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Measuring Key Factors in E-Government Participation: A Rasch Modeling Approach with Human Resource Management Considerations Askolani, Askolani; Sari, Maya; Gautama, Budhi Pamungkas; Perdana, Yoga; Maulid, Dibias Lazuardi
Jurnal Manajemen Pelayanan Publik Vol 2, No 2 (2019)
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v8i2.55816

Abstract

This study examines the subject matter of e-government participation among Indonesian citizens, aiming to assess its effectiveness in enhancing government-citizen relationships through social media and good governance practices. The objectives include constructing and validating a survey instrument based on 15 experience items related to e-government perception, utilizing Rasch modeling to analyze data from 101 respondents. Results indicate strong reliability (Cronbach's Alpha = 0.94) and significant correlations (Person raw score-to-measure correlation = 0.99), affirming the instrument's capability to measure variables influencing e-government participation effectively. The findings align well with Rasch model expectations (Infit and Outfit MNSQ within acceptable ranges), highlighting the instrument's suitability for comprehensive assessment. In conclusion, this research contributes insights into enhancing government transparency, accountability, and responsiveness, crucial for fostering trust and effective governance in the digital era.
THE DEVELOPMENT OF TOURISM VILLAGE THROUGH THE IMPLEMENTATION OF DIGITAL MARKETING Gaffar, Vanessa; Yuliawati, Tia; Askolani, Askolani; Budiman, Arief
Pattimura Proceeding 2023: PROCEEDING: THE 2ND INTERNATIONAL CONFERENCE ON BUSINESS AND ECONOMICS
Publisher : Pattimura University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Introduction/Main objectives: This study aimed to analyze the implementation of digital marketing in the development of tourism village at Subang District area. Research Methods: This study is a qualitative study using case method, comparing the situation before and after the Covid-19 pandemic. The informant of this study consists of the head of regulator, namely the head of the village and the owner of micro, small, and medium enterprises. Finding/Results: Results show that Covid-19 pandemic affects the tourism potential in the area. This is proven by the low rate of attendance of visitors/tourists to the tourism destination in Cavaliering, Subang District. Therefore, to boost the rise of the visitor and to be able to cope with the environmental turbulence and uncertainty of the external environment, the local government should implement digital marketing. Conclusion: Through social media marketing which is part of digital marketing, the Small and Medium-Sized Enterprises (SMEs) could become more creative and innovative, which would help them expand their reach nationally and internationally. The government should allocate fund and include this in the long term planning of the village itself
Measuring Key Factors in E-Government Participation: A Rasch Modeling Approach with Human Resource Management Considerations Askolani, Askolani; Sari, Maya; Pamungkas Gautama, Budhi; Perdana, Yoga; Lazuardi Maulid, Dibias
Jurnal Manajemen Pelayanan Publik Vol 8, No 2 (2024): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v8i2.61350

Abstract

Studi ini mengkaji tentang partisipasi e-government di kalangan warga Indonesia, dengan tujuan untuk mengevaluasi efektivitasnya dalam meningkatkan hubungan antara pemerintah dan warga melalui media sosial dan praktik tata kelola yang baik. Tujuan penelitian meliputi konstruksi dan validasi instrumen survei berdasarkan 15 item pengalaman terkait persepsi e-government, dengan menggunakan pemodelan Rasch untuk menganalisis data dari 101 responden. Hasil penelitian menunjukkan tingkat reliabilitas yang tinggi (Cronbach's Alpha = 0.94) dan korelasi yang signifikan (korelasi skor mentah ke kemampuan = 0.99), yang menegaskan kemampuan instrumen dalam mengukur variabel yang mempengaruhi partisipasi e-government secara efektif. Temuan ini sejalan dengan harapan model Rasch (Infit dan Outfit MNSQ dalam rentang yang dapat diterima), menunjukkan kesesuaian instrumen untuk penilaian yang komprehensif. Sebagai kesimpulan, penelitian ini memberikan wawasan dalam meningkatkan transparansi, akuntabilitas, dan responsivitas pemerintah, hal yang penting untuk membangun kepercayaan dan praktik tata kelola yang efektif di era digital.ABSTRACTThis study examines the subject matter of e-government participation among Indonesian citizens, aiming to assess its effectiveness in enhancing government-citizen relationships through social media and good governance practices. The objectives include constructing and validating a survey instrument based on 15 experience items related to e-government perception, utilizing Rasch modeling to analyze data from 101 respondents. Results indicate strong reliability (Cronbach's Alpha = 0.94) and significant correlations (Person raw score-to-measure correlation = 0.99), affirming the instrument's capability to measure variables influencing e-government participation effectively. The findings align well with Rasch model expectations (Infit and Outfit MNSQ within acceptable ranges), highlighting the instrument's suitability for comprehensive assessment. In conclusion, this research contributes insights into enhancing government transparency, accountability, and responsiveness, crucial for fostering trust and effective governance in the digital era.
The Effect Of Selebgram Endorsement And Brand Trust On Purchase Decisions (Survey on Feystyle.id Shop Consumers in Tasikmalaya City) Sriyulianti, Dina; Askolani, Askolani; Pauzy, Depy Muhamad
Journal of Management, Economic, and Accounting Vol. 2 No. 2 (2023): Juli-Desember
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmea.v2i2.150

