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Savitri Wanabuliandari
Universitas Muria Kudus
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Journal : JOURNAL OF APPLIED INFORMATICS AND COMPUTING

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System Usability Scale (SUS) Model in Evaluating Internal Quality Audit Systems for Accreditation Process Optimization Irawan, Yudie; Suryani, Fitri Budi; Wanabuliandari, Savitri; Muzid, Syafiul
Journal of Applied Informatics and Computing Vol. 9 No. 2 (2025): April 2025
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaic.v9i2.9210

Abstract

The usability of internal quality audit systems plays a crucial role in ensuring the effectiveness of academic governance in higher education institutions. This study evaluates the usability of an internal quality audit system using the System Usability Scale (SUS) framework. The findings reveal a mean SUS score of 72.4, indicating good usability but highlighting key areas for improvement, particularly in navigation, interoperability, and data management workflows. A comparative analysis with previous research shows that while the system performs better than some older academic management systems, it still lags behind general academic information systems. Based on user feedback, recommendations for interface redesign, system integration, and workflow optimization are proposed to enhance overall usability. Future research should focus on user-centered design improvements, AI-driven automation, and broader system interoperability to further refine the effectiveness of quality audit processes in higher education institutions.
Co-Authors Adi Reza Arsiyanto Akbar, Faisal Hibatullah Amalia, Noor Azif Astari Putri Adelia Astari Putri Adelia Aulya, Richa Bagyana, Muhammad Fathur Derisa Putri Andhini Destiana Dian Arfiani Devita Afriyani Dewi Netta Febrianti Dia Adinna Toylasani Diana Ermawati Ditasari, Dwi Dian Esti Wijayanti Esti Wijayanti, Esti Evi Widianingrum F. Shoufika Hilyana Fahma, Marizka Aulia Fajar Nugraha Fajar Nugraha Feby Fauzia Ulya Fevironika, Dona Oktaviani Fina Fakhriyah Firdaus, Firza Maulana Fithroh Nor Aini Fitri Budi Suryani, Fitri Budi Gunarhadi Gunarhadi, Gunarhadi Henry Suryo Bintoro Himmatul Ulya Ibrahim, Amar Indah Dwi Irawati Indri Apriliyani Adha Istiana Safitri Iwan junaedi Jayanti Putri Purwaningrum Kanzunnudin, Moh. lina rosidah lina rosidah Lovika Ardana Riswari Mardhiyah, Umi Moh. Kanzunnudin Mohammad Kanzunnudin, Mohammad Muhammad Imam Ghozali Mukrimatin, Nor Aulia Mulyono Mulyono Murtono Murtono Murtono Murtono Nabela, Sarah Nanda Ragil Setyawan Niken Ayu Noor Azizah Noor Azif Amalia Nor Aulia Mukrimatin Nungky Faila Shofa Nuning Kurniasih Nuning Kurniasih Nuning Kurniasih Nurcahyandi, Zulfikar Rafi Nuristantia, Laila Nurmala Kusumasari Permata, Meylisa Ayu Premprayoon, Kasem Pujiati Pujiati Pujiati Pujiati Rahaju Rahaju Rahmatika, Maya Shofiya Rahmawati, Rita Aulia Ratri Rahayu Richa Aulya Ristiyani -, Ristiyani Ristiyani Ristiyani Royyana Ulyl Albab Sari, Lia Permata Sasmi, Ahmad Ilham Sekar Dwi Ardianti Septyana, Neva Sigit Saptono Sischa Ilma Nafia Sischa Ilma Nafia Siti Alimah Siti Hannah Nur Fadzillah Sri Ayu Sumaji SURYANI, DESY Susilo Rahardjo Susilo Rahardjo Syafiul Muzid Syifa'u, Ega Aulia Tanghal, Analiza B. Triana Rejekiningsih dkk Ulya, Feby Fauzia Umi Mardhiyah Utami, Mardhiyah Wangi, Putri Ayu Sekar Wardani, Sulisyaningrum Ayu Widianingrum, Evi Yahya, Faridah Hanim Yudie Irawan Yundari, Yundari Yuni Ratnasari Zeni Setyanti