmad Amelia Paramitha Anisa Finda Wijaya Anwar, Wahyu Mustika Ardi Paminto Aries, Rudi Aris Maulana Ariwinarno, Fani Auliansyah Auliansyah Auliansyah Auliansyah Auliansyah Bagus Saputra Basten, Eric Van Citra Intan Permata Sari Damam Prasetyo Subadi DEISY NURHAFSARI Dewi Rahmi Asiani Diana Lestari Diana Lestari Diana Lestari, Diana Dirga Wahyu Adiaksa Eka Agustina Eko Suwantoso Emmilya Umma Aziza Gaffar Eny Rochaida Eric Van Basten Erni Rahmayani fandi akhmad Febry Ayu Amelia Putri Fitriadi Fitriadi Gaffar, Emmilya Umma Aziza Haviluddin Haviluddin I Putu Tedy Suepa Ibnu Abni Lahaya Indhira Warlinasari Juihardi Juihardi Juihardi, Juihardi Jujun Junaidi Juliansyah Roy Junaidi, Jujun Latief, Nur Aulia Limjun Ropiandy Mahendra Putra Kurnia Marpuah Marpuah Mas’ud, Rahmad Mima Wahyuningsih Muhammad Awaluddin Muhammad Hasbul Syafrani Muhammad Sholeh Muhammad Vicky Muhammad Yusuf Muliati - Muliati Muliati Muliati Muliati Muliati Muliati Muliati Muliati, Muliati Muliati, Se Mulliati Mulyana Mulyana Ni Kadek Winda Primadini Nia Fitrianita Wulandari Nora Idiawati Normalasari, Sefti Novianti Novianti Nur Indah Amalia Nur Saidah Nurdiana Nurdiana Nuri Yunita Nurjanana Nurjanana Nury Prihartini Olivia Ariesna Paramitha, Amelia Pian Supian Pradani, Mega Berliana Anggita Pratama, Yulianda Dian Prof. Dr. Sukisno S. Riadi Puspita Niken Pusparini Putri, Jayanti Riana Rahmad Mas’ud RAHMADANI RAHMADANI Ramona Febriyanti Randi Saputra Rarasati, Indin Raudatun Nisa Rayner Alfred Rendi Wijaya Riah Yuningsih Rivana, Melda Rofiqul Ulum Rudi Aries Rusdiah Iskandar Rusliansyah Rusliansyah Salmah Salmah Samsul Anwar Sefti Normalasari Serena, Nelda Anasthasia Shella Trisnawaty Siti Amalia Siti Amalia Solly Aryza Sri Maya Putri Saragih Sri Mintarti Suaib, Syatir Sugiani Sugiani Sugiani, Sugiani Suharnanik Suharnanik Sulindrina, Andra Syafrani, Muhammad Hasbul Syamdianita Syamdianita, Syamdianita Syarifah Hudayah Theresia Militina Theresia Militina Veronika Veronika Warsilan Warsilan WENTY ANGGRAINI Wiranta, Yudhistira Yesi Aprianti Yonathan Pongtuluran Yudi Wahyudin Zainal Ilmi