Abstract

The purpose of this study was to determine the effect of celebrity endorsement and brand trust on purchasing decisions in Feystyle, Tasikmalaya City. The research method used is a quantitative method with a survey approach to 100 respondents who are Feystyle consumers. The type of data used is primary data. The data analysis technique used is multiple regression analysis. The results of this test prove that celebrity endorsements and brand trust have a significant effect both partially and simultaneously on purchasing decisions of Feystyle consumers in Tasikmalaya City.
The Influence Of Price Perception And Service Quality On Repurchase Intention Of Grabbike (Survey On UNPER Students Using Grabbike Transportation Services): Triani, Santi; Askolani, Askolani; Arif, Arif
Journal of Management, Economic, and Accounting Vol. 1 No. 2 (2025): May
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jmea.v1i2.86

Abstract

This study aims to determine the simultaneous and partial influence of price perception and service quality on Grabbike consumer repurchase intention. The research method used is quantitative with a survey approach to 100 respondents at the University of Perjuangan students who have used Grabbike. The type of data used is primary data and secondary data. The analysis technique used is multiple regression using SPSS version 25. Based on the results of this study, it shows that price perception and service quality simultaneously have a positive and significant effect on repurchase intention. Price perception partially has a significant effect on repurchase intention and service quality partially has a significant effect on repurchase intention of Grabbike users at the University of Perjuangan Tasikmalaya students.
Mapping the Path from High-Performance Work Systems to Employee Resilience: A Systematic Review Qizi, Karimova Aziza Lazizjon; Ciptagustia, Annisa; Askolani, Askolani
The Eastasouth Management and Business Vol. 4 No. 01 (2025): The Eastasouth Management and Business (ESMB)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esmb.v4i01.585

Abstract

This systematic review investigates the relationship between High-Performance Work Systems (HPWS) and employee resilience. As organizations face increasing volatility and uncertainty, understanding how HR practices contribute to workforce resilience has become essential. A systematic search was conducted across Scopus, Web of Science, and Google Scholar for peer-reviewed articles published between 2012 and 2024. Following PRISMA guidelines, 47 relevant studies were selected based on inclusion criteria focusing on empirical or conceptual linkages between HPWS components (e.g., training, empowerment, performance appraisal) and employee resilience outcomes. The review identifies three central themes: (1) HPWS fosters resilience through skill-building and autonomy-enhancing practices; (2) psychological safety, leadership support, and organizational culture act as key mediators or moderators; (3) resilient employees contribute to adaptability, engagement, and organizational sustainability. The review also reveals a geographic and methodological gap—most studies are concentrated in developed economies and rely on cross-sectional data. This article offers a synthesized pathway between HPWS and employee resilience, integrating multiple theoretical lenses including the AMO framework and Conservation of Resources Theory. It also provides HR practitioners with practical guidance on designing resilience-enhancing systems. HPWS, when strategically implemented, can significantly enhance employee resilience. Future research should explore longitudinal impacts and cultural contexts to deepen understanding
The Role of Lean Human Resources in Promoting Organizational Citizenship Behavior: A Systematic Literature Review Haryanto, Tri; Ahman, Eeng; Askolani, Askolani
Jurnal sosial dan sains Vol. 5 No. 12 (2025): Jurnal Sosial dan Sains
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jurnalsosains.v5i12.32585

Abstract

In addressing the complexity of modern organizational environments, the implementation of Lean Human Resources (Lean HR) has emerged as a strategic approach to enhancing efficiency and employee empowerment. This study aims to examine the relationship between Lean HR and Organizational Citizenship Behavior (OCB), as well as to explore the role of organizational culture as a moderating variable in that relationship. The method employed is a Systematic Literature Review (SLR) based on the PRISMA protocol, analyzing 40 empirical articles from the Scopus database published between 2024 and 2025. The analysis was conducted using VOSviewer and Biblioshiny to support bibliometric mapping and thematic visualization. The findings indicate that Lean HR principles—such as process efficiency, empowerment, continuous training, and transparency—have a positive relationship with OCB dimensions, including altruism, civic virtue, and conscientiousness. Moreover, an organizational culture that fosters collaboration and learning plays a crucial role in strengthening the influence of Lean HR on OCB. Bibliometric visualizations identified “employee” and “organization” as central nodes in the relevant literature. In conclusion, the integration of Lean HR with an adaptive organizational culture significantly fosters the development of OCB. This study offers both theoretical and practical contributions to the advancement of strategic human resource management in navigating contemporary organizational dynamics.
Crisis Decision Bundling (CDB) as a crisis leadership framework for digital platform organizations: Integrating dynamic capabilities and situational crisis communication theory in the Netflix Case Chandra, Dicky; Ahman, Eeng; Askolani, Askolani; Wijiharjono, Nuryadi; Ramadhani, Indi
Jurnal Ekuisci Vol 3 No 3 (2026): Vol 3 No 3 January 2026
Publisher : Ann Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/ekuisci.v3i3.972

Abstract

Background. This study examines Netflix’s crisis leadership by integrating crisis leadership theory, dynamic capabilities, and Situational Crisis Communication Theory (SCCT) across four major crises (2000, 2011, 2020, 2022). Methods. A qualitative single-case critical review design is employed. Data include SEC filings, shareholder letters, earnings calls, Investor Relations materials, and relevant international business journalism. Result. Analysis combines heuristic tracing of crisis trajectories with directed qualitative content analysis (Schreier’s coding frame) to reconstruct 14 crisis decisions and assess propositions P1–P4. Findings indicate: the 2000 financial crisis triggered a subscription pivot and a “simplicity–accessibility” identity anchor that aligned early responses under time pressure (P1); the 2011 Qwikster backlash was contained through rapid rollback, public apology, and reunified customer experience, restoring the service’s value frame (P2); the 2020 pandemic disruption was addressed via global–local resource orchestration, release rescheduling, and remote post-production/localization to sustain content supply continuity (P3); and the 2022 subscriber decline prompted monetization reset (AVOD, paid sharing), phased market roll-out, and a shift in performance metrics legitimized through fairness–access–transparency framing (P4). Conclusion. The study’s main contribution is the CDB framework, conceptualizing high-velocity, centrally orchestrated crisis decision bundles that coordinate cross-domain actions and legitimacy framing, turning crises into catalysts of digital platform business-model transformation.
PENGARUH LINGKUNGAN KERJA FISIK DAN NON-FISIK TERHADAP KINERJA KARYAWAN DI SMK MERDEKA KOTA BANDUNG Muthmainnah, Hanifah; Sobandi, Ade; Askolani, Askolani
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 6 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/fa907z20

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh lingkungan kerja fisik dan lingkungan kerja nonfisik terhadap kinerja karyawan di SMK Merdeka Bandung. Metode yang digunakan adalah analisis regresi berganda dengan dua variabel independen, yaitu lingkungan kerja fisik (X1) dan lingkungan kerja nonfisik (X2), serta satu variabel dependen, yaitu kinerja karyawan (Y). Hasil penelitian menunjukkan bahwa lingkungan kerja fisik dan nonfisik secara simultan berpengaruh signifikan terhadap kinerja karyawan dengan nilai koefisien determinasi sebesar 53,6%, yang berarti kedua variabel mampu menjelaskan 53,6% variasi kinerja karyawan, sedangkan 46,4% dipengaruhi oleh faktor lain di luar penelitian. Secara parsial, lingkungan kerja fisik berpengaruh signifikan terhadap kinerja karyawan dengan kontribusi efektif sebesar 28,4% (t = 4,682; Sig. < 0,001). Demikian pula, lingkungan kerja nonfisik berpengaruh signifikan terhadap kinerja karyawan dengan kontribusi efektif sebesar 25,1% (t = 4,258; Sig. < 0,001). Dengan demikian, peningkatan kualitas lingkungan kerja fisik dan nonfisik dapat mendorong peningkatan kinerja karyawan.
Dynamic capabilities, knowledge management, and lecturer performance as determinants of health workers' readiness in health services Tarjuman, Tarjuman; Ahman, Eeng; Suryadi, Edi; Askolani, Askolani
Media Penelitian dan Pengembangan Kesehatan Vol. 36 No. 1 (2026): MEDIA PENELITIAN DAN PENGEMBANGAN KESEHATAN
Publisher : Poltekkes Kemenkes Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34011/jmp2k.v36i1.4482

Abstract

Background: Higher education institutions play a strategic role in preparing competent healthcare professionals and ensuring the quality of health services in the community. In the era of rapid health system transformation and technological advancement, health polytechnics are required to strengthen organizational performance through effective knowledge management, lecturer competence, and motivation to support adaptive institutional capabilities. Objective: This study examined the effects of knowledge management, lecturer motivation, and lecturer competence on the institutional performance of Health Polytechnics. Methods: Using an explanatory quantitative design, data were collected from 380 lecturers at 38 institutions through stratified sampling and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Results: The results indicate that all independent variables significantly influence institutional performance. Organizational dynamic capabilities and lecturer performance are proven to act as significant mediators, both in parallel and serial relationships. A crucial finding indicates that the serial mediation pathway of knowledge management through dynamic capabilities and lecturer performance has the strongest influence. This confirms that the transformation of knowledge into organizational adaptive capabilities significantly determines institutional effectiveness. Conclusions: This research indicates that strengthening lecturer capacity is essential for producing graduates who are adaptive to digital transformation and modern healthcare systems. Practically, this study provides strategic guidance for human resource development in higher health education to improve public health services sustainably.