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All Journal Jurnal Teknik Sipil Paduraksa : Jurnal Teknik Sipil Universitas Warmadewa Jurnal Ilmiah Poli Rekayasa E-Dimas: Jurnal Pengabdian kepada Masyarakat Jurnal Dinamika Pengabdian (JDP) Journal of Geoscience, Engineering, Environment, and Technology SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Astonjadro Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat Bricolage : Jurnal Magister Ilmu Komunikasi To Maega: Jurnal Pengabdian Masyarakat Civilla : Jurnal Teknik Sipil Universitas Islam Lamongan Jurnal Teknik Sipil dan Teknologi Konstruksi Jurnal Manajemen Teknologi dan Teknik Sipil (JURMATEKS) Abdimas Galuh: Jurnal Pengabdian Kepada Masyarakat Abdimasku : Jurnal Pengabdian Masyarakat Jurnal Darma Agung Jurnal Abdidas Jurnal Pengabdian Masyarakat Multidisiplin BERNAS: Jurnal Pengabdian Kepada Masyarakat Journal of Civil Engineering and Planning (JCEP) Jurnal ComunitA Servizio Jurnal Pengabdian Kepada Masyarakat BHAKTI PERSADA Jurnal Aplikasi IPTEKS (Journal of Applied Sciences and Technology) MATRIX : JURNAL MANAJEMEN TEKNOLOGI DAN INFORMATIKA Jurnal Ilmiah Teknik (JUIT) Jurnal Ilmiah Teknik Informatika dan Komunikasi Priviet Social Sciences Journal Al-Zayn: Jurnal Ilmu Sosial & Hukum Jurnal Teknik Sipil dan Perencanaan
Decky Cipta Indrashwara
Universitas Pendidikan Nasional
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The implementation of crisis communication strategies by PLN UID Bali in handling the 2025 Bali Blackout Fidyariska, Priskylia Jenia; Indrashwara, Decky Cipta
Bricolage : Jurnal Magister Ilmu Komunikasi Vol 12, No 1 (2026): Accredited by Kemenristekdikti RI SK No.152/E/KPT/2023
Publisher : Universitas Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/bricolage.v12i1.8905

Abstract

Crises in the public service sector not only require a technical handling strategy, but also include responsive and accountable communication aspects. This study aims to analyze the public communication strategy by PLN UID Bali in responding to the blackout incident that occurred on May 2, 2025. The incident resulted in a mass power outage for nearly twelve hours in most areas of Bali. The research method used a qualitative approach and a case study design. Data was collected through in-depth interviews with PLN UID Bali Public Relations and documentation of official PLN UID Bali social media uploads. The study's findings show that applying Situational Crisis Communication Theory (SCCT), PLN UID Bali adaptively manages the flow of information and public perception by combining four main strategies: deny, diminish, rebuild, and reinforce. The study also found that time is a crucial element in crisis communication. The speed of conveying valid information can suppress the potential to escalate public unrest. For this reason, updates to crisis communication SOPs have begun to be carried out, including planning to use digital-based monitoring devices to map public perception in real-time. In general, the success of crisis handling by PLN UID Bali depends not only on the technical aspects of service recovery but also on the effectiveness of public communication built on the principles of openness, empathy, and consistency.
Performance Analysis Of Urban Transport Network In Denpasar City I Gede Fery Surya Tapa; I Ketut Sutapa; Gede Teguh Prasetya Muttiwijaya; I Nyoman Indra Kumara; Decky Cipta Indrashwara
Civilla : Jurnal Teknik Sipil Universitas Islam Lamongan Vol 11 No 1 (2026): MARET
Publisher : Program Studi Teknik Sipil, Fakultas Teknik, Universitas Islam Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30736/cvl.v11i1.1419

Abstract

Denpasar City has experienced many changes in the use of public transportation. In the previous year 18 active routes operating, while currently there are only 5 active routes. Therefore, an analysis of the performance of transportation, route network plans, and operational systems of the transportation is needed. Primary data was obtained from headway surveys, interview surveys, and on-board surveys. Vehicle Operating Cost (VOC) calculations, route network planning, and operational systems used the Department of Transportation method. The results of the analysis showed that almost all routes did not meet the standards of both operational performance and service quality. In this study, 6 routes were planned centered on the east parking lot of Renon field. The results of the new route planning are: Renon-Penatih with a route length of 18.7 km, a circulation time of 61.5 minutes and a total of 13 vehicles; Renon-Ubung with a route length of 22 km, a circulation time of 69.8 minutes and a total of 46 vehicles; Renon-Sanur with a route length of 14.3 km, a circulation time of 45.6 minutes and a total of 3 vehicles.
Co-Authors Adisantosa, I Kadek Purwita Adisantosa Agus Ariana, I Komang Anak Agung Ngurah Eddy Supriyadinata Gorda Ariawan, Putu Dewa Ayu Putu Adhiya Garini Putri Dewa Ayu Trisna Adhiswari Wedagama Dirma, Muhimmatun Nafiah Putri Fery Surya Tapa, I Gede Fidyariska, Priskylia Jenia Gede Teguh Prasetya Muttiwijaya Hampur, Oktavianus Harefa, Pandu Sambuaga I Gede Fery Surya Tapa I Ketut Sutapa I Nengah Darma Susila, I Nengah Darma I Nyoman Indra Kumara Indrawan, I Made Adi Kadek Devi Kalfika Anggria Wardani Kenny Christovorus Manek Krisnantara, Pande Made Agus Mahaswari, Ida Ayu Mirah Matung, Ronaldi Melati Budi Srikandi Nabila Shintya Dewi Dewi Nadun, Paskalis Aprianto Ni Made Ayu Andriani Ratu Bulan Nuraga, Ketut P. Adi Yasa P. Adi Yasa Pancane, I Wayan Dikse Pande Made Arnesia Udariani Predana, Made Aryatirta Putra, I Ketut Anzas Dwi Anggara Putra, I Made Pratista Dwi Putri, Luh Putu Merta Karunia Putu Indah Dianti Putri Ratih Suwarningsih, Ketut Ayu Re Dream JS Jacko Remses Saputri, Mirah Candra Adi Suryaningrat A, Dewa Ayu Nym Nelly Thresia Sungkono Yasa, P. Adi