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Journal : MIX : Jurnal Ilmiah Manajemen

Determinant of Affective Commitment: Mediation and Moderation Mechanism of Job Satisfaction and Job Tenure Noermijati, Noermijati; Tri Kurniawati, Desi; Farhiya, Daniyatul; Masyhuri, Masyhuri
MIX: JURNAL ILMIAH MANAJEMEN Vol 14, No 2 (2024): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2024.v14i2.015

Abstract

Objectives: The objective of this study is to analyze the effect of followership in increasing affective commitment, complemented by a mediation mechanism using job satisfaction and moderating variable job tenure.Methodology: This study is using the quantitative research approach involving 131 employees from the service industry in East Java. Data retrieval using a convenience sampling technique. The instrument used is a questionnaire that is distributed online. Data analysis used SEM_PLS with Smartpls 3.0 application. Finding: The results found that followership can increase work satisfaction, and job satisfaction can directly affect commitment. Surprisingly, good followership had no direct effect on affective commitment. However, the followership mediation mechanism successfully increases affective commitment through job satisfaction. Finally, job tenure has succeeded in strengthening the role of followership in increasing affective commitment.Conclusion: These findings suggest that if a leader wants to increase employees' affective commitment using a followership attitude, they must pay attention to employee job satisfaction and tenure.
The Dynamics of Turnover Intentions: Emotional Intelligence, Thriving at Work, and Career Adaptability in an Indonesian Banking Sector Arti, Miladani Binti; Kurniawati, Desi Tri
MIX: JURNAL ILMIAH MANAJEMEN Vol 14, No 3 (2024): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2024.v14i3.007

Abstract

Objectives: The research focuses on the high turnover intention ratio in the East Java banking sector. The aim is to explore the role of emotional intelligence (EI) in reducing employee turnover by considering thriving at work (TW) and career adaptability (CA). This research highlights the importance of emotional intelligence and its positive effects through training programs to reduce Turnover Intentions (TOI).Methodology: This research used an explanatory quantitative method involving 105 frontline employees. The sample used a saturated sampling method. Data was collected through questionnaires distributed to all frontliners, with 103 questionnaires returned. The data were analyzed using the SEM-PLS method.Finding: The result found that EI does not directly influence frontline employees' desire for TOI. Nonetheless, employees with high levels of EI tend to thrive more at work, reducing their desire for TOI. The ability to develop and adapt in the work environment can be a more significant factor in reducing TOI.Conclusion: EI is important in reducing the TOI of Bank frontline employees. Employees with high EI can better develop and adapt to a stressful work environment, reducing TOI and increasing well-being and commitment to self-development